Reviews of Terminix Termite & Pest Control (Pest Control)

JAO SERVICES INC

The WORST customer service I've ever experienced. Be careful with this company. They will charge to your credit card but they won't perform the services. I paid for an exclusion services. The company never do the service because they do not have enough employees to perform the work.

Melissa De La Rosa

Friendly customer service, communicated clearly, already recommended to others in the area

Christopher Wirth

Completely awful. Failed in every possible way. Once you try to cancel they claim you are contractually obligated even though they failed their obligations first.

Natasha Johnson

Our technician, Tom, is so friendly and takes great care of our house. I wouldn't go to anyone else. Thank you!

Jackie Z

Dawayne does a great job. Calls ahead of time and makes sure I do not have any other issues he needs to address. Very punctual and if he happens to be running late he calls to let me know.

Deyna Gomez

Very professional. I like the service options they cover.

Darin Case

The technician that came out to my house, GUILLERMO MIGUELEZ was extremely knowledgeable, helpful, thorough. Would absolutely recommend this Terminix team anybody.

Sue Tardif

Great service - super informative and thorough!

Shirley Brown

Our Terminix Representative is very professional, making sure that we have complete and accurate service. He has in my opionion really gone above the typical service. Our first monthly service he was out on a vacation day, then within a week we discovered that we had bed bugs. Our rep was at our home every week I think for a month. When we have our every other month service I put notes on my account online and the rep does talk them over with my husband. We are 150% statisfied with our service from Termix.

Rialejandra hadj Bachir

So worth the price! Excellent service and very happy outcome. Ty terminix for making our home livable again. No more roches!! Yeyyy!! Will continue working only with them.

Angela Gómez

excellent service and attention by the technician

Cidalia Paz

Tech Pedro was Knowledgeable on it and provide a good service. Thank you.

Richard Montalvo

Good place to call. They get the job done. So far very professional.

Valee Miner

Our technician is prompt and if he is running late, he is courteous to call. He is always professional, thorough and courteous. He takes his time so he concerns about quality not speed. This is reassuring to his customers.

Marcia Chapman

I don't feel Jeremy Anderson was very honest with us. I feel he misrepresented what was going to be done by Terminix vs the quote we received from another company. And he still has never returned any of our calls. I think we need a new account representative. And a discount would really be a good idea if we don't receive a discount we'll be finding a different exterminator as soon as our contract is done!

Jennifer Ambrose

Wasted my whole morning and afternoon at home waiting for the tech to show for my appointment and they never did. I called and was told that he was over booked and "might" be able to show up sometime in the afternoon. Ridiculous!

Lisa Carter

I'm not even gonna start on this one, just take the 3 stars!

Jennifer Buko

Dave George our expert technician is Outstanding! We are always satisfied with our service. We look forward to his service!

Chuck huckaby

very good service for past 9 years

Diane Raines

Tommy is courteous and I trust his advice.

Iliana Caban

Terrible. I paid for sevice for about a year and the situation remains unresolved. Garenteed money back? Ha! Compalints upon complains and the supervisor came out and the issue continued. Their service actually made the sitaution worse!! Almost a year down the line there is no reason nor excuse for the issue to be ongoing. I was credited back for 1 term and for what i have no idea when i began complaining 3 months in and they said they could and would handle the situation. Lies. Nothing but lies. They stole my money and did not render the services as promised by the technicians, supercisors, and coorporate office.

DonnaJene Hart

Rodney was fantastic! He called a day in advance to discuss our appointment, was on time, did everything that I requested service for and even sprayed some ant hills I didn't notice! He was super friendly and explained everything in detail so I know exactly what I'm going to expect and know how to handle my pest problem. I am very satisfied with the service I received and I will continue to do business with Terminix! Thank you!

Mario Villalobos

The Terminix service was professionally done and the technician was very cordial.

Claude Pierre

I think Termini x is awesome better than the others, great service and great customer service.

Dillon Gray

Timely efficient service performed by a very professional and friendly technician. I would highly recommend them!

Tammy Viering

I was told several times I would be contacted by a manager from the local branch for assistance and I still haven’t spoken to James or Keith. I’m very disappointed in the services and lies I’ve been getting from terminix and very unfair treatment. They overcharged me claiming it was normal to pay in advance and yet not get the services. When I originally signed up with services for carpenter ants, is when the first problem started. After 3 complaints I finally got what was needed. Although there was the irritation in the beginning I kept their services and intended to renew when I bought my house. Now I will never go back. The last technician broke my fence and then said nothing about it. I feel like I was treated unfair and ignored. I’m a good paying customer and deserve better.

Mark Jensen

The reps do a great job. Very thorough, detailed and very good at explaining their work.

Shirley G.

We've been with Terminix for over 10 years. One time ticks got into our master bedroom. I think the neighbors had been to the mountains. Our technician came out so many times to do the room and the outside walls. Our dogs had ticks on their bodies -- not many -- we just pulled the tick off and put it in alcohol. Our present technician is great. Eric really takes care of us. Right now (June 2013) we have tiny, stinging ants. He'll get rid of them. Terminix is the best.

Mike Ortiz

After 5 months the work has NOT been completed, I still have rodents in my home. 1) They require a credit card when you sign the contract and promise not to charge it until the work has been done. I fortunately blocked the account as soon as the salesperson left.And as I suspected 3 gays later they tried to debit my account and were forced to come an do the work.( no work - no pay) 2) The first crew "supposedly" sealed the home but I have a contractor friend that inspected the work and found holes every where,. in fact they only sealed the east an south sides but left north and west open. 3) I had to call and they returned to finish the job but not according to the promised method which was to bury the mesh into the ground to prevent rodents from digging, yhey just lined the bottom of the mesh with 2x4's. 4) Still my mom heard scratching, I called and they sent someone to put "traps" 5) After 5 months we spotted a mouse inside our home and called again (this is the 5th time in 5 months). An Inspector came and found 2 places where there were openings in the fence and just left with the excuse the was a mistake in their schrduling and his crew was sent else where. this is three days later and I am still waiting for them to come and deal with the mouse. AVOID THIS COMPANY!! Even their contract is a bunch of mumbo jumbo that not even a lawyer can descifer, It does not state in writing anything they promise.

Bonnie Atkins

always well informed and personable techs

Monica Marion

Just recently got my house back after two years and due to being unkempt, the place was overrun by ghost ants and black ants. I tried to take care of the problem myself with no success. After only one visit from my technician, I can already see the difference. I can't thank them enough.

Yokasta Gutierrez

Great service and price. No hidden fees. Ken the bug man has great customer service and he kept in contact during the pre and post process. Thanks for delivering good customer service.

cheryl Morroco

They suck period

Darrin Hatch

Scheduling was very easy. Inspector was very knowledgable, helpful and friendly. Was able to schedule service the same day.

Vadim Primakov

I have 3 properties in very humid areas (central FL and south TX). I have had Terminix service my properties perimeter quarterly since 2005, and doing so has really reduced the ingress of insects (roaches and ants). The very occasional time ants would make it into the house,Terminix would come and eliminate them and the nest free of charge. The price for the quarterly perimeter treatment is very affordable and the technicians have always been prompt and courteous. They always send a text reminder of when they will be arriving and you are able to call them back and ask any questions. I highly recommend their services. VT.

JENNY GARCIA

The service is absolutely amazing

chandanie Singh

Ridiculous waiting time for customers service to pickup phone 45 minutes and still no one answer so I hang up.

Estefania Avila

Daniel Ortiz was very diligent and explained to us all the questions we had promptly. The service to get started was really fast.

Jennifer Volbrecht

The tech was nice and did a great job but the wait for calling is quite long. I waited almost an hour to talk to someone.

Leigh O'Donoghue

We have been loyal customers of Terminix for years and will continue to be. In our new property we have been working with Lori, Duane, and Alfonso, and they have gone above and beyond in their knowledgeable expertise, their thoughtful courtesy, and their communication. They have demonstrated that our business is very important to them. We are very satisfied and highly recommend Terminix.

Megan Bannister

Better then any other provider.

Gunnison Hunt

Fast friendly service and a great technician.

Kirk Motl

Dave was on time and professional. I like the up to date app advising when and where my Tech is in route. Also the dispatcher who keeps you up to date and is very courteous.

Jennifer Alberson

Great customer service, friendly staff, and very effective in taking care of my "pests". They responded quickly when I needed to schedule someone to come out. Also, when I had an issue with the tech being sent out at the wrong time, they quickly resolved the issue without any hassle. Very happy with this company and service.

christy weiser

thank you reliable and great work well done

Teitje Bush

Techs were super friendly and knowledgeable. Had the previous company we had a contract with out multiple times to no avail. Tech Christopher Peterson right off the bat gave me more info and reassurance the problem would be taken care of. Glad we spent the extra money and got the multi year plan. Piece of mind is great. Will definitely be Terminix customers for a long time. Thank you!

Kyle Haggard

If I could give less stars I would. I'm absolutely disgusted at Terminx's lack of professionalism and customer service. In fact it's down right embarrassing. I will be getting my money back and will never do business with them again. The way you treated me is an exact representation of the company and its leadership.

Patricia Mills

The technician, Tommy, is well educated in his field, honest, punctual, and honest. He always treats myself and my home with respect. He does his job with integrity.

sebtarta .

We were sold a service that was for lawn, house outside perimeter and full inside coverage for pest. It turns out, they do not do lawn at all. The "technician" that came out never did all the rooms in the house. Even though we paid for the 1st visit which was not done 100% as sold, we called to close the account. Customer service person on the phone insisted that we had to pay the $99 cancellation fee. I had to pay the cancellation fee for something that I was sold for that was not honored just to make sure this company never sets foot in my property again. Before you decide to go with this company, please do a sort by low reviews first and you will see that most have been posted recently. This was my fault for not researching more on a company like this.

Adam McKay

Just a great amazing experience . Good results indeed .

Ruebin A

The WORST customer service I've ever experienced. I could not state more for anyone to steer clear of Terminix. Each office is a franchise and only that office can make changes or cancel. Call center is just a call center with no one that can actually make a decision. Unfortunate and terrible. Please save yourself the headache, go with a company that cares.

