Reviews of Ray's Splash Planet (Park)

Crystal Graham

Great fun for the family. My child loves it here. The varying water depths is great for young or nervous swimmers. We've been here on our own, for field trips and for birthday parties. Every time the staff was helpful and professional. The facility is always clean. I also use the gym. It is one of Charlotte's hidden gems. Recommended

Kalyan R

Great fun for the family. My child loves it here. The varying water depths is great for young or nervous swimmers. We've been here on our own, for field trips and for birthday parties. Every time the staff was helpful and professional. The facility is always clean. I also use the gym. It is one of Charlotte's hidden gems. Recommended

Sybreena B

Only good thing is the low price. With that you get what you pay for. While there, I dealt with a rude lady who was working the desk on Saturday 8/17/19 doing the payments. Having never visited I asked what the age range was for children vs adults, as I had my younger sister with me. The woman then became rude saying, “you told me two adults” when I had only asked for clarification before the payment was even processed so I’m not sure where the anger came from. The age range is not listed for children, so I suspect they are able to easily overcharge people this way. All of this could have been made easier with good customer service and understanding, but instead I was given a rude attitude which soured my experience from the start. The idea of the place is cute, but it seems to get overcrowded very easily due to the good price. It was packed in all of the pools, the water was a bit warm, and it made me feel a bit grossed out all things considered. I guess if you choose to patronize this place I’d recommend going in early to beat the crowds and I truly hope something will be done about the demeanor of the woman that I dealt with so that others can enjoy themselves without enduring that.

T. Marlene

It's ok, kids enjoy it. Definitely can tell it's an older facility. Don't care for the party planning service, communication was poor.

Ashley Peebles

Very poor about calling you back to book a party

D Ramos

Trying to do a reservation here for a Birthday is the worst no one answers the phone or responds to emails!

Jessica Martinson

We has a great time! I definitely enjoy going there in the winter than the summer. It was less busy. It had been a while since we last went there but they have definitely cut back on the strong smell of chlorine. We will definitely go back again.

Helen Duran

Very good, but very strong clorox small.

Shabu Taylor

Good Experience for the kids although the big water slide only stayed open for 5 minutes.

Shameka Durham

Fun relaxing place for the entire family

Ryan Blalock

Great place for kids 2 to 5 years old. Well staffed and maintained.

dawn frzdawn

Kiddies love this place.

Brian

The place is fantastic but after a while In the water your eyes start to get really itchy and a burning sensation. They should use less chemicals in the water but staff is fantastic

Marbed

Great place to take your kids my son had a lot of fun. They also have life saver jackets so your kids can wear one in case they dont know how to swim

Drew Dawkins

Great place to play some pickup ball. Great staff. There was this employee named Jordan that was very respectable, professional, and courteous to our party that left a lasting impression. Loved that kid. We will be going back.

Patrick Ginty

Best water (affordable) water park around. Kids aged 9 to 4 years loved it. Awesome slide, lazy river, splash pad, etc.

Cringe_cakes Cat

It was a great experience everyone was very friendly

Nathan Roberts

Good clean pool. Can get busy. Hard to hear lifeguard announcements at times.

Crystal Graham

Great fun for the family. My child loves it here. The varying water depths is great for young or nervous swimmers. We've been here on our own, for field trips and for birthday parties. Every time the staff was helpful and professional. The facility is always clean. I also use the gym. It is one of Charlotte's hidden gems. Recommended

Claudia Mena

I loved it, sure, clean, cute. But ... A lot of chlorine smell, too strong.

nicole davis

Closed @5 but had to get out of pool at 4 due to someone having an accident. Not being refunded after only being there a hour was frustrating!!!

Leslie Stafford

Such a great place to visit! Something for every kid and a huge toddler friendly area.

Nicole Fischer

My 16 month old had an awesome time! There was a slide he could go down and the shallows we're just right for him. We'll definitely be back for tot time !

Tim Mazyck

The kids love it.

