Here you will be able to see all the reviews of real people like you who are purchasing the products of Monkey Joe\'s - Hagerstown (Park) in Maryland area.
Now this firm gets a rating of 4.3 over 5 and this rating has been calculated on 315 reviews.
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You know that we don't usually bother to put evaluations when these are good and we usually do it only if we have had a problem or incidence...
This Park belongs to the category of Children\'s amusement center.
Price was good and staff was very friendly and helpful. Bathrooms were clean though one toilet was not sealed to the ground so it wobbled. Bounce equipment was clean and kids had a good time. They were understaffed though so it was difficult to get a snack and no one was standing at the exit to check bracelets like they said they do. We also played games and no one was able to come to the prize counter.
Kids love it. Could use a little TLC, but not dirty, just held together with lots of duct tape
Great fun for the kids. The party was well planned and employees were so helpful especially the young man who coordinated the party.
Great place to take your toddler or small child to and let them get energy out. They love it.
My daughter loves this place and i love the staff
Grand baby Favorite play spot!!
My kids always have a great time here. My nephews birthday party was here a few weeks ago and all the kids had a blast and they were more than accommodating.
The kids had a great time playing.
A bit chaotic. Very easy to lose sight of small children during crowded times.
Good place for kids
My daughter loves this place, prices aren't bad, it's an all around good time.
Had a great time
Great place for a child's birthday party! Clean and price friendly!!
Just took the kids here tonight for the first time I love the place
It's a really fun place to bring the kids but not much to do for the younger ones that are under 3 they only have two bouncy houses for under 3 so they get bored easily but my 8 yr old loved the place.
Our first visit with our 2 year old was trick or treat night. The staff was friendly and attentive and all the parents and kids were great. The place was clean and all the amusements were in good working order. We will be back.
Shouldn't have to pay for a 2yr old. Cant believe i had to. Would have given a 5 star rating if it werent for tht. Very fun though
Nice place for kids
Awesome place for the kids unfortunately staff were very unfriendly
I brought my 9 year old granddaughter on a Tuesday. We paid around 9.50. She went down the slides about 4 times then she wanted to play the video games instead! So i spent $6.00 more on the games! We were ready to leave after an hour. It would probably be fun for a child's birthday party. The staff members never smiled.
I take my granddaughter here during summer vacation, she always has fun. Always a worker walking around watching the kids make sure their ok.
Great place for kids,,my grandsons loved,,
I want to work there it sounds fun with all the kids running around having a nice time when they are there
Cool place to take kids to keep them busy playing with each other instead of videos
A great resting place for parents and loads of bouncing fun for the kids!
My kids loved Monkey Joe's . I will definitely be going back soon.
My 7 year old had a great time, Great place to burn off energy, and have some fun. Everything was clean and it wasn't over crowded. My only issue was that most of the employees that walk around the play area seemed to be lazy. The whole 3 hours we spent there, 2 to 4 of them were leaned against the inflatables, one of the employees kept play hitting the other employee. One of them kept walking into the back and coming out, and throwing candy into his mouth. The female employees seemed to find flirting more important than keeping an eye on the kids. They just didn't seem professional at all. Everyone else behind the registers and such were great.
Grandkids had so much fun
Great place for kids of all ages. During the day is good for younger kids while school is going on. It is very warm in the building, so dress accordingly. It is a good price for the experience.
Never returning. All the bounce houses are falling apart. Wouldnt recommend taking anyone under 4 years old. They arent allowed on 90% of the stuff. Food is way to high priced . We ended up leaving 20 minutes after being there the kids were bored. WASTE OF MONEY!!
Kids loved it
Had a great time with my grandkids.It was super clean and the staff was friendly.
Great place for kid fun! Could be a little better for toddlers, but overall very enjoyable
Very busy and kinda disorganized. Hard to keep track of kids.
Too much fun ...