Travis Hall

Terminix did a Great Job exterminating all the Pests that my house had Recently,Thanks again Terminix

Sandy Caniff

No one was as accommodating as Terminix. They came within 24 hours of me calling and worked in the rain. I called everywhere and they gave me the best deal as well as customer service. The gentleman who did our service was very attentive, diligent, and funny! He even worked through the rain and played with my dogs. I’m so glad I called Terminix! You have a new loyal raving fan!

JAO SERVICES INC

The WORST customer service I've ever experienced. Be careful with this company. They will charge to your credit card but they won't perform the services. I paid for an exclusion services. The company never do the service because they do not have enough employees to perform the work.

Melissa De La Rosa

Friendly customer service, communicated clearly, already recommended to others in the area

Vanessa Tasso

Excellent!!!

cathy bowrey

Very pleased with the service, and those I have dealt with. The workmanship is superior.

Jackie Z

Dawayne does a great job. Calls ahead of time and makes sure I do not have any other issues he needs to address. Very punctual and if he happens to be running late he calls to let me know.

Deyna Gomez

Very professional. I like the service options they cover.

Darin Case

The technician that came out to my house, GUILLERMO MIGUELEZ was extremely knowledgeable, helpful, thorough. Would absolutely recommend this Terminix team anybody.

Marty London

Since our initial treatment/tenting by Terminix many years ago, our yearly "insurance" program has been a worthwhile investment! The twice annual inspections has given us peace of mind. On the several occasions that we or the inspections have found indications of infestation, the problems have been resolved promptly and effectively. We wholeheartedly recommend Terminix as an excellent choice to home owners for pest control/remediation needs.

Rialejandra hadj Bachir

So worth the price! Excellent service and very happy outcome. Ty terminix for making our home livable again. No more roches!! Yeyyy!! Will continue working only with them.

Angela Gómez

excellent service and attention by the technician

Cidalia Paz

Tech Pedro was Knowledgeable on it and provide a good service. Thank you.

Calvin Brown

Chad arrived on time and was very thorough and explained what he was doing. Treated inside of house as requested also.

James Waple

Efficient and willing to go the extra mile for you!

Richard Montalvo

Good place to call. They get the job done. So far very professional.

Lizeth Hernandez

Jason was great & always called to check on how we were doing! We had to deal with bed bugs which aren't easy to get rid of, but he called to make sure we were fully satisfied with the service!

Sandy Oneal

I was a newcomer to Terminix but was immediately won over by Michael in customer service to Ivan who actually came out to my house. I remembered Michael’s name because he went out of his way to explain what was going to take place, and set the appropriate expectations. Ivan actually called me to introduce himself and said he would be the person taking care of my house from here on out and if I had any concerns or questions I could call him directly. I truly appreciated the follow-up. Terminix gained a loyal customer.

Jennifer Ambrose

Wasted my whole morning and afternoon at home waiting for the tech to show for my appointment and they never did. I called and was told that he was over booked and "might" be able to show up sometime in the afternoon. Ridiculous!

Jennifer Buko

Dave George our expert technician is Outstanding! We are always satisfied with our service. We look forward to his service!

Iliana Caban

Terrible. I paid for sevice for about a year and the situation remains unresolved. Garenteed money back? Ha! Compalints upon complains and the supervisor came out and the issue continued. Their service actually made the sitaution worse!! Almost a year down the line there is no reason nor excuse for the issue to be ongoing. I was credited back for 1 term and for what i have no idea when i began complaining 3 months in and they said they could and would handle the situation. Lies. Nothing but lies. They stole my money and did not render the services as promised by the technicians, supercisors, and coorporate office.

DonnaJene Hart

Rodney was fantastic! He called a day in advance to discuss our appointment, was on time, did everything that I requested service for and even sprayed some ant hills I didn't notice! He was super friendly and explained everything in detail so I know exactly what I'm going to expect and know how to handle my pest problem. I am very satisfied with the service I received and I will continue to do business with Terminix! Thank you!

Mario Villalobos

The Terminix service was professionally done and the technician was very cordial.

Claude Pierre

I think Termini x is awesome better than the others, great service and great customer service.

Dillon Gray

Timely efficient service performed by a very professional and friendly technician. I would highly recommend them!

Arturo Palomar

They are very well knowledgeable in their job. The answer questions about everything I had to ask about what were they doing and how they did it and what were the chemicals be in use and when to come back and what the bag. They even gave me 3 bags to pack everything up and I'll how to place everything in the house wouldn't what not to leave in the house while we are gone for 3 to 4 days. To be very honest I was very pleased with these gentlemen they were very knowledgeable and like I said they were real good to me and I even brought them coffee and donuts on top of that. So please keep up the good work the next time bye bye.

Tammy Viering

I was told several times I would be contacted by a manager from the local branch for assistance and I still haven’t spoken to James or Keith. I’m very disappointed in the services and lies I’ve been getting from terminix and very unfair treatment. They overcharged me claiming it was normal to pay in advance and yet not get the services. When I originally signed up with services for carpenter ants, is when the first problem started. After 3 complaints I finally got what was needed. Although there was the irritation in the beginning I kept their services and intended to renew when I bought my house. Now I will never go back. The last technician broke my fence and then said nothing about it. I feel like I was treated unfair and ignored. I’m a good paying customer and deserve better.

Mike Ortiz

After 5 months the work has NOT been completed, I still have rodents in my home. 1) They require a credit card when you sign the contract and promise not to charge it until the work has been done. I fortunately blocked the account as soon as the salesperson left.And as I suspected 3 gays later they tried to debit my account and were forced to come an do the work.( no work - no pay) 2) The first crew "supposedly" sealed the home but I have a contractor friend that inspected the work and found holes every where,. in fact they only sealed the east an south sides but left north and west open. 3) I had to call and they returned to finish the job but not according to the promised method which was to bury the mesh into the ground to prevent rodents from digging, yhey just lined the bottom of the mesh with 2x4's. 4) Still my mom heard scratching, I called and they sent someone to put "traps" 5) After 5 months we spotted a mouse inside our home and called again (this is the 5th time in 5 months). An Inspector came and found 2 places where there were openings in the fence and just left with the excuse the was a mistake in their schrduling and his crew was sent else where. this is three days later and I am still waiting for them to come and deal with the mouse. AVOID THIS COMPANY!! Even their contract is a bunch of mumbo jumbo that not even a lawyer can descifer, It does not state in writing anything they promise.

Monica Marion

Just recently got my house back after two years and due to being unkempt, the place was overrun by ghost ants and black ants. I tried to take care of the problem myself with no success. After only one visit from my technician, I can already see the difference. I can't thank them enough.

Lisa Jackson-Cherry

Excellent communication and service. Technician service was professional and thorough!

Shauna Binning Schmidt

Vincent confirmed the day before, went over instructions, showed up as expected, was very thorough and left us his business card.

Debbie Paley

I had to terminate my contract with Terminix after my bill reach almost $400 to renew(increased every year). My rental I used another company and after my bill remained $150 per year ended my contract with Terminix. I did call Terminix to try and lower my price and they wouldn't budge. I did some checking and found Terminix is known for charging you what they think you're worth. So please beware they are sizing you up. I would NOT use them please call around... I would check out Knox or Bug Getter their prices don't go up every year.

Yokasta Gutierrez

Great service and price. No hidden fees. Ken the bug man has great customer service and he kept in contact during the pre and post process. Thanks for delivering good customer service.

Logan Square

You'll be on hold for 20 minutes, technicians will apparently came but never notify you or let you know they came, impossible to get any problems resolved.

Executive Director

Our technician Ellis is FABULOUS! Terminix is fortunate to have such a skilled and responsive employee. And we are fortunate that he covers our region. Thank you Ellis and Terminex.

Vadim Primakov

I have 3 properties in very humid areas (central FL and south TX). I have had Terminix service my properties perimeter quarterly since 2005, and doing so has really reduced the ingress of insects (roaches and ants). The very occasional time ants would make it into the house,Terminix would come and eliminate them and the nest free of charge. The price for the quarterly perimeter treatment is very affordable and the technicians have always been prompt and courteous. They always send a text reminder of when they will be arriving and you are able to call them back and ask any questions. I highly recommend their services. VT.

Arthur Woods

Awesome

JENNY GARCIA

The service is absolutely amazing

Estefania Avila

Daniel Ortiz was very diligent and explained to us all the questions we had promptly. The service to get started was really fast.

Jennifer Volbrecht

The tech was nice and did a great job but the wait for calling is quite long. I waited almost an hour to talk to someone.

Carolyn Baier

Had Terminex at a previous location and decided to use them again! The service technician was competent and courteous and efficient! While Terminex is not the cheapest, they bring a world of experience to the job. Also, I had s $50 coupon which they honored! Pleasantly surprised! Recommend their service!!

Leigh O'Donoghue

We have been loyal customers of Terminix for years and will continue to be. In our new property we have been working with Lori, Duane, and Alfonso, and they have gone above and beyond in their knowledgeable expertise, their thoughtful courtesy, and their communication. They have demonstrated that our business is very important to them. We are very satisfied and highly recommend Terminix.

Aleesha Taylor

I have been consistently pleased with (and relieved by) the very professional service that I have received from this company. Everyone that I've worked with has been very courteous and extremely helpful. I've worked with three people so far. If you (unfortunately) need an exterminator, these really are the people you want to deal with. When I first called them, I was having a 'rodent crisis'. They literally could have told me ANYTHING in that moment, and I would have paid them. I am so appreciative of the honesty and manner in which they have SOLVED my issues. Thank you.

Megan Bannister

Better then any other provider.

Tony Savage

I find this company creditable and knowledgeable

Moto Roob

I tried scheduling a termite inspection for a new home that I'm purchasing three different times, each time there was an issue with the technician. The first time the tech never called me back, the second time he called the night before trying to schedule a different time, and the third time he never showed up at all. The customer service was good, the helpful lady called the tech and left him a message, and even called both of the managers at this facility. I was told I would get a call back and I did not. I would stress for anyone who values there time to go with a different company. I cant even imagine how hard it would be to work with this company if they did find a problem during the inspection.

Jennifer Alberson

Great customer service, friendly staff, and very effective in taking care of my "pests". They responded quickly when I needed to schedule someone to come out. Also, when I had an issue with the tech being sent out at the wrong time, they quickly resolved the issue without any hassle. Very happy with this company and service.

