You will be able to see all the opinions of people like you who buy the products of BounceU (Park) in the state of New Jersey.
As of day this firm gets a rating of 4.2 over 5 and that rating has been calculated on 552 reviews.
As you can see the average of ratings that it reaches is really good, and it is based on a very large number of reviews, so we may think that the score is very accurate. If there are many people who bothered to evaluate when they are pleased with the business, is that it works.
You know that we don't usually bother to write evaluations when these are good and we usually do it only if we've had a problem or incidence...
This Park corresponds to the category of Children\'s amusement center.
Always a great time for the kids. The open Bounce is a good bargain.
Computer check-in system requires your email address, your children's names, and your children's birth dates in order to sign a waiver and participate. It is highly unethical to require minors' personally identifiable information like this. The place also has a consistent and overpowering reek of cleaning chemicals.
The party professionals were very friendly and attentive. Also loved the dance time and photo slide show during the meal!
Great staff very attentive to the children had a great time
Just wanted to quickly post here to thank the attendants that work here for being so generous to replace a goody bag item that was beloved by my son but unfortunately got destroyed at home. We loved the time we attended a birthday here, and will definitely recommend this place to anyone solely because the people thay work here are so sweet. Thanks again.
Just came back from a birthday party. Awesome staff, clean and extremely organized!
We had our 2 boys birthday party. And they and us and of course our guests enjoyed it very much.
It's a fun place
Great party place for kids. Staff runs the party perfectly from start to finish, enabling the adults to enjoy the party w the kids as well.
Great place did my boys birthday everyone love it
Front desk lady who claims to be a manger is extremely rude and inattentive and didn’t check us in and took other people ahead us aside of that she was saying that I am rude and have an attitude Lady, you never say negative things to a customer no matter what I feel sorry for the owner of this place Cuz costumers satisfactions is everything in any business and to have a manger who’s irresponsible in handling situations is a downgrade. Best of luck
Great place for parties with multiple rooms which is a great business strategy. I'd prefer it over Chuck-e-cheeses. Kids (and adults, yes they allow adults to bounce and jump :D ). Lot of physical activity.. work out.
This was one of the best parties ever! My party pro JOE was AH-MAZING! He was super attentive to me, the kids and my guests! The manager was a doll! She made sure everything was set up to my liking. They really did an excellent job! Thank you Oneil and Joe. I am SO very appreciative of what you did to make my daughter's party special! Fantastic job to you both!
Good place
Our family has gone here a few times for kids birthday parties and as far as bouncy house go, it's average. While it is clean, it is also a little cramped at times. Staff doesn't look that happy. I would not personally hold a birthday party here though. Just my personal opinion though.
#sundayfunday Omar was amazing with the kids and even helped me get up their ropes to get to the giant slide. @bounceuparamus @bounceucorp Omar was super attentive, great with all the kids. There were a few others as well; Christian and Leslie were also amazing!!!!
Celebrating my daughters birthday at bounceu this weekend was awesome ,stress free, food was great and the staff were fabulous .. YAHAIRA and staff did everything to make her birthday party special we all had a great time from adults to kids. I wouldn’t think it twice to celebrate my kids birthdays again and again ..
Perfect for little kids. A place full of moon walks.
Fun place for kids!
Perfect for smaller kids as the inflatables aren't too large and intimidating
It was my first time taking my 2 year old son and he absolutely loved it. He didn't want to leave. We had a great time.
Bounce U is our sons’ favorite place in the world! We attend the Sensory Bounce each week. Our sons have autism and going out can sometimes cause us some anxiety. The staff could not be more friendly. They always make us feel welcome. We decided to do their birthday party at Bounce U, as well. It was terrific! Very organized and fun! Our little guys had the time of their lives! Gina, Jack, Daniela, Ivan, and all the staff are THE BEST!
I am giving this review 1 star simply because BounceU makes it somewhat easy to invite everyone via their online portal. Other than that, the service was horrible, the pictures taken of the children were not displayed on the TV in the party room as promised and paid for. The balloons were dropped as soon as the kids walked into the 2nd bounce room, which did not give everyone time to get under the net. The decorations and balloons in the party room were not setup correctly even though we were promised they would be. The food order was wrong, and last which is by far the worst part, they gave the birthday boy a melted piece of cake with the candle basically falling off of it. - They didnt even tell us that the cake was coming out at all! It was basically an after thought. The ENTIRE point of doing a party here is to have the staff step up and do things for you CORRECTLY. For instance we purchased the picture package, we were promised that they would be taking pictures so we wouldnt have to. This was NOT DONE, no pictures of the party room, NOTHING! Instead you have a bunch of kids running the place who do not care at all. To top it all off they have the nerve to ask for a tip? Seriously? Dont bother with this location. For the money go elsewhere in the area.
