We've got all the reviews of people who consume the services of Silverlake The Family Place (Park) in Kentucky.
Now this business receives a score of 4.1 out of 5 and that score has been calculated on 96 reviews.
As you can read, its rating is good, and it is based on a very high number of opinions, so we may conclude that the valuation is very accurate. If there are many people who bothered to rate when they are pleased with the business, it works.
You know that we do not usually stop to write feddbacks when they are positive and we usually do it only if we've had a problem or incidence...
This Park is classified in the category of Water park.
I love silverlake but we moved 25 minutes away but just because it is 13 miles and not 25 miles they will not let us suspend our membership until we move closer. We just simply can’t make the new 25 minute trip with our schedules. Our old home was only a few minutes away. I find this to be super inconsiderate considering I’ve recommended multiple families, and have promoted their brand on social media. It’s a shame that they wanted to me $450 more dollars over keeping a valued customer for many years to come when we move closer and as a nice gesture to someone who has brought them a fair amount of business.
Their membership department has no idea what they are doing. They screw into things you don’t want and then tell me that it’s the best place in the world. Well DO NOT GO THERE!!
Been a member for 7 years. Always feel welcome whether working out at the fitness center or at the outdoor pool in the summer. Silverlake is family friendly.
Great family place with fitness rooms and indoor pool and outdoor water park! Opening soon a new fun center.
love the gym and working out with my dad, great place for the family
Silverlake offers outdoor water-park style pool, indoor Olympic pool, indoor warm wading pool, gymnastics, daycare, host of studio classes, cross training, saunas, treadmills, weights, and many other amenities of a large athletic centers. Multi-generational patrons with a down to earth atmosphere. I use a limited set of their services and have had occasion to be irked when treadmills fall into disrepair and don't get fixed, so check into the place and look closely at what you would personally use. Expensive but good and recommended by me. I update my reviews and review only places i frequent... Think Silverlake rates 4.5 stars September 2017
My family have been members at Silverlake for the past 5 years. We have benefited from so many services over the years... from Funastics, Indoor Waterpark, Group Exercise classes, Kids Quest, Gym, Swim Lessons, and most of all the Outdoor Waterpark. No matter if its winter or summer, there is something for our family to do, have fun and stay active.
Member there for a year i have had 6 guest passes and my daighter had friends from out of town and we couldn't get them in because it was a weekend! What a joke. This place has deplorable customer relations!
A little expensive but a great place for the whole family. Classes and activities for all ages.
We had a blast at Silver lake water park today! There were shady spots, lots of Chairs and a baby pool area.
Great facilities and Staff. Nice selection at Snack bar including recovery shakes and really good sandwiches, subs and paninis.
An all encompassing Family activities club. They recently built a gorgeous kid and adult friendly area that offers rock climbing, bowling and a full service bar. This is on top of the fully equipped gym and lap pools. Come take a tour, you'll love it.
I have been coming to Silverlake for most of my life and I absolutely love it! The upgrade they recently had makes it even better! I love coming here to workout and it’s a nice and quiet gym to get a good work out in! Denise was also my personal trainer here for a while and I loved her and everything she helped me with, the staff is wonderful!
I enjoy Silverlake and try to take advantage of all the classes offered. It's one of the only places that babysitting included in the price of the membership. it's a place where I can workout and then go swim with my kids. The outdoor water park is where we spend our summers and there's no need to pay for vacation when Silverlake provides a perfect staycation.
There bus just about hit me on buttermilk pike today..... Needs to learn how to drive ....slow down
This place is amazing! There's a indoor and outdoor pool there's play area and gymnastics sorry I mean funnastics!
We’ve been Silverlake members for a few years now and love it! I love the personal and team training, and my daughter loves going to Kid’s Club. Having a family-centered fitness center makes it so much easier for me to get my workout in. Highly recommend!
Siverlake is so much fun to go to. There is so much to do, they have slides, diving boards, lily pads, etc. I definitely recommend checking it out
I cancelled my membership 2 months ago iver moving out state and they still took my money plus extra
I love the place. Great outdoor water park. The only thing I wish they had indoor tennis courts.