Mary Slow

Avoid this company!!!!!! Really bad customer service!!!! Different agents tells different stories, and you will be the one who pay for their mistakes!

Ashley Fontana

All this branch cares about is making sales. If you have a problem with your service, good luck getting the branch to even call you back. I’ve spent over 20 hours on the phone the last 2 weeks trying to get the branch to call me back about problems with my service and the bill I received for said service..... I’m still waiting for a response. I’m currently on hold waiting for yet another representative to try and reach the regional manager since the branch managers can’t seem to be bothered by their customers.

Michael Malgoza

Dave is great! He has been servicing our home for years now and has been great at addressing any of our specialized needs. I started using Terminix nearly a decade ago and have continued to use their services through two moves and across three different cities! The website is great for booking additional service visits covered by your quarterly fees. A few years ago I was dealing with a wasp infestation and Dave took the time to kill the HUNDREDS OF WASPS that had made a home in my exterior foyer! It was a graveyard of bugs after he left. If you are looking for consistent, quality driven pest control, I highly recommend Terminix. If you are in the West Orlando area see if you can get Dave as you tech!

Kent Fossum

Employee is on time and efficient.

sebtarta

We were sold a service that was for lawn, house outside perimeter and full inside coverage for pest. It turns out, they do not do lawn at all. The "technician" that came out never did all the rooms in the house. Even though we paid for the 1st visit which was not done 100% as sold, we called to close the account. Customer service person on the phone insisted that we had to pay the $99 cancellation fee. I had to pay the cancellation fee for something that I was sold for that was not honored just to make sure this company never sets foot in my property again. Before you decide to go with this company, please do a sort by low reviews first and you will see that most have been posted recently. This was my fault for not researching more on a company like this.

AnjaliReed Phukan

I have a beetle problem. An in home terminix salesman told me to buy termite treatment (when I didn't have termites) and some other spray to kill the beetle. He then didn't show up for confirming bug was dead months later. The bug is still active. I had to call for over a month to get a reply for someone to visit. Terminix didn't show or call to cancel at scheduled time. Came next day, said my house needs tenting, which costs about $10,000. Someone else was supposed to come at 4pm today to confirm my house needs tenting and it's almost 5pm and he's not here either. I dont feel comfortable having this unprofessional operation tent my house, and when I called for a refund Terminix said the July appointment never existed, no appointments were missed, and a full refund is not going to happen. Scam artists. I'm out over $1700 & I still have the same bug destroying my house!

Brian Norris

There are things called humans. Hire on to answer the phone!

Adam McKay

Just a great amazing experience . Good results indeed .

Dale Winazak

Great group. A+ service.

Ruebin A

The WORST customer service I've ever experienced. I could not state more for anyone to steer clear of Terminix. Each office is a franchise and only that office can make changes or cancel. Call center is just a call center with no one that can actually make a decision. Unfortunate and terrible. Please save yourself the headache, go with a company that cares.

Travis Hall

Terminix did a Great Job exterminating all the Pests that my house had Recently,Thanks again Terminix

Ren Feral

I have no pests thanks to the bug man :)

Jim Sipes

I was very pleased with the service offered by the Terminix representative. He was very polite and knowledgeable. He answered all of my questions and genuinely seemed to care. It was a good experience and I would recommend him to anyone looking for a pest control solution.

Sandy Caniff

No one was as accommodating as Terminix. They came within 24 hours of me calling and worked in the rain. I called everywhere and they gave me the best deal as well as customer service. The gentleman who did our service was very attentive, diligent, and funny! He even worked through the rain and played with my dogs. I’m so glad I called Terminix! You have a new loyal raving fan!

Jake Knecht

Worst service I have ever received as a new home buyer. Inspector called the wrong number, never showed up for the follow-up inspection (because they missed termites the first time) and customer service was HORRIBLE. DO NOT USE THIS INCOMPETENT COMPANY.

Matt Pacelli

Other than a small hiccup with the price, they had a technician out to my house the next day who did an amazing job. Thank you Terminix!

John Martin

I just want to say I met with a Terminix salesman by the name of Terry Conry we are opening a new office in Orlando Florida from Phoenix Arizona his politeness and informative knowledge are the pest control business has led us to come to Terminix to do all the debugging of our Furniture Warehouse we look forward to meeting with the Terminix salesman in the spring of 2017

Ann Gavin

We have been pleased with over 20 years of service. However, they need to call and ASK when a good time would be for our annual termite inspection. This year they just showed up with no prior communication!

Jeff Boman

Jason is awesome. Got rid of my roach problem and does a great job if we see anything in between, they service for free!

Avis-Marie Barnes

I've used Terminix for 26 years and have loved the people that have come and serviced my home. Some pricing to service their hard to beat. I would recommend them to anyone.

Jan Weinberg

Very happy with my service from Terminix. I recommed their service to friends. My service guy that comes out to our home listens to our concerns and takes care of them. Thank you!!!

ken kennedy

I have used Terminix for quite some time. However, I have noticed that they have improved their level of customer service in the past few years. It was always good, but now I would rate it as great!

Sheena Padilla

Very knowledgeable and professional, any questions I may have I can always call and they will take care of it. Ken "the bug man" is absolutely great!!

Mynor Saban

The "ants" are still winning the race against Terminix

Dennis Watson

Duane’s on top of his game. Polite, Punctual and Professional.

Wesley Briggs

Terminix was on time, called the day before to confirm the appointment, and did a great job! Thank you!

Mike McKeon

I believe my associate's name was Ray Bowers and he was very helpful. He did a great job and went above and beyond in his service.

Barbara Schuder

Our terminix technician John is always performing a great service! He’s not just very nice and has a good sense of humor, he’s very accurate with his work paying attention to all the important things.

Sandra Ramnath

Terminix got rid of my roaches am a.happy customer

Michel Moran-Claudio

Great company. Honest knowledgeable and professional

Chris Nickolas

Great job, Glenn was very thoughtful and thurough did a great job, waiting for 2nd treatment but first one was very good

Bernie Sefick

Our service technician has bee the same person for several years which I find comforting; not having a stranger each month. Plus Ramon knows us well enough that he knows what we need and where. He is always in a clean uniform, very helpful, informative and respectful. He has always called us to let us know if he was going to be late for an appointment which I believe has only been once. I would recommend Ramon Medina and Terminix to everyone.

James Wilson

My bug guy has always been quick and efficient to work with and always takes time to go over his findings with me. I have 3 children and he has always been sensitive to their needs as well!!

Dave Staten

Checked in to see if we had any problems. Set traps in strategic places based on feedback. Friendly and positive attitude. If I have problems, they come back and treat again.

Tanya Fei

we found out we had rodant problem after we moved in , so we call 2 company to give us quote. one came, and my husband went with him; Terminix was the second company we called, our friend who has rental properties recommend it. The guy came, he was nice and polite, surely spent a lot of time, I didn't go with him because I had to watch the kids. After he left, I found out there's a big crack in the ceiling outside the bathroom, the light almost fall off. We called him, first he said maybe it's the other guy did it. since my husband went with the first guy, he was sure he didn't go that area. we also sent him the picture, he still not admit anything, but told us the manager will contact us. 3 days later, we have heard nothing, that's really disappointing.we were going to hire them since they guarantee their work, but from this we can tell this is not trustworthy company. They can't even responsible for their mistake, how can we rely on them for pest control?! we are not recommend this company, find somebody who are responsible, that you can trust.

Merri Mundo

We received a prompt response to our inquiry and Christian has been extremely helpful and accommodating throughout the entire process. The crew that came and set up the tent was professional and made certain all of my questions were answered before leaving.

Samantha Carcache

HORRIBLE. These people SUCK. The branch manager SUCKS. No one is responsive at all, customer service is the worst I've ever had. I had an emergency infestation, called on a Sunday and could only get an appointment for Wed since it was Memorial Day weekend...fine. I call to confirm and they said my appointment was on Fri! NO ONE called to notify and I would've sat there and waited if it weren't for me calling to confirm. NO ONE reached out despite how many times I called. I spent 10 mins holding every single time I called and every single person I spoke to was completely useless and no one cared that I was an unhappy customer. This location is absolutely horrible, don't even waste your time with their BS.

Michael M

Good luck if you ever want to speak with anyone local and not just a national call center when you have issues! Poor customer service for sure. They'll take your money but you won't get any access to a local representative if you have specific issues or questions. Such is a national chain business for you. Voice prompts all day long. Customer service phone representatives that service the entire US and have no idea what to do other than schedule appointments.

Larry Schneider

My technician, Devon, does a superb job when I get my pest control applied by him. After a courteous greeting and putting on his bootie, he attacks the interior of the house. He is familiar with the location of the bate traps and knows all of the areas that need to be looked at in the house. He works diligently to ensure a complete treatment. He is an excellent representative of your Company. He then applies the treatment outside.If he finds major bull head and fire ant hills, he applies the necessary 'ant bate killer'.

I have been exceedingly happy with my services. I also would like to add, if I need someone to return and apply 'ant bate' on recent mounds, I get excellent response from both the customer care group and Devon when he is available. If Devon does not come, the other technicians are equally capable.

Julio Soto

Great communication. Always friendly.

Benson Howe

The tech John was great. He showed up at the time he told us he would be there. He was dressed neat and clean. He went above and beyond. But, that has become a level of service we expect from Terminix.

Chris B

Very difficult to get a hold of anybody to answer the phone waited on hold over us 56 minutes and nobody ever answered just a continuous recording and how they can help me but they never do! It took three days to finally get through to somebody and then they tell me they don’t have any appointments available until the following Friday what a waste of time and money. I think it’s time for me to switch companies!!!

Kathleen Nelson

They came quickly and took care of the problem. We took the 10 year program and they have come and inspected and filled the traps on a yearly bases.

Jo Ann Durr

Best service you could imagine! Prompt, Courteous, Information and so very polite! I couldn't be any happier with the service I received!

clarissa sagaille

I would recommend Termines mostly because of trust. I like the notifications and that I can communicate with Brandon via text in case I need a specific service like spraying the pool area. He let's me know when he will be on our property and what he has done.That builds trust.