Excellent for kids birthday parties
Great place, clean and organized
The kids had a great time BUT I thought it was mediocre. The staff was friendly but I wasn't "wow-ed". Someone called me after I paid for the party and asked if I tipped each of the 4 staff members and if it would be ok to charge my card for the tips.
made a kid out of me again
Staff is nice but needs cleaning
My kids LIVE for bounce camp in the Summer and during breaks!! They ask me about it all year long! The counselors are all super friendly and there doesn't seem to be much turnover which means they're happy too! They plan a 6 hour day that involves bouncing, crafts, meals and snack. My kids come home sweaty and elated. I've sent my girls for the last two years. They started at ages (late) 3 and (early) 6 and both have done amazing. I'm excited to take my third daughter next year also. Can't rave enough about the bang for your buck! Also so many creatively themed evening bounces throughout the year! I'm constantly checking the schedule on evenings and weekend mornings when we need to get out of the house.
I had a party at Bounce U and I loved it! I have never seen my son so happy! The pizza was late but they accomedated me so well! They gave me free balloon making so my guests weren't bored until the pizza came. We also had a dance party and everyone had fun. I would recommend this place 100 %. They went above and beyond to make my son's party outstanding.
Fun place
Awesome experience !!! Staff was great!!!
Great for younger kids
It is a fun place.
Fun and great time for kids
We went to the chase bounce - it was an amazing time! 1 hour of bouncing and then pizza and a dance party! My son had a wonderful time!!!! This is one of our favorite events!
Nice but seems expensive.
You get to order Indian food
Went to celebrate a birthday for a 6 year old. Place was super busy but well organized.
It was an amazing experience but the workers kept forgeting our requestd
Personal didn’t notice the kid who was hurt, the other girl was sleeping in corner- so no help at all I pay for balloons extra they were collecting them for 10 min- They take balloons for kids like this has to go back
My daughter's morning birthday party was a success. The kids had a great time, the staff was sweet, the bagels were fresh with coffee and fruit( fruit was ok), we didn't have to do much except enjoy it. So it's a win in our book. The one down thing, the cake was a bit freezer burned so it wasn't great, not terrible. The design on it was good though..MLP.
My daughter celebrated her 6th birthday on 9/28/19, she had a blast. Everyone is very efficient and prompt. Jahaira who is the manager answers all your questions; she is always attentive and she will help you with anything you ask for. Keep doing the great job BounceU.
Your children can have some fun!
The kids did not want to leave.
Good place to hang out. My daughter loved it.
I brought my toddlers to the special toddler play time. My kids are timid and I knew that bringing them during regular open bounce time would be too overwhelming for them. Unfortunately, when I arrived I saw that the other kids there at toddler hour were NOT toddlers. I HAD PRE REGISTERED AND PREPAID ONLINE AS REQUIRED and couldn’t get a refund. My kids spent the entire time sitting on the side scared of the older children. The staff said that they can’t do anything about it if the ppl don’t read the details when registering for toddler play. So I wasted money and my kids were miserable. I do not recommend this place.
Good place for kids. Inexpensive and reasonable activities. The best one can offer in that price.
Great place for kids parties. Staff is friendly and accommodating. Book in advance is recommended. Yes, it costs some dollars but then there's no work. Allow us to bring in our own kosher cake, pizza, etc .
We went for the Sunday early bird bounce with our 2 year old and it was fantastic. Clean, well organized, safe, and fun. It was all we can ask for and we'll for sure be going back.
Great for kids and parents, just don't be 3rd wheel but when they bring you the second room grown-ups can have some fun there. Some machines were down I wasn't sure if they were getting taken out of cycle or if they were broken. Party was good for the kids and the food was okay, not sure if the food is in house or not. Overall if you don't want to have the party in your house this would be a great place.
