Reviews of Launch Trampoline Park Newark (Park)

Jasmin Dixon

Love this place! We moved from NJ and we are so glad Jason Avant opened a DE location! By far the best trampoline park ever! So much for the kids to do, great staff, great music and always clean!! Can’t wait to return and have more parties here!!!

Terri White

I paid $300 for party for my kid. Check in experience was okay, the hour of open was fun. The party hosts finally introduced themselves 20 mins before the party room time. Once in the party room it was an absolute disaster! Are the staff even trained? A kid dropped pizza and both hosts just stood there looking. I got up and pick it up, cleaned it up. They didn’t even bring over another slice for the kid at the party. I grabbed the pitchers and handed out refills. No candles?! Even though I was told they were. A staff member came into the party room and made an announcement to get move out of the room very rudely. Even though the next party has an hour of jumping like we did. I will never have an other party here and will make sure all my friends who have kids know it. Zero stars

Stacy Button

I will never ever come back! Extremely rude “management” zero customer service. Party staff are teens who don’t have any skill at hosting party’s. Renovation is nice but I will not be back. My kids party was terrible, the staff was annoyed to do there jobs. I had to tell them to give drinks to the adults, pass out pizza to them and I even had to open the cake. I shouldn’t have to tell them how to do their jobs. I paid money to have an easy fun experience not frustrating experience. Go some where else!

Patricia Mobley

Wow. This place looks great. My kids love it here. Friendly staff, great price and the food is good. We will be back many more times

Beth Nieto

First time nice people fast service

Loretta Compher

We had a great time there. Those kids really got a workout.

Michael Hunter

Looks like a fantastic time

Lisa Scott

First time visiting a trampoline park but I truly enjoyed the experience. Staff was friendly and informative. I discovered a great way to workout and enjoy it!

Dan Pitman

Not as crowded as other parks. More to do as well!

Jill Bowlby

Wonderful experience there with some first times tagging along with us. 3 staff members went about and beyond in helping our family out: Chase, Danielle and Preston were your staffers that showed exemplary ‘people’ skills.

Jenn Carrere

Awesome experience

Diane Hatfield

Did not love this place. Too crowed and not impressed with the cost for what they offer.

Andrew Santoleri

Lots of fun especially for the adults that want to play along with their kids.

Frank Mayer

Excellent trampoline park. Seems to be geared more toward younger children 4-10. We went here for a kids birthday party and it was clean and well staffed.

Jeff Cale

We did not enjoy our time here at all.

Guy McFadden

An Awesome way for kids to burn off some energy.

Tim Graff

This place has the bounce houses that put it ahead of the other trampoline parks nearby. They give the kids something different to do that isn't arcade games.

Maria-Eugenia Delaware

Good place to jump

CheeseCake Lover

great prices and the kids loved it. Will definately be going again.

Brian Owen

You know how most teenagers look too bored to live, let alone be bothered to do their jobs or maybe they just hate having to stop talking to their other bored friends for a minute? If not, come here for a great example. You'll definitely be too annoyed to try and point out all the broken machines or the disgusting bathrooms, so maybe that's their goal. 2 stars because the kids still had fun. Hopefully it will be better when they open under new management.

Shari Norem

We take our grandchildren a few times a month during toddler time and they absolutely love it

Kay Keenan

Really cool and lots of fun activities, but the employees had the "I don't want to be here"face

Megan Cross

Launch was very accommodating with our schedules and specific needs. The staff were very friendly. We were very happy with our experience!

RF II

Glad Launch is back. My kids missed it

kirsten cataldi

My daughter was registered for the summer camp week of August 20th. My friend, whose daughter was also registered, received a call to inform her the facility is now under new management and will be closed for renovations. I waited for my call and nope, no call! Instead I received a lazy email stating I needed to call Launch concerning camp. I called immediately where a young and rude girl placed me on hold to get the GM and then came back to tell me that she wasn’t available. Two more days passed before I received a call to officially be notified that camp was cancelled. Funny thing is, my money was taken the night before the cancellation notifications...hmm, I’m to believe they woke up Friday and decided to close for renos, sure! Anyhow, dear new owners, parents are reasonable and understand you’d like to spruce up your newly acquired business. However, us working parents were counting on camp for our children so we can work! The way in which this was handled was sloppy and inconsiderate. I wasn’t really a huge fan of your establishment before and this was the nail in the coffin. We won’t be back!