Anthony DeMeglio

Friendly and great service. Chris furber is fantastic

Stephanie Clenney

Very disappointed in terminix. The inside treatment seems to be working but their mosquito treatment didn’t work at all. When requesting a refund I was told 3 times I would have one but nothing ever happened. When I tried to cancel they said I could not even though I was guaranteed I could at anytime for any reason when signing up

jmcox4ever

Our experience with Terminix has been very good. Two years ago we called Terminix out of desperation. We had bed bugs and didn't know what to do. Terminix sent an inspector out who explained our options of treatment and took us through the whole process. We were very pleased with the results. Not long after that ordeal we discovered we had a nest of bees under a shed in our backyard. We called Terminix and it was taken care of immediately. Recently, we discovered the bees had returned to the same location. Walter Aguilar was sent out to inspect the situation. He was very thorough and took the time to explain why they came back and what could be done. The next day Dustin Dewitt came out and took care of our problem for us and suggested what we could do to keep the bees from accessing the same location again.We have been very pleased with the service we have received and look forward to working with Terminix as our pest control provider.

Juliette Dennis

Consistently good service, same technician each visit and is very professional, high quality of the chemicals used.

Peter Sonza

John Taylor and Dan Ortiz who took care of me are very knowledgeable and professional about what they do. They were very patient in answering all my questions and they were very accommodating in scheduling my appointment. Overall, dealing with John and Dan was a very pleasant and positive experience. Hence, I will recommend Terminix, John and Dan to every relative and friend of mine who needs pests and termites control service. Peter Sonza 9126 Via Bella Notte Orlando, FL 32836

Daniel Clinton

John Taylor was our service rep. He is friendly,polite and professional. He let us know when he arrived, asked us was there issues with pests and completed his service. He let us know when he was finished. Very pleased with overall service.

Arthur Sana

Excellent service very nice people thank you for the service and the customer service they very good excellent and excellent

Victor Moya

Excellent service and very professional!

FantastyFive

THEY DIDNT COME. They tried to convince us to give our credit card but we looked at reviews. DO NOT EVER GIVE YOU CREDIT CARD OUT TO THIS COMPANY. As they will charge you and not even come and do the process. You hear it from here.

Erysa Mendez

Terminx is the cheapest compared to its competitors. The frequency of service is for every 3 months unlike others that come around more often than that. If I need an extra service, it is free of charge! Thank you. Love you guys!

Rebecca Price

Great prices. Convenient and worked great.

Mary Jo Murray

Great experience so glad I called Terminix.

Roya Beyk

I stayed with them for the past 10 years for their reasonable price and good technicians and good service. I prefer and recommend Terminix than all the other companies out there.

Kazz Karen Lewsader

Terminix responded to our call the next day. We've been customers for several years and usually don't need an additional service call. But, the great thing is we can request as many service calls as we want at no extra charge. Furthermore, technicians are not commissioned. This adds an extra layer of trust.

M Mason

Deceptive sales from Logan Bird. Lied about services to be provided, saying my entire yard would be treated - which is what I wanted. I read the contract (after we signed it) and realized it was only a perimeter treatment around the structure. I called the 800 number who sent a message to the Orlando "manager," who never called me - it's been about a week. I located Logan Bird at my neighbor's house and asked him again about the services he promised for my home. He continued to lie, even though I told him what the contract stated and told him I spoke with customer service. I told him to cancel the contract. Logan Bird said he would, but a Terminix technician still showed up at my home the following day. Update: On August 20, 2019, I received an email from Terminix "Social Support," asking me to contact them and provide my information, because they would "like to help." I provided all of the necessary information, and they replied with: "Thank you for contacting the Terminix Social Media Department. We have received and reviewed your request. A copy of your e-mail and review has been sent to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced." To date, I have not received any confirmation of cancellation or any follow-up from Terminix.

JKs Girl

Do not get these people, they say they come to your house to inspect and they don’t actually do anything. Also you can’t even talk to the managers it’s all call center stuff. They move your appt times without notifying you.

Elena Sacks

I get a chance to talk to tech about special needs in and around the house. It keeps a tight action on any activity around my home. There is nothing like communication between TERMINIX, and costumer.

Nyasha Seale

John was very knowledgeable and professional. He explained what he was doing, told me what he observed and gave me pointers on how to ensure that the drain under the dishwasher stayed clean.

Natalie Joshi

Technician Craig is the best! Truly cares about doing a good job!

MrTimothyphelan .

Great service

stan sykes

I get a chance to talk to the Tech about special concerns around my home. That gives us a tight control on any problems in and around my house. That keeps both me and TERMINIX on the same page with bugs.c

Crystal Deen

Fantastic company!! Not a single cobweb or bug spotted!! Highly recommended!!

Transmission Center

Transmission center high recommended to any body they so professional.

Victor Rosado

Excellent service

Renata Brandt

Very reliable and efficient . Great customer service I’ve been a client for several years.

mohamed ali

Great service and very knowledgeable tech

Claud Fx

Very friendly and professional. Haven't had any bug issues since we started service.

MinecraftDuos

I signed up on-line. The local branch never called to confirm they were coming out. I was going to cancel this service. However, when the tech (Jorge), came out his level of customer service was refreshing. He was thorough, courteous and informative. I am hoping that their system works better than there communication.

Jenger Walsh

I received a letter in the mail with this locations address listed to call for a free termite inspection and a monthly cost for treatment. I did that, and had something scheduled for today. I was told I would get a confirmation of the appointment, which I didn't. I called back to confirm it and was told it was in fact scheduled for today, and someone would be here between 8 am to 12 pm. 12:30 rolls around and still no Terminix, I called back and was reassured someone would be here but they didn't know when. I advised I needed a time that I could not wait around all day. I was then placed on hold, and when the rep came back on the line I was told she was unable to reach the tech or the manager. She didn't know where they were. I asked if this is the type of service provided to customers because if it was I didn't want it. I then advised that I would not have been as frustrated if I had been contacted letting me know they were running late, but that didn't happen. My address and phone number were both confirmed on the call too. I stated if the tech wasn't at my location in another hour I would take my business elsewhere. Guess what?! I just took my business elsewhere!!

Chad Ingram

Myke is a great salesman! Good job

Dania Guzman

Many of the issues we had are gone!

Pinky Hernandez

I haven't seen termite activity in my home since they put out bait stations. HAPPY CUSTOMER!!!

B M

Highly recommend Terminix. Knowledgeable, friendly and affordable!!

Pedro R Mercado

Thank you so much for the service Just to let you know this ant was Found dead on my sons bedroom IMG_2879.JPG

Dan Rissi

Had been a customer with them from October 2011- April 2015 but had to cancel my service after they missed seeing bed bugs in my house on two occasions when I had specially asked them to check for them. This misdiagnosis ended up costing me over $3000 in missed work pay, doctor visits, and medications. I ended up going to two different dermatologists to figure out why I was getting red bumps over my arms and legs. Since Terminix said I didn't have bed bugs I was telling the doctors that the bumps were not bed bugs and they went through different diagnosis on what it could be. It wasn't until I called Burns Pest Elimination and had them do a check that they quickly found the bed bugs. To make Terminix even worse I called them 3 times to discuss with someone and each time was told they would look into it and call me back only to be called back once with a voice-mail left. I returned this persons call but never received a call back. Terrible customer service. I would NEVER recommend this company to anybody ever again.

Robert Barron

The tech was very knowledgeable and friendly. He answered all our questions and addressed concerns we had.

James Parker

I have had your services for several years now and I am totally satisfied. All your tech who have served me has always been very professional.Thank gor a great job.

Deborah Montgomery

Termix technician is always here when they say they will be. They call before coming which I really appreciate. When they arrive they always identify their self. They are very respectful and very neat in appearance. They come prepared to check out the house for termites. They check outside, in the attic and all through the house. We have had Termix service since 1973. We have had no problems with any service person. Customer service always has been courteous and set up the times each year to do our yearly check up. I definitely recommend using Termix.They have trained experience Service Technicians.

Amy Nelson

Pushy. A rep came to my door yesterday trying to do an inspection. i can understand trying to make more business, but he I had too much stuff going on at once plus i was trying to walk out the door and he would not leave when i kept telling him no thanks...he stood there and kept trying to convince me to let him do an inspection. i finally ( unfortunately, and after keeping on telling him no thanks), he wouldn't leave so i had to close the door on him. i would not be using this company, he had no respect for my repeated answer and timing was way off. Not the way to earn business, i started to feel uncomfortable, and pushed.

davetta mcbride

The Technician was on time his demeanor was professional yet friendly. His knowledge about the pests was astounding and he explained the plan of treatment explicitedly. The company plans are economically feasible and easy to manage. Great job Terminix.

Joe Angley

They did a great job on my pest service. They were friendly, adaptive to my schedule, and very informative about what they were doing and what they found. This is my first experience with Terminix, and it has been great so far.

landall brasher

wonderful tech very professional. product is working

Jim Gibbons

My initial pest control treatment was very thorough. Tech was super friendly and helpful. Look forward to working with Terminix!

Matt Pacelli

Other than a small hiccup with the price, they had a technician out to my house the next day who did an amazing job. Thank you Terminix!

John Martin

I just want to say I met with a Terminix salesman by the name of Terry Conry we are opening a new office in Orlando Florida from Phoenix Arizona his politeness and informative knowledge are the pest control business has led us to come to Terminix to do all the debugging of our Furniture Warehouse we look forward to meeting with the Terminix salesman in the spring of 2017

Jeff Boman

Jason is awesome. Got rid of my roach problem and does a great job if we see anything in between, they service for free!

Avis-Marie Barnes

I've used Terminix for 26 years and have loved the people that have come and serviced my home. Some pricing to service their hard to beat. I would recommend them to anyone.

danielle blackburn

Our terminix employee Brian did a great job. He gave me alot of information and answered all the questions I had. He made us feel like our problem was his to. I would recommend you guys to everyone.

ken kennedy

I have used Terminix for quite some time. However, I have noticed that they have improved their level of customer service in the past few years. It was always good, but now I would rate it as great!

Sheena Padilla

Very knowledgeable and professional, any questions I may have I can always call and they will take care of it. Ken "the bug man" is absolutely great!!

Jose Baerga

Excellent service!

Gary Cole

I have been in my new home for a year and haven't seen a single ant or spider! Brian HItchens is truly a professional when it comes to bug eradication. I had to call about some underground bees about a month ago and he was there within 30 minutes! Always polite. I am looking forward to many years of working with Mr. Hitchens and Terminix!

