We have all the opinions of people like you who consumed the products of Chuck E. Cheese (Park) around Arkansas area.
Right now this firm receives a rating of 4.1 stars over 5 and the rating has been based on 511 reviews.
As you can see the average score it has is good, and it is based on a very large number of feddbacks, so we can say that the assessment is very reliable. If there are many people who bothered to give their review when they are satisfied with the business, is that it works.
You know that we do not usually stop to put scores when these are good and we usually do it only if we have had a problem or issue...
This Park is included in the category of Children\'s amusement center.
We had our grandkids birthday party at this location and it was so fun! The people working there were very friendly and organized and the place was really clean.
This location is okay... The food is always good, Chuck E. Cheese has always had some of the best pizza. My girls & I tried the barbecue wings, they were good. My issue is that alot of the games were broken. Also, they need to implement a policy where smaller children should be accompanied with an adult at all times!
I personally like this location the most. Employees are very friendly. The food is pretty decent. The place is very clean. Reasonable prices.
The kids had a great time. If you come before noon, it's not as chaotic. They need to renovate their outdated bathrooms. I had my child's birthday at this location, pulled up to the parking lot and there were dirty diapers on the ground. They located near the front of the entrance, not hard to miss. Nonetheless, they were removed after I told the party host.
The carpet smell really bad. Otherwise the place was good. The manager and staff were great. Our pizza was delicious.
It was pretty good. Could do better on their wings. Some issues with the games there. The customer service was good
The manager Leticia is very helpful. As soon. As we stepped in Chuck e cheese she came right over and was very polite. Thanks so much
OMG I actually liked the pizza! I was shocked at how good it was hahaha
Nice and friendly employees
Great time with My kids
Smelly, dirty, old restaurant. Of course it was noisy, annoying and had greasy food, but what else would you expect for a place like this?
Packed like crazy, kids had an awesome time
Had such a great time here for a few hours. The little ones were running around everywhere and doing everything that they were extra tired when we finally left and went home. They slept for nearly 12hrs straight. Will definitely bring them here again when i feel they need to burn off some pent up energy.
It was a very pleasant time and the hostess for our party for my granddaughter was excellent.
I've been here twice and both times my daughter had loads of fun. The staff are polite and are quick to help you with any issues. Like when a machine ate my points but didn't play, they helped me get my points back very quickly and they even added a few extra for the inconvenience. Playtime is better though because you can play machines over and over without running out of anything except time. I've never had the good here and the particular location stays pretty full on the weekends. There were multiple birthday parties going on both times I went.
Nice location, clean and staff is friendly. Pizza is pretty good too.
Excellent fun!
Very nice and roomy for the kids to come visit
GOOD RESTAURANT!!! SIMPLE AND FUN
It nice choice to spend time with the kids, the staff are friendly
Rude kids and lazy staff and parents that don't teach their children manners. Put our stuff at our table with our cups and plates on top of our to go box and this fat kid removed our stuff and was opening our pizza box as we were walking up not to mention our food was thrown away as well by staff
Not the best layout, game selection and food were decent. Seemed understaffed and was fairly warm inside, maybe a/c issues?
Considering the fact that it was the weekend, staff should have been more on top of the operations of machines and cleanliness of restrooms. Also, their should be a safety rule of NO RUNNING as I've witnessed children running the 4 hrs that me and my family were here and not ONE staff enforced such a safety precaution . But on the bright side, we had a great time and the food is always on point!
Had a fun time especially at that coin machine lol!
If you expect great pizza, you'll be very disappointed. Bellow average, maybe I'm spoiled living in the Northeast. It is a fun place for kids to be. But it could get costly, if you just let them run around and "feed" the machines.
Great fun, nephew had a great BD!
This particular location needs a makeover. For the kids, they just want play and its okay for that. As an adult, food is terribly overpriced, and the wait for the food is absolutely unacceptable. The games are run down, with many inoperable. The showroom/dining area where the animation characters do their show are also barely operational. All in all, its ok for the kids, especially since there are really no other options.
Fun place for kids but the ticket counters were all broken. And we didn't get some of our food.
Love this place for my kiddo's!! Always have a great time. Food is a little pricey.
I would have done 5 stars if they still had the coins you could use instead of those new cards.
