Here we offer you all the feddbacks of real people who purchased the products of Altitude Trampoline Park Of Louisville (Park) in the area close to the state of Kentucky.
Nowadays this firm receives a score of 4.5 stars over 5 and the score was based on 792 reviews.
You may have noticed that the average of ratings is basically the highest, and it's founded on a large number of scores, so we may conclude that the assessment is very accurate. If people have bothered to value when they are satisfied with the business, is that it works.
You know that we do not usually stop to give reviews when these are positive and we usually do it only if we've had a problem or incidence...
This Park is included in the category of Amusement center.
The manager was very rude and unpleasant. We didn't receive the services that were supposed to come with the birthday party package. We serve and hosted the party ourselves and when we asked if we could have some cups the young lady Halle said absolutely she we go get them but later came back and said her manager (Latrice) said no she wasn't giving us anything. One of the parents asked if they could make an announcement to the party the manager replied that's not in my job description. The whole event was unpleasant and uncomfortable for the party guests but the money was already spent so we continued our party. The supposed to be hosted Halle was really nice and did what she was only doing what she was told. She didn't stay and host the party she was told to work the counter
Just took my 4 year old and 1 year old here on a Saturday morning. We had a fantastic time. The 1 year old even got a chance to have fun. The place was great and clean with s friendly staff. The pricing was very reasonable. Had a blast. We’ll be back.
Birthday party Hosts could use some training. If youre hosting a party for 2hours you dont take your half hour break during that time. Bad work ethic
Nice place, always clean! A little bit pricey for a family of 6, but my kids enjoy the time here :)
My daughter LOVES this place. Super friendly and helpful staff. Worth every penny!
Would have been better with customers who could clean up after themselves and parents who home school their children on manners before using this place as a babysitter
Nice staff. Fun place for kids. Price is decent for toddler time and early activities!
Altitude is very cool. We live on the other side of town, but I have family that live near Altitude and the kids had been seeing it and were dying to go. It was a Friday night and it was a little busy so there was a line, but once you check in it's not crowded because the place is huge. Plenty of room so you don't feel claustrophobic (ahem...like you do at another similar place...
Had a good time
My original review wasn't the best but I have to say since then this place is great! Staff are much more attentive. Lots of specials going on and family friendly events. I recommend this place to any family looking to have fun.
Great fun kid friendly.
Wonderful, huge, and clean facility. Lots of people, but it never felt unsafe. Quick process to sign in and then you can bounce away!
We go to the toddler time on Saturday's pretty outstanding.
My daughter enjoyed it here. The food is a little pricey but if you are only going for the trampoline (jumping) it isn't bad. The atmosphere here is very nice.
I Was there a week ago and we didn't get to see our friend Kali that we see all the time in the past when we go but we had a good time my children been asking where their friend Kali was. I just Want to say thank you for having good employees that care about our kids and play with them. This is a wonderful place we will be back for sure !!!! Tell Kali thank you for making our time good !!
Very clean, kids had a lot of fun. Little expensive.
Daughter always loves the experience.
My daughter loved it, very nice staff and a good place for kids to have fun.
It's a big park and we pretty much had the place to ourselves. Although one employee hovered, he didn't stop us from having fun like some places do.
