My family was at Deep Creek Lake for a family reunion. We (20 people, including young kids) partially came to Funland after seeing that their website offered daypasses and group rates. We arrived and asked about both just to be told that they didn't offer them. We said that their website stated that they did and were told unapologetically "well, we don't have either."
Ok, so this trip just got a LOT more expensive. Oh well. We're already here. The kids are bouncing off the walls and just want to GO. We bought the tickets and the kids had fun. The go-karts are just OK, and we didn't know before buying the tickets that the carousel only runs every 1/2 hour.
What really bugged us was that our kids ended up fighting over a prize when we got home. We saw a sign posted on the ticket machine saying "8 tickets for $.25, etc." Specifically, my youngest is on the spectrum and really got attached to the toy and the winner was bummed. My husband drove all the way back to Funland to just buy the 150 tickets according to the sign and get the toy to make peace.
But, when he got thete, he was told, "No, you can't buy tickets or prizes." He pointed out the clearly posted sign IN the arcade and the staff, again, unapologetically said "that's not actually the policy." Then, why is it posted?! He asked for an exception considering that he drove all the way back on the basis of THEIR posted sign and they again said no. This is completely ridiculous. Funland should honor their posted policies. Not wanting to make a huge scene when many other kids were waiting to redeem prizes, my husband left. We won't be back on this trip or any others that we make to Deep Creek Lake.