I like this place, but I wish they have popcorn and better coffee so we can stay longer
Very fun place for children that are hiper this is the place
Food and drinks are really high priced.
It's a good place to take the kids. Gives us parents a little break :-) GREAT PLACE FOR KIDS TO BURN OFF ENERGY!!!
Was very disappointed! My daughter is 1 1/2 and likes to slide down the big slides, however after I took her down one of the slides I was told she was not allowed on them. The "referee" was not very nice about it either when he told us we could not be on there. He told me my daughter was only limited to 2 of the small ones. I've been to other Monkey Joes and could take my child on all the jump castles with me by her side. I guess this location is great for older kids, but not younger ones if they like to go on the bigger jump castles. My daughter didn't want to play on the small ones, so we left. Waste of money.
Went there today on the 14th of October. Place was very clean and managed well. I don't remember the guys name but the manager on duty looks like an Italian guy was very nice and helpful. I will bring my daughter back here again
My son loves this place. Try to go at off peak hours as it can get a little crowded on the weekends
My 3 & 4 year old kids had a blast. We watched them play for about 2 hours and they loved every minute. The only thing I don't like is that some people turn the kids loose and don't pay any attention to them.
This place is always clean and makes me feel comfortable having my kids play here. There are tons of different blow up obstacles and play places. I really love that it never seems too busy when we go either.
Great place for kids to run. And get rid of energy
It is fun for the kids to blow off steam but in the last 8 times I've been there (in the past 2yrs) it never fails that within 3 days of going my kids get sick. I wonder how well they really clean.
It was okay. In a rough part of town
Our kids always have big fun here.
Had a great time go early and thru the week and avoid the crowds
Has our daughters birthday here. They were great!
Brought my 3yr old niece and 5yrs old nephew we had a blast!
Excellent place for kids to get their energy out. Easygoing staff was great as well!
My son and his cousins have a blast every time they go and it is not expensive at all
The manager and employees are so accommodating and friendly. Great place to take your kids to release their energy.
Great place for the kiddos. The staff on the other hand could use an attitude adjustment, but it's for the kids so it gets a high 5!
Friendly staff, decent prices, knocking one star because the bathrooms need more attention.
Great place to take the kids To burn off energy. I think they need a little bit bigger place. Get really crowded on busy days.
Not my favorite place to take the kids, the kids love it but the couple of times we went someone always gets sick:(
My grandbabies really enjoy playing there. And It's cheaper than Chuckie Cheeses.
Kids love going here...prices are reasonable and I like that they have staff all over the floor to make sure the children are ok and playing safe.
Grandkids really enjoy themselves
If it didn't have kids it would get 5 stars.
Great service! My son and I had a blast. Thanks for everything.
Excellent!
This place is very good for kids 2.5+. Good for parties and kids can hangout for longer than 2 hours which is best thing. Only one person is managing the group which becomes unmanageable at times
They don't have very many bounces for little kids under 2.
My kids love this place. I wish there was one in Martinsburg West Virginia
Great fun WiFi and no jumping time limit for the kids
The kids always enjoy it but I wish they would stop putting more and more vending machines and arcade games that cost extra money in the facility because it distracts from the kids interest of doing the activity that you have already paid for
A bit pricey. I dont think parents should have to pay admission when they are not allowed to play or even assist their child on the bounce house.
My kids love go here and a fun time for the whole family and a awesome place to go to burn energy out of the kids and fun games to play. It's also a good place to go to get out of the heat.
Kids loved It wish it had an ATM clean nice TV set up for the grown ups
Always a good time here. We went for the Halloween Trick or Treat party and it was done nicely, good job by the staff for keeping things organized.
A really cool place to have a party
It's clean. I've read some reviews about some locations being trashed but this one is always clean when we visit. Kids love it. We can sit and relax while kids play. They have Wi-Fi. There's eating and shopping places close-by if you like. It's very easy to get to. Plenty of parking.