Dennis Watson

Duane’s on top of his game. Polite, Punctual and Professional.

Mike McKeon

I believe my associate's name was Ray Bowers and he was very helpful. He did a great job and went above and beyond in his service.

Barbara Schuder

Our terminix technician John is always performing a great service! He’s not just very nice and has a good sense of humor, he’s very accurate with his work paying attention to all the important things.

Sandra Ramnath

Terminix got rid of my roaches am a.happy customer

Michel Moran-Claudio

Great company. Honest knowledgeable and professional

Bernie Sefick

Our service technician has bee the same person for several years which I find comforting; not having a stranger each month. Plus Ramon knows us well enough that he knows what we need and where. He is always in a clean uniform, very helpful, informative and respectful. He has always called us to let us know if he was going to be late for an appointment which I believe has only been once. I would recommend Ramon Medina and Terminix to everyone.

Tanya Fei

we found out we had rodant problem after we moved in , so we call 2 company to give us quote. one came, and my husband went with him; Terminix was the second company we called, our friend who has rental properties recommend it. The guy came, he was nice and polite, surely spent a lot of time, I didn't go with him because I had to watch the kids. After he left, I found out there's a big crack in the ceiling outside the bathroom, the light almost fall off. We called him, first he said maybe it's the other guy did it. since my husband went with the first guy, he was sure he didn't go that area. we also sent him the picture, he still not admit anything, but told us the manager will contact us. 3 days later, we have heard nothing, that's really disappointing.we were going to hire them since they guarantee their work, but from this we can tell this is not trustworthy company. They can't even responsible for their mistake, how can we rely on them for pest control?! we are not recommend this company, find somebody who are responsible, that you can trust.

Merri Mundo

We received a prompt response to our inquiry and Christian has been extremely helpful and accommodating throughout the entire process. The crew that came and set up the tent was professional and made certain all of my questions were answered before leaving.

Larry Schneider

My technician, Devon, does a superb job when I get my pest control applied by him. After a courteous greeting and putting on his bootie, he attacks the interior of the house. He is familiar with the location of the bate traps and knows all of the areas that need to be looked at in the house. He works diligently to ensure a complete treatment. He is an excellent representative of your Company. He then applies the treatment outside.If he finds major bull head and fire ant hills, he applies the necessary 'ant bate killer'.

I have been exceedingly happy with my services. I also would like to add, if I need someone to return and apply 'ant bate' on recent mounds, I get excellent response from both the customer care group and Devon when he is available. If Devon does not come, the other technicians are equally capable.

Constance Salutan

Justin Dolores, Mario and Robert were AMAZING through this stressful process... I couldn't ask for a better team to help us kill our pesky critters, help prepare us (with information) and constantly keeping us updated with progress and completion. It went as far as when I had to pack food and such in bags for fumigation, I had accidentally let vitamins out and the gentlemen had packed and secured them for us. I'm have a bit axiety and with the help of these gentlemen have made this a very anxiety free process. I truly appreciate them.

Scott Pigeon

Justin was very responsive and professional in all of my dealing with him. He did a thorough inspection of our home and recommended the required service - fumigation. He worked with us to schedule the fumigation at a time that met our needs and schedule. The guys doing the fumigation set-up and teardown were very efficient and professional. Alan met with me on verifying our safe was clear and was professional and courteous. Eric and Jaime met with me to clear the safe after fumigation even though they had to wait about 45 minutes for me to arrive. They were professional, courteous, and friendly. Overall, I am very pleased with this crew and the service they provided for us.

Julio Soto

Great communication. Always friendly.

Benson Howe

The tech John was great. He showed up at the time he told us he would be there. He was dressed neat and clean. He went above and beyond. But, that has become a level of service we expect from Terminix.

Chris B

Very difficult to get a hold of anybody to answer the phone waited on hold over us 56 minutes and nobody ever answered just a continuous recording and how they can help me but they never do! It took three days to finally get through to somebody and then they tell me they don’t have any appointments available until the following Friday what a waste of time and money. I think it’s time for me to switch companies!!!

clarissa sagaille

I would recommend Termines mostly because of trust. I like the notifications and that I can communicate with Brandon via text in case I need a specific service like spraying the pool area. He let's me know when he will be on our property and what he has done.That builds trust.

Anthony DeMeglio

Friendly and great service. Chris furber is fantastic

Stephanie Clenney

Very disappointed in terminix. The inside treatment seems to be working but their mosquito treatment didn’t work at all. When requesting a refund I was told 3 times I would have one but nothing ever happened. When I tried to cancel they said I could not even though I was guaranteed I could at anytime for any reason when signing up

Peter Sonza

John Taylor and Dan Ortiz who took care of me are very knowledgeable and professional about what they do. They were very patient in answering all my questions and they were very accommodating in scheduling my appointment. Overall, dealing with John and Dan was a very pleasant and positive experience. Hence, I will recommend Terminix, John and Dan to every relative and friend of mine who needs pests and termites control service. Peter Sonza 9126 Via Bella Notte Orlando, FL 32836

Daniel Clinton

John Taylor was our service rep. He is friendly,polite and professional. He let us know when he arrived, asked us was there issues with pests and completed his service. He let us know when he was finished. Very pleased with overall service.

Gail McCrimmon

Excellent service by phenomenal technicians: serving our family home and property for nearly two decades.

Ken Taylor

huge corporation . very hard to get through to.

Victor Moya

Excellent service and very professional!

FantastyFive

THEY DIDNT COME. They tried to convince us to give our credit card but we looked at reviews. DO NOT EVER GIVE YOU CREDIT CARD OUT TO THIS COMPANY. As they will charge you and not even come and do the process. You hear it from here.

Erysa Mendez

Terminx is the cheapest compared to its competitors. The frequency of service is for every 3 months unlike others that come around more often than that. If I need an extra service, it is free of charge! Thank you. Love you guys!

Rebecca Price

Great prices. Convenient and worked great.

Nancy Muller

Best customer service since I moved to the Eastern Shore. Russel was professional and pleasant - knowledgeable and helpful. I want him as my technician always!

Mary Jo Murray

Great experience so glad I called Terminix.

Alan Doctor

I had a termite inspection and repairs completed. The Inspector, Joel Hedger and the contractor, Jim Carr were both very professional. All work was completed to my satisfaction. Everything involved with these jobs was on time an I was kept informed completely during this whole period. I am very satisfied.

mounir farih

My service is scheduled between 8am and 10am 11 am nobody showed up customer service Is horrible they keep saying we called the manager he doesn’t answer that’s it Good job Terminix

Roya Beyk

I stayed with them for the past 10 years for their reasonable price and good technicians and good service. I prefer and recommend Terminix than all the other companies out there.

Mary Ann Nickle

Terminix's employee Pedro did an amazing job! It so nice to have an individual who cared so much about making his client happy. You are an asset to the Terminix Company Pedro! Keep up the good work!

M Mason

Deceptive sales from Logan Bird. Lied about services to be provided, saying my entire yard would be treated - which is what I wanted. I read the contract (after we signed it) and realized it was only a perimeter treatment around the structure. I called the 800 number who sent a message to the Orlando "manager," who never called me - it's been about a week. I located Logan Bird at my neighbor's house and asked him again about the services he promised for my home. He continued to lie, even though I told him what the contract stated and told him I spoke with customer service. I told him to cancel the contract. Logan Bird said he would, but a Terminix technician still showed up at my home the following day. Update: On August 20, 2019, I received an email from Terminix "Social Support," asking me to contact them and provide my information, because they would "like to help." I provided all of the necessary information, and they replied with: "Thank you for contacting the Terminix Social Media Department. We have received and reviewed your request. A copy of your e-mail and review has been sent to the attention of the Manager at your local Terminix office for follow-up. We apologize for any inconveniences you may have experienced." To date, I have not received any confirmation of cancellation or any follow-up from Terminix.

Elena Sacks

I get a chance to talk to tech about special needs in and around the house. It keeps a tight action on any activity around my home. There is nothing like communication between TERMINIX, and costumer.

Nyasha Seale

John was very knowledgeable and professional. He explained what he was doing, told me what he observed and gave me pointers on how to ensure that the drain under the dishwasher stayed clean.

Arline Summey

My service with Terminix has been great. I have a regular pest control and mosquito service. I have an awesome Tech, Paul Ellington who is such a pleasure to work with. He's friendly, listens to my concerns and make sure he takes care of them. He is thorough in is job. Having someone who care makes all the difference when servicing with a company.

Aerial Drone Solutions

Brian was very professional and dedicated to resolving my issues

stan sykes

I get a chance to talk to the Tech about special concerns around my home. That gives us a tight control on any problems in and around my house. That keeps both me and TERMINIX on the same page with bugs.c

Yvette Kirkland

Worst service EVER. I was going to be a new customer. But after tryingtwice to setup an appointment with them I hung up and went with another company. DO NOT BOTHER CALLING THEM. Call center is terrible and incompetent

Rich Grove

I compared with other services locally, and Terminix is the best. Joe "LJ" is great! Knows what he's doing,and very nice guy.

Victor Rosado

Excellent service

Renata Brandt

Very reliable and efficient . Great customer service I’ve been a client for several years.

mohamed ali

Great service and very knowledgeable tech

MinecraftDuos

I signed up on-line. The local branch never called to confirm they were coming out. I was going to cancel this service. However, when the tech (Jorge), came out his level of customer service was refreshing. He was thorough, courteous and informative. I am hoping that their system works better than there communication.

Henry Hastings

Prompt professional and reasonable pricing anyone with pest problems should give them a call.

Chad Ingram

Myke is a great salesman! Good job

Jackie Saunders

We have always had excellent and timely service. The representative that performs the quarterly inspection and treatment, Brian, is great to work with. He is informative, experienced, and personable. We look forward to seeing him.

Dania Guzman

Many of the issues we had are gone!

Zack Barber

Manager of this store is Scotty Blankenship, great guy, and great people that work here!

Pedro R Mercado

Thank you so much for the service Just to let you know this ant was Found dead on my sons bedroom IMG_2879.JPG

James Parker

I have had your services for several years now and I am totally satisfied. All your tech who have served me has always been very professional.Thank gor a great job.