Alicia Mowder

Such a great place to visit! Something for every kid and a huge toddler friendly area. It gets busy fast so would recommend getting there early. We will definitely be back, well worth the drive and cost.

Dwanda Johnson

So much fun!!

Kalyan R

Great fun for the family. My child loves it here. The varying water depths is great for young or nervous swimmers. We've been here on our own, for field trips and for birthday parties. Every time the staff was helpful and professional. The facility is always clean. I also use the gym. It is one of Charlotte's hidden gems. Recommended

ajmal choudhry

Good place for the kids and they have a decent gym upstairs

Shaunna Holt

Reasonably priced way to keep your kids entertained for a day. This place is super busy, the line was almost out of the door and there wasn't any available parking so I had to,park next door at the school. The chlorine from the pool was so strong my eyes burned for 2 hours after we left and I didn't even get in the water.

B Sayles

Great for a little day trip during the winter! My 4year old enjoyed & we will be back!

Jonathan Moose

Ghetto as can be. Disorganized. Needs a sun roof

Arun Vaddepalli

Kid's haven especially during winter... reasonable ticket price, lots of fun!

Megan Goodwin-Mclane

40 dollars for 2 adults and 2 year old to swim. That’s insane for a few hrs

Antwain Peay

1st time going. It was awesome.

Devin James

It's ghetto, people need to learn to watch their kids. My son got kicked in the face. Too many people. There needs to be a cut off

Thi Nguyen

Cool place to take the kids for an indoor swimming session.

Geek talk

The kids had fun. I didn't swim and it was so hot in there. Too hot. Also the chlorine is so strong it burns your eyes even if you aren't swimming. Also there is limited seating due to everyone filling them with their belongings leaving people who aren't swimming without a seat.

ManOf God

Kids has tons of fun. No one said to bring a lock for a locker. Would have helped.

Kina Dotson

Great fun, lifeguards were awesome and very attentive.

Esly Zamora

It's a great place to take your kids the only thing that stops me from giving a 5star is the awful lifeguards they have. Being our first time going we didn't know you could not go down slide with your child . well my 10year old went down kiddy slide with her 2year old brother (since he was scared to do it alone) and got screamed at by lifegaurd to get down and let him do it alone. Like come on guys!! What the heck alot ot parents tried going down slide with there littke one or even older sibling and would all get yelled out from the lifeguards. They wouldn't even be nice about it and turn around make ugly faces at you and turn to the other lifeguards and do a all kinds faces and rolling eyes like that is just rude. Other than that it's a good place but honestly if you are going to run a business that will involve children especially small ones and in the water i think parents or older sibilings should be allowed to go down slide with there child and make them feel comfortable in the atmosphere and also make it fun for them and also have workers who actually enjoy kids and and not some eye rolling, face making, screaming teenagers who act like they hate kids and everyone around them and hate there job.

Somos Nosotros

Really nice place it’s super clean it’s just really full on the weekend it’s hot inside which is great because it’s cold out right now but as soon as you get in the water it’s just amazing we will be back

Jennifer

Kids had fun!

StrawberryMan620

We had a great time. They have a big slide, a small slide, and a lazy tubing thing. It's really great for the cost. The kids loved it. This is a great way to give your children an indoor water park experience if you don't have much money to spend.

Mr. Isaac Collier

Great experience for the family and I. Warm and inviting staff in addition to friendly lifeguards and you have an all around awesome experience. My only drawback is unattended disrespectful children whose parents spent more time on the phone then they did watching their children. Not the norm but irritating enough to mention.

Domonique Turner

Customer service was great, clean and family friendly everyone respected each others space. My boys and I enjoyed it very much

Jasmine Boothby

Fun place, but some of the life guards are total jerks. I was holding my toddler who very clearly would not fit in a float by himself and we didn’t know that you needed one for the lazy river. The life guard jumped in before informing us. I asked if I could hold my son and he said no and that he had to be able to sit in one by himself, so we said never mind. My husband looked over at him after we’d walked away and he was shaking his head at the other life guards and shaking out his trunks. Like you’re a life guard, you’re gonna get wet, deal with it. Then another life guard was totally rude to my husband because he didn’t realize he was supposed to put the life jacket in a bin and not back on the rack. I got whistled at for putting my son on my shoulders. I’m not about to play chicken or something with my toddler. Fun place but unfortunately will not be back because of the life guards.