We absolutely LOVVVVVEEEE this place. Very cool place to bring children of all ages. Our two year old loves toddler time. The staff are amazingly sweet and very helpful. We will be looking into booking our sons 3rd birthday party here very soon. Highly recommend this place. LENGTHY UPDATE FOR BIRTHDAY PARTY!!! We booked our son's 3rd birthday party months ago for this past Saturday at 2pm. Included, we got a private room, 10 child jumpers and socks, plates, forks, water, a t-shirt for the birthday boy and also a free pass for him for a future jump. We also got a host but didn't understand how that went until less than a week before the party. No outside food or drinks unless it's pizza, cake and icecream. They told us the week of that it would be $12 for each added jumper. We were paying for 2 extra jumpers. We had 12 child jumpers and 1 adult we were paying for. 30+ adults rsvpd and were all told prior that adults would have to pay for themselves. Then we get there and our host told us any child under 2 were free and their parent could take over their spot so long as socks were paid for. We had at least 3 under 2. And there were only 2 cafeteria, bench style tables. They did their best to accommodate us with folding chairs. Our host was amazing. Incredibly sweet and inattentive. However, at the conclusion of the party, we were told we had an overage of $60. When asked who didn't pay, they couldn't tell us. They said 3 adults failed to pay and when asked, just read off the list of who checked in. Not all of those adults jumped. Then my mom told me upon arrival, she gave them the party name. She was going to pay for herself then and there. Upon doing so, she was told it wasn't nessessary. They basically added her to a "tab". Several came in after my mom and were told the same from my understanding. Now, they told me that we had 3 adults not pay. If it was 12 per jumper, there's no way that's right. Math far from adds up. I told the adults beforehand they had to pay for themselves and when they arrived, were told it wasn't nessessary. We spent a pretty penny on this party and I wish they would've communicated with us or at least kept accurate record of who jumped and who didn't. In spite of that...would we do it again? Now that I know the ropes...yes. We've been back twice since. This place is our son's favorite place on earth. The staff are the best around and the park itself is extremely clean and all around awesome. Our host was amazing. But next time, I will make sure communication is clear as crystal. As you should if you choose to book a party here.
We LOVE LOVE this place. It can be a bit pricey but they have deals, check out the website or on Facebook. They also have free hour on Sunday mornings from 11am-12pm and then we just pay for extra time. I have a special needs child and this is his favorite place to come. And I get to relax some too. They are always understanding that he doesn't like to wear wristband and sometimes the socks(even I wish he would keep them on). The staff is always nice and fun!
Was a lot of fun but got very crowded defiantly recomend taking younger kids earlier then 6pm. The place was worth it. The concession stands where reasonable on prices. Only problem i notice is staff is not good with crowds. I will return here in future cause it is fair priced fun an good exercise. Just make sure you tell them what size socks you need cause mine where to small an hurt.
The kids had fun....although it was really crowded.
Great place helpful staff..
Great place for the family to have fun. Also great for birthday parties. .
Very nice environment, very friendly employees. Very Clean ... our first time here was a couple weeks ago and we absolutely loved it . The cashier was very friendly and explained everything in a very nice manner. Our 5 year old had an absolute blast. My husband and I also participated with our 5 year old and it got a little crowded but as big as this place is you don’t much notice .. because time flys .. love love love love love love . We will have many more visits.......... love altitude trampoline park
Great place to take the family for some fun
Love this place! We choose this trampoline park over all the others! Love that their toddler time is 3 hours instead of 1!
The music there wasn't appropriate for kids and counter staff aren't very caring but the place itself is great
Not worth the money to throw a birthday party
Came on a Friday night... not too crowded, polite staff, decent price, CLEAN...exceeded my expectations. Will definitely visit again.
Family loves it, great place!!!
Just recently took my daughter for the first time and we both had a blast ! Great customer service , friendly atmosphere and your guaranteed a ton of laughs and a great memory with your little one to look back on ! I look forward to our next time going and taking my son for his first time ! Love , love , LOVE this place ! :)
It's fun but there's not a lot for teenagers to do
Experience was great! Fun for the entire family!
Always a great experience here. This is handicapped accessible. There's no ATM here and you can't get cash back from purchases. Small slushies are $3 and some change.
Very nice trampoline park for children, adults, families. Affordable fun for the whole family. The trampoline park is kept very nice and clean. The staff are do courteous, helpful, and friendly. The staff make you feel welcome. My granddaughter loves Altitude Trampoline. I am so grateful we have Altitude Trampoline Park in the South End of town. Thank you Altitude! Job well done!
It's ok I guess for two people but I recommend house of boom for a group and birthday parties it's very small and doesn't have lots of stuff to do.
It was a fun new experience. I liked how nice every one was.
