You will see all the information of real people like you who purchase the services and products of Main Event Plano (Park) in Texas.
At the present this firm has a score of 4.1 stars over 5 and this score has been based on 2272 reviews.
As you can see its rating is quite good, and it is founded on a high number of opinions, so we can say that the rating is quite accurate. If people have bothered to evaluate when they've done well, it works.
As you know, we don't usually stop to write opinions when these are correct and we usually do it only if we have had a problem or issue...
This Park is included in the category of Amusement center.
My wife and I just brought our 6 year old niece here for a fun night of gaming. However, our night got off to a bumpy start as we had an issue with our gaming card. Jerrece stepped right up and got us gaming in no time. Not only that, he followed up about 20 minutes later to make sure we weren’t still having any issues. Huge shout out to Jerrece for truly amazing customer service!
Great place for a workout and fun at the same time and QUALUTY time with family and friends!!
Huge place. Great for family fun. Clean, nice workers. There's so much to do! Bowling, laser tag, video games, billiards, and more.
I would say it's a great place but they did not accept people carrying license firearms in the building therefore I give it one star.
It is very fun and the employees are so kind
Food awesome, customer service A1, the arcade and laser tag which was my kids and I favorite attraction. We were first timers and we will return.
The Main Event in Plano was amazing, there lazer tag is intense along with there bowling. There food is amazing as well I bought the Wild West burger everything cooked to perfection. The only compliant is they annocments. They announced people's birthdays alot.
Service was terrible. First time there. First were told table area up close to game area was reserved, but could sit at area sells pizza. Worse, were taken to bar, with our children in tow, to place our food order. Waited for thirty minutes then decided to go sit in so called reserved area. A couple there with their little girl told us they were told same thing. A lady cleaning tables cleared a table for us and got us someone to help us with an order. We spoke to a manager to explain what happened and she got us a waiter. He got us our food and game cards. We took children to play games and when we returned our husbands were upset because the waiter disappeared without returning with requested items. Spoke to manager again, got many apologies and comped meal. Just don't understand why the lack of professionalism even occurred. More importantly, lack of customer service where in such a place it should be number one. We do not recommend visiting. Be aware.
Had a great time a lil crowded because it was weekend of course but all in all it was fun food was good people were very friendly there
Fun and easy to navigate. Not the most helpful staff but what do expect from alot of kids. The lasertag was awesome and we taught the kids billiards. Overall a good visit.
WONDERFUL staff. Tim was more than helpful to assist in planning an surprise birthday party last second. Staff was running around busy as could be, but each was more than happy to be helpful when possible. 5/5, 10/10.
So much fun, not overly priced, clean, kid friendly! Had a WONDERFUL time!!!!!!
We always have a good time here! Fast food service, fun games. Perfect for kids.
Nice place to just hang out especially with children. Pool tables, shuffleboard and many video games. I was stuck on the Ghost Squad & Aliens shoot'em up game. Tasty food selection as well.
A lot of fun.
I think the prices could be better. And the menu should be updated. The Lemon Pepper Boneless Wings Were Salty Asf. The lady server we had we barely seen her on top of that we was there 30 mins before someone came to take our drink orders.
So much variety of stuff to do, great time!
A little bit pricey on the weekends, accompanied with a little bit of a long wait for bowling and billiards, especially on Friday and Saturday nights. They have good food, and the arcade is fun. There are always events happening and there is always something to do there.
Bowling, laser tag, arcade games, v.r., food, pool. We enjoy going here when time permits. My two daughters, wife and myself all have a fantastic time and always hate to have to leave.
Pretty nice place, a little overpriced but they have nice amenities and the atmosphere is always pleasant. The servers are friendly and nice but sometimes hard to track down.
Good time with family adults ang kids had a great day. We bought the all day pass and spent over 6 hours there swit hinges around to different things to do.