We were there celebrating my daughter's birthday # 2 and the service was very good, the place is great and the staff very friendly, the services and attention amazing, we had a great day and my daughter and guests enjoyed it very much, special thanks to Kas, Montana, Briana and Tom
Great place for the kids
Kids had fun here. No onsite food service? All food is brought in using local restaurants. Oh and why is everything sticky? Party pros did a good job of keeping everyone safe and taking pictures for the slide show.
My kids had great time
Great place to take the kids for birthday parties, plus I really like how they catered to the birthday kid.
We had a birthday party for my son! We checked out the place before the booking! The girl who helped us that day was helpful. However, when they called me to confirm or when I wanted to add-on something to the party I was always with one of the lady and she didn't seem very nice. She wasn't friendly and if I asked something she would just seem annoyed and gave a straight answer. Ok fine- party day was great. The time in the bouncy house just seemed to quick. Some of my guest were stuck on the highways Friday night and I wasn't allowed to extend time because there were back to back parties booked. 30 min just seemed way to quick. Overall kids seemed to enjoy a lot! Food was great. We ordered food for the adults and kids. They were two pies of pizza on the side and my guests thought we ran out of food. After the party was over I was told we have so much leftovers so that was a bum! I wanted pics so we bought the package. Unfortunately I don't have a decent picture of my family and I together. We had another child in our family photo. I wanted to make sure we have a nice family photo as requested. The picture quality is not so great! I upgraded my cake to 1/2 sheet and had so much leftover. I did mention to pack the leftovers but there was no cake. The party helpers were high school boys and seemed to help a lot and I appreciated their effort but with the amount they charged I expected more.
Great place for your kids to have fun
Best for kids ages 4-6, although 2-8 will be entertained. The staff runs birthday parties like an efficient machine. I don't know if they are trained well, but they do seem to enjoy working with kids.
The kids always have a great time here. Great fun, and admission is cheap
This was probably one of the best places to have a party. The rooms were awesome every kid that came (ages ranging from 3 months to 12) had a blast! Even the adults! The people assigned to our party were really great too. Usually you get those kids who are off to the side with the duh look on their faces not wanting to be bothered. Not here. The people assigned were really awesome. Really engaged, friendly and just wonderful all around. Bravo Bounce U Brav-o!
I took my 13 year old son and 2 year old daughter last week. On Thursday they had open play which you make reservations for, from 330-530. They played in one room for I believe an hour then to bigger room for remainder of time. Both kids really enjoyed themselves. The staff was amazing. There were two times with two different children where there was an issue, one pushed my 2 year old out of the way and knocked her down in the double slide bouncy house in big room, same bouncy house another child pulled my daughter off the steps to climb up to slide and she fell all the way down from the top. Both times thankfully she did not get hurt, but also the young girl had the two children sit out for a few mins. Even with those two incidences we all enjoyed ourselves and had a great experience. Place is very well taken care of, very clean and didn't smell like a dirty locker room. Which I've experienced at other locations. Thank you for making a rainy day fun!!
[updated] BounceU is a pretty good bounce place for kids. I've attended two parties and experienced great service from the staff. I also attended a New Year's event for children and it was nicely done. Plenty of time and items for kids to jump on. Unlike other bounce places, parents can't jump and the reinforce the sock rule, which is good. Good value for a good time.
I bumped my head on the wall in the hallway, but I had fun.
Kids like this place but staff services are average.for any issue don’t forget to talk to Manager.
Fun place for the kids. Ample parking.
It's a fine place but not in it's glory, need some refresh
I went to BounceU last year with my kids and they loved it. This year she wants her birthday to be there. Nice place. Nice people. Awesome time.
Fun and safe experience for kids - ages 7 to 10.
Great place for kids party they take care of everything organizing the crowd taking pictures setting out the food and they make sure the birthday girl gets her attention
Great place, children to had alot fun jumping and bouncing, in two different rooms with pics of everyone having fun shown during the time they were eating. Parents are allowed to stay and chat during the party time, fun for all.
I have to say not impressed at all. First, they cut my daughters cake with out singing happy birthday. It wasn’t until her aunt pointed it out that I realized. They tried putting it back together till I said something about it that they went and got a new one. Then, apparently the balloon guy that we paid for couldn’t make it. I personally think they forgot. They gave us glitter tattoos that were rushed by the staff and came off the next day. At 65 dollars they should last! Finally to top it off that got me really frustrated they were trying to rush us out while the kids were still eating cake. When it’s there fault they were running behind! At that point a manager should have came over. Nope just more staff. Rude person at check out too! Will not be back and beware of the all the extras you add on. It’s away too suck you in and get more money out of you.