Joseph Lanman

Pretty cool place run by the city parks and rec. Great place for little kids in the shallow water slide area.

tanya wrighton

Nice indoor pool

StrawberryMan620

We had a great time. They have a big slide, a small slide, and a lazy tubing thing. It's really great for the cost. The kids loved it. This is a great way to give your children an indoor water park experience if you don't have much money to spend.

Slime challenge family Rios

I went with my parnets on Monday it's say open on Siri and Google bUT the door said close splash planet fix it

Jeff Burton

One of the top quality aquatics centers in Mecklenburg County.

Victoria Shoun

It is a fun place. It wish they had more for toddlers. Little slides with few steps would be good

Jeffery Jacobs

Extremely horrible experience! Half of it was open and some staff very rude. We will never come back again. It’s sad because this place could have been a regular spot for us to attend. Very disappointed. Looked at the reviews after the fact and the lifeguards are a huge problem. Very rude and the manager wasn’t much better.

Brittany Payntar

Mom and me swim was cool, saved us a few bucs. My youngest(3) loved it! My older 2(12&10) had a fine time too. The price is reasonable. Facility was clean, plenty of sitting area. Playground and picnic tables outside but way to cold after being wet. We will definitely be back for sure.

Keisha Keller

Came for my niece birthday party and her friend needed a life jacket and the life guard on duty a man appeared to annoyed with the fact that my niece was asking for help to put her friends life jacket on not cool!! At all especially since this a kids place and it's your job to help. Please hire life guards who enjoy there job.

angel farley

No parking spot. This place is overcrowded. Even when you pay for a birthday party. Parents not watching their kids. No space, not enough chairs. They were short employees this time and last time. So limited fun on the slide and the lazy river. They closed every 40 mins. Only one attraction at a time. Overheard staff talking about the manager at this location and another one he worked at while theirs was on vacation. Too much........ literally...will not be attending again.

Felicia Walker

Great for the kidoos

Magda licious

Nice lil spot bt wy 2 much chlorine

Kelle Pressley

Clean, kid friendly and bright. But restrictive. You pay $150+ for 3 hours of party and water play. Making the reservation was easy. Paying in person was not. Some people need to stay behind the scenes and just do the paperwork. I hope she, Deborah* isn't there for the actual party.

Carlton Akers

No Where To Lock Your Belongings!? Pretty basic fun for children.

Maonie Littlejohn

First time at Rat's Splash Planet, a great place forbfamily fun and admission prices so very reasonable. Enjoyed it so much. The children had a ball.

chris washington

Great place to bring your kids to swim indoors.. Family friendly

Queeny Ward

Awesome quality time with my daughter and clean fun!!

William Utley

Nice indoor Water Park for kids. Great for BIRTHDAY 's

Tabitha Graham

The kids had a ball,life guards on duty, it's nice. Fitness room and basketball ball court for kids to stay active.

John Taylor

The sky is clear and they have us waiting ! This is ridiculous!!!!!! I wouldn’t recommend this place to a single soul.

Sharvari Kaulgud

Nice place for kida to play

Sophie

I personally went swimming here the first time it wasn't bad but it wasn't great, the next few times my eyes would burn inside (when i just walked by the pool) it got to the point where i couldn't see for about 30-40 minutes. Other than that it's bad place to spend the day at.

Latasha Witherspoon

Friendly staff ,clean facilities, awesome life guards, reasonable price

Tina B

Great place! Even when it's busy there still was enough space for everyone!