Great fun. Very loud
I was given two FunCards as a gift, with a total of $80.00. On the back of the card it states that one is to treat the card like cash and the card can be used for all activities, food and drink. I took my cards to the Plano location and ate dinner. I presented the cards to pay for the food and was promptly told I could not use them for food. I had to pay for the food with my debt card. I then went to the manager and explained that the card states that I can use it for food etc, yet to spite this HE also claimed that the card was good for use in the arcade only. I find this to be an unacceptable scam as I know the person who paid for and them gave me cards was told that the cards where good for use within the facility for ANY activity, food, drink etc. No one in my family plays arcade games and I know the intension was to give us access to anything including FOOD! Main Event has lost permanently a customer over $40! Unacceptable!
A great place to hangout with a group of friends for a few hours. I highly suggest the day pass esp if you want to do a few different activities. The staff was friendly, bowling alley scoring is very interactive and entertaining, a great experience overall.
During weekdays this is very good spot to hangout at.
Main event is great for large groups but is very overpriced. One game of laser tag is $7! And the food is also expensive. Although the laser tag is very fun due the fact that it has 2 floors and the sensors are great. The bowling alley is like any other. But something I wish would be better is there prices. For food, the arcade, and all other activities that cone with going to main event.
Planned our son's birthday party at this facility and it turned out to be his best day :) The party was planned out and our party coordinator was with the boys the entire time making sure nothing was missed out. We didn't feel a bit worried; everything was so perfectly arranged.
Crowded and too long of wait to get any value with the pass. Not worth it. Much better bangs for the buck.
We had a very nice outcome for my brother it was a lot of us I would say about 50 of us and we had an awesome time we kick butt in Bowling as well as laser tag we had some issues with the food but after a while they got it together I can understand because the party was big I would recommend main event to anyone who has a big family and like outings
Really nice place. I had lot of fun. Service was great.
Main event is always going to be main event I just wish that they would make it adult friendly as well as kid friendly being that adults have to bring the kids in
Went in the morning to do karaoke, they had some technical difficulties,but the employees were very helpful. They made sure we had an enjoyable time and even waved our bill for the karaoke. Great service
Got our orders out in a fast time, WAY better than the last time we visited. Good work on the improvement and promptness!
This is a very clean and friendly environment I got my needs met all while being about to hang out with friends. The didn’t fail to satisfy. Will be returning
If you like Bowling or Playing Games, you will like Main Event. My husband and I enjoy subbing for our friend's bowling league. The food is really good - we like the pizza. We always have great service as well. The servers are always friendly and they make sure you don't go hungry or thirsty.
Great place to have fun and eat too
Little pricy but always fun. They have good, drinks, and good music...lots of big screens as well. Get ready to have some fun. One hour can be about 50.00. Hope this helps!
Nice family fun, good and helping staff. One thing they need to implement is to have the guests follow the rules for not smoking right outside or close to the building. There are signs but people are ignoring them.
A little bit over prised drinks, but great atmosphere for the kids and young adults
Had so much fun. Only down side was 75% of they arcade games don't work and steal your money and get no tickets. When I complained about it the guy told me there was nothing he could do. That part sucked.
The bowling alley here is really nice and I like going here with my friends because it is open late.
Had a blast with the kids at this place: we purchased a All you can Play arcades. The place is very clean with a good variety of games and all the games are in very good condition and we'll maintained, compared to other locations.
Fun place w all day pricing for bowling, pool and laser tag
A lot of games and good food and cheap pricing
My first time coming and it was really really nice. See photos. It was clean and the people were friendly and helpful. The location is good and the prices are economical. Also my shoes didn't stink
Great place to have fun. But the food or the people making the food need some work .
Good place to spend a few hours out of the heat. They offer specials to bowl, play pool, laser tag for a good price.
Great atmosphere, lots of great choices of food and drinks. That big ole ice cream thing looks marvelous! And everything is so clean and well kept. I always enjoy myself here!
I haven't been to this main event in a very long time. It's much brighter and more open than I remember. Came to hangout with the family. 9 adults and 3 kids and everyone had a blast. We did bowling, some billiards, arcade and then laser tag. We had some food while bowling and it was pretty good. Chicken wings, pizza, calamari, fried cheese, and naan bread plus dip. Everyone had a great time so we will definitely be back for more.
I only gave main event 4 star for their prices. If you want cheaper prices, go to pin stack. Other than that, Main Event has a lot of fun games, nice bowling alley, and great food
Nice facility, good service. My only objection is are the trashy music videos being played on the screens in party rooms for children.