Great obstacle courses and floating baseball area.
The kids that run this place couldn’t care less about having a positive attitude. We went to a birthday party there today (Saturday at 4pm) and was barely acknowledged by Snob City AKA Front desk girl or manager. Her and the guy at the front desk made some jerky comment to me almost belittling me... it was pretty strange. Walked in to the 1st room. It was ok. Bounce things seemed to be fun but the floors were soaking wet in some areas that really grossed me out. Then I saw Justin C being really sweet with my 14 month old and that made me smile. I took my 5 yr old to the rest room which was all wet on the floor and actually had poop stains on the outside of the toilet. My daughter was even like “mommy I think I’m stepping in pee.. this is so gross”... it really was awful. Went into the 2nd bounce room which was fine. And then for pizza & ice cream cake. The room wasn’t very clean. Sticky surfaces all over showing that the rush to get another party in over quality of the experience is more important to them. The ice cream cake taste like frozen milk... odd texture and not very good. The pizza too was cold and just not appetizing. The video screen of photos was really cute and music added to some fun. But just the overall look on the faces of most of the staff was like “get me out of here”. They looked MISERABLE... Justin C was not one of those. He stuck out to me as one of the only ones (one other kid was nice too) that seemed to be enjoying his job and being around kids. He was polite and smiling and really just a pleasure. The ball giveaway was a nice change from the regular goody bag filled with plastic toys that get thrown away. But again on our way out no goodbye or thank you from the front desk. I guess she’s just way too cool to be polite. It seems like they just care about getting in as many subpar birthday parties as possible. Unless I REALLY need to I’ll be avoiding this spot! If Justin C isn’t there I’ll probably just end up leaving though. Tell Front Desk Manager girl to loss the lame attitude.
The kids had fun at the party. The people that worked the party were great with the kids. My only complaint was the ice cream cake was frost bitten. I normally don't review places, but they asked. I have attended other parties there in the past. The ones I attended were flashless.
Awesome and friendly staff! Attended this location for my daughters 2 year old birthday and I couldn’t be more happy.
Clean, fun and entertaining place for birthday parties and other kid events. Courteous staff and complementary parking lot available.
Not worth at all, they didn’t even arrange the food... pathetic.
Worst place I've ever been too. Not friendly not so welcoming. The hosts didn't care much about making it fun for the kids. Kids were not happy at all. Don't ruin your party here...I had the package in which the cake was included plus I bought my own cake...they didn't want to bring me their cake which I paid....I had to ask for it and had to argue for what was mine....thank God I brought my own cake....
I attended my neices birthday party here with 20 of her close friends and cousins. The rooms are big with activities for kids (and adults) of all ages. I love that there is a little play area for my 2.5 year old. The bouncy castles are well maintained and there is a lot of verity. The staff are helpful and were actively engaged with the kids and the birthday child. The pizza dinner was very well organized with the kids having lots of fun. There is lots to do there for the hour so they are naturally hungry. The only thing I can think of that would have made the place better was more bathroom facilities and more parking.
Great place for kids. Two different rooms of inflatables.kids can’t stop jumping and having a great time from beginning to end. The pizza its good. Not like other bounce places. The best thing about it. It’s that only the kids with their parents you invited are on the bounce rooms.
Not very happy about my experience with bounce u. It was our first time visiting the location. We drove an hour away to try something new and to enjoy an hour of fun. The bouncy houses were good for the kids place is clean. Very unhappy with the FEMALE staff! I asked one of the floor associates if she can help me understand why the party room that we paid for was not LED my children did not receive glow in the dark accessories! She tells me hold on let me get the manager. The manager just walks right pass me turns her back and goes ON HER PHONE. Then when the associate came back she asks the manager something very quietly and the manager gave her a weird look not to say anything to me and walks away leaving me with an unanswered question. When I asked the manager she just tells me that the guys “probably” forgot. Paid for the 7oclock LED party for $19 each child. It was not worth it!!! I never complain about a facility but the way everything was handle was not the right way.
