My first and last time there.....
Would have rated it higher, if it were not for feeling like I was back in high school being bullied by 2 miserable mothers, who went whining to an obvious biased, manager,
This mother was rude to my 3 yr old grandson and myself for a very trivial reason, made totally inappropriate statements and when I told her she was not staff there, and had no right to talk to me in that manner, she proceeded her tell her friend, who then went and said something to manager. After that, the manager and staff(remind u it was my first time there with a 3 yr old,) were on my case and condescending to me from that point on regarding all the rules. Yes I believe rules should be followed, but sometimes your watching your child not focused on reading signs. Prior to the incident, my grandson and myself were not "scolded" for any of the same things.
The frosting on cake, was when we were leaving, my grandson re- opened the gate to take rig pop I bought him,... the manager personally walked over and shut the gate. I would have expected not only adult mothers, but the manager, in this type of atmosphere, to be kind and respectful. Maybe the mothers were regulars or friends of managers, due to at no point did the manager take a moment to speak to me, (also a paying customer), about the situation or my feelings, especially when there is always 2 sides of a story.
The sad part was a women observing the pathetic scenario, who didn't even know me, (just that it was my first time there,) apologized, and felt bad for me.
I take my grandson to Chuck E Cheese often, and never experienced anything close.
I have never written a bad review on any one or anything, but felt compelled to do so... still baffled, that it even happened!