Bee Jae

My 6 year old daughter really wanted to go swimming so I was excited to find this indoor pool since the temperature was mid 70s and our pool haven’t opened yet. As soon as we walked in the pool area the chlorine smell was very strong. My daughter swam while I sat in the chair. After a while I couldn’t handle the chlorine smell and we left. I had a full day itenerary planned for us since the weather was nice. Unfortunately, she ran a high fever and I felt ill right after so we went home. It’s the day after and we are still home sick *sad face. I think the chlorine levels are too high and this can be dangerous.

Karina Quiroz

If I could put 0 stars I would but sadly I can’t. Anyway today was Memorial Day weekend and me and my family decided to go to the pool and this one happened to be rated the best. However with my experience today it shouldn’t be rated the best due to the fact we got there at 4pm we were all very excited to swim and then you start to hear the whistles blow. Someone’s child THREW UP in the pool and by the time they were done picking up the chunks of vomit it was already 4:30pm. Keep in mind they close at 5:30pm because of Memorial Day weekend. They didn’t drain out the pool to make sure they got all the vomit instead they rushed to pick up the little chunks. I hope you all know that vomit isn’t just chunks it’s also liquid so the fact they didn’t drain out the water was very DISGUSTING! We ended up going right to the front desk as soon as we saw they started letting everyone back in the water. At the front desk we would think that logically they would refund us back the $30 we had paid to have a “FUN AND COOL EXPERIENCE”. Their policy says NO REFUNDS ALLOWED! Unless they have closed the pool down for an HOUR due to Vomit, Bleeding, and etc. Well someone did vomit but they were only closed for 30MIN and then reopened the pool. We told her that we spent $30 and didn’t even have a chance to swim and all the manager or whatever she was could say was “ We are not refunding you your money because we only closed the pool down for 30min and plus you have 45min to swim”. We then told her that the fact the pool wasn’t drained out was DISGUSTING and we would not be entering, because we did ask her “Would you enter the pool if you were in our place?!” She then said “no I wouldn’t.” And in my opinion if you wouldn’t do the same thing you are telling us to you shouldn’t be suggesting anything. She was very hypocritical and could only say we would not be receiving a Full Refund. So we left spending $30 for nothing in return which is PATHETIC! I wouldn’t suggest this place to anyone especially the fact that the Clorox was very strong that even sitting down while waiting for the lifeguards to clean the pool burned our eyes!

Jammie Avery

My kids love this place. They are taking swimming lessons at Rays Splash Planet. Its always a good time when we go. My husband and I go up stqirs and workout as they play.

Terri Hall

Took forever to reopen only to have people wondering what was actually done during that time. Staff need to be better trained at front desk, I was overcharged when I visited.

Robert Stapleton

Great for young kids. Lots of vigilant lifeguards. We will definitely be back.

Julio Garcia

Pretty packed but the kids loved it

Seriana Gamble

Kids had fun and it was pretty affordable.

Siva Pandeti

Great amusement place to hang out for kids

Jeff Brown

Someone pooped in pool then someone vomited in pool they ran every one out of pool. They said they would reopen pool in 45 minutes because if it is closed for 1 hour they would have to give raincheck. Pool was nasty. We left immediately. It was not any cleaner in 45 minutes than it would have been in hour. We were there 10 minutes when it happened. Staff was very rude and claims water was clean. DO NOT go here. This place is nasty and full of diseases. Dont risk your kids life. They dont care about your kids just the money they collect and dont refund.

Ellen Blalock

Clean and a great spot to take the small kiddos!

Danielle Swartz

Love this place. It’s so fun for both kids and adults. It’s pretty clean and the price is right. They also do party rentals. Just make sure you always bring a lock for your things.

Peter Ellis

Great place for kids water all year!

Regina Wilson

Great place to bring your kids. We've done two birthday parties here and have always had a great time. Our daughters really enjoy it.

Ali D.

Such a great place to spend the day. Nice and clean pool with life guards. We love coming here. The water slide and the lazy river are our favorites.

Kharee Jenkins

Was great for the kids, place was packed but the lifeguards were great with the kids.