Fun
Amazing party the service was great by manger Yahaira aswosme service she does and the place was clean and awesome time with the kids some great staff but one staff one very rude Gina while we was sing happy birthday she took the table clothes and pick up while kids where still seating there didn’t even ask them to move she should’ve wait for them to finished other than I will definitely recommend the place Yahaira and the rest of staff did amazing job thank you for having us
My son who is 1yr had a blast here. He played with everything and anything. The staff was excellent and super kid friendly
employees are pretty unfriendly and unaccommodating
My 4 year old had a great time at a bday party. They played photos from the party play in the party room and the bday boy got to sit on a throne! Fun times! They let you bring food in too!
It's a nice venue to bring kids. We were there for a kid's birthday party and felt the whole experience to be very rushed.
2 rooms with inflatables, 3 party rooms, fun for kids
Slightly better standard Bounce place for kids. Don't expect miracles. Decent place. Formula driven parties.
Good place for kids bday party. Birthday packages are pretty comprehensive and reasonable.
The kids always spend an amazing time!
So much fun with my Grandson. I was the only adult bouncing. Keeps me young.
My daughter had her 3rd birthday party today @ Bounce U and we all had an amazing time.
be sure to check your credit card after payment, they charged us double for services provided, had to call 5-6 times to no end until finally got to talk to the owner who reassured me the charge would be reversed and after 7 days still nothing!!!, thank god for the built in protection that comes with credit cards ,i was able to get my money back. really don’t appreciate being lied to and cheated !!
My daughter enjoyed her time there
BounceU was great. The kids had a lot of fun and the staff was great. Yahaira helped us get everything organized and set up. Thank you for making Haylieh's birthday special!
Fun place for kids
Lots of fun for the kids. Staff not helpful and unhappy. The staff wasnt the reason i gave 3 stars. The children had alot of fun.
I celebrated my son first birthday party. All the kids had so much fun. Staffs are very kind.The only thing, I am still waiting to see the pictures that were taken that day. It was supposed to send them to my email. Andrea Lara
We had an amazing 4th bday party at this location. Usually an ideal party for us is taking the kids to a place where they can do any type of fun activity and invite friends and family to come along. This year we came across Bounce U online and even though the internet shows you few pictures of the location, you have to personally go and see it for yourself, because pictures don't do justice to how clean and organized the place is. Also the place have ton of inflatables which in the pictures depicts a smaller place. I also have to highlight the fact that all the team is so much fun! they interact with the children and make the party even cooler than it can already be. 100% recommend it for those that are looking for a good time! :)
It's a great place for kids to have fun. Great place for birthday parties. With the pros helping the party, parents can join kids in the fun and not bother about any thing.
I threw my son's 2 year old birthday party at Bounce U and it was A BLAST! Everyone, even the adults had fun. I'm so glad I chose them to celebrate my son's birthday. The party hosts were amazing, Lena,Ash,Andres & Angel. I didn't have to worry about a thing of planning or having the party on schedule and in order. It was stress free which I LOVED! Can't wait to return for open jump. It was awesome! Thanks guys! :)
Fun activities kids had fun. One day of fun caused my daughter to be sick for 3 weeks. This place has a nice concept however needs to be more sanitary.
Horrible experience. Food catering service was messed up and they are being rude to us for their mistake. Called them 4 times before the party day and We also got a confirmation email. But nothing was according to what we were promised. Sometimes things get mixed up. But be compassionate and kind enough to accept it and not be rude to us. There is lot of miscommunication between the BounceU management and members itself. Disorganized. Decoration items were provided by us and the crew doesn’t know what a wall drop/scene setter is. They didn’t arrange the table centerpieces. I had to do it all being a pregnant mom. Our candies and candie tray were missing and never got them back. We took party favors and gift bags and it was properly named but while handing it over the names were missing. Everything was a mess. Crew were so disorganized. Not all of them. Suddenly we were left alone.no one to help us out. They promise private party crew . So called Event manager never greeted us with a smile and remained so entire day. All our time efforts money was for nothing. Genuine feedback! Why were we treated differently , I wonder. Though kids had a blast, I Wouldn’t personally recommend to any of our friends.its a mental and physical stain for parents. Had lot of expectations after we read the reviews and got good feedback from other friends but I wouldn’t personally recommend.
Our family really enjoyed BounceU, I will recommend it to celebrate kids Birthdays. Happy birthday Liam
Kids will love this place.