Maureen Cunningham

Today another Terminix Technician, Jim Gray, came and placed preventative termite traps around my my house, as he thoroughly sprayed underneath my house. Needless to day, he did exceptional work and I feel very secure that my home is now protected from termites.

Dana Grant

Love technician Steven but everyone else including management are unprofessional. I have a signed contract where I was quoted $150 for vents and had my appointment scheduled. No one ever showed up, no call NOTHING. I called to see what was going on and was told there is no information in the system about my appointment or order. Ask to reschedule, was told a manager would call back w/i 48 hours and this has been since 6/20. I have called numerous times, still no call from management. I called yesterday (recorded my call) and was told that my order was in the system but someone had canceled it. Notes showed I was quoted the wrong price. Not only that but I had an appointment for my treatment, requested to be called prior to arriving. No one called, the technician came, sprayed outside and left. Called back to have him spray the inside and was given 5-7 appointment. He did not show up, and did not call to say he was gonna be late. I called Terminix at 7:05, he was arriving at my house in a few seconds....7:35 no technician and still no manager call back. Just to clear this up, my service is through the Lagrange, GA office not Auburn, AL. It is now July 8th and still no manager callback and yes I have been calling about 2-3 times a week.

Deborah Montgomery

Termix technician is always here when they say they will be. They call before coming which I really appreciate. When they arrive they always identify their self. They are very respectful and very neat in appearance. They come prepared to check out the house for termites. They check outside, in the attic and all through the house. We have had Termix service since 1973. We have had no problems with any service person. Customer service always has been courteous and set up the times each year to do our yearly check up. I definitely recommend using Termix.They have trained experience Service Technicians.

Amy Nelson

Pushy. A rep came to my door yesterday trying to do an inspection. i can understand trying to make more business, but he I had too much stuff going on at once plus i was trying to walk out the door and he would not leave when i kept telling him no thanks...he stood there and kept trying to convince me to let him do an inspection. i finally ( unfortunately, and after keeping on telling him no thanks), he wouldn't leave so i had to close the door on him. i would not be using this company, he had no respect for my repeated answer and timing was way off. Not the way to earn business, i started to feel uncomfortable, and pushed.

Joe Angley

They did a great job on my pest service. They were friendly, adaptive to my schedule, and very informative about what they were doing and what they found. This is my first experience with Terminix, and it has been great so far.

MAURIE NATURE

The treatment that was done on my property was done correctly and complete. Nothing was left out.

Mary Baker

Great customer service. Tech was on time and very courteous.

C Lark

We've been Terminix customers for 10 years. Awesome service every time.

Kenneth Eckman

Terrible Customer Service! I went through the website to schedule an initial visit and service. I was given a four hour window on Friday afternoon. I cleared my schedule and waited. The window came and went with no communication at all. I called the 24/7 customer service line and after some time, I was put in touch with our supposed technician. He claimed that the weather had been the primary problem and we rescheduled for Monday morning with another four hour window. I am a third shift worker and got off work in the morning and stayed up waiting for the tech to arrive. The four hour window came and went again and I was not happy. I called the customer service line again and was hung up on twice and the third time i called, they attempted to call the technician. When I was finally called, the technician stated that they didn't put me in their service schedule, but they would do me a "favor" and come an hour later. I had already missed so much sleep and needed to work again that evening. I told him that wasn't acceptable as I had already lost too much sleep. When I talked to someone at the customer service department to cancel all together, I was transferred to the Cancellation Team. Once I told recounted my situation to the agent on the phone, he convinced me to give them another chance. He acknowledged that the company screwed up and told me that my initial service visit would be complimentary for all the trouble and they would send a technician in the morning. I was at least satisfied with the guest recovery provided me. The agent also advised me he tried to contact the local management team and office, however he couldn't get anyone to answer and that their mailboxes were full. So, he stated he would forward my information and a manager from the local office would follow-up with me that day to verify my service visit. No one called. I called the customer service center before going to work and the agent verified that i was scheduled for a technician to arrive in the morning. Tuesday morning, I got home from worked and stayed up again waiting for a technician to arrive, but none showed up. I didn't even receive a phone call or anything. I waited until 11am before calling the customer service center. When I reached someone there, they told me that I wasn't scheduled a visit today, and that I could reschedule a visit next week. This caused me to livid because of obvious reasons. There seems to no communication between the call centers and the local office because the call center had no memos concerning the guest recovery items promised me. I asked for a supervisor, but none ever came on the line. I asked to be transferred to the Cancellation Team. The agent put me on hold and I was transferred. However, I was transferred to another agent from the same customer service call center. When I recounted AGAIN my situation, the female agent attempted to empathize with me, but it was very hallow. I asked her to transfer me to the Cancellation Team. She put me on hold and about five minutes later, stated she couldn't transfer me to the Cancellation Team because I wasn't a customer yet. I told her I was transferred yesterday, but instead, she told me that she would instead escalate me to the area manager. I am not holding out any hope of receiving anything from this company. This has been a nightmare of a situation and a complete waste of my time. Do yourself a favor and find a company that actually wants your money and business and stay away from these clowns.

Andrew Hall

I have a bed bound special need kid and the technicians that have done my inside home have been very careful and responsible on how they spray the chemical.. Thank you.. Professional Work.

Don Price

First of all the Terminix Tech that I have had for several years is David. He is very polite and is very knowledgeable about who to treat any problem at my residence. David always comes to the front door when he arrives and ask if there are any problems inside the home. This last visit we had there were no issues inside. This is mainly due to how David takes care of the outside to insure that nothing makes it inside the house. David always lets me know what he found outside and how he treated the area. He also leaves a complete written detailed account of what he used to take care of any problems. It is always a pleasure to have David come when we are due a quarterly visit. I would recommend Terminix for any of their services.

Steve Gallagher

I use Terminix and am completely satisfied with their termite service.

Steven Cruz

Very informative and friendly staff

David Givens

Our Tech was on time and very professional.

John Serrano

Great service all around.

Jack McClellan

Perfect customer service and care, they do their job.

Jenny Davids

Representative Paul Lee came to our home and did an inspection. Afterwards he drew up a diagram of what would be done. He also suggested that we put a special insulation in the attic. We talked about the cost , and we said we would put it on our credit card but he said they had a 12 month interest free loan that we could get if we qualified. Which we did. We went ahead and had the company come out and do the work. Then we get a letter from the loan company saying that we only have a 90 interest free loan. My husband just called Paul Lee and he didn't remember us or the home and denied ever saying that we could get an 12 month interest free loan. I would not recommend terminix to anyone, because of Paul Lee. It's only been a month and he doesn't remember anything about coming to Maricopa. Maybe its time for him to retire. We will be calling the home today to see if they will stand behind what Paul Lee told us. Jenny Davids Maricopa, AZ January 9, 2017

Tara Nielson

The thoroughness of the roach pest control treatment and investigation by Dustin Dewitt, with a great eye for detail, and good follow-up. Leaves me feeling confident Terminix can manage this issue.

Bruce Bogoslavsky

I have called the office time and time again explaining that the only time I can be available for service is Wednesday afternoon. This is in my profile, and many supervisors have all assured me. Yet time after time I keep getting emails that say my scheduled service is....anything except Wednesday afternoon. It amazes me that they are completely unable to follow a simple request.

Eleanor Shill

I got three estimates for termite treatment. The Terminix employee was the most thorough. He was the only one who went into the attic. I was also told I'd have help with preparation, which meant a lot. Speaking from experience after the tenting, Terminix kept their promises. The other companies didn't offer the same support. I had to laugh when the tent was my college colors. Go Gators!!

Kim D

always totally satisfied....They are very efficient

Kaylene Wortman

Tim Kolesar always shows up once a month on time, he does a phenomenal job, my tenants all love him, whenever we have an emergency he is here within 24-hours. You are lucky to have him as an employee!! Thank you Tim.

Adam Davis

I am beginning to think there is no actual Terminix Tempe location. I had an appointment that the tech no call no show'd. After 30 minutes of holding I got sent to a phone center to schedule a new appointment for the next day. Another no call no show and another 30 minutes on hold to get a different phone number to "the office" that sent me back to the same phone waiting area to be connected to the same phone center again. So far, a very unprofessional and unreliable experience dealing solely with call center workers and no pest control specialists.

Ted Demeritte

Always on time . Reasonable rates

Beth L

Eric was great and very professional.

Tiffany Baron

Do NOT choose this company for your pest services. They treated my home for termites. I still have termites appear about once a month. Then I wait weeks before I finally get a call from someone to schedule a treatment. I have to repeatedly call, text and complain just to get a phone call.

Eliza Hale

We had a great experience working with Jason to get our contract setup. He was forthcoming with information and knowledgable to answer all of our questions. He presented all of the options in a way that wasn't too "sales gimmicky" and we felt comfortable making our decisions during the process. He was quick and responsive to answer our questions after the initial visit and return visit. He worked with us to reach the contract agreement that was right for us and we are very satisfied with the outcome. After signing a contract, Terminix was available to provide service immediately and gave us flexibility with scheduling.The techs who treated out home were on time, professional, and quick. It was very straightforward and the whole process felt easy, so we as the homeowners didn't have any inconvenience. Terminix met our expectations that Jason had set, and we were very pleased to have chosen Terminix. They were the only company offering a bond on the home, which was a huge selling point and is the best business policy to make us confident in their services. We would highly recommend Terminix!

Lori Carr

Excellent service all the time very professional

Joe Etter

Very thorough and professional. Treated areas in need and willing to come back at no cost if necessary.

Michele Gray

Dustin our Terminix guy is great! He is very thorough and takes time to answer all of our questions!

Douglas Knolles

Knowledgable and service centric technicians. Appreciate their help. Termite and pest issues taken care off.

Edward Zabriskie

Wonderful Service Year After Year We Are Very Pleased.

Frank Vassell

Technician called before he came. Very courteous and gave feedback as to what was happening with the termite pest program and what else was done during the visit.

Olga K

Professional, knowledgeable, polite and reliable. Followed schedules, arrived always on time. Clean procedure!!

H W Hayes

Great Service every time. Courteous and timely

kittys_tube

My technician was great very informative, kind, and genuine. The customer service reps were very extraordinary!