Bella M

my niece & her friends has a blast. one if the staff engaged them in some sort competitive game...the loved it...staff r very friendly & professional and attentive and courteous to the kids..and they seemed to just blend in..an awesome experience!

Christopher Foster

Hi everyone ! If you want a great place to take your family your children this is it ! My son and I Andrew have been too many trampoline parks launch is the best they have a dodgeball court which my son Andrew loves ! I take him there every Saturday night to play dodgeball it's great exercise for him and good comradery the staff ,the owners ,are excellent ! Safety is the number one priority on their list they have many inflatable slides,jumping tents for small children, a nice refreshment area with good food, you can't compare any other trampoline park with Launch !! ITS Simply the Best !

Phinon Woodside

We love Launch! We had our son's 2nd birthday here and can't gush enough about it. They took care of everything, which allowed us to relax and enjoy his party. We also really enjoy their Toddler time. It's the best around. Most local trampoline parks have toddler time, however Launch charges slightly less, and offers so much more. In addition to the standard kids music, extra balls placed around, and kid-friendly staff, Launch goes the extra mile by having face painters, or toy roller coasters set up. They also have their mascot Joey the Kangaroo come out and play and jump with the kids. If you haven't been, you should definitely try it out.

Mo A

Visited the park for a school fundraiser and the kids loved it. They have added some inflatables in the back area in addition to the trampolines. They also have an expanded parents area in the front by the snack bar.

Chip Seiferman

Clean. Good for birthday parties. Son loves it there.

Charles Broadard

Younger staff seems disinterested and misinformed. With so many options of the same nearby (skyzone, altitude, etc) you would think customer service and quality should be their agenda

Ron Read

Kids have a blast here. The new inflatables area was a nice surprise.

Kristina and Jeffrey Hammel

We had a great time! The employee working the dodgeball area did a really great job having everyone participate and interact. Even the real youngsters.

alan shores

Awesome place to bring kids! They do birthday parties, etc...Good snack bar, friendly, helpful staff.. (Except for one of the managers: A rather tall, skinny black woman; she is extremely abrupt and rude and very sarcastic! I was there with my 3 year old and 5 year old grandkids, and their jumping time had expired by about 2-3 minutes. I was in the process of gathering up their coats, shoes etc..So we could get ready to leave, and my grandkids were still playing around on one of the trampolines directly in front of me..As I was calling them over to come get their shoes and coats on, this rude witch comes over and SCREAMS at my grandkids that their time is up, and to "GET OFF the trampoline!" My 3 year old grandson started to cry. I said "That was totally uncalled for! I just told them to come here and get their shoes on!" And she rolled her eyes and said "Tell them faster next time!" If my grandkids hadn't been sitting there, I would have cussed her out for being so nasty, and making my grandson cry!

Cindy Zak

Pretty big.

Jerry Smith

Terrible staff and experience. Go to another trampoline park for friendlier and helpful employees.

Harvey Thomas

Party hosts do not know what they are doing!!! Staff are extremely rude, even the managers are. When u talk to the managers they deny it. Ruined my daughters party rushing us out of the room. The party host lie said they had candles, they didn’t. Young rude employees, unfriendly staff came into our party room and shouted to get out. Skyzone gives you a better party go there instead. This place ruined my daughters day!!!!!!!!!!!

Christy Pispitsos

Launch listed summer camps for kids on their website. Signed my daughter up for the week of the 20th of august. Received a phone call last week informing me that Launch had been sold and would be closing for renovations on 12 August. Sorry - here is your money back. While I understand the need to renovate the place, the complete lack of courtesy from the old and new owners is completely shocking. As a working mother, I was depending on this camp being available for my daughter. Most other camps, if they had stuff for the week of the 20th, are already filled. They have placed a number of families in a difficult position late in the summer. Launch, regardless of what they do to renovate the place, has lost a long time customer.

Jes By

A lot of fun for the kids and adults to and the prices aren't to bad but I recommend going early it gets really crowded really fast they had slides and a Dodge ball area and a small basketball. I will definitely go back but at a earlier time

Shayla Shayla

I was sooooo disappointed in the party hosts. Manager Ashely V and her staff was extremely rude to my family. I will never have another party at launch. Thanks for ruining a special day!

Sara Zammetti

WOW, what an improvement!!! The staff, the environment, the set up, the cleanliness, everything. It was awesome. Me and my family went today and had the best time. Very impressed with the upgrade!