Fantastic place to take the kids and let them burn off some energy, especially when the weather is to poor yo play outside! Monkey Joe's is one of our daughters favorite things to do!
My child ended up with a phenomenal party, but NO thanks to the "party planner". She quite literally got most EVERY detail wrong, down to the policies regarding the party. We were repeatedly told inaccurate information about our daughter's party. This was rectified in the sense that the party ended up being discounted, but we were after the EXPERIENCE, not a discount. Luckily my child is easy going or the whole party would have been a disaster. I suggest requesting a manager to set up any event and stay away from so-called "party planner" Sarah. Atmosphere for kids is five star. Everything else here is an utter disaster.
My daughter's favorite place
Love taking my grandchildren here!!
Good place for kids..
Was disappointed to go there and be told my child was not able to go down all the slides due to his height. Since i have 2 kids of different heights i have to pick which child to play with and which to ignore. Worst part is, everytime i go the rules seem to change on what the rules are. I guess discrimination on height is legal in maryland.
Great place to bring the kids to jump around and burn some energy. They have some inflatables that are suited for toddlers as well. The play area is well kept and clean. The bathrooms have been clean each time I visited. Why only 4 stars? Their food and drink prices are very inflated. My advice would be to give your children a good meal so you don't get gouged by MJ's food prices.
For a child under 36" tall this place is a complete waste. For families with 2 children, one taller than 42" (age 4) and one shorter than 36" (age 2), it passes into the parent hell of only one child playing while the other watches. Complete and total waste of a Saturday and $20. Not to mention the overwhelming nimbnu of additional cost video/vending machines. We will not be back.
Friendly staff. It's a little pricey. We had our son's birthday party here. It went pretty smoothly.
We had a reserved birthday party and it went great! They provide a party assistant who was awesome!
Stayed for hours. Kids had a blast. Great value and people
The kids had a blast. Was a bit warm inside the place. I noticed a few were sweating a lot. Plus a lot of red faces on the kids. My personal experience was very hurtful. I walked passed my cousin who was watching my son so i could go to the bathroom. When i came back i was told that the two employees that we were standing next to had called me fat and shook their heads. Now i am currently 6 months pregnant with my second child. No i wasnt skinny before i got pregnant either but i have watched my weight very closely since. And honestly I was feeling very good about it and myself till tonight. So we told the management about it and he didnt really care one bit about it. So they need some major work on customer service skills there.
Fun place for kids to run and play. Been here a couple times, always an inviting atmosphere and helpful staff.
Attended and held several birthday parties here. It's a fun place for a decently wide range of children.
Good for children 3 threw 12...
This was a great place for my daughter's 7th bday party! Monkey Joe's took care of everything! Our party host was Hannah and she was wonderful!!!! Hannah was very friendly and patient with all eight children in our party. Thank you for making our daughter's birthday a great success!!
My kids love it here! Great place to burn off some winter energy :)
Friendly great prices lots of fun
Great fun for the price, grandkids loved it
Daughter loves the bounce houses and slides.
We always have a good time
Our most recent visit was disappointing. Our children always loved going to Monkey Joe's but this time most of the inflatables were not in working order or they had so many patches on them that they weren't staying fully inflated. Hopefully they will invest some money into the inflatables soon.
My daughter loves monkey Joe's, so we go pretty often. One of the complaints I have is that there isn't a lot of supervision. Especially when older kids literally run over the younger kids. It always seems the staff at monkey Joe's is always standing around watching and never says anything. They all look like they would rather be anywhere else. This is a shame as they have a great opportunity to make the experience a special one for the younger kids and teign in the bigger ones. Just always seems like a great idea that is poorly executed.
kids had a great time.