Amy Marshburn

We love it here! So much fun and so affordable!

DeAgra Turner

Me and my grandson love the brand new water there it is so much fun a lot of things for him to do we are just loving it we are new to the city and we have found so much things to do

yt chilis990

Super fun you should go there

Victoria Escobar

Its Very fun while you take your 4 year old child in the 3feet 6in part floating with a lifeJacket and the water fun park only problem is not enough levels of water like 5 feet or 6 feet and it smells a little like to much Corx (Sorry for bad spelling)♡♡♡♡♡♡☆☆☆☆

Kameron Widdoes

Great place for the kids, very clean, Kinda Pricey for non-Mecklenburg county but very fun

Taylor Florez

Literally the worst trained staff in customer service. It’s like pulling teeth to book a birthday party! I never had to harass people to give them my money. The front desk is completely incompetent, and the event coordinator apparently works when she feels like it. If you want a stressful hassle while booking your kids party, call them!

Mr. Isaac Collier

Great experience for the family and I. Warm and inviting staff in addition to friendly lifeguards and you have an all around awesome experience. My only drawback is unattended disrespectful children whose parents spent more time on the phone then they did watching their children. Not the norm but irritating enough to mention.

Mrs. Laqnda Hammonds

We had an awesome time here. They close at 730 and the cost was reasonable; $6 for kids over 12 months to 18 YO and $8 for adults for the entire day. The warm was super warm, which made it good. We will definitely come back again.

Cota Walls

I brought my boys here (ages 5 and 8) a few weeks ago and we loved it. Very affordable and lots for both age groups to do/enjoy. When we first arrived, it was a little crowded but everyone cleared out and we basically had the place to ourselves! We had never been to the pool at Ray's Splash Planet before but we will definitely be back sometime soon!

Joye Todd

It's indoors so no hot sun. A fun place for the family. Love the water slide. And a side just for the little ones.

JB Horne

What a fun place for elementary aged children! The prices are so low that it makes an easy choice for day of plans!

De'Kevious Sims

Come to my water park at runyan Rd 321A big pool cost 10 people is 6$

Joey Ben-Hail

Lots of fun for the kids for a reasonable price.

Neiva Servidio

This place is a total rip off! It’s beyond ghetto , patrons swimming in bras instead of swim wear. Babies in pampers not lil swimmers. The lazy river and the water slides can’t work at the same time. A very low standard set by staff and patrons alike. Also you can’t eat or drink unless you leave the pool are. Worst city pool I’ve ever seen anywhere!

Mrs. Laqnda Hammonds

We had an awesome time here. They close at 730 and the cost was reasonable; $6 for kids over 12 months to 18 YO and $8 for adults for the entire day. The warm was super warm, which made it good. We will definitely come back again.

Ella Stafford

Our daughters favorite spot

Christy Young

Very popular place...has a gym for adults to work out while kids play or sit in air conditioned room. Great place to bring the kids for some water play

Haley James

I think it's a little crazy that they won't let older kids onto the slide, and they make you pay for people who aren't going to be swimming which is crazy to me. It's not worth it to bring people who aren't going to swim.

amaranathan suriyanathan

It is a nice, clean and safe place to have fun with kids. Would love to go again.

Cota Walls

I brought my boys here (ages 5 and 8) a few weeks ago and we loved it. Very affordable and lots for both age groups to do/enjoy. When we first arrived, it was a little crowded but everyone cleared out and we basically had the place to ourselves! We had never been to the pool at Ray's Splash Planet before but we will definitely be back sometime soon!

Turki Alshehri

Nice staff, good pools and slides for the kids, the price is really cheap.

Kim Olejnicak

Kids love playing in the lazy river, splash area and mini spinning pool. A really fun affordable way to entertain kids.