Great party
Very nice staff. Kids loved it
Celebrated birthday so happy with the bouncing stuff but time was limited
I suppose it is a fun place to be for kids as any bounce place would be. They deeply lack in customer service however and it's very prevalent. Service is very important in this day and age and any business not savvy to that will not survive in the long run.
We have been many times here as hosts and guests. Its nice that they have new equipment and air conditioning was working well. I am giving only 3 stars today because it all comes down to service and staff. Today's service was so so. Staff is not really engaged or attentive to anticipate guests needs. They served food for adults but the utensil cady didnt have forks or napkins. I asked for it, they brought it out But the young man was going to put it back in the drawer with out restocking. And all that stuff in the cady is so cheap, paper plate bends with under weight of few piece of fruit and small wrap sandwich. I went to fork my piece of Mellon and fork bends under pressure so does plate and the one tiny 2 ply cocktail napking they handed me was a joke. It was almost comical and pathetic at the same time. People pay a lot of money for these parties, don't be cheap, it doesnt look good. Also, there were 3 satff people standing around, it would be nice if they could refill kids cups at least once with out asking, they only fill half way. And its gone in no time they should make a round and just fill them up for them.
We just had a party at this place. I don't think they know how to host kids parties. No simple customer service like meet and greet guests or just to make sure what kids belong to which party. No any special instructions or interaction with the kids, kids just jumping around, no any games or activities and the staff do not pay attention to the kids or what they doing. There is no place to leave your jackets or other stuff. Place is dirty and smelly. When we came to eat for the 2nd half of the party, no one asked kids if they want to have extra slice of pizza, cake or juice. Kids played one game with ball, staff were just turning on and off music, not even looking how kids are playing or what they playing. Some kids don't like to dance, so no one paid attention to them, they were sitting alone. Adults had to beg for water for coffee machine. Unfortunately when we spoke with management, I don't think they care or understood what we meant or will do any changes, just because there is no other places in this area. Very disappointing and really expected better service.
This a good place bouncing and birthday parties. It's Nice on a weekend.
Good clean place for kids
Really fun bouncing place for all kids
The staff was very friendly, helpful, and made everything easy for me. Yahira was amazing. She kept me updated throughout the party. The service alone is reason for me to come back. The kids loved the bounce house. Even the grown ups loved it. I would definitely recommend this place to all the moms that I know. Thank you BounceU for a great time!!
Great for ages 2 to 12. Who doesn't love to bounce. This place is a well oiled machine. They get you in, move you to different rooms swift and the fun never ends. We love the open play times. They even offer a special bounce for kids with sensory issues and other problems. Very clean! My son loves it there.
Just attended a birthday party here and the staff and birthday party set up and games was awesome. My son and I had so much fun.
Love this place
We attended a Birthday party there. Kids had fun.
Greta place for a child’s birthday. The place offers a lot of bouncy activities for children from slides to bounce houses. Lots of fun for your kids!
I am very disappointed that I just called to get information for my niece’s birthday at Bounce U and a young girl answered today 8/29/19 at 12:15 and was super snotty and rude and completely annoyed as I was asking her questions. This looks like a fun place but I don’t think I can give them my business if they hire such employees like the one who answered the phone. Very rude!
Be prepared for a big hike on the price that was estimated and a the actual price. A party that was quoted at $400 turned into 625 with no real explanation. Staff a front desk were simply not cordial. Food is simply inedible -
Very disappointed with our experience at BounceU. We took our son there on a Saturday. Turns out there was a birthday party going on and the main playroom was closed to non party guests. No one at the front desk mentioned this to us and they just took our money and had us go in through the side / back entrance. As soon as we got inside, one of the employees yelled at my 4 year old son for not taking off his shoes. Mind you, the shoe rack was on the opposite side of this room, this was our first time there and turns out we went in through the Exit.. In this room there were only 3 bounce house apparatuses and only one of them was fun. When we tried to go in to the main playroom that's when we finally learned about the birthday party. FYI The main playroom has 7-8 bounce house apparatuses compared to the 3 in our room. After 10 minutes we left. We really wish someone told us about the birthday party up front. The only reason why I gave 3 stars is because the manager noticed we were leaving after only being there for 10 minutes and came over to us. She talked to my son, gave him a baggie full of party favors, cotton candy, and a voucher to come back for free on a weekday. It was a great gesture on her part.
The host were great, the children had a blast. The host did such a great job making my birthday girl feel so special!!!! Second party here and both parties came out a hit. Thank you so much.
