Reviews of Kids Quest at Ameristar Kansas City (Park)

Victor Garcia

The staff was extremely playful and attentive with the kids. She asks to go back every time we are around the area. Great place with lots to do for the kiddos.

Emmanuel Hale

Exceeded expectations! We'll be back.

Kelsey Mundell

Originally I had posted a negative review but decided to update since the former director of the establishment is no longer working there. I would like to take a moment to thank Sammy for going out of her way to find out who I was and handling the situation with poise and professionalism. I was grouchy and wound up ending the phone call with a smile on my face. A+ for customer service.

Blake Ross

This place is amazing. My kids are constantly begging me to go to the Casino so they can go to Kids Quest and play. Wonderful staff who truly care about the wellbeing of the children. Top notch!

Alyssa Handley

It was horrible, they are under new management. My party decore wasn't ready , I had to wait and when I got back there I realized they set us up in the gym ?!?!? Only one table . All my guests registered and they didn't get the right stickers to put on the children's backs .. Party captains were boring and I did all the work, they weren't keeping other children from coming in. Just overall I wouldn't have a party here not even daycare they may give the kiddos snacks but they barely watch them . One more thing , they only had 3 adult chairs , so most of my guests were parents and I had a total of 8 kids with 16 adults you can imagine how irritated I was !

Rachel DeLany-Sneed

Love the staff and it's so convenient for if you want a night away from the kids and out of the house

Debra Cearley Bethard

It was fun for the kids. They had a good time. We got to go to the casino. Kinda expensive and not sure how close the kids were watched

Heather Temple

We are on vacation from Alaska and this is our second visit to the Ameristar hotel, our first was 3 years ago. When we entered KidsQuest we were told that since we had been here before (again 3 years ago, and never notified we would need to bring immunization records for next time), our kids could not come to your facility. I was told that they could call their supervisor, but they know she would say no. I understand and believe in immunizing your child, and ours are by the way, but bringing immunization records when you visit a vacation resort is typically not a priority item. Needless to say, our kids were crying, and now we will not be gambling at this resort, which we intended to do for a couple of hours. We will not come here again, since the whole reason we came back was for the activities for our kids, and so that we could have fun as well in the casino. We will also not recommend this resort to any of our friends and family who live in Nebraska, Iowa, and Missouri. I looked at both the Ameristar website, and the KidsQuest website, and it is not visible that this is a rule, otherwise I would have brought these down from Alaska. We went to the front desk, and they called a supervisor, and we were told that since KidsQuest is outsourced there was nothing they could do. Although I understand what outsourcing is, Ameristar chooses to advertise KidsQuest as a perk or option as a family resort, so you are ultimately responsible for issues with this facility, and should take responsibility to insure this does not happen again in the future, which affects your future revenue. I am extremely disappointed in your inability to be flexible and help your customers, especially since it was so long ago since we were here last.

Ashley Jones

NEVER will I take our children here again they are the worst staff I've ever come across they take things to a whole new level with blowing things out of proportion!! Got kicked off the whole property because of kids quest because I was a hour in a half late to picking my children up when I couldn't be there any sooner and they told me a hour was not okay and that I had to be there in 30 minutes or they would call the cops and sure enough they did and treated me like a criminal like I was committing a crime all because they called me and told me my daughter's head was hurting and I gave them options to help the situation because that's just what you do but instead they didn't give me a choice they Automatically jumped to we have a emt here looking at your daughter to make sure she was okay then called the cops then on top of that I got kicked off the whole property all because of me not being there in the time i said when there open untill 11 at night!!!!!!!!!!!! Oh and let me remind you when I got there my daughter was just FINE.... Said she had fun and everything ( such a shame ) .

ryan schuler

I don't know how it is now, however about 10 years ago, I absolutely LOVED this place! I hope it is just as amazing as I remember it

Jonnie Ellis

He loves Kids Quest begs for Baby Quest every night!

Darryl Evans

Great place for the kids the staff is great. The kids had a ball .

Tom Thissen

Great place. the kids had a blast. Fun for all ages. We were worried about our youngest, 18 months old. He had a blast! Everyone came home wore out. We Forgot to bring disposable diapers. That didn't phase the staff. They manged to figure out our cloth diapers without help. They watched our kids better than put family members do.

Purple Rose

A GREAT place to take a child for a amazing experience of fun. All the staff their are very nice, great with the kids. You never have to worry about your child there, the security is outstanding. They offer nutrition snacks and a whole lot more!