Sporadic Travels

Had so much fun with my nephew 1/2/2019. Free parking. Prices are affordable (Mecklenburg county residents pay $8/adult, $6/kid, more for non-residents). They have a water park- lazy river, big water slide, smaller kids (age 7 and younger) playground area with slides, water buckets, and sprinklers. There are swim lanes with water basketball and volleyball and a tide current pool. Free swim lessons. Life jackets available for free. Changing areas have lockers, toilets and showers. Open year round. Staff is very friendly. Decent hours. There is also a workout gym upstairs for adults. Adults can also enter pool area without paying to supervise kids if they don't want to swim. Lots of lifeguards on duty.

Amanda Russellmoss

Ok first let me start off by saying this is a cute waterpark for small children not much for teens. We have been there several times and yesterday i took my 4 kids there to celebrate my youngest bday no we didnt have a party he wanted to go swimming at the ymca but i thought this would be a surprise for him. I have no car so we got dropped off. I stood in a ling line just to be told they didnt accept american express cards. Ok why? I didnt push the issue because i knew the lady simply just worked there. I asked her if she knew where the closest atm was because i was going to have to walk there i had no car. She said she wasnt sure but she knew there was a bank 8 blocks away. I said wow ok. So i googled an atm and seen there was one 1.5 miles away. I walked there and back. When i got back there was an even linger line knowing i had walked i thought the lady would let me go on and pay since we had already stood in line and filled out the paper. But nope i was instructed to wait behind 12 or more people. Finially we got in. After 2 hours of swimming the boys wanted a snack or lunch. They had a snack bar in the lobby. This is a swimming place but to get a snack u have to be fully dry and with shoes on to get in the lobby so that took 30 mins for the boys to get back dressed just for a snack or lunch hoping for lunch since they advertise pizza on the web. Get to the bar they only have chips and fruit snacks and ice cream bars. To drink only gatoraid. Nothing hot no pizza. Got all 5 of us nachos and gatoraids and fruit snacks and guess what no place to sit down to eat. Although thwy have empty rooms with tables and chairs in them we were told we couldnt use them. So we had to go outside cold to eat. I had to use the bathroom guess what no tissue. The two older boys disnt want to gobback swimming because it wasnt much for teems to do but they had a gym to work out since both of them workout in school i told them to go ahead and go up there. When we walked in they seen i had my just opened gatoraid they sold me and they said i couldnt take it with me past the lobby. I said i know i want going to take it to the pool just to my locker. The same lady told me i wasnt allowed even though i seen several people with drinks in the locker room and at the pool. I took the two other boys back to get our bathing suits back on and go swimming a while longer. After 1.5 hours its time to go home. I went upstairs to get the 2 older boys while the otger 2 got dressed we were leaving. The same lady followed behind me to tell the boys they wasnt allowed up there without a band. MIND YOU NOT ONLY DID THEY WALK UP THE STAIRS WHERE SHE STOOD ALL DAY THEY HAVE BEEN UP THERE IN A GYM WITH GLASS WALLS THE WHOLE 1.5 HOURS!!!! to late lady we were already leaving. I could see both boys running on the treadmill while i was swimming but i guess she wanted to wait until i got up there before saying anything. I felt this woman was going out of her way to make my day hard as it could possibly be. We will NOT BE GOING BACK!!! STICK TO THE YMCA PEOPLE THEY ARE NICE!

Coday Hill

My kid love this place.

B Norman

Kids and adults love this place

Tracy Whit

Staff is annoying but the place is great

TheHolmaj Holmaj

Private family locker rooms, reasonable price, somewhat smaller than I expected but the kids had a blast.

Melanie Shipley

Such a fun place to enjoy with your family. Great pools and so comfortable to be indoors

Mohit Shrivastava

Good place to have little fun with family and small kids. Guards are so visualent 10$ is fees for adult and for kid >1 yr 8$. No food available .

Caleb Duncan

We had a great time. There was no line. Temperature was perfect. Reasonably priced. We highly recommend.

KC Miller

Great open community pool to drop by with the family. It's best for kids that can splash alone (about age 3) to 16. I could stay dry and watch from the side while the kids ran free and safely through all the fun water features including big slide, buckets, kid slides, fountains, and volleyball and basketball. The lifeguards are on top of it and very kid friendly.