I was a long time member here when I lived in Northern Kentucky. Definitely a worthwhile investment in membership here. The whole family really enjoyed time here, great memories at the the outdoor pool (climbing wall, and special events). Swimming indoors all winter, and working out at the gym!
Great fam place. Lots of activities. Keeps kids away from screentime!
Good
If you are looking for a clean, up to date family oriented work out and recreational facility Silverlake is the place.
Pool is crowded staff is not friendly and the contract you sign is missing many rules.
Great facility - there are as many as 25 swim lanes, they open at 5:30am, the spinning classes are convenient and well directed, the workout facilities are state of the art, clean and lots of Trainers available, the staff is professional and very friendly, the outdoor water facility is incredible, and the overall value is superb. Can't ask for more.
My family lives here and loves it. My only complaint is the summer camp. The camp councilors just don't have control of them. My kids refuse to go anywhere that they are. In the kids area, my kids have been spit on repeatedly by the same kids while the councilors sit and read books. So then we tried the trampoline park and had similar issues. Then same with the pool. We've had issues with them playing around in the workout area while the councilors are in the side room. When the summer camp isn't there, the place is amazing. The main everyday workers in all of the areas are great. The kid zone and trampoline area people are amazing with the children. The don't just do their job. They play with the kids. The people at the snack bar and the towel area are always smiling and friendly. The always ask my day is going. Couldn't ask for a better group of people.
You get more than you pay for. Facilities are good and getting better
The pool is excellent.
Had a great time love the vibe
I have been a member off and on for about 5 years. They have worked with me when the budget was a little tight and i froze my account for a little bit. I love going here and you get way more then you pay for and i can't wait for the new expansion. The staff is very friendly. The locker rooms are clean and comfortable. The facility inside and out is impeccable. The Pools, the trainers, the classes and the equipment is wonderful!!!
I will will be there at at the end of the 6
Never been here but it looks so fun I wanna go
Silverlake has been such an amazing place for both myself and my family! From the variety of classes and fitness equipment for me/husband and the endless fun for our kids. Silverlake has allowed “me” time to be possible. It’s not just our nightly or weekend go to after school....it was actually the kids preschool too! With two graduates under our belt we look forward to our third! And the pizza is really good:) Thank you Silverlake!
So I went to this place and ordered a smoothie at the cafe and got it THIRTY minutes later, I had ordered this before and it had taken less than 5.
Silverlake has something for all of my children and even allows me to squeeze in a work out with the play area. During the winter and "snow days" the indoor pool is a popular attraction for me and my children. During the summer it's playing in the outdoor pool. I find it very family friendly and trust me I have triplets so it is difficult for me to find places that can meet the needs of me and my terrific trio. The staff has always been wonderful and I can't say enough about the love and encouragement shown by the coaches and swim instructors. My kids love their coaches and instructors and look forward to seeing them every week. There's always room for improvement but I find this place to be truly, "The Family Place."
At New Year Clippers Swim Meet
Love the water aerobics!!
We really enjoy going to this facility. There are a lot of physical activities to choose from, and Silverlake WaterPark is great! My only concern is pricing. For a family of three, we pay the same rate as a family of six. Our rate is currently $139/month as a family of three, which increased this year from $126/month. This is simply too high for a family of three (even with upcoming additions). Families of three or four shouldn't pay the same rate as families of five or six. Other than pricing, we love it!
Plenty of equipment, relatively clean (for a gym), plenty of hours to fit all schedules, and courteous staff. It's not the cheapest one around, but very convenient for us so it's worth it.
internet is horrible. Earlier it was good but after remodel wifi is horrible.
Great water park
It’s a great place to work out and have fun but the new applications close WAY too soon.
I absolutely love this place! This is your all-in-one, fun for the whole family destination in northern Kentucky. The original building features a full gym, lap pool, locker rooms with sauna/steam/shower, kids play area and snack bar. Oh, don't forget the water park just outside for the warmer months. If that wasn't enough they went ahead and created an entirely new side, almost double the size of the establishment. New to Silverlake is an amazing rock climbing area (not just one wall but several, varying courses, a kids suspended obstacle course, zip line, bowling alley and full bar. Thinking about joining. Stop thinking and go see it. Nowhere in the Cincinnati area even comes close to this place. Love it!!
