This escape room venue is absolutely fantastic. Visit this place if you like well-crafted rooms with excellent and immersive atmosphere! Staff is friendly, knowledgeable, and experienced, and the rooms are appropriately difficult for a typical group... and fun for an experienced team!
My three friends and I, an experienced escape room team, ventured to Indianapolis just to do escape rooms (we did seven in two days), and when I started calling escape rooms in Indy to make our plans, Daniel was extremely helpful and knowledgeable. Amazing customer service! He understood what we wanted (interesting and/or tough rooms) and who we wanted to do them with (just us), and gave us advice to help us get the experience that we wanted.
Our first room was The Art Gallery, and we were very impressed with it! We agreed that it was probably our favorite room we have ever done. The room was detailed and gorgeous and well put together. It really felt like we were in an art museum, and everything in the room was basically stunning. The puzzles and clues were clever and well designed, and we particularly enjoyed some of the later challenges. Daniel ran this one for us, and he did a great job... we didn't ask for any hints and he didn't give any. We really appreciated his enthusiasm for the room and escape rooms in general... he was very charismatic both when we spoke on the phone and when we interacted in person.
Our second room was the KGB Interrogation. We did not love this room as much as the Art Gallery. Admittedly, part of the problem was just that the Cold War setting was not as interesting to us (which was why we started with The Art Gallery). The other part we didn't particularly like was starting in handcuffs... the handcuffs were on very heavy chains and two of the four of us had visible bruises for a day or two afterwards. Also, we find that any time a room starts with handcuffs it restricts the potential advancement to the agency of one or two people who are within reach of the solution, which makes it less fun for everyone else. BUT, that's our own personal preference... we don't like starting in handcuffs. It does definitely make a room more difficult, but not in a way that we find interesting.
Our gamemaster for KGB Interrogation, "T", did great! She gave appropriate hints when we needed them, and didn't ever make us feel like idiots for missing obvious things! It is important for a gamemaster to make players feel successful even when they aren't and she handled that well! We particularly appreciated that T was willing to run a room on the spur of the moment after we had to much fun in the Art Gallery that we wanted to do another one RIGHT NOW.
The general atmosphere of the venue was great... we loved that we could get coffee and/or drinks before (or in between) rooms. Have a few puzzles lying around so we could "practice" was a great idea, and we would have loved to have more to play with, too!
Fantastic venue... definitely a great place to spend an evening even if you aren't interested in running an escape room! Nice atmosphere and friendly staff.