Vincent Reynolds

Employees were useless. If they weren’t on their phones they were being annoyed at the kids playing. We have been maybe 10 times over the last two years and after today I am not sure that we will be back. The big jump was closed, even though the employee was at the top on her cell, and the thing that spins around and the kids have to jump/duck so they don’t get knocked over was closed as well.

Michael Herrin

Bouncy house on steroids. Do not approach this building if you have a latex allergy.

Amanda Lotito

We went to Saturday morning toddler time. The price was good, and we had fun jumping. However, the whole section with the inflatables was closed off which was disappointing. Also, I was hoping for a foam pit to jump into which I did not see. I don't know for sure that they didn't have one, but if they did, that wasn't available for toddler time either. Overall, a decent experience, but I will likely go to a different trampoline park next time.

Unicorn abs

It was ao much fun, i aent with a big group. I is dangerous my friend broke his arm.

Andrew Wyatt

Took my nephew there for his birthday. Had a lot of fun and it didn't cost a lot of money.

Rich Vannostrand

kids enjoyed Could have more seats

Twilight Bacon

I had tons of fun there with my friends shooting hoops and stuff

pandora rooks

Great place to bring energetic kids. The Ninja course is the best! We love the new renovation

Steve Hart

My kids love this place. I've not had the best experiences at the snack bar. In my experience, the staff has not been very attentive, the condiments have been out and tables have been a bit dirty. We recently pre-ordered some tickets online for our son who was meeting some of his friends. We had the time off by 30 minutes. We tried calling to see if it was possible to move our ticket time. No one would pick up the phone. Also, it looks like you can't adjust tickets online. That would be a good site feature. I'll give it an average overall score of 3 stars.

Andrew Dowell

Its organised, there is multiple jumping activitys, and it's a very inexpensive way to have fun.

Kirk Plows

Lot of different things to do. But not all play areas were open

Jenn Graves

Kids have fun......but the staff here SUCK! YOU WILL WAIT IN LINES. If one register is open and a long line no other staff will come open another....they will look and see the line and etc. But will chat and laugh instead of help.....at the snack/food area staff will see you waiting to order and will ignore you until they are dont talkimg to other staff

Martina Camacho

Glow nigth was great, I expected the place to be packed but it wasn't. Kids got a lot of space for jumping.

Tawana Peterson

My Children and Daycare Children love going to Launch. They are always asking to go back again!

Rose Lovelace

Not crowded great value kid and adult exercise fun

john jamison

Great family time

Payton Grimm

It was really fun and awesome I went their for my birthday I would totally do it again

Smile So Pretty

The staff is absolutely amazing. They interact with the children. A safe and clean environment. Lots to do. We will definitely be returning

Jon Patz

Interesting place but I wouldn't take my grand kids lest they get seriously hurt.

Myeisha Henderson

Went for a party. Daughter enjoyed it.

Rodrigo Basilio

perfect for having fun with family and friends, whenever I can take my son with his school friends, and they have a lot of fun with several trampoline options. and some other games.a large free parking super recommend.

Tianna Jackson

We love it! They have more than just trampolines. They have obstacle courses as well that the kids love!

alicia arter

Great place for family fun and to hang with firends, friends with your kids parents this is also doubly great place to hang

Sarah Laganowski

Launch Trampoline Park in Newark Delaware is finally up and running again. We have missed this place over the winter. Glad to see that there is still something for the kids to do. My boys had a great time on the trampolines and laser tag.

J R

Great fun

Kassondra Ligon

Keiki love it so we love it

Alexis Hewitt

Lots of fun for young kids and teenagers. Definitely worth buying the grip socks they sell.

Cynthia Santiago

Held my son's birthday party here and the staff was great! The were friendly, quick, and very accommodating. I would recommend them to everyone.

Valerie Anderson

My kid went to a birthday party here and he had a blast. The place was clean and the staff were all really attentive and nice.

SugarStar

Great place. The kids love it! We tend to go on Friday nights, 8-close, and have never had issues with unruly unsupervised kids or rude parents. There is often a line to get in, but doing the waivers online cuts some of that wait time. Plus, at least when we went on Friday nights, a drink & slice of pizza was included with the admission price. Great place for kids of all ages.

Ryan Yates

it's fun to jump on there trampolines

Yuri Thomas

Its AMAZING!!!

A Meyer

We had a blast here! Great place for all ages! Friendly staff, super fun, and seemed to be very safe.

Shelly Barton

Manager Ashley is rude! Staff is incredibly lazy! I have never seen so many useless employees in all my life. Launch do yourself a favor and hire better people to run your business they are losing you business.