Shawn Peterson

We have been customers for many years, and the service has been good, but this past time, Terminix set up the appointment without informing us. No email, no text, no phone call until the night before. The tech called and left a message, and told us to call him back if this wouldn’t work for us. Neither my wife nor I were going to be home that next morning, so I called back, within a half hour of his phone call, and left a message that this would need to be rescheduled because that time would not work for us. Well we never got a return message other than the tech calling the next morning and leaving a message that he was almost there. He came but could only could spray the front yard. We were charged a full service price for a service we did not set up, and we requested The time to be changed. I have put in an email complaint, and two different phone calls with the promise that the manager would get back with me. That was three weeks ago. We have the termite service and pest control with Terminix. Again, their service has always been good, but I am very disappointed that a long standing customer appears to mean so little to this branch. As a result, I took off my automatic pay from them so if this happens again, I will not pay until this can be sorted out or will just go elsewhere. Sorry about the negative review, but people need to know.

Kafala Abara

BAD SERVICE ! FIRST CHARGE DO NOT FIX THE PROBLEM!! not recommend at all

Karleyasmine Bright

The exterminators are very knowledgeable and very informative.

Tara Roth

Honesty, I think it is people like my consultant, Chris, that make a company great. He is diligent, professional and still friendly.

Richard Struempler

Have used Terminix for many years and they have always have done a good job and been responsive to any extra needs!

samuel owusu -akyeaw

On time, detailing and very professional

Denise Miranda-Costa

6 months ago I found Termite damage in a hallway. I immediately called Terminex. Kevin McManus came to my house, took pictures of the dsmage, sprayed some powder in the wall, and told me someone would contact me about doing the covered repairs. That was last August! No one ever contacts me, despite me making multiple follow up calls. I am a Disabled woman, and I really need the help. It is unconscionable that Terminex collects my auto pay payments every month and refuses to help. I am going to report them to the Better Business Bureau.

painfully uncool

Consistent, predictable, reliable pest control at a reasonable rate. Friendly and informative technicians.

JAMES D

Omar always delivers a friendly personality and he is detail oriented. Our house adheres to the "Remove Your Shoes" protocol. Omar always brings his shoe booties. He is so considerate!

Joanne Wandlass

Neat and fast service!

elaine smith

Friendly, timely, and thorough. The inspector was able to answer questions regarding other bugs...

Melissa Karnes

Mike, from the Tempe office takes care of our commercial business in Wickenburg, and is always professional, and friendly, and does a wonderful job!

Brenda Guadalupe

This company deserves zero stars. We have termites in our house and the technicians came 6 times to put their “treatment” and it never worked . Each time they came to inspect my house they guaranteed the termites wouldn’t come back . This has costed $900 dollars and it’s just a waste of money . Seriously do not pay these people they are a scam . TERRIBLE SERVICE

Gustavo Lopez

Great service, follow-up was good and the products work to prevent any pest.

HILDA AYALA

Mr. Walt, text me to confirm the date and time he was scheduled to be at my house. Once you responded to his text, he text you back to acknowledge receipt of your text. He arrived on schedule of the time frame given. Addressed any issues and concerns you might have. He show me an red ant hill found on the front of the house. Said he put exterminating fluid to not only get rid of the ants but also the nest they made. Before leaving thank me for choosing the company. Also said would return if any pests found within 14 days of his initial visit.

James Pierce

Good service.

kiko uru

They are not professionals. What they do know is to charge but not do the work. Terminex Orlando bad service

Anne Pierce

Great customer service. I wrote a lengthy review regarding my experience but did not save it. To sum it all up, I have signed up for their bi monthly program. Peace of mind never felt so good. Thank you for taking care of me and ensuring that you sent your best technician out, well at least that how it felt.

Laura Bentz

Dave did an amazing job and fixed our ant problem for good! Highly recommend the company!

Larissa Branco

David is amazing!!!

Marcia Savorelli

Our technician JOHN is amazing. Always comes out on a regular basis to spray our home. If there any issues apparent, he will go the extra mile to come to our home on his lunch hour or after hours. Customer Service! Customer Service! Customer Service! ......besides his knowledge, customer service is JOHNs' specialty.

Sean Smith

Charles was a excellent professional, very knowledgeable and capable.

Judy Tsang

Very satisfied ,good job Devon

Gilbert Greens

Great service

Iliana Camacho

Great service and tech is very courteous.

Michael Gieseking

Great company to work with!

Adriana Harwood

The technician was very knowledgable and informative. You can tell he duds great job because I saw the spray solution all along the house abs he set up bug traps in the garage. Glad I chose this company. :-)

Beverly A Wygal

Great service!! Been bug free since we started with Terminix!

A Google User

I love their guarantee program! And their Employees are great!!

Ingrid Viquillon

Max is awesome he is always willing to help with any issues that come up. I'm thankful to have Terminex they get the pest job done right!

Ray Capetillo

Service has been great. Everyone has been very informative. So far so good.

Jim Langford

Terminix is a class outfit as they have serviced me since 2007 and I am still termite free.

Abby Martel

Two appointments, both no call no shows, 5 calls to the company and no manager call back. Awful company.

gzuelan .

I would recommend Terminix for your home pest control. So far they have responded very good and they are able to come out as many times as you need if needed. Overall the service has been good and the technician does a great job.

Nathaniel Jacks

The technician covered all problem areas inside the house and sprayed the outside thoroughly. I love that Terminix allowed me to keep the same quarterly rate when I moved to my new home from a condo.

Shan Sundaram

Good

Jim Kimbrell

1 tech was terrible 1 tech was good. The whole experience was rocky and lots of issue . The worst of all was talking with manager Jody in Tempe. I emailed to hear from upper management and never did. Would not recommend if using Tempe office.

Shelly Fields

the WORST of the WORST Lied about service, lied about product, totally unorganized...cancelled service yet tech kept coming by to do service (lack of communication, right?!). Keep sending me bills for service not done. I sent lengthy description of what went on, including the BBB. Terminix is STILL sending me bills for service they did wrong/didn't complete. JEEZ. How do they still stay in business?

Eugene Remmers

David is the very BEST. It is always a joy to see him each time he comes.

Kathleen Dahl

Awful careless company; they reschedule you with no notice whatsoever. I’ll be taking our business elsewhere. There’s much better local companies around here!

Ina Burke

There was no specific problem; just routine service. Service technician was on time, extremely cordial and friendly. He is always clean and neat and we welcome him in our home. Always checks on how we have been doing--makes us feel like he is part of our family.

Linda Schumacher

We trust and rely on Terminix for all our insect and pest issues. We love our technician John Taylor - he is simply the best.

Claire Ferreira

Technicians arrived on time and walked around the inside and outside of my property and knew immediately what the problem was and sprayed inside and replaced one of the bait traps.

C Lark

We've been Terminix customers for 10 years. Awesome service every time.

Kenneth Eckman

Terrible Customer Service! I went through the website to schedule an initial visit and service. I was given a four hour window on Friday afternoon. I cleared my schedule and waited. The window came and went with no communication at all. I called the 24/7 customer service line and after some time, I was put in touch with our supposed technician. He claimed that the weather had been the primary problem and we rescheduled for Monday morning with another four hour window. I am a third shift worker and got off work in the morning and stayed up waiting for the tech to arrive. The four hour window came and went again and I was not happy. I called the customer service line again and was hung up on twice and the third time i called, they attempted to call the technician. When I was finally called, the technician stated that they didn't put me in their service schedule, but they would do me a "favor" and come an hour later. I had already missed so much sleep and needed to work again that evening. I told him that wasn't acceptable as I had already lost too much sleep. When I talked to someone at the customer service department to cancel all together, I was transferred to the Cancellation Team. Once I told recounted my situation to the agent on the phone, he convinced me to give them another chance. He acknowledged that the company screwed up and told me that my initial service visit would be complimentary for all the trouble and they would send a technician in the morning. I was at least satisfied with the guest recovery provided me. The agent also advised me he tried to contact the local management team and office, however he couldn't get anyone to answer and that their mailboxes were full. So, he stated he would forward my information and a manager from the local office would follow-up with me that day to verify my service visit. No one called. I called the customer service center before going to work and the agent verified that i was scheduled for a technician to arrive in the morning. Tuesday morning, I got home from worked and stayed up again waiting for a technician to arrive, but none showed up. I didn't even receive a phone call or anything. I waited until 11am before calling the customer service center. When I reached someone there, they told me that I wasn't scheduled a visit today, and that I could reschedule a visit next week. This caused me to livid because of obvious reasons. There seems to no communication between the call centers and the local office because the call center had no memos concerning the guest recovery items promised me. I asked for a supervisor, but none ever came on the line. I asked to be transferred to the Cancellation Team. The agent put me on hold and I was transferred. However, I was transferred to another agent from the same customer service call center. When I recounted AGAIN my situation, the female agent attempted to empathize with me, but it was very hallow. I asked her to transfer me to the Cancellation Team. She put me on hold and about five minutes later, stated she couldn't transfer me to the Cancellation Team because I wasn't a customer yet. I told her I was transferred yesterday, but instead, she told me that she would instead escalate me to the area manager. I am not holding out any hope of receiving anything from this company. This has been a nightmare of a situation and a complete waste of my time. Do yourself a favor and find a company that actually wants your money and business and stay away from these clowns.

Don Price

First of all the Terminix Tech that I have had for several years is David. He is very polite and is very knowledgeable about who to treat any problem at my residence. David always comes to the front door when he arrives and ask if there are any problems inside the home. This last visit we had there were no issues inside. This is mainly due to how David takes care of the outside to insure that nothing makes it inside the house. David always lets me know what he found outside and how he treated the area. He also leaves a complete written detailed account of what he used to take care of any problems. It is always a pleasure to have David come when we are due a quarterly visit. I would recommend Terminix for any of their services.

Steven Cruz

Very informative and friendly staff

Joe Paycheck01

I very much appreciate that RENALDO MASIGAT took the time to make sure our gates were closed and latched when he completed his service visit. We have two small dogs that can easily get out, and since our house is only 4 doors away from the highway, that little detail means a lot to us. Thank you Renaldo.

Dave Porter

Terminex has always responded quickly and appropriately to our needs for pest control. Brandon Jones has taken care of our problems completely and provided service with a professional attitude.