Out of all the places I've visited for parties, this one had all the nice employees. None were rude! That's always a plus!!
Bounce U Paramus was great. Staff was great. My son had a blast.
It is trash. It is very uncomfortable I don’t like the way they change rooms every 20 mins. Not worth it.
So much fun!!!! Kids and adults had a ball! Great for parties and they have open bounces, too! Love it!
Fun place to take the kids
Amazing place for kids and events
Small but good.
Nice place to kids
Visited for the first time with my 4 year old for his friend’s birthday party. I have to say I came away... with mixed feelings. The bounce facility was great... lots of adventures and space for kids to just have fun. However... the party staffs were unenthused and were obviously just going through the motion of finishing up the party. The birthday party process was not well designed since after about 45 minutes of “bounce”, we were shuffled into a “party room”. The room was filled with loud music and then the kids had pizza, drink, and played just one game.... which was going around and around the limbo rod. Basically, quite bland and the staff was uninspiring. I would go for just the free bounce time ($$ required) but wouldn’t spend $600 plus gratuity for a 20 person party.
Nice place for b-day party, kids had a wonderful time there, very safe I recommend.
Awesome place. Kids loved it too!
Fun activities for the kids. We went to a bday party
Just had my daughters 4th birthday there..she had a blast. All the kids had fun. Would definitely do it again.
They get rid of you to fast
Wow.. full pack of fun for kids .
The staff at BounceU were very warm and welcoming to me and my family once again. This past summer I celebrated my toddler's 2nd birthday and we all had a blast! Jahaira who initially answered my phone call was very attentive to my needs. I had so many questions and she answered them all. She's a true professional and demonstrates great patience. For these reasons, I recommended my friends and neighbors to have their party also at BounceU!
First time there went to check it out to plan a bday, management is not aware of things staff is too busy on phones instead on children...And to think I was gonna do a party of 100 kids... Thank you bounce u for showing me I would of made a BIG mistake...
Good for private parties ... good staff
Awesome my kid loved it
This place is so fun! It's clean and I think I had just as much fun as the kids lol
My family and I went for an open bounce and it was great. My 7yo son and his 6 cousins very much enjoyed themselves (ages ranged from 5-12yo). They enjoyed 2 play rooms. Plus 2 slices of pizza with choice of apple juice or water, in a party room, where they played nice music. It is great for a group outing or birthday celebration.
Just had my daughters 3rd birthday party here! Great service and would recommend having more party's here!
Excellent service and personalized attention. I have been going there for years for the open bounce sessions, including the sensory bounce. My child just looooves this place and almost the entire staff knows him since the personnel is pretty steady. This says a lot about their HR and business ethics. They treat my child with love and kindness. Jahaira M. is my to go person for all my open bounce schedule arrangements and camp booking sessions. Her exceptional and personalized customer service, charisma and professionalism makes her stand out among other employees. For about two years She has always keeping me up to date with upcoming events, early bird registration discounts and much more. I don't get this kind of service anywhere else.
We absolutely love this place this is the second time we’ve had a birthday party at this location in Paramus the staff is fabulous the management team is knowledgeable and very friendly. I would highly recommend this place to anybody looking to have a bounce party.
Amazing place nice staff cozy atmosphere not to pricy
The staff does not pay attention to the kids while on duty.
Friendly staff, good environment, clean bouncy area, good party rooms
I went on a Saturday and staff was not manning the posts as other places do. Staff was in and out of the rooms with not too much focus on kids. We only got undivided attention during intro, going to the other room and at the end. I liked the toddler bounce because the climbing pyramid is easy. They are pricey if you ask me.
Great for kids.
Good customer service great staff and clean environment
We went for open play and it was fun but it was a little too crowded.
Having 3 kids, I have been to many children's birthday parties. Every time you go to one of these places you always find the same thing, which is the young staff sitting there talking to each other, on their cell phones and taking no initiative to do anything for the party. I recently had my son's party at Bounce U in Paramus and was pleasantly surprised to find out that was not the case here. I first called to book the party and spoke with Daniella on the phone, she was professional, courteous, and accommodating (which again is so rare these days). On the day of the party, the staff that was assigned to me introduced themselves and separated throughout the party to interact with the kids. They too were kind, courteous, and helpful. I was very happy with my overall experience, and would definitely have another event there.