My 2 1/2 year old enjoyed himself. It was between Christmas and New Year's so it was a bit crowded that day. The prices were reasonable... The inside was INSANELY HOT! I was just standing in a t-shirt and sweating, my kid was bright red. The facility itself was dirty.. very worn in.. smelled of sweat, feet, and wafts of BO. Most kids were respectful and nice.. some were visibly sick (not really MJ'S fault, but worth knowing) .. But some older kids trampled mine a few different times pretty hard with no word from the "refs". Twice is happened from kids that were probably 7-8 years old playing in the toddler area (less than 3 years old). My kid liked it, I was grossed out by the place, I might on a rare chance go back if he begs me.
Was great
It is a very clean place and your children will love it my grandbabies had a blast you pay one price and can play all day if the kids make it all day my two was played out
My son loves it here
Any toddlers that goes here. Will not want to leave.
Super nice staff and they were very considerate of our autistic child. Thanks!
The kids enjoy it wish it was cleaner.
The workers went watching the kids to closely big kids were knocking little ones over my daughter is 3 and got knocked down smashed and kicked countless times we only stayed an hour and a half because of it. The magic show sucked kids knew the tricks and my was bored with it. Not many eggs being put out either. Will rate on next trip again..
Kids had fun! Clean-friendly and safe.
Perfect for kids. Not cats!!!
I took my son and daughter here and had an awful experience. I even emailed them and never heard anything back. Not only did the one kid working there start shutting down a bounce house while my son was on it but they were doing it to all the houses with kids on them. It wasn't even closing time yet. It was dirty. The play area for kids that aren't allowed to bounce because of a height restriction (which is ridiculous because my daughter was older than some of the kids bouncing but she wasn't allowed to because she's short and petite) was non existent. The toys that were there were broken and so dirty. The computers didn't work. The keyboard letters had been rearranged. I mean you can't expect much out of it because of where it's located but they should at least try.
super good for children, they really live it!
The kids loved it. The food is meh, so-so. There is an age limit. I believe it's 12 or 13 years old. They offer birthday parties. If you go, be prepared for the NOISE!!
Had my son's bday here and it was great AJ did a great job taking care of us the management was excellent as well we had 16 kids and the day went great !
My little nephew had a ball at his favorite spot #monkeyjoe's. The prices are fair, $11 for as long as the kid wants to play, lol. Snacks are fair prices as well. The atmosphere is great, they have a small area for adults to watch sports. And most of all customer service was GREAT!
Usually I have a decent time, but today I checked the hours ( which said open 10-7) on Google before traveling with my 1 & 2 yr old for 20 minutes. I get here and a note is posted on door saying they will be closed Mondays during September. I checked the website and fb page to see if this info was on there, but it's not. I've worked in customer service for 15 years, info like this needs to be updated to save people's time.
Friendly staff and clean as usual
Very fun place for all ages!
My son is super active, so it was a great place to go and blow off some energy. He's young and still had a great time bouncing, running and climbing.
Great place for the kids to burn some energy off and parents to relax. There's Wi-Fi and they just put some games now like chuckie cheese (except they work) so made the experience even better.
I always take my son here. We have wayyy too much fun. Today there was an Older Man working there watching the children and was completely rude to the children. Yelling at them, putting his hands on them to stop them, and watching them and blasting rules like a bouncer at a rough club. He may have been enforcing the rules but there is a better route than acting like that kind of a negative adult towards toddlers. I was not the only adult there noticing this behavior. If I return and the other adults return with their children and the episode repeats there may be a repercussion in attendance because if the environment becoming a negative one for children.
My Grandson loves it!
So much better ran than Sky Zone. Staff is well trained and professional.
My 3 year old loves this place ...and they have massage chairs for parents.
Our kids absolutely love this place. Keeps them entertained for hours. I feel like prices have went up recently making our visits less frequent.
Very clean alot to do for the children
My son loved it so I like it. It was affordable fun for him, who is almost 3, and will go back again soon. Friendly people and he made new friends.
A fabulous place. Will visit again
This is the go to place for bringing the kids to. Better than Chucky Cheese or even the park. The staff is very helpful and there a perfect safety check when leaving.