This is a very nice place for kids. Though it’s so busy all the time. If you get on time, it’s a great place to hangout
Great place to have a kids birthday party and they order pizza from papa johns for your birthday party. Or, if you're not having a birthday party they have papa John's pizza by the slice. Also, the best slushies -from ICEE.
Pizza arrive after the party was over. I feel like I was over charged had 20 off coupon plus was supposed to get pizza free of charge. Paid 191. Very disappointed and I come here every year for her birthday.
This is jaidens fave place to play. We come EVERY Friday night. $18.00 for 3 hrs jumping. Slice of pizza and a 20oz water! Best price for 3hrs fun in town! He always has a great time. The staff arec friendly and so nice. The place is clean and it's nice to have the big couches to sit on. They have added an arcade and prize shop. This is an awesome way to spend some fun time .
Great place for wearing out the kiddo. Plenty of places to watch from. Warning kids don't want to leave.
Great place for the kids to play and jump
Lots of fun. My daughter really enjoyed it. Kinda pricey
It was okay. Me ave my son enjoyed it. The only thing i didn't like is they didn't have a atm. And they had to order a pizza from papa johns.
My little one loves this place.
Looking for fun check this place out
I do not like these type of places at all. The one and only time I was here a boy of about 5 was running by the picnic tables towards his family. He tripped and fell and hit his HEAD on the metal table. He split his eyebrow open completely open. It was traumatic to everyone arauna
My kids enjoy coming here. But its always annoying signing the waiver so many times.
This place was awesome I took my nephew Fyi: keep the trampoline socks and wash them so you don't have to pay for another pair the next time you go!
Great environment for the whole family
Very nice place . great prices. The only issues I always have when I go there is my son ALWAYS gets bullied. Most of the kids aren't being watched so they can do what they want. I stay right at my sons side.
I took my 1 year old and my husband on a Monday Evening. We all had a great time! The staff was friendly and attentive to the children. They were Very assertive when they needed to be, which is necessary, or they would get run over by energetic children. Its a good addition to this side of town. Kids ❤️ it and it provides a way for them with a good way to be healthy! If tou find something bad about this place, its because you’re looking for something bad. This is a great place for families!
Fun, clean place the kids had tons of fun
I really wished that they had outlets. So that the adults waiting and watching their kid or kids jump, can CHARGE their phone if they need to. The Saff, is VERY nice and friendly. A VERY LOYAL CUSTOMER.
Great trampoline park! Great specials and coupons. We usually come for Toddler Time on Sat from 9-12. Toddler and Guardian jump for only $7.95. Arcade has been updated and is looking great!
Workers are very respectful the children are well behaved and the pizza is good the kids love it and we can just chill out while the kids enjoy their time. Prices are very affordable as well.
Staff was very friendly! My kids had a blast. We went in the middle of the week, during the day so the crowd was light. Fun atmosphere, even had a movie playing!
A really nice place to take your kids for a Birthday party
This was a very nice, clean facility. I’m glad the powers-that-be decided to have our wrestling banquet here.
Had a great time here today at toddler time with Marshall from Paw Patrol. Lots of kids running around, but it didn't feel crowded. Love how large this place is and that there's actually something to do on this side of town!
Pretty fun place, wish there was more stuff to do though
Grandkids love this place really at birthday times
Nice clean space. Attended a birthday party. Staff was friendly, attentive and helpful. Not too crowded and all of the "jumpers" were courteous and cautious around smaller kiddos.
This was our first visit to the location and we enjoyed ourselves to the fullest. The staff was kind and very understanding especially Sydney; she was extra attentive and efficient. The employees watching over the open play areas were very vocal when one person would not be following the rules and with us having our 2 year old around, that was especially nice to see the rules enforced. We will be back indefinitely for more great fun!
Had a wee wonderful experience with princess poppy(trolls) my son and daughter love this place great bday op
We had my daughter's birthday party there. The lady who helped us with our party was very nice and helpful. It was a wonderful experience.