Great service. Great place to have fun
Went there to pick up race packet for a fun run. Was provided free finger food. :-)
I came to spend some time with my adult kids while in town. I was very happy that there was a package with bowling, billiards, and Laser Tag for us all to enjoy. The staff was very responsive and made our visit enjoyable.
Had a great time with my grandbaby Rylee
Bowling and games, very fun place
Celebrating babygirls graduation with my sisters
Had a good time coming during mid day with my wife, as absolutely no one was there. Good food and attractions there.
Great deal when they offer the all you can play activities or games deals. Clean place, rarely ever too busy. Lanes are nice, games selection is great, fun laser tag arena
Fun place to go. I only would have liked a wider variety of games. But definitely a fun place to go
Lots of Fun. Kids got the $20 pass for unlimited laser tag. I was there for hours. Unfortunately, their WiFi doesn't work. They weren't all that busy and for the entire time I was there, I couldn't load a page. It would be nice to order food and be able to work there while the kids play.
Good place to relax, play pool and enjoy food and drinks with family.
The kids had a blast, the waiter we had was really good wished I would have caught his name
We went there on May 10th for my spouses Birthday and Bowled and Played video games. It was fun! The only thing we did not like was the customer service from your employee's, when we ask you questions please DON'T be rude and come across as if my questions I ask you are rude... It was our first time there we just wanted it to be a great experience. Next time we come will be better, I hope......
Kiddos had a blast.
Much more affordable than we thought. Had no idea they offered all you can bowl for >$7 per person! Nice surprise!
Just a fun place all around.
Was racially profiled. The waiter followed us around as if we were going to walk out and EVEN SAID TO US " I want to be sure yall dont try and skip out without paying". I had a group of 20 people we had a room reserved and up until the encounter with the waiter had already spent $492 bucks buying wrist bands, bowling shoes and room rental and food. I am an executive ,was there with my family and friends celebrating my birthday and to be treated in such a matter was disrespectful to say the least. If it had not been for all of the people who travelled in to spend time with me,I would have left and taken the additional $1100 I ended up spending over the course of the night some place else. I will NEVER go to this establishment again and if you are of an ethnic persuasion beware.
It's Fun, lot of entertainment but love it
It was fun and all but they have the pool tables and shuffle board tables so close its not comfortable or easy to play. I was really disappointed in how awkward and in the way they made it.
Great and fun place...mid week fun.
I would like to thank the young woman at the prize section near the arcade center her name was sharde I believe. She was very nice to my kids and she was happy to greet us the second we entered to use our points to buy sweets!! You all need more employees like her :)
This Main Event had a nice selection of games in the arcade, bowling and karaoke. The service was also good. However their prices are higher than other game places, and there are better fun places to go with more activities with better prices.
Main Event did an awesome job with Overwatch party from coordinating entry to planning layout. There was a long line but no delays or crowding, and there were plenty of areas to watch the games. Food was excellent and service was fast considering being understaffed for such a big event; we had to hunt down our server a couple of times however; one staff member (which was transferred from another Main Event to work this night) explained that they didn’t expect that big of a turn out. Everyone had a great time and all staff was friendly and helpful. No complaints!!
The staff are very helpful and want to ensure that you have a good time. They offer different packages that allow you to bowl ,and play games etc. We had a great time and the food there is delicious . We had the pizza,sampler platter and the lemonade. This is a good place to take your teens or if you have children that are 9 and above to play the video games or bowl.We are planning to go again soon.
Good place but very limted. I paid for my kids to go to the sports stuff but pretty much had to use my game card to keep them busy because for them to play laser tag we had to wait like 4 hours for a 15 mins of laser play.
Great service up until when we needed to get our bowling time extended at the front desk. No one was around to be found we knocked on a door that was next to the desk and they said someone should be upfront.
We reserved two bowling lanes and one of them, #5 kept malfunctioning. No refund or apology offered. Our waiter was very nice, but not all of our orders were brought on time and we had to reorder a couple of drinks because they were forgotten. There were plenty of games that kept our children busy and entertained at rather high prices.
