Reviews of Serfco Termite & Pest Control (Pest Control)

Sreedhar Neeliagari

Brian was in a hurry to get things done. He missed cleaning the spider webs effectively outside the house. He missed spraying the pesticide in few closets in the house and outside too in was insufficient. I had to call him back to get the wire mesh setup near the inlet to the A/C wiring even though I specifically asked him to do it while treating the outside area. That job too looks very crude.

greg phair

Mike came and treated our apartment because swarm termites from mud tunnels in baseboard behind our refrigerator. Mike was fast, polite, professional and very courteous. Highly recommend this company, Ask for Mike. . . .

Joe Sainz

Mason arrived on time and explained what he was going to do. Very professional and courteous.

Toni Wood

Due to a billing mix-up my payment for 10/13 -2014 did not get made and policy was cancelled. That I understand. What I don't understand is why they want to bill me for a $25 "restart" fee AND back bill me for the period of time from 10/13-10/14. They openly admit that had I had any issues during the past 12 months they would NOT have covered it but refuse to explain how they can back bill me for past 12 months of no service or coverage. Don't have a problem with a start up fee, but they are trying to rip me off for a time they admit they wouldn't cover!! VERY DISHONEST in my opinion

BV WGC

Ted Pruett is always on time, friendly, helpful, careful with pets and ready to provide Serfco's finest pest service!

heyitsglobalworld channel

Good customer service

Rene Paradise

We use Serfco for pest control. We bought a house that had been vacant for a few months and it had creepy crawling things everywhere. We got the 1 year spray plan and I don't think I've seen a spider or other creature since. They are friendly, on time, and work fast but do not cut corners.

Andrea Thomas

The serfco technicians offered excellent customer service and one of the best estimates. In fact, we were so impressed with their customer service we chose to use them to eradicate our termites despite having a slightly higher estimate (we obtained four altogether.) I feel like they explained the problem and did an incredibly thorough job.

Sandra King

As a returning customer to Serfco, I am very pleased with the service and the value. Joe was very informative, professional and friendly.

Angie Farley Thurman

These guys are awesome! I have used several different services in the area and none of them last very long because they don't care about customer service. Everyone at Serfco is great to work with. They take care of any problems you have and Tom is excellent on the job site. He is very thorough and is ready to tackle any problem. He explains everything he is going to do and is very careful with the safety of my pets. I happily recommend them!!

Anthony Tran

These guys are personal and work hard at providing the best customer service while servicing your pest needs

Kristina Melton

Serfco successfully rid our home of a brown recluse infestation. With quarterly treatments we’ve rarely seen a live bug in our house, and the ones that are alive become sickly fast because of the barrier. We are very happy customers! Our technician, Joe, is a nice man and very pleasant to do business with.

Annie Hendricks

Very nice rep. Actually a little better price.

Caleb Baker

Amazing company with a long history of excellence. These guys have been leading the industry in our region since 1974 and it shows. Arkansas, Missouri and Oklahoma are very lucky to have Serco serving them. They handle termites, ants, spiders, bedbugs & more. Check them out.

Codie Ryan

I can't say enough good things about Serfco! As we moved into a new house that hadn't been taken care of they went above and beyond to help us make it safe for our kiddos! I HIGHLY recommend Ted in the Bella Vista area. He is so very nice and takes time to understand what is needing taken care of.

Satya Ch

they never gonna visit your house as they claim.Every day we have to remind them,but in fact they did not turn up.waste of your time.

Alicia Lloyd

Excellent customer service and great prices. I love supporting a locally owned business.

Mike M

We have had a termite service contract with these guys for years, ever since we bought the house. (The realtor highly recommended them) They come out once a year and do an inspection of the house and this past year they found where there had been very slight termite action at some point between inspections but the termites were gone. They could have said well you are ok now and not done anything, but instead they came out and drilled holes in the concrete and thoroughly treated that entire area. Then they sealed the holes and blended the area to look like all the other concrete. You can't even tell holes were ever drilled there. Very friendly and professional.

Christy M

We have used Serfo for years. Ted is the gentleman that comes to our home to spray for pests. He is extremely professional, and they have competitive prices. They always arrive on time and provide excellent customer service. I highly recommend SerfCo for termite and pest control.

Pete Y

I have never call this company and receive a bill for 135.23. Be aware of this scam.

Kaitlin C

Bill has come to my house on several occasions when we are having issues with different types of bugs/pest. He is always professional, provides recommendations on how to deal with the issue, and doesn't try to "over sell" services to me. After he treats our yard/house the issue is gone. Serfco usually is able to schedule an appointment within a day or two of me calling to request one.

Carli Feurer

This place has horrible customer service. We had them spray for ants on 6/12 which cost us $164.25. 3 weeks later, here we are, still with ants in 2 rooms of our home and they want to charge us another $65 to “follow up”. They tried to get us to purchase a plan and I’m so glad we didn’t! The only reason we used this company is because they had the quickest opening, but they charge over double what the last guys charged us. Save your $, because if you have any trouble, they won’t help you. We can’t even get anyone from Serfco to come out for another week!

Jeff Serfass

Best termite & pest control company in NWA since 1974

Rachel Graves Jackson

Today was my first experience using Serfco for pest control, as we have recently moved to the Siloam Springs area. I appreciate that they have clearly marked vehicles and employees with Serfco shirts. Joe was very helpful in explaining the process and services, and he took time to answer all of my questions. I will definitely be using them again!

GulfCoastSportsLLC

Asked for them to use Borax formula to kill roach infestation in house and said, "We can't do that!". Then due to a miscommunication thought someone would be over next week due to the holiday. The guy practically broke down the door knocking and was rude as hell. Considering that he rolled his eyes too, that was truly unprofessional. SERFCO will NEVER get a dollar out of us again. #OrkinToTheRescue

Simon Martin

Prompt services and easy to work with.

Kenneth Senser

Always courteous, always professional, always on time and always helpful. A good company with wonderful employees, both on the phone with scheduling and in person with the technicians.

A. Lewis

From the initial phone call the customer service was great. They worked around to make an appointment for us. Seth arrived and was very courteous and explained what he was doing and why and didn't hard sale additional items. I would recommend them to anyone.

Dennis Burk

They are the best in service to the customer.

Andy Wagner

My wife, Rachel, and I cannot say enough positive statements about one of your technicians. Ted is top notch! We specifically ask for him during each quarterly pest control visit. He has such a friendly personality while also offering helpful professional advice. We always look forward to hearing his fun stories and sharing a good laugh. Please give Ted a high five and let him know how much his outstanding customer service is appreciated!

Jessica Jolly

They always go above and beyond

Ester Wetherill

We've been with Serfco since we moved to Rogers back in 2000. Their customer service was great then and still is. Bill is always on time for appointments and very friendly. I highly recommend using them for your pest control needs!!

James Adkins

Very professional!! The Technician explained what he was doing.

Joel Heiligenthal

Our family and our home has been well served through the fourteen years that Brandon has provided wonderful pest control to our family. We wish him all the best in his future endeavors.