Bouncing around while playing dodge ball was so much fun!! I was more excited and had more fun than the kids. I definitely will be going again and again and again.
If you have not signed a waiver online before you get there you will have to sign one when you arrive. The place was clean. Bathrooms are clean. Staff was friendly. For a Saturday, it wasn't too busy. The kids had room to jump and play. They have a lot of staff on the trampolines to ensure the safety rules are followed. I appreciate how they have different areas for birthday parties. You can either get a private room or have it in the open. Be sure to download the app if its your first time, you'll get a free icee. Kids really enjoyed themselves... and parents/guardians, no one knows your kids like you do....you still need to WATCH YOUR KID(S)!
My daughter and I love this place.
We had a great time! And the morning bird special was great for us having so many going.. it very affordable. We loved it
Went on Friday night the line was to the door but moved very quickly. The staff was very helpful and friendly. This place is huge and several things for the kids to do. The kids had a great time and are ready to go again. I think it's great that the owner choose Shively for this park, this side of town needs more things for kids to do. Was nice to see that there were Police Officer's there for added security. The prices are very reasonably and the place was clean. I hope to see this park stay around
My 10 year old had a blast! We both felt comfortable & safe. They announce when time is up, played lots of family friendly music!
Kids totally protected. Could unleash themselves. Not a sit and watch activity.
My son was invited to a birthday party and it was very fun. He had a fantastic time. Family friendly and anyone can do it. I even gave it a shot.
Always fun for a kids birthday party :)
Wonderful place. Lots of fun!
My kids were bored 20 minutes into it. They wished they had gone to house of boom. We were lucky to use a coupon as this would have been a large waste of money for my two kids. Still basically paid a dollar a minute. My kids even went up and ask for some type of refund. They were not allowed to wear there house of boom socks and were charged for new socks that were the same. My kids requested for me to rate this place as they were that upset.
Need to have a restaurant but besides that very friendly place.
Been here a few times now and had my daughter's birthday party here as well. Always so much fun and very clean. Every time we go, they have added something new, like more seating. They also have great deals that run thoughout the week for discounts on toddlers and such. And the staff is always very nice and helpful. I do wish they made there own pizza and other food items instead of ordering and having it delivered. They food comes fairly fast tho. Would recommend.
They was very helpful and nice helping us plan our granddaughters party.
It was for the kids and they had a good time.
They probably should not let me on the trampoline ever again, bit the grandkids loved it and the price is right
It's fun but I do hurt myself out someone hurts me there other wise it's a grate place
I get bored quickly here. Other than that, I have no complaints.
Fun place to come relax and let your kids have some exercise....
Great place for kids. Fantastic price for the time they get at exercise and burning energy.
Seems like a fun place, I haven't jumped yet, went with a friend and their child. The kiddo had tons of fun.
Had granddaughter's birthday party here. The kids just love this place. Not very much for adults to do unless you go jumping around with the kids. I'm a lil too old for that but the arcades aren't bad. Might even decide to have my son's party here later this year. We'll see. I like the location
Love this place. It is great fun for kids of any age. They have dodgeball tournaments but they are in a sectioned off area. They also have another section where you can have your young or short kids so they don't get trampled on by bigger kids. They have a foam pit you can jump into. They also have basketball goals you dunk on. Fun place.
Had a great time won 1000 tickets
So much fun!
Took the family there for our Family fun night on a Monday night and the prices were reasonable, drinks were cheap, and fun and exercise were a bonus.
Great place to get the kids exercising for a great price
Great price for toddler time. On one visit my 4 year old stepped on a piece of glass though. Perhaps they should sweep more.
Kids had fun pizza was old
The kids love it but there should be more staff on the weekends
Awesome place. A bit pricey, but that is understandable I suppose. What I didn't like was the time limits. It's heart breaking watching children get told they aren't allowed in the area anymore because their hour is up. Not something a child should have to hear in regards to the money aspect of things. I'm not sure if I'm the only one who feels this way, but there has to be another way to go about doing this. Anywho... Still an awesome place :)
They kept getting mad at me for jumping up and sitting on the basketball goals. Might have been because I simulated doing a number two while I was up there?