I am a member over one year now. When I joined it was very exciting, kids loved it, but soon we realised that it’s more commercial than family. Most of the time either fully or partially the indoor swimming pool is blocked for some swimming competitions or classes and the members are not allowed to use the facility. It’s more like a training and competition arena rather than a family place. And Above all they don’t even bother to intimate the members either by email or sms about such events which is a very easy thing to do. Even the kids pool are blocked for one or the other reason. I don’t think its worth the money or deserve the the tag ‘FAMILY PLACE’.
This facility is disgusting. While waiting for my daughters swim practice, I was sitting in the bleachers and it was totally gross. There is food wrappers, empty drink containers everywhere. A lot of the food has been stepped on and tracked everywhere. I even say a mouse run from behind the garbage can. It doesn’t take a lot of effort to run a broom up here.
Love this place!!
This is a great place to work out the staff is very friendly. My kids love playing at kids quest and in the pools. They have a wide variety of things to do for kids and adults.
Nice facility and well maintained. Membership club. Outdoor water park opens in the summer time. Variety of pools and equipment. Indoor pool is a popular venue for junior swimming meets. Limited free wifi.
Best bang for your buck! There are so many different activities to enjoy. My favorites are the aqua aerobic classes with a super variety of classes and instructors.
I've been a member almost 8 years. I joined for the pool to get back in shape thru swimming. I've made friends and my kids have found things they love to do because of this place. I'm there just about every day and the child care workers take care of my toddlers like they are their own. I never worry and most of the time they don't want to leave. There may be cheaper places if you just want to work out but the experience the whole family gets here is worth it for me.
I am a member for 17 years. I joined because it was the only place where I could go to swim laps. There are multiple lanes available and a lane available whenever I choose to swim. I love this place. I have watched it grow each year for the entire 17 years and the club never ceases to amaze me with the improvements to the facility.
My experience is limited to the Silverlake facility. I joined because my kids are on the Clippers swim team. They love swimming and the facilities kids area allows me to get my workout in while they swim or play. I have not had to wait for a swim lane or on a machine either in the morning or evening. The physical training staff are very friendly and helpful. The Ignite program is perfect for me as I set my goal of getting back into cardiovascular shape. If I am in a hurry and don't have time for a post-workout meal, then the smoothie bar is ready to prepare a delicious shake for the road (although not open after my early morning workouts). Parking is ample. The men's locker room is ample size and no waiting in the line for a shower although sometimes it takes a minute to find a locker for my bag. My overall experience has been a enjoyable one.
The place is so nice. The workers are very nice. Everything is nice.
We have only been to the gymnastics room so far, but my kids loved it. An hour of trying out all the gymnastics equipment was pretty much a dream come true. Staff was friendly, parking was easy to find, and the snack bar was really convenient for us when we ended up feeling hungry.
This place is HORRIBLE!!! They have the worst customer service. DON"T SIGN A CONTRACT because there is no getting out of it. The staff is rude and unhelpful, the facilities are dirty and my daughter got hand, foot and mouth disease from one of the changing tables at the pool. My wife was turned away from child care with our 12 week old because she didn't pre register, but she was never told she was expected to. Then they told her that she had to schedule child care a month in advance. I'm sorry, but who knows their gym schedule 30 days out. RIDICULOUS! THIS IS THE WORST GYM I HAVE EVER BEEN TOO!! DO NOT DO NOT DO NOT JOIN HERE.
They scam you out of money when possible. Read contracts carefully as they will be happy to act deceptively if it gets them another months dues!
The staff is very friendly. The locker rooms are clean and comfortable. The facility inside and out is impeccable. My son and I love it here!
The towel boy named Luke honestly makes my day everytime I come. Extremely friendly and just a great employee. Don't go without giving my boy Luke a hi.
Great place for swimming. My first day here and the staff was very friendly.