I'm from Louisiana and we don't have anything like this. It was GREAT!!!
Skee ball rocks! And the atmosphere is great for people of all ages.!!❤
We came with our work family and had a blast! So much fun!!
The bar "manager" was rude. We waited about 10 mins to place an order, and As we we're ordering she "the manager" stops the bartender and starts barking orders at him, which prompted him to stop taking our orders and rush over to the other customers that just sat down. So I mentioned that we had been waiting to order and that was rude to stop him while he was assisting us. She says very snidely with an attitude I didn't know he'd just stop doing that and start what I said. When she clearly told him to do it now. She then extremely nasty and rudely says I'll do it what's your order. I just left. I'll passed I'll never go here again. If I'm paying my money I won't allow anyone to disregard my need. She never apologize or anything
Family loves this place Buy the all day wrist bands and do laser tag tiles you die! Love it
Awesome place for everyone. Kids had so much fun. I didnt really like the some of the food but they have options. Will recommend.
Our dining experience was really bad. I waited over an hour for a draft beer. Mind you, this was not a reflection of our server. He was excellent. Unfortunately, his team left him down.
What an awesome place great gaes for adults beer liquor...and great staff
We went for drinks as a family and to play some pool, the drinks were great I had the Lynchburg lemonade and my wife had a samuel Adam's seasonal, the drinks were great, the pool tables were alright and you can't expect amazing pool tables at a place with a waiting list to use the table, our wait was relatively short and we got our table pretty quick, there wasn't any hand chalk so it was a little different to play without it for once but it was alright, the only issue I'd say we had is on a hot summer day 94°, with how many people were in the main event it seemed to actually be cooler outside the building than inside but it was still pretty fun. We'll need to go back for the bowling some other day, but the pool tables were great.
i haven't went to this place yet but just as looking at the reviews i see that this place is very wonderful for a birthday party i think it should at least deserve a 5 and how the owner is very polite with the fine or so so and bad reviews
Good food, great drinks and an excellent atmosphere for having a good time.
I highly recommend the bartender Charlie
Half the things advertised were not at this location. Then it was one thing after another that was not included in the monday night special
Staff was great!!! Our server with even having to pull a double shift was never rude and saw to everything we needed to make my son's birthday party awesome!
The manager (I believe his name was Tim) made our experience awesome. We’re a larage family and we each found something we enjoyed doing despite the wide age range (and despite how crowded it was). Thank you Tim for the great experience. We’ll be back when we come back to Dallas! Wish we had a Main Event here in Little Rock.
It was a little disappointing that the Plano location does not have the Gravity ropes course or the mini golf like the one in Frisco. For a play all day pass I would recommend going to the Frisco location so that your are getting more value for your money.
Is good, an place for funy.
Great people. Went for a kids party there were 2 kids with the same name so it wasn't clear where we should go. Dawn and others got it sorted out in a calm / fun / efficient way. Kiddos had a blast.
I had a wrist band saing i could do lazer tag till 8 i waited at the desk for 30 mins guy finally comes out at 8:05 saying i can't play
Fun place! We were looking for something to do for a few hours before dinner and just stumbled in. So glad we did. We hadn't bowled in 10+years, but it was a good clean place and we had a great time time. Staff was attentive and the place was comfortable.
We visit this place many times. It has the good vibe, the party atmosphere, created by running kids and laughing families. The service is always good and friendly. Because of the chaotic nature of this business, the waiters are sometimes slow to show up, but the electronic kiosks on every table help making an order at your convenient time. For my son's birthday party, we used the walk in special, but they also have packages. Kids were super happy and stayed 3 hours instead of one. Bottom line, this is a good, honest business, Texas large and spacious, clean and safe.
Super fun atmosphere. Was a bit pricey for bowling. But they had a great selection of bowling balls and the video effects were super fun.
Fun time but staff could have been more professional.
Had a great family day/Father's Day/Birthday Celebration...only complaint would be the Laser Tag not having sufficient working vests. Some of the vests were broken and didn't work. But we still had a great time and will be back to try it again.