Multiple trampoline configurations including dodge ball courts and basketball dunking courts. There are a few arcade games.
This place is great and so is the staff. They let kids be kids and have fun.
We visited Altitude on a Saturday for a birthday party and I was very surprised by how good the experience was. I thought it was going to be chaotic, honestly, but the atmosphere was very controlled. They have a separate jumping area for the little ones, so I could jump with my 3 year old while my 5 year old jumped nearby with his friends. The party host was very helpful to our group. The facility was clean and orderly. We each got a free 30 minute jump pass and I look forward to visiting the facility again.
My kids of 3 and 5 enjoyed this place and it wasnt too busy so they actually had fun.
Love that's its downtown.
Had my kids birthday party. They are great at helping set up and clean up. Best birthday ever he said. He's 4 .
It was good To play darth maul governor John baleen play all Kate's
Awesome... The lines were long tho... Took forever to get to the front
I've been there twice and both times the place was full and the kids were having a wonderful time. If I were a kid I'm sure I would have a wonderful time too but I also enjoyed watching the grandkids have fun. Considering that the place was rocking and jumping surprisingly there were no mishaps. Next time I go back there I might try that jumping thing myself. Up up and away Jack
I will never let my kids or grandkids ever go to this place. My granddaughter got a job there and after just working a week was let go because she was was caught using her cell phone, however when she was there for her interview I personally saw two black workers on their phones and nothing was said to them.
Great place to take your kids or grand kids.
Overall it was okay. Felt like there was more to do at some of the other local businesses providing the same thing. Other businesses seem to be better maintained as well.
This was our first time going. The trampoline area is very large. They have concessions and arcade games.
Having not gone to any place like this before I can say that it was a positive experience. Their prices are reasonable compared to other places alike. The only con is that they don't really serve anything food wise but you're surrounded by restaurants not far from here. My son had fun so that's all that really mattered. Would go back again no doubt.
Trampoline park was fun, well worth going to jump. Don't know if it would be worth it if you have to pay for it as prices seem expensive
Nice people fun place could be a little cheaper
Great for kids but not the parents wallet
Great fun for the kids. You all may need to supervise the children's jump area a little better and keep the little ones separate from big ones.
Great indoor activity for the whole family
Took my son for toddler time. He absolutely loved it. I wish drinks were just a tad cheaper other than that a great time.
Clean and fun. Small crowd mainly because of thunder. Worked out great
I’m not the biggest fan of this place. They have had bed bugs before and that’s why I didn’t go for 7 months. One of my friends, friends got lice from this place. The price is not one of my family’s favorites. I think the prices need to go down. It’s a bit to high jsut to jump for 2 hrs.
Good place to let your kids jump till they can't jump anymore
Lots of birthday fun!
Takes forever to check in or do a couponas most of the people working have no idea what's going on. All jumping nothing else. Sit on couch and wait for kids. Ball pit.
Place is fun for kids. Price for kids 6 and under is pretty good for the am time period. The regular price however is very high. Did a birthday party here for 6yr old. They allow you to bring in your own pizza and cake instead of forcing you to buy their food. Very nice. So we got Pizza Hut which was good. Did everything myself for party set up at tables and paid for each kid jump pass instead of the party package they offered which would have been several hundred dollars more for the number of kids we had. Overall pretty good.
my child loved the place and made many new friends she said it is was better than house boom because they had more stuff to play with and its very fun also it's a affordable price and place for kids to make friends and especially have fun.
Foam Pit is the best!
Great place to have Birthday parties.
My grandson loves this place
Used to love this place but seems like always bullying kids and none of them being supervised what's the point in having worker's if all they do is jump play and cuss with little children around we were paying customers also and i was cursed at threatening my life when i leave all bc they didn't wanna let a 5 year old play basketball and they still allowed the teens to stay they lost our business until they are better staffed! If thats ever bc seems to just get worse and worse only management is the cop working and yes working the snack bar can't even patro patrol whats going on bc staffs just getting paid to play smh
Great workout
My children love toddlers time.