David Givens

Our Tech was on time and very professional.

John Serrano

Great service all around.

J.P. McCormick

Very Professional and friendly !!!

Jack McClellan

Perfect customer service and care, they do their job.

Phyllus Borba

19 yrs ago we started with Terminx. We have had great service with our service man. LJ who is the best. Goes above and beyond to clean and do what's needed. He's very friendly and helpful. Thank you Terminx for hireing LJ out of Pismo Beach.

Bruce Bogoslavsky

I have called the office time and time again explaining that the only time I can be available for service is Wednesday afternoon. This is in my profile, and many supervisors have all assured me. Yet time after time I keep getting emails that say my scheduled service is....anything except Wednesday afternoon. It amazes me that they are completely unable to follow a simple request.

Eleanor Shill

I got three estimates for termite treatment. The Terminix employee was the most thorough. He was the only one who went into the attic. I was also told I'd have help with preparation, which meant a lot. Speaking from experience after the tenting, Terminix kept their promises. The other companies didn't offer the same support. I had to laugh when the tent was my college colors. Go Gators!!

Kim D

always totally satisfied....They are very efficient

kellie mckibbon

I have had them come out and spray for spiders 2 times now and again I have spiders on my house in my house and a huge spider on my back door waste of my money

Eliza Hale

We had a great experience working with Jason to get our contract setup. He was forthcoming with information and knowledgable to answer all of our questions. He presented all of the options in a way that wasn't too "sales gimmicky" and we felt comfortable making our decisions during the process. He was quick and responsive to answer our questions after the initial visit and return visit. He worked with us to reach the contract agreement that was right for us and we are very satisfied with the outcome. After signing a contract, Terminix was available to provide service immediately and gave us flexibility with scheduling.The techs who treated out home were on time, professional, and quick. It was very straightforward and the whole process felt easy, so we as the homeowners didn't have any inconvenience. Terminix met our expectations that Jason had set, and we were very pleased to have chosen Terminix. They were the only company offering a bond on the home, which was a huge selling point and is the best business policy to make us confident in their services. We would highly recommend Terminix!

Ann Harris

Terminix keeps the ants at bay, but it took them 7 months to straighten out their billing and charge us the agreed-upon price.

Lori Carr

Excellent service all the time very professional

Joe Etter

Very thorough and professional. Treated areas in need and willing to come back at no cost if necessary.

Rebecca Peterson

Don't know their names but every Terminix associate that has been to our house is professional and thorough and will take the time to explain a pest problem down to the details of a pest colony's hierarchy and operations. The convenience of the way Terminix operates is great, i.e. once you sign up, you can sit back and let them worry about the scheduling, the email reminders about upcoming service, the automatic payments, etc. We live in a wooded area so pests are a problem -- but we don't have to worry about them anymore thanks to Terminix. One other impressive detail is that they will follow up immediately at no charge if you see a problem before the next scheduled service.

Michele Gray

Dustin our Terminix guy is great! He is very thorough and takes time to answer all of our questions!

Doreen Marshall

Awesome service, the price is right! The sales person , Carson, was great and was the service person, Russell. Kudos all around!

Edward Zabriskie

Wonderful Service Year After Year We Are Very Pleased.

Frank Vassell

Technician called before he came. Very courteous and gave feedback as to what was happening with the termite pest program and what else was done during the visit.

Brice Davis

Do not use if you want a hassle free transaction. If you call them you get routed to an automated system and if you get someone on the phone they do not know anything and keep transferring you to different people. Took 1 week to get them to respond to my request for service and another week to come out and service the property. Once they serviced the property the hassle started all over again when I was attempting to retrieve the proper paperwork needed from them on a transaction I was involved in. DO NOT USE. WOULD NEVER NEVER NEVER RECOMMEND THEM. Hopefully, this review will be read by the supervisors and something will be done to improve their service.

Olga K

Professional, knowledgeable, polite and reliable. Followed schedules, arrived always on time. Clean procedure!!

kittys_tube

My technician was great very informative, kind, and genuine. The customer service reps were very extraordinary!

Kafala Abara

BAD SERVICE ! FIRST CHARGE DO NOT FIX THE PROBLEM!! not recommend at all

Karleyasmine Bright

The exterminators are very knowledgeable and very informative.

Tara Roth

Honesty, I think it is people like my consultant, Chris, that make a company great. He is diligent, professional and still friendly.

James McDermott

We are very pleased with the Terminix service we receive. The technicians are knowledgeable and thorough and friendly. The results are evident and appreciated. We highly recommend this service.

Denise Miranda-Costa

6 months ago I found Termite damage in a hallway. I immediately called Terminex. Kevin McManus came to my house, took pictures of the dsmage, sprayed some powder in the wall, and told me someone would contact me about doing the covered repairs. That was last August! No one ever contacts me, despite me making multiple follow up calls. I am a Disabled woman, and I really need the help. It is unconscionable that Terminex collects my auto pay payments every month and refuses to help. I am going to report them to the Better Business Bureau.

JAMES D

Omar always delivers a friendly personality and he is detail oriented. Our house adheres to the "Remove Your Shoes" protocol. Omar always brings his shoe booties. He is so considerate!

Joanne Wandlass

Neat and fast service!

elaine smith

Friendly, timely, and thorough. The inspector was able to answer questions regarding other bugs...

Gustavo Lopez

Great service, follow-up was good and the products work to prevent any pest.

HILDA AYALA

Mr. Walt, text me to confirm the date and time he was scheduled to be at my house. Once you responded to his text, he text you back to acknowledge receipt of your text. He arrived on schedule of the time frame given. Addressed any issues and concerns you might have. He show me an red ant hill found on the front of the house. Said he put exterminating fluid to not only get rid of the ants but also the nest they made. Before leaving thank me for choosing the company. Also said would return if any pests found within 14 days of his initial visit.

ryan charnock

My first visit from Terminix was great. The person who came to my home was very polite, on time and professional. After that it has been all down hill, I have had appointments where no one has shown up, I have been scheduled new appointments for the no shows and then not had anyone show up for the new appointments. The last person who came to spray for bugs at my house made an ugly comment to how my house looked and the person before that just sat in his truck for an hour and never even went inside to do any work. When calling and asking for supervisors or managers to speak with I am thrown through obstacles and tied up on the phone for hours. When asking for a refund and cancellation i am then beat around the bush again being asked if they can get back to me several days later to see if they can fix their issues. I am completely disgusted by their services and will be looking for a new pest control company to do business with.

Anne Farr

Our service person, Ricky Chatman, was very professional, prompt, thorough, and courteous. I would especially recommend him to anyone needing an annual termite inspection.

kiko uru

They are not professionals. What they do know is to charge but not do the work. Terminex Orlando bad service

Laura Bentz

Dave did an amazing job and fixed our ant problem for good! Highly recommend the company!

Larissa Branco

David is amazing!!!

Marcia Savorelli

Our technician JOHN is amazing. Always comes out on a regular basis to spray our home. If there any issues apparent, he will go the extra mile to come to our home on his lunch hour or after hours. Customer Service! Customer Service! Customer Service! ......besides his knowledge, customer service is JOHNs' specialty.

Teresa Baldrés Martínez

They responded very fast to my request and the customer service could not be better. I definitely recommend them!

Matthew Bossle

THE SERVICE TECHS HAVE ALWAYS BEEN VERY FRIENDLY AND PERSONABLE, INCLUDING COMMUNICATING ANY SERVICES THEY HAVE PERFORMED AND ANY CONCERNS THEY MAY HAVE.

CJ Martin

Ken was very thorough In spraying all areas in and around our house. He even removed the spiderwebs from around the house before he started spraying . I would gladly recommend him and the Terminix service to our friends and neighbors .

Iliana Camacho

Great service and tech is very courteous.

Michael Gieseking

Great company to work with!

D. St. John

No complaints about the technicians. The company charges way too much.

Troy Rosevear

Quick and excellent service, follow up appointment are easy and most of the time not needed. My opinion of the Terminex experience has totally changed for the better since Vincent Chesser has become our technician, he is friendly, thourogh and you can tell he cares about they service he is providing. I almost stopped my service with you guys because of the previous technician. Vincent is great.

Ingrid Viquillon

Max is awesome he is always willing to help with any issues that come up. I'm thankful to have Terminex they get the pest job done right!

Ray Capetillo

Service has been great. Everyone has been very informative. So far so good.

gzuelan

I would recommend Terminix for your home pest control. So far they have responded very good and they are able to come out as many times as you need if needed. Overall the service has been good and the technician does a great job.

Nathaniel Jacks

The technician covered all problem areas inside the house and sprayed the outside thoroughly. I love that Terminix allowed me to keep the same quarterly rate when I moved to my new home from a condo.

Eugene Remmers

David is the very BEST. It is always a joy to see him each time he comes.

Misty Dyer

Service man was at my house this past Friday. Came home from work last night and my laundry room is infested with ants. Called the 800 number and was told someone would call me first thing this morning and yet that didn't happen. I called back three times after my husband told me the kitchen was infested. I had to be rude and demand the manager to call. I finally received a call about 330 from the tech. He tried to tell me the ants were looking for water. He was to call me back to confirm appointment to come out to my house at 6pm due to it having to be "approved." No phone call. Why do I pay for service if it a Hassel? I did mention we had to throw food away along with dog treats. Will terminx reimburse me? Probably not! FRUSTRATED

Change Matters

Services did not work out for us

Ina Burke

There was no specific problem; just routine service. Service technician was on time, extremely cordial and friendly. He is always clean and neat and we welcome him in our home. Always checks on how we have been doing--makes us feel like he is part of our family.

Linda Schumacher

We trust and rely on Terminix for all our insect and pest issues. We love our technician John Taylor - he is simply the best.

kenny mcbride

Comment has been posted earlier

Marni Leyva

Thank you to terminix into the kind gentleman named Bradley who came to my home. He was thorough and efficient and very careful in my house. He was also very kind to my dogs and to my elderly mother. I truly appreciate this gentleman and the company terminix. Will definitely continue doing business with them in the future! This administration

Carlena Williams

Chris was very informative and professional. He provide excellent service

Joseph Svoboda

I was notified several days in advance of my service date and the service representative was on time. He was very friendly and answered all my questions. Extremely professional.