Had a great time. Plan your trip every section has a wait so you need to add your name to the list ahead of time. Highly suggest if you're bowling to look at the menu ahead of time so your food can come out while you're still on the lane. Best dessert ever
They places to have some fun
It is clean and has a lot of fun things to offer that are family friendly. On Monday nights they have a good deal (currently you can get unlimited arcade games or unlimited activities for about $11 a person) and we had a blast as a family.
Nice environment, I mostly go on Mondays. Unlimited fun. Great place for both kids and adults
I was there with Coworkers.. Food was awesome. Games and Drinks awesome as well. I could stay there all day .. Enjoyed it so much. I felt like a kid, all over again.
So fun. They have GF pizza and my son with Celiac's was thrilled bc he never gets to eat the food at birthday parties. The host got him his own GF pizza and it was his favorite GF pizza he has ever tried so he was really happy.
Customer Service was Excellent Only problem was (Servers) DID NOT tend to us we literally spent over 30mins trying to get ourselves food and beverages while we could of been bowling. We always come at this location with our Family to have Fun but we always have the same problem everytime with Servers. I would have given 5 stars but servers did not do a good job or were either short staffed. They need to check on customers to see if they need anything to order we would have gotten more food and beverages but did not want to spend more time away from bowling. We love coming to this location and still come everytime just wish Main Event can do something about the Servers!
Place to have fun.
Loved it going back for my birthday
Great company event, additional staff needed at the bar.
Very very fun location. Not too busy most of the time so not much of a wait for things, little on the pricey side of things but the service and facility aver very nice so you get what you pay for.
This place is amazing, I went on a Monday around 8 on and only had to pay 8$ for unlimited plays of bowling ( about 6$ extra for shoes plus they provide new socks for free if needed)/billiards/and laser tag. In addition to that they have arcade games that I've never seen before, like the world's largest Pacman and Space Invaders Frenzy. To add to everything else I've stated they also have a full bar! I'd also like to note that the staff their was extremely friendly and helpful especially Jordyn the manager. Overall I'd say this place is worth visiting if you're looking for a good night with family or friends.
Love the games and the food os delicious
Lemon pepper wings taste delicious! #MackIs
Great place to entertain the kid in you...
Horrible experience, second time going with a group of friends and struggling to get any help. Service is always slow, 30mins to get waters, another 30mins for food, and even then they came out with the dessert first. Order that we placed via the kiosk was completely overlooked. Apparently two dishes were unavailable due to no more product but no one bothered to say anything for the hour we had been waiting. The only reason we found out was because we had to flag the wait staff to talk to them as only two were there for all bowling lanes. What is management thinking? Then they finally bring you your order and it’s over cooked. Even waiting for a drink at the bar takes longer than usual & you get overlooked before actually getting asked if you need something. A gentleman left because not only had he been waiting for about 15minutes, but the staff helped another man who had JUST been walked up. How do you not take the order of the gentleman who has been patiently waiting and even tried to get your attention. Personally waited another 8 minutes after that because we too had been overlooked by the staff. Management is horrible.
Bathrooms were disgusting in evening around 6pm on a Friday. Yuck! Employees were attentive and nice... at times overwhelmed looking. Games were fun and bowling lanes nice. Although not as upbeat and cool as it use to be. Miss the blacklight bowl they use to do.
Huge inside Play pool Bowling Bar Lazer tag Lots more great for family
Nice, clean, and fun place to go. I love going to 7$ night.
Not bad, good place to hang out, fun bowling ect...
Our first visit to Main Event was a great one. We purchased the$19.95 arcade all day pass. So many arcade games to play. Lots of fun. They have different play passes to choose from. Bowling, Mini golf, Arcade Laser tag etc. Also food and fun passes available. They offer a pool hall with a bar and appetizers. Celebrate your next party there. So much to offer and for all ages. Plan to make your next fun day at Main Event. You won't be disappointed.
Always a fun spot to hang out!
The staff was very helpful and polite
Awesome staff! It was my son's 24th birthday party. There was more than 10 of us. Manager Keith made sure we were taken care of. Our server Hunter went above and beyond. The pizza was great the party was great we all had a great time! I would highly recommend this place!
Service takes a while. Pretty sure several people walk out on their check. Bowling and pool is great. Arcade is ok. The laser tag maze is big but smells funny.