Rosemarie Perry

Wow! Very impressed with upgrades. Love being able to see the whole play area from conveniently placed seating. Safety refs were attentive and responsible. Looking forward to our next adventure!

Melissa Deforest

Had our daughter's 8th birthday party here. I was very impressed! Everything was very organized from the moment I placed the order, all the way through the end of the party. Great communication and follow-up. Will definitely be recommending to others.

Tony Twigg

Great place for he kids and fun for adults too great work out

Robert Sandy

Awesome fun! Courteous Staff members. My son is 7 & he said " Best Day Ever!"

Chris Rosan

Great time! Really could spend the better part of a day here. Lots of jumping, dodgeball, inflatables... they have a snack bar and small arcade as well. A few lockers to store your stuff (extra $). There is also plenty of space to watch if you don't want to jump.

T Burke

First time and we all had a blast!

Anything's possible

The upgrades are great, it's great for birthday party's. Because their is so much to talk about I'm going to try to keep this fairly short, launch trampoline park has so many amazing games, foods, and drinks that there is no reason anyone should go anywhere else

Sarah Harrison

Great for children of all ages, remembering toys r us I don't want to grow up. LOL

Bethany Varnes

Our kids always have a blast here.

Jennifer Roedersheimer Miller

Fun place to play,we were there for a birthday party and it was great.The staff was very helpful in the party room. There is plenty of staff on the jump spaces to keep an eye on things.

Defence Force

This place is horrible. Go to skyzone

Sharna Garrett

My kids love that they can do so much more than trampoline jumping at Launch!! Inflatables and arcade make this the perfect place for families with kids of different age ranges!

Cathy Craven

My daughter is 10 and loves it here. One hour is plenty! Wears her out for sure.

Eric Sanders

Great Reopening!

Alicia Smith

We had 4 children with us ranging from 8-13 years old. They all had a great time, the place was clean and they had plenty to do. All staff that we interacted with was friendly and helpful.

Joseph Wingate

Very crowded but kids loved it and they are teenagers!

Daniel Beasley

Fair rates and excellent environment, will most likely attend again!

esther hurtadochavez

Launch is a great place to go. the staff is very helpful and nice. They have quick-service and affordable prices and good food. Great place to go and have fun, for everyone and anyone. They have games that anyone can play and have excellent trampolines areas and activities as well.

Noreen Knight

Staff need to pay more attention to their stations instead of talking to each other. Inflatable section was closed off so not much to do for 18.00 per person

Minner Mouse

This place was clean, staff was very nice, and my children had a ball. Food isnt very good.

Matt O'grady

Incredible fun for everyone. I'm a 280 lb 35 year old, and I felt like a kid again bouncing around comfortably with my kids.

Alesha Shaw

My daughter and her friends (even the adults) had a great time at her birthday, and the staff was great!!

Sejal Patel

I would suggest if 2 toddlers are jumping during Toddler Time, 2 parents should be included for free, not just one parent. Next, the price is steep for Toddler Time. Lastly, there should be more food offered during Toddler Time. We are paying a high rate so should expect the same services. The place is good other than that so far, but keep the kids away from the corners of some jump areas, the velcro is coming off easily and they can get stuck or have a sprained ankle.

sharon ellwood

The kids had a great time and the staff was great.

govindaraj r

Best place to play

Denise Teague

Great place to play with the grand kids!

Favors Today

Poor customer service.

Gregory Dean

Very dissatisfied with the experience. Spent entirely too much money to have the horrible service. Will not return.

Aleksandra Robinson

Good place to hang on a hot summer day. Get a Groupon if you can because it’s expensive otherwise. It’s $17 a kid to jump without Groupon.

Judith Smith

A very nice place for our toddler during toddler time!! $10 for 90.minutes for children under 5 years. I think it could be a little cheaper but it was great to not fear for the little ones when everyone is their size. A nice staff too! Let's go again!#

Tia Hendrix

I’m not going back. They did some renovations and it is nice. However I have two kids and my youngest is 2. He is full price even though he is 2. Well I’m trying to follow after him and i was told i could not walk on the green rim with my shoes on even though the staff does and I could not be out there unless I had a wrist band on. Im trying to figure out who is going to run after my child ? Unless they run a daycare that I am unaware about. As much money as you pay to come here. If I’m running after my child and not jumping there should be no problem. That just told me that I will have to take my kids elsewhere because that use to never be a problem.

latisha miller

Nice environment perfect for 2yr Olds and up

Jacelyn Young

No soap in the ladies room and trash cans were overflowing. So I suggested to an employee that the trash be emptied and the soap be refilled. This was at 8:15 p.m. at 9:30 p.m. the trash was spilling onto the floor and tables were full of trash. The soap had been replenished. I complained that we had nowhere to actually sit and eat as I was with five children. Instead of emptying the trash and clearing the trash from the tables, she drug five chairs over to our tiny table that barely seats 3 and said here you go, you happy now? Despicable behavior, filthy establishment. Never again.