Brittany Osborn

Inexpensive, lots of fun, plenty of lifeguards, the water temp and depth are perfect for any age!

David Withers

I don't care for this place or it's staff. We asked for a refund and was given tickets to come back another day. We were told the pool closed in less than an hour and my kids didnt even get to touch the water before they had everyone to get out to get a some fecal matter. By the time they allowed the kids to get back in, they had less than 30 mins.

stacia harris

Awesome and fun place for a B-DAY party.

Hanna Fermin

My two little boys absolutely love this place, always a chalenge to get them to leave. We love going as a fam.

Awesome Awute

My son loved it

Adrian Colon

Such a great place to visit! Something for every kid and a huge toddler friendly area. It gets busy fast so would recommend getting there early. We will definitely be back, well worth the drive and cost.

Joye Todd

It's indoors so no hot sun. A fun place for the family. Love the water slide. And a side just for the little ones.

John Edwards

Great family place. Kids always enjoy themselves. New renovations are great

Dayra Garcia

A lot of ppl and watch has poop in it

Brian DeCastro

Pretty decent, especially for a county venue. I must say, if you plan on holding a party here, make sure you have your ducks in a row... It can get very hectic if you don't! Parking could be better as well...

Chris Jordan

Awesome facility! We had an 8yo birthday party and all the kids loved it! Year round fun for the whole family, attentive lifeguards and clean locker rooms. Definitely recommend this place!

Shelly Ponder

Non-Meck residents are $15 adults & $10 for ages 1-17. You can get a "dry ticket" but if your feet get wet, they make you pay for a regular ticket so dry tickets are pretty much useless. BE AWARE THAT YOU HAVE TO HAVE I.D. WHEN YOU PAY despite no signage anywhere indicating so. Bring ID. We decided to go here since Carowinds was closed due to a storm. They informed us that the hours on the signage were wrong, they close earlier than indicated which would have given us less than an hour. Again, be aware that they don't offer discounts no matter how late you go. As we handed over payment, we mentioned we decided to come here b/c of the storm. They said yeah, they close during thunder & lightening too. Had we not said anything, I dont think they would have either & it was obviously stormy weather out. Do we get a refund for stormy weather? Of course not. This whole place was shady & only cared about making money. The rudeness & dont-give-a-crap attitude let me know not to come back.

Stephanie Creighton

Long line. If you need a towel it is 12.50.

Asheli Kirven

Fun for kids. Water is a little deep for small ones but they have tons of life jackets you can put on your kids. Only bad thing is when it's busy it can be pretty crowded. Suggest arriving early to get it when they open or the last two hours of operation.

Aeronia Poole

Great venue for small children! In and out parties. Lots of good clean fun.

Ricardo Rivera

Fun place for kids to enjoy themselves!

LNS

Excellent choice for small children! The life guards are great.

Haddis Tadesse

i have been here before 3 to 4 times and its awesome of a waterpark.

Marshall Long

This is a nice outing for a family on a winter or rainy day. The staff was very helpful, seeing that this was our first time. The lifeguards are very attentive. A couple of them could use a bit more customer service training, it might be because they are just young.They could use some hooks in the family locker rooms. Nowhere to hang jackets/clothes/towels ect.. when changing. Nevertheless, we had a great time and will return.

Erica White

Awesome experience and the staff was very pleasant.

Richeel Frazier

I like the upgraded facility. Some of the previous items such as jump ropes and hand weights that were in the multi purpose room are no longer there. They do need to add some group classes such as Zumba, HIIT and Yoga . They need outside lighting badly. It was so dark I thought they were closed. There is onsite law enforcement which is awesome.

peter north

Remember the Dr Dre video for California Love?? Yeah, add a water slide to that and boom, you got Rays!!!

Madhumanti Roy

It's a big fun for kids to play with the water . Love to be there again & again .