Kids attended a week program, where they go from 9 to 4 to learn coding, and play video games. Was okay!
I've only ever had good experiences here. Bowling, arcade, laser tag, pool, the bar; all are great places to have fun, especially if your an adult, hahah! The prices are reasonable for the average middle-class American. Finding a small group of friends to split the bill equal shares is certainly a way to maximize entertainment on a budget.
Come on Monday for their all you play for 10.95. The kids had fun with bowling and laser tag
This place is a great and inexpensive one stop shop for family fun. The employees are all SUPER friendly! I will definitely go back when in town.
Kids had a great time. We went for Laser Tag which was awesome. However, we had one vest go down during game play so had to donate mine to my son. One of the air hockey tables let me play back to back about 7 times before I got bored and left but I just had to nudge it to reactive the air. Shared the secret with the party behind me and they were stoked!
Great atmosphere! There is a little something for everyone to do here. I’ve only gone on Saturdays and they are very busy which means the wait for laser tag and bowling are quite long but just plan to be there for several hours and you’ll be fine. I’m not sure why but the laser tag room is always so HOT, it feels like 120 degrees but it is still a lot of great sweaty fun. Each time we’ve gone we’ve had a pizza which is truly just OKAY, don’t get excited. I went with a group of adults in the evening and even though there are kids there, it’s not overrun like a Chuck E Cheese. It is an environment for everyone and I do recommend you try them.
Had a good time, not crowded nice selection of games but not a whole lot. Prices better than Dave and Busters.
The staff at the bar was horrible. Customers service sucks!
We had a BLAST!! GREAT PLACE FOR A BUNCH OF ADULTS TO UNWIND.
Fun, a little dirty but very fun
This place was amazing the staffs were good we all enjoyed the lazer tag and the bowling I would give this a ten if I could
Great location , easily accessible thanks to 75 expressway. Service was just okay to be honest. I waited 40+ minutes for a burger
Love Bowling here. Best place to enjoy with family but beware of the services.. servers and the managers are mean and they talk as if they own the place. Most racist Manager i have ever met
Nice clean bowling place
3 stars was unfair. I give 4. Pool tables need new pool cues. Tips are old and worn out, half are not straight and are wobbly when rolling them on the tables to test. Place can feel a bit dirty sometimes...
So much fun and amazing service
Clean, friendly staff, mostly young people excited to be there. Bar is a little pricey, entertainment not so much considering quality of what's available, but still not cheap. Closest thing to a complaint is bar prices are high, but considering their staple is parents letting kids run amok, understandable. Friday and Saturday nights the pool tables are largely occupied from people from the mobile home park across the highway, so if pointy ended cowboy boots and long stares are of interest to you then you'll love it.
Great experience the place is very well maintained. More to do than bowl, plus they have a good menu. They do need more employees at the front bowl desk, the line was very long on our visit.
Perfect night with friends and family here!
Servers can definitely try harder and pay attention to client's requests. Overall, great experience , but there can ALWAYS be improvement!
Good bowling. Weak service.
This is a great place to go for anyone! There's tons to do! You have bowling, arcade games, pool tables, bowling, food and party events! People of all age groups can enjoy time spent here. The staff are helpful, friendly and not hard to locate. The bathrooms are clean and the phacility is clean. I recommend this place to family, friends and people looking for a good time.
All family can enjoy!
A great family place. It was a great experience and even better value. I would recommend it to anyone else looking for place to play all the games your family would want
Having the Cisco Systems Family Party there was amazing! Thank you
I'm just too old for a place like this. But I did appreciate the full bar and really nice staff. I did have a lot of fun playing air hockey with my wife. And a great beer selection on tap.
Great place for an arcade games night out. The laser tag game was great and bowling. The service was great and staff was generally helpful. This is a nice place to have a nice night out with friends and even kids I believe it caters for all.
Some games didn't work and it was really loud, but we had a nice time.
Small place, but great to hang out. Fun all around but never too crowded to be less enjoyable
I'm a Dallasite so seeing the absolute diversity and joy all around me from different people makes me very happy, this place has just what I desire <3 I'll definitely be coming back.