Reviews of Mid State Termite & Pest Control (Pest Control)

Robert Lee

DON'T USE!!! They come out and looked gave an estimate, then I call em to get em back out they said I will call u Monday so Monday went I called em back Tuesday they said they would call the man that inspected our house, but they called another guy, who had no clue who I was, he said I will call him and have him call u, a week later nothin, I called another place they come out free check called em back they answered and got us took care of n 3 days, that's what u call real ppl they were honest and was there for us, unlike MID STATE, if I could give em a negative 5 stars I would. I always give home town Company is my bed first, most r good then u have companies like Mid State, all talk no actions AVOID!!!!!

Ryan Long

Great family owned business. I will be using them in the future.

Donna Jameson

The morning of our yearly termite inspection, I was at the hospital emergency room. I called Mid State at 8am to inform them I needed to reschedule. I had their office staff on speaker phone. Myself and everyone who overheard the conversation was in shock and disbelief that the Mid State scheduler gave me an ultimatum to either be home (in other words, drive home from the hospital) or she would gladly cancel our 14 year contract. An ultimatum under emergency conditions is wrong on so many levels. Since 7/18/19 I've made numerous requests for the owner to call me and discuss this, but as of 8/29/19, I've not received a return call. I sent a letter to the owner regarding the ultimatum and his reply dated 8/8/19 made NO MENTION of my PRIMARY concern, nor any hint of an apology (they didn't forget to include the bill though) The scheduler's reason for her ultimatum was because we rescheduled prior to this (always advance notice, never last minute) Surgeries, my hectic legal position and a funeral were valid reasons to reschedule. I don't like to broadcast my personal business, but since the owner failed to acknowledge my complaint, refuses to return my calls, nor sent me an updated contract, I'm posting this issue and cancelling the contract. I would NOT recommend this company for several reasons. I wish I had cancelled a lot sooner, but enough is enough!!. As for service, it was a 50/50 gamble if spray treatments worked. I paid $94.60 last visit and this recent visit, but the "spray didn't do anything" (see proof below) THAT is called being RIPPED OFF for $189.20. I'm hoping they do the right thing and refund me!. I'm extremely busy, I don't have time for numerous visits. Treatment should be done right the first time!. PS-- I noticed a "Mid State employee" posted two of the five star reviews. One of them stating; "Mid State treats you like family"

Jerry Watts

Phone answering takes too long - and when they do answer they put you on hold

Kathy Hatfield

Great service. Been with them 26 years. Not one complaint. And reasonably priced.

K S

Had received termite inspections here for over 10 years. We decided to add pest control to our services a couple of years ago to keep spiders and such at bay during the warmer months. Asked for some extra sticky traps in between inspections and was told I’d have to have a paying service performed AGAIN in order to receive any additional traps. A total of 13 years of being a customer to be denied a few extra sticky traps that probably costs them cents is very poor customer service in my opinion. This is not treating you like family ... very disappointed.

Annette Shaffer

We have been with them for over 30 yrs . our bug man Donnie B. Is the best