Charles Robertson

The staff are so rude here at the front desk and the manager does not help things either on multiple occasions. They do not need to treat people rudely. I will NEVER go here again, not because of the fun that the kids had but the staff.

Pat Frye

Very nice but the older kids have no respect. They butt in front of the little ones knock them over.. Never go on a sat again too many older kids 13 up

Kenneth Childs

My family and me enjoyed our time at Launch. On days when it is way too hot, Launch is the best place for families to leave the house and have a good time.

Frankie Shamrock

When one specific employee keeps causing problems for multiple customers and threatens to fight you in the parking lot after a rigged dodgeball game, it makes you wonder who is running the place. Such a waste of space and and I'm not talking about the building.

Paul Johnson

Fun for the kids but sometimes the workers hide and the line to pay gets long, like today. Unfriendly employees

Cindy Gischel

Grand kids loved it

Wendy Stanley

fun even for teens an adults

Toree Pomales

Me and my friends love to come here and hang out, because its always so clean and everyone is so nice and helpful and of course all of the games and trampolines.

Clara Barber

Took my grandkids up because the website says it opens at 11 , only to find it’s closed for renovations!! Thanks for the lack of information launch !

Janine Beatty

Clean and easy to watch kids. This place doesn't smell like feet, which many trampoline parks do. Prices cheaper for individuals than most in the area.

Gwen Meadows

The whole experience was excellent. The staff was super helpful and very friendly. I would recommend this location to any person and I will definitely have another party there.

Katlyn Scarberry

They had three different summer camps at one jump time. If going in the summer, maybe call to make sure they are not over booking for camps so you have more room to enjoy without waiting in longer lines for inflatables.

Gayle Simon

Awesome time for our childcare centers. The staff was very young and not really keen on customer service. We were not shown/ told there was a separate room for our children to eat, where the bathrooms were and what the children were not allowed to climb on. So we were tried by fire. Nonetheless we had a great time!!!

Alice Scott

My grandson loves this place. Its busy but they have plenty of staff in each area we held his birthday party there one-year. It was great.

Rob Lentz

Nice updates... a blast for kids. Great for birthday parties or an impromptu outing.

Michael Rodgers

Family had lots of fun for a reasonable price.

Brandon Canty

Great park. Great staff. 10/10 would go again.

Danielle Dixon

Fun! We jumped and had lots of fun doing flips!

Jay Barrow

Great place to tire the kids out....way out, my Daughter asked why is my heart beating like this. I said it's called exercise and activities....lol

Nyckollas Moreira

Really cheap and really fuuunbnnn had a great time

Larry Barson

Great, fun place

dan schiavo

Had my 10yo's birthday party here and everyone had fun. I think we will be back at some point in the future because it's a nice way for the kids to burn off energy during the winter

Alexandra Madron

I had the best birthday party ever there! They give you just the right amount of time to play and have a blast, plus the staff where very nice.

Wendi Jacobs

I booked summer camp months ago... then I get a call one week before it started saying the new owner is closing for renovations and camp won’t be held. I got totally screwed by this, and so did several friends who had also signed their kids up for this camp. I feel bad for all the kids who had birthday parties booked that also got cancelled. I don’t care what features the new owner adds... we will never set foot in this place again.

Daniel Becker

good options for all ages. workers are attentive and helpful. trampolines and blow up stuff. Arcade is meh. Food is decent. lots of food options.

Phat Man

Clean and safe for the kids!

Blank Blank

It was amazing my grandchildren poved it good food parent area

Tanerra Willis

Venue was perfect! My child, his guest, & even my husband loved it. The only negative was the disengaged young lady in the dodge ball area. She was not friendly or interactive. She even put my son & his friends out of the pit when they called for our party after I told them they could stay to finish their game. I had a group of 7-12 year old boys who were disappointed. Otherwise, I was glad I chose launch to celebrate my sons 7th bday!

JUNIOR Arredondo

I love the games there like dodgeball

Derrick Armstrong

It is the best place it is like sky zone but better you should go it is fun