I had a great time with my church family and friends
My children seem to enjoy it. I personally don't like it much, it's always so crowded. After so many years of being open, you'd think they'd do some expansions (they make more than enough in profit!!!). I've been coming to this location since I was a child and it's almost like a time capsule lol
Braids for kids to have a lot of fun and we're down because after a day's work and the kids need to chill you can also kick back and relax very decent place for the family
As a parent of 4, I say it was the cleanest Chuck E Cheese location I have been to since becoming a parent. This location is all digital (no physical tokens) so thousands less quarter sized choking hazards. Join their online rewards club to get a free little extra (takes a day or so, hope this helps you know beforehand).
Fun happy parents suspose to relax day but we playing games too lol good salad bar and food i must admit i loved it
I remember this place growing up during the late 90s :( what an amazing place it was. It still is, but we live in a tech world now and things move too fast. It was cool being there for my niece's birthday.
We took our grandson and we had a great time. Their pizza with the cheese in the crust edge is so good. It is such a fun place for kids and adults, as we are all kids at heart.
Good time and good company! My grandkids had a great time. I really enjoyed spending time with them!
It was my favorite place as a kid
No Chuck E. Cheese came out to visit the kids (on the weekend ! ) Nothing going on on the stage. A bunch of games or "rides" did not work. The ticket situation is awful, they should be able to count tickets by weight which would be so much easier than putting your tickets in the counters ( which was also broken) , and takes forever!!! I took my 2 year old for the first time, what a let down. He was so excited to go and it was not what I remember at all. What a shame. Sadly , customer service was also scarce.
Mouse running around . we seen three . disgusting
Dont really care for Chucky E. Cheeses anymore to begin with but needed to kill some time with the kids. Tried the "lunch buffet" for the first time. Not recommended. They very sparingly bring out small pizzas. There was a line of moms and kids waiting. By the time the pizzas came out they were gone and customers that had just purchased buffet plates had to stand and wait for more to come out. The "salad" was literally a garden or romaine mix to choose from with some squirt bottle dressings and crackers. No vegetables to add, no toppings, nothing. The money spent on 3 "buffets" was undoubtedly wasted. You are better off mixing up random items off of their menu to get something half decent.
The lady who helped run the birthday party was amazing we only had a few problems. The gift bags were forgotten and I had to ask for them. Chuck E. Didn't see very into his job which kinda sucked considering how much we spent. It will be a little while before I take my godson back because we did have some problems there but we will take him back.
Good place for small children.. Could be larger had several birthdays going at once. Should be in a larger build for more space for each family.
Kids love it there and I enjoy the pizza
No cotton to purchase. I asked the girl of front and she said that she didnt have time to make any this morning
Staff is friendly and very helpful. Definitely a great place to have fun with the kids.
Would be great if half the games weren't broken and the staff actually cared.
Over priced pizza. The games for the kids are good. The wings taste like microwave wings you can make your self at home. Over priced also. Salad bar could use more ingredients and other types of lettuce.
We've been here a few times and always have a lot of fun. We've never eaten while here, so I can't comment on their food. Staff is generally friendly and helpful. Chuck E periodically comes out to dance with the children and toss tickets onto the floor afterwards. Then he quickly disappears. As for games, we typically purchase a card that contains an hour of play. We can play as many games as we'd like during that hour, to include rides and photos. One of our favorites is the rollercoaster simulator. They are excellent about stamping a hand on each of us when we enter and also checking the stamps as we leave. Don't expect much quality in their prizes, but it's nice that you can put tickets toward bags of cotton candy or large spiral lollipops.
I'm not a fan of this franchise hand down dont like this place. It's a breeding ground for germs and viruses.
Fun Place to play Games and Eat Pizza! You can also Have Birthday Parties Too. Win Tickets Get Prizes Very Fun Place!
My kids love it always have so much fun
U went there last week and I'm 12 I had a blast
Just great....
Chuck E. Cheese has upgraded from coins to a card with a time limit. I feel that they could have given more time for the price. They should expand a little bit more and create an adult section. But overall the service was great, and staff were friendly and they were willing to help. I will gladly visit again.
Recently switched over to a point card system which is actually more convenient to carry then tokens. Also every game is basically 1 point so it takes a while before you should run out of points. The bathrooms are typically clean whenever I go. The games are clean and most are in good working condition. The pizza is good but extremely oily! The cleanliness of the tables vary, just find a clean one and you'll be fine.
Too expensive ,horrible service you wait alot to get your order.
Employees were playing games instead of taking care of customers. I had to wait half an hour before anyone bother to fix the machine that was not working properly.