This is a great place for kids to go and have great fun in a safe atmosphere.
Always a blast here. I bring my 3 year old daughter up there for toddler time but today we overslept and didn't make it til 1:45 the girl at the counter was super helpful and friendly. Apparently on wensdays it's match day where they match what ever bounce time you purchase. So my daughter got to bounce for hours for only $9 bucks which isn't bad honestly. The places is still as clean as the day it opened in my opinion and since it was fairly early it was all younger children so I didn't have to worry about bigger kids running her over or double bouncing her. For parents of little ones I recommend this place for anytime before 3pm when bigger kids start getting out of school and arriving. As always though we had a blast and can't wait to be back! Thanks guys so glad there's another activity on Dixie for kids to do!
Fun place to bounce around, food tastes great but is pretty pricy
Kids love it. I'm not into it but they have pizza and snacks if you are just here to watch your kids. I like to go next door and have a drink or 2 and just kill time while waiting
What a GREAT time we had at toddler time to celebrate my son. Planning to make this place a staple on our calendar for 2018. Really appreciated the food and drink prices. Thanks for not gouging customers wallets with outrageous expenses. Go ALTITUDE!!
My kids have so much fun here. It is clean and as safe as a trampoline park can be.
Took my little sisters to jump and I gotta say I was not to impressed. Thought they would have more to do jump wise.
We experienced wonderful service and a great atmosphere. It's pricey, but everything is. We will be back.
It's great for kids 13 and younger, I feel like the jumping pit should be changed from squares to balls because they feel a bit uncomfortable.
Very rude staff! jessica the cashier told me I could get pizza and a drink for each child I paid $18 for some I paid for 5 children. It cost $100+ and when I went to ask about when I got my pizza she tells me that I didn't purchase that. After proving with my receipt that I did they still found a way not to honor what she told me. Bailey the manager came over getting smart, handled it very rude!!! I will not ever take my kids back here!
I had a great time and so did the kids. Will come again.
We had our last Girl Scout meeting of the year at Altitude. Thank you to Kate for being so amazing in helping our girls earn their last badge to become Junior Girl scouts from Brownies. The girls had an amazing time!!!!! WE LOVE ALTITUDE ❤❤❤❤❤
Very fun and not too expensive. I love toddler time. Cost is cheaper then.
They fact they offer a special needs jump time means everything to your family. Great place.
This is really fun and a great place to have a party but I think it would be better if there was a place made for younger kids or there were more activities
Not a very fun place the prices are okay but the staff don’t pay that much attention to certain things to do, I would rather send my money somewhere else.
Hostess was rude. Didn't help with anything. Straight attitude. Had to pay for drinks that were not included with what I had to pay for.
Really nice place. Clean, and the kids love it.
The staff does not appear to know what's going on. I had to sign the waiver 3 times, each time standing in a long line of people. I tried to buy a t-shirt for my granddaughter but they couldn't find the key, so they could only refund my money, after about 10 minutes of waiting. Otherwise my granddaughter had a great time. The floor staff is vigilant, keeping everyone safe. The staff behind the counter is clueless & not helpful, although quick with an apology.
Awesome place to bring the little ones and wear them out! The staff here is AWESOME!! VERY HELPFUL
Lots of room and things to do.even with crowds on the weekend's their was still plenty of room for everyone all ages to have fun.
Had my son's party there TOTALLY worth the price. They give you poppa John's Pizza the parents and child jump free. The birthday child gets a tee shirt a free hour jump pass for another day. If you are looking for a great place for a birthday and a great place to exercise because you will be pouring in sweat after the 2 hour jump pass that you get for the birthday. Definitely will recommend to anyone rather you have children or not.
Lots of great family fun!
Had a great time with the kids..Dodge ball was. Blast