My sons adore this place
It’s pretty small. They don’t let the adults go in unless to supervise (no fun!) The food is super limited. Overall, not too impressed. Go to the one in Frederick MD!
They take forever to get people checked in. We stood in line for over 30 minutes and there wasn't many people in front of us. They really need more people to help check people in.
Overpriced
Great day at Monkey Joe's, my first time with my 3 year old and we will go back.
t’s not really toddler friendly. They said only two jump houses are for ages 3 and under but the bigger kids kept going in and the little kids were not enjoying that. They have staff that just stand around and won’t say anything if a bigger kid is inside the toddler jump. I had to go inside a few jump houses to get my toddler because the bigger kids just kept knocking her down and she was not enjoying it! they should just divide the toddler side from the bigger kids. Or put staff members that can actually do their job.
12yrs & younger accepted, 2 separate areas for kids 1-3yrs., about 10 other bounce/slide/obstacle course jumpers for kids 2-12yrs. (SOCKS required) - about 10+ arcade style games (additional charge/tokens), unlimited jumping for about $6 (2 & under), $9 (3-12yrs), & $10 holidays.. snack bar food/drink options, restrm., water fountain. Kids & adults get wristbands @ check-in & then at checkout for safety.
Good place for kids, food and drinks are extremely high priced, just go to Pizza Hut after the trip and get waited on. You will save more money there. Very warm in there. Noticed a lot of red faces and sweaty kids.
Great place for the kids to run around and have a good time,very friendly staff and good service
$8 ea kid. Took my 2 yr old and 6 yr old. They both had a blast, talk about adrenaline rush. I had so much fun watching them and got a few great pictures. The only complaint I have is that the bounce play areas tend to get very crowded. I had to enter twice due to both of my children getting trampled on, some of the older kids can be rowdy and do not take smaller or disabled children in to consideration, but that's not at any fault of Money Joe's, its lack of parenting/ supervision.
My grandchildren love this place!
My daughter loves it! Clean, great staff, friendly and observant
Place is quite good, clean and maintained. We attended a birthday party. Arrangement was less resourceful. Only 1 party attendant was there to help all required stuff. Presentation was not much attractive. Party host have to involve with all the requirement of guests and kids.
A jumpy place that's clean and safe. Ample seating for adults to sit while kids tire themselves out.
Great for a rainy day to let the boys run some energy off!
It was not that great. I had my 6mos old granddaughter in there we jad her sitting on the crab taking pics and we were told thats not allowed or we had to pay ten bucks I was not going to pay 10 bucks for a 6 month old taking a picture on a crab then we brought a cake in all we can do sing Happy Birthday to the little boy and they were rude and said we couldn't bring the cake in the prices are outrageous.
My kids love this place
My kids really enjoy going but on the weekends it can get a little crowded.
11 bucks and the kid can jump until they pass out .... Clean and up to date equipment here. What I like most is there are staff that constantly walk back and forth to ensure safety.
Third rby as me and g
What can I say my kids love it but some of the employees seem to have attitude problems.
Yes this place, kids big and small will enjoy it
Very fun birthday party! Even though the birthday boy wasn't feeling well all of a sudden, it was worth the money! The host Aj was awesome!!
Great family friendly place. Was impressed with their signage explain cleaning methods to keep flu, germs etc to minimum.
Friendly staff, not overly overpriced. My daughter attended a birthday party and had a great time. I would suggest making a night where parents can jump too!
Great to take kids ages 1-10. Good way to burn energy. Everything is in good condition with several staff around for assistance. Been taking my kids here for the last 6 years. I frequently can find coupons or discounts including Groupon. There is no time limit to play, we are generally spend 1hr here. Also great for parties.
I love this place so much.
This is truly a kid's dream come true
Always a great time for the kids and fairly inexpensive
The kids love the bounce houses and slides.