Midget J

The lifeguards were awesome! Everytime my 3yo got too far away from me(cuz I have bad knees) and he was getting ready to get into some water too deep, they stopped him. They saw me limping but never made me feel inadequate for not being able to keep up. He was maybe 5-10 ft ahead of me but couldnt hear me cuz of how loud it is inside. My mom runs a summer camp and had 17 kids there that day. It took an unreasonable amount of time for them to check us in. The entire staff was working with 1 lady to upgrade her pass, yet we had 17 kids, 1 toddler, and 4 adults. Smh

RaisingAden &Zion

I took my Boys here today and had an Amazing time, staff was Great and everything was so Nice ....

Elsa Veiga

I took my kids here at Ray’s Splash Planet and we all had a great time! The facility is clean, there are slides and multiple chairs to relax. The lifeguards are attentive, alert and strict in implementing the rules but I'm sure it is for our own safety, the staff is very friendly too. The downside here is the bathroom is a little bit dirty and the showers need more hooks. But overall, we had a great time and enjoyed swimming here.

Braxton homesley

The bathrooms here were extremely clean and presentable. I would recommend them to anyone in the area.

Chris Jordan

Awesome facility! We had an 8yo birthday party and all the kids loved it! Year round fun for the whole family, attentive lifeguards and clean locker rooms. Definitely recommend this place!

Lachondra Steele

If you have a prepaid work card and it doesn't have your name on it it want work which was crazy but the lady that work there was very nice and helpful she paid my way since i couldn't use my card my kids loves this water park we always have a great time

Jeannie n-a bottle

Fun for kids but too humid and sticky for me

Lindsay Nichols Ollard

Horrible experience. We will never be back. Our daughter loved it. We wanted to love it too. Sad the lifeguards and manager were so rude. This place could be a gem.

Jazmin Bizness

Kids like it alot. Strong chlorine though I suggest goggles or something

Shaunelle Smith

1st time there and it's very fun for the kids, very clean and affordable. And observing the life guards, look like teens, they are very serious about their job. Good job.

mica carnell

Great place to bring the family and people of all ages

Brandy Fawcett

So much fun and well worth the $!

Anonymous Randall

Great place for the kids to have fun in the water without being in the hot sun. Oopps, its not only for kids. I was in the water 2.

Miles Allen

Rays Splash Planet is better than expected.

N Sanders

It's Okay! they can do better

Sharon Hill

It was sooooo much fun and the kids were so excited about it. Definitely a great place for the family. Loved it and we we be going back again and again.

Me and My 3 Russell-Moss

This place is fun but the staff is horrible and rude!!! They have snack food but no where to eat it! The drink machine is always out of order or empty. They do not accept American Express. It's a water park but if u want a snack u have to get in dry clothes and shoes to get a snack very inconvenient! Not planning on going back any time soon!

Marcial Maneiro

Fun waterpark. Great for kids and plenty of life guards.

Tonya Hyatt

My friend and I took my 18 month old nephew and her 9 year old niece. They only wanted to leave after 3 hours because the 9 year old was starving Haha. Great place for a day of fun when there is no sun (or too much sun)!

Fam Martinez

Luv coming here with the family kids always have a blast

April Chastain

Clean Fun place to go with great staff

Jacob small

Way too many people in there they need to set some kind of limit the place is only so big

William Jenkins

We had a great time. There was no line. Temperature was perfect. Reasonably priced. We highly recommend.

Timothy Gosey

Didn't get to play in the water, unplanned visit; I showed up on foot. But, I really liked what I saw. Found out prices for Mecklenburg residents, $8 for adults and $6 for children. Hours are a bit hard to remember, so I have included a picture.

Angel bryant

Very Family friendly would definitely recommend it especially if your on a budget

Josh Whitley

Had a BLAST. Must visit expecially of you have children!

Patrick Smith

Definitely great for kids. My family went when a church group left and were about to leave when a church group was coming in. I believe more family locker rooms would be nice.