Had fun
Been here several times only because the grandkids bug me. One hour of play is $20, outrageous. ALast time I was here, I brought in a cup of coffee and the employees yelled, STOP. No outside drinks. Ok, a grandma needs her coffee but they were out of regular. Today I got a cup of $2.79 coffee. They ran out of "powder" cream. Asked for some real milk and I got a shot glass full. Definitely last time coming here!!
Fun place go have a party! We didn't book an actual party, just went and celebrated; not too crowded and staff was really nice.
First visit in 18 years for grand niece b'day. Pizza is still good and staff is amazing at handling kids. Great place for 3 to 10 yr olds. The adults had fun too
My son enjoyed this place and now is my grandsons turn, he loves it lots of games, he always has a great time at Chuck E Cheese’s.
Very clean and nice staff
This is the worse place I have visited in Orlando yet, we come from Michigan and overall my family and I , enjoyed the experience but it is places like this that reminds me why I don't leave my house. They have the worse customer service but I cannot blame the employees. Great service should start from the top beginning with the manager. If your crew does not have a good group leader everything will fall. "Final thought.The manager at this location should take a few classes on customer service and appreciation. The workers at this place just turned this children's play house into a hangout. Do not take your children here ppl should more like take their friends from high school. We waited hours for 1 pizza, ridiculous.... Never again. They should all be working at Mac Donald's. The cook was so rude plus the pizzas he was making tasted like they dumped a truck of salt on them. Good luck with with this place to the owner. So sorry you had to end up with these type of employees....
So crowded but fun. Game cards little pricey. Games dont give lots of tickets. The matter of fact is the kids had fun that is why I give it 5 stars.
This was my first time ever being at a chuck e cheese. I thought it was a good time for hanging out with family. I was playing skee-ball with grandma lol
Too many machines not working & employees were clueless
My granddaughter loves it here
On Aug 3 with a party of 6 only 2 eat the wings and 2 got food poisoning the very next day One person was me. I carried the left overs home I one other person who didn’t attend party. Ate the wings and got so sick the tried to call off work, and the job told them to bring doctors ex. I experienced vomiting, sweating, stomach cramps, Diarrhea, being hot and cold with a fan on me. Just don’t like the feeling of being SICK SORRY..
Have taken my 3 year old and he has a blast Everytime. My young teens also easily pass the time on the many ticket prize games they have.
My daughter loves going to play and seeing her favorite Chuck E Cheese employee Angel. My daughter loves her ❤
The place is great to waste time with kids. Seeing their faces trying to get tickets etc. Until we get to the prize counter and you see their face go from 'this is great' to 'this is it?' Chuck E Cheese has upgraded everything EXCEPT their prizes. Watching kids work and play hard for over 2000 tickets for them just to be able to spend it on some cheap paper rulers or pens is ridiculous. Kind of makes me think I spend 50+ dollars just on some cheap cheesy prizes I could literally buy at Dollar tree. Will not be coming back for a while. Another thing is the games with balls. Either didnt have any at all or only had 1-3
The staff is friendly and there are plenty of games. However the pizza takes a while to come out and where you enter there is a barrier where people are exiting so it creates an odd bother neck, especially when you are trying to order play cards and food.
So they have this new point play or time play system and have taken away the coins. I have been buying the time its $20 for 1 hour of play. There are still machines that cost up to 3 points to play so I get more for my money I think with the hour. The kids love this place lol
The food is bad here and there is no hope it will ever be good. But you don't come here for the food, you come here to watch the kids have a great time. Like a mini theme park/arcade that is next door. I would say ideal age range is 3-7 years.
need workers to be more involved cleaning up and preparing machines that dont have tickets. parking lot crowded and small. parents need to supervise kids a little more...while they bump into people and try to take over as my kids are playing. pizza not so great.
Grandkids love Chuck E Cheese's
Marvelous new games
Grandson Bday party was great
Kofs love the fun and excitement
I am really skeptical about Chuck E Cheese. Ive only been to a few. And those times Ive went hasn't been good. But surprisingly this trip went exceptionally well. Very calm no problems with no one. People of all different backgrounds and all nice. Maybe because I went on a Tuesday... But if thats the case I will return to this location on the weekdays. If it works for you dont switch it up.
The kids had a great time!
Chuck E Cheese was great my granddaughter had a wonderful time.
We had lots of fun. My family enjoyed themselves so much they hate that we had to leave, but we were here over 4hours. It was so much fun and the food was delicious. Thanks so much! Chucky cheese!
Great spot for the kids to let loose and run a muck without having to worry about them. I usually get them an hour play card and let them have at it. Staff is very helpful as well encouraging coupons so you can get them most bang for your buck.
Umm food was good but a whole ton of games didn't work some games would just take your points away
Clean and reasonable price and bonus more adult drink options.
So dirty the employees don’t want to wait on you or clean up messes . “The one girl said I’m not cleaning up the mess someone else will have too”
The kids have so much fun here!
My nephews like it here. Me eh. It’s fun for both smaller and the ones a little older. It does start to get a bit pricey but it’s ok for a once in a while outing. The staff as with most isn’t the friendliest. Which is off putting for a children’s place but overall ok. The lines do get long for some of the games. Especially in the summer.
The grandkids always have a good time playing the games. They also enjoy the pizza.
It was very clean for the kids
We celebrated my daughter's 5th birthday and Leslie was amazing. She was courteous, on top of everything and made this experience a really good one. I recommend this place for a great birthday experience. We brought on our own decor and cupcakes to make it Spider-Man theme.
Good for birthdays , food is not good
My kids always have fun
I'm obviously not using this venue for its intended purpose since I was there only for the lunch buffet. I figured it's right next to the office so why not give it a try once? This is really more of a kids' arcade and the food seems like an after-thought. However, the lunch buffet is inexpensive at $5.99, so I was glad that the pizza and salad weren't horrible. The buffet is fairly limited. They have 3 kinds of pizza (cheese, pepperoni, and mac & cheese) plus an apple cinnamon dessert pizza. Their salads are a caesar salad and a garden salad. The pizza is thin-crust and rather crisp, having stayed under the heat lamp for perhaps a tad too long. Otherwise, it was fine. Salads are fairly ordinary and you have a choice of salad dressings from squeeze bottles and croutons. For the price though, it's an average experience.
Great place to bring you're kid's for birthday parties along with video games
Many games don't work and the ticket counting machines are always breaking.
This place was not good at all. My party was late - we sat with no host for 45 minutes. The Manager came and did our party and she was so careless and she said she was ready to go home. Just DO NOT take your kids there.
Time for some new games.Chuck E should not have to Cook.
The kids loved it here
It's was really fantastic and I had fun
Horrible, horrible!
Best place for kids
Nice lil place the kids love Chucky. The pizza could be better, sometimes I think they reuse the left over pieces of pizza.. correct me if I am wrong please. The prices are a bit high.
Just fun for the kids, adults may not so much.
I like this chuck e cheese sometimes the games run out of tickets but its still cool
Always happy with a great pizza and fun!
They have really changed things around in Chuck-E-Cheese but my grandkids love to go there and play games.
Not nearly as traumatic as I thought this place would be. Keep in mind this is my first time at this location with my last experience being at the Rodney Parham location circa 2000. No more stage, ball pit, tokens... I did take a class on a field trip on a Wednesday at 11:00 on a school day, so we were practically the only ones there. I like the card they use for the games now and there is a separation between big kid and little kid games. My students had a blast and I am planning on taking my 2 year old on a Sunday morning when they open. They do have sensory friendly Sunday once a month.
My daughter loves Check E. Cheese
Great place for my daughter she loved everything about it. Not terribly priced either!
I really liked it. No complaints. My kids had lots of fun!
Always liked their salad bar. Pizza is pretty good too. All the newer games are fun and my son and I were both able to enjoy them.
My kids love it
Alot of fun for.small.kids
This place is good for kids to spend 1-2 hours. But cleanliness and hygiene wise, it doesn’t get even 1 star. Every time my 5yr old daughter complains about the ladies restroom. My wife visited two times and on both visits the restrooms were in unusable, terrible condition. Staffs here are very lethargic. The person who wears Chuck E Cheese costume lacks cheer and enthusiasm. I’m just comparing with Disney characters that we see in diff places. Anyway I give 2 stars just for the reasonable price being charged for play points (with coupon) and different types of games setup by the corporate.
I had a good time the service was great 5 star
Took my nephew here and had a great time.
The pizza is a lot better then I remember+ the kids love it... What are you gonna do...
Way over priced but every location is the same so it's not the owners fault. You now have to purchase play cards instead of tokens. And you must purchase cards for each individual child unless they share. 30 minute play card is $10. Pizza and drinks are now purchased separately. This makes it very expensive. 2 pizzas and 6 drinks is $46. 5 play cards is $50. Its ok if it's a small family but pricey if you have a lot of guests. Oh and every slice of pizza may not have meat on it. They are very restrictive with the toppings.
It was extremely busy and exspensive. I bought a cake and it was rushed and thrown together. But the despite all the customers the staff was accommodating and nice.
Best place for kids.
Great place for kids party
Great for kids
The price is flexible, cheap and the staffs are easy. You can find fun here, it is a good place to go for the children
It's cheap entertainment what can I say it's one of the smaller Chuck-E-Cheeses but my kids never complain until they have to go home it's right down the street from me so I fairly enjoy it the staff there is pretty helpful to I like some of the other rude Chuck-E-Cheeses all in all it deserve a four-star for a kid friendly place
This by far is the best that I've been to. You actually can win a lot of tickets here. Some give only 4 no matter what, but if you land on 250 you are gonna get 250.
This was one of our stops to beat the heat for a few hours on Memorial Day. Friendly and helpful staff. Clean and all of the games worked. There were times when games ran out of tickets but the staff was on it and had game restocked with tickets in no time. Pizza was really good.
Chucky had no excitement or,energy-what in the world was Chucky doing? However, our party host/aide was amazing. We attended Logan's party.
Me and my kids loved the games a pizza good place to take the family
Good deals for kids and seems to be well kept
My kids and I love this place... I'm a kid at heart lol
Nice atmosphere for small kids
Im sure the kids would give this place 5 stars but I'm giving a very generous 2. Food prices are insane to me especially for the quality, but the gaming isn't too bad unless you take 5 children. You can purchase game passes by the minute or on a points system. Each game is a certain number of points to play. I chose the points method. I was ready to leave long before the kids ran out of points.
It was ok... Old news tho
The staff here is horrible. So rude very unhelpful and even when me and my 3 yo slipped amd fell when they had no wet floor sign up the manager was so rude to me. Incerdibly unprofessional and straight up ignorant. You will get dirty looks from all the staff
Good to pass sum tile $13 for 30 minute game time was very good
Went before lunch not crowded had a great time.
Well now, I didn't actually go in. The Central Arkansas Transit Authority-Little Rock City bus just had a midway line break. He allowed a GREYHOUND-GREAT DANE smoke break.
Pizza is good which is always a plus and staff for birthday's have great service.
Chuck E Cheese is not what it used to be. Now it's more like Vegas for kids. Less of a video arcade and more of a ticket mill. One thing that has stayed the same is the pizza, which is reminiscent of cheesy cardboard. At least there's beer so I can watch the dreggs of our society box it out when one kid accidentally steps on another.
Great place to bring your kids.
Fun for kids, pizza is only okay, not a parents favorite place, but kids love it!!
45 minutes wait for a pizza.. terrible service and disrespectful staff.. the Restaurant was also very dirty.. don't go there if you want to eat.. not for the faint hearted
Nice place for kids
Manager very rude. My daughter busted her lip while ordering I'm asking for napkins as blood dripped down her chin she told me to go get some from a table. Not once did she ask if she was ok and was quite rude. Wasn't welcoming at all.
Entry is free. Great fun place for toddlers & Adults!! :-)
We went to Chuck-E-Cheese for my son's birthday and although the kids had a great time with the unlimited cards which is a great feature that they added there was so many people in such a small space I thought that this location would be a lot more classy but it was definitely like one of the ones that's in like Jonesboro it definitely seems out of place for the area that were in. The kids there or very rambunctious and the parents barely watch them maybe it's because of all the parent friendly things that they have there that made them ignore their kids. A lot of their games were out of order so the entire experience was very mediocre I will not go back to this location
Good for kids who are easily entertained, not many games or rides, food is sub par. Could be priced better too expensive for the experience in my opinion.
Love it there good service the girls are really nice!
salad bar is the best
Good place to bring kids
We always have a good time there its amazing
Great place for my 2 year old. . theres just alot of other people around so you have to be with tour kid at all times ...
Some gaming consoles are dead
So much fun to go with the kids! It's not about the food, although the $6.49 buffet helps keep it more affordable (11 - 3 I think) . Staff is friendly and great with the kids. One youngster put a plastic bag over his head and was quickly approached by a team member and asked not to continue that, and very nicely. It was handled well, as the parents weren't close by. We go often and are always satisfied.
I always come here but EVERYTHING is always broken down
I’ve only been here as an adult, but it’s still a lot of fun. They have some classic games, such as Skee-Ball, basketball, and Galaga. They have a wide variety of skill games for tickets, too. The employees here are very helpful. Any time a game doesn’t dispense tickets, they are quick to give me vouchers, and I’ve even received extra tickets when they got games to start dispensing again.
The service was great, the adults that were dressed like they were going to the club...and the adults that literally had their pants fall down while stealing tickets from children....that needs to be addressed. Maybe a dress code and a code of conduct?
My kids love love love going here and me and my hubby have fun too! Process have gone up however but it's still a great place to take your kids on a rainy day or just any day!
Fun for the children and peaceful for everyone
This location in particular is really messy, well at least during the weekend. Other then that the workers are really attentive to your concerns.
My kids love this place but with my experience this weekend I think they should have some type of security in the younger side due to the older kids hitting an bullying the young kids in the tunnel where no one can see them . Also the lady’s in the register need to pay closer attention and be more friendlier to the customers.
Took the child I babysat here and we both loved it.
The endless swipes makes this place perfect for kids who loves games.
Great place for little ones. My 3 year old niece loved it and had the best time.
It was better than the last time I was there, it still is expensive, not a lot of people were there when we were there
Good place for kids.
We visit this site every week because my son loves it, I give it only 2 stars, since it has a little courteous staff, specifically I mean a lady, I do not know if it was a manager who had closed the doors and I imagine I wanted to leave She allowed us to choose the toy our son liked because she was in a hurry to leave ... And she was rude with all the customers.
my child favorite place to go
Wonderful place for the kids and best of all it was not too crowded.
The staff was very friendly and I love that they charge by time! We payed for 90 minutes of game play for like $20 and was able to play as much as we wanted during that timeframe, I really like the new system instead of the tokens. They have a variety of games and a small playground area as well, my son loves coming here!
The worst experience. First my daughter went to the register to buy and extra drink, for $2.49, she gave the girl a $5.00 bill and was told she didn't have change, and wasn't going to give her change back. My Grandson went up to the register and demanded the money so the girl went to the register and took out the change. We had a birthday party, they didn't bring all the pizza's we ordered, I tried asking the workers but no luck they act like I was speaking a different language. One of they children had a band around his wrist to have all day play and a person stole it from him. It's was the worst experience, the young lady who served us was awesome, very kind. The assistant manager/manager horrible the workers there are young with NO manners who tried to steal from kids. DO NOT GO TO THIS CHUCKY CHEESE DRIVE A LITTLE FURTHER AND GO TO DOWNINGTOWN PA
We love to take a trip here and play games an eat pizza
All the young staff members are just disrespectful. You have to work for your money. Shiting life isn't free. So the workers there feel they don't have to work but get paid it is pathetic
It nice choice to spend time with the kids, the staff are friendly
Nice place for kids. Lot of games available for kids especially during winter good place to hang out. But not the best place to eat with them but younger kids love the games. Tables are not clean. lot of Food items found across the play area.if its clean I never mind to give 5 rating
Friendly staff, it's a bit smaller than the 1 near me but staff is much better
Much much better experience this time!! My son and i had so much fun!
It was my 4year olds first time. Its a nice, fun & clean enviroment. The staff was friendly and the game machines seemed pretty clean. We went on a wednesday afternoon around 4ish, and i believe there was maybe only 5-10 kids there. Its also cheaper on Wednesdays. U have play for 1 hour for only $14.99. The ONLY complaint i would give is there food is ridiculously OVER PRICED. i believe we waited almost 30 mins for 2 orders of pretzels and cheese bites. Trust me they weren't busy AT ALL. I think i saw them make maybe 2 pizzas the whole time we were there, which was about an hour n half. So i think for how much u pay for food, it really shouldn't take around 30mins n it should b nice n hot. We didnt bother saying anything, cause we were waiting for them so we could eat them n leave. Plus i didnt want to have to wait another 30mins for hot ones. They were ok, but most of them were still semi frozen inside of them. N the price we paid for them were more than at the movies! I think the next time we go we wont be ordering ANY food. Its just not worth it. But other than the food, we had a really nice time.
Enjoyed coming to this location. They have bumper cars in this location that I haven't seen in any other Chuck E Cheese. It's a little farther for me but worth the drive.
Very nice atmosphere. You can buy a "PlayPass" card you get 30 points for ten bucks! When you refill, you can get 41 points for twelve bucks. Most games are 1 or 2 points. You and your kid (s) can have hours of fun!
My 3 grandsons always have fun here
All you can play. Good for kids
Nice place for toddlers to spend time at, food is not that good, we had to wait for an order of chicken nuggets for 45 mins and it didn't taste that good, games available are nice for the kids, they enjoyed the play time
Chuck E. Cheese was a family paradise of fun and food for all ages.
Venue is incredibly over priced for what you receive for your money. My little girls absolutely love the place, as I did I as a child, lol. It's far from the worst place to take your lil ones, however, far from the best value for your money
We went mid-week at noon so it wasn't overcrowded. The staff were wonderful, very friendly and helpful. The pizza was tasty.
The most disrespectful staff I ever meet giving them one star is too much i wish I can have put a negative 5star. I had a party for my son and the staff was rude and look like they didnt want to do there job food was raw and nasty also more them half the games was broken lol this place look dirty this site should be close down good luck if you attend
I came only to see if the myth was true. Shane Dawson made me come. I knew I would find more than just Chuck E. Cheese recycling pizza slices. The truth is that Shane Dawson is chuck himself. I went up to Chucke as he was dancing around and I whispered in his ear .... Shane I know it's you and he handed me a piece of cheese and whispered back "don't be a rat" ... idk what's real anymore
It was so hot in there, we had to take a couple breaks to go outside. Unfortunately there were quite a few broken rides/games too.
Nice play place for younger kids
Food took long but was served hot at the table, salad bar was nice for the extra bucks, soda fountain a bit messy and disorganized. Playground was indeed very entertaining for the kids, they had fun and were happy, mommy happy too, variety of games to pick. Very pleasant atmosphere, downfall? Not enough personnel to cover all areas of the floor, especially when it's jam packed with two birthdays plus general public on a Friday night. Otherwise, employees were friendly and attentive, they tried.....
I went to Chuck E. Cheese last week the staff was disrespectful completely ignorant very young and unprofessional, unsanitary, not mature. There was a argument going on and staff did not even jump into it to settle the dispute. The place is unsanitary they clearly do not clean the tubes and slides or any of the kitty rides I mean there’s children for God sake in there and many of our kids get sick easily. My child completely terrified of the stage monsters...whatever there suppose to be especially the purple thing. All the other kids were Beating on the robot things on the stage. I ordered a pizza and it was raw but some how the crust was burnt ? There was no refills for the salad bar and I also got cake and it was rushed. I also got some dip n dots and it was watery and my Oreos were floating..I ordered buffalo WINGS and they gave me nuggets ? There fries were dry no salt and the staff doesn’t ever have change honestly this place is top expensive for such low quality trash that I received I mean just getting a soda is a sticky situation... and that wait time is ridiculous. Chucke’s nose was falling off.. questionable. He didn’t even come out on time. All the prizes are too expensive for tickets I mean I could have 300 tickets and get a pencil and some 5 cent candies and maybe just maybe some vampire teeth coins are expensive for such little bit we get. This place reminds me of 5 nights at freddies.
My kids really like it here. I think it could use some cleaning and updating
All good. Great food. Still prefer older pizza though
Customer service was better than expected for working in that loud hectic place all day. I like the new time based system they have, too. And, of course, my 5yo loved every second of it.
Restrooms disgusting. Chuck e cheese NEVER came out. Big disappointment we were on vacation from Texas. Will NEVER go to this Chuck e cheese's again. Customer service beyond sucked
This location is small. However, the pizza is delicious. There's a decent salad bar as well.
Good location and games.
Pretty quiet on the weekdays. No lines, no waiting.
Excellent facility, great Salad Bar, good Adult-ish Arcade Games (Aliens, Terminator, basketbal). Kid appropriate rides and knee level arcade games. The CheckECheese costumed headliner engages kids and parents for Bday parties, the attentive Show Room Host lavish attention on the parents to make sure birthday kid is happy. Recommended location!
Great games
Kids loved going there .
Its the best Chuck E. Cheese i have ever taken my son. It had games that other Chuck E. Cheese's dont have. We had a lot of fun! ❤
I am a Former employee. Staff including the roaches is like family but the General Manager, Mary is unprofessional, and she tends to tuck her nose to cast members. Wouldn't recommend working here, but it's a great family environment.
PIZZA <3
Great place for a little childs Birthday
Went for a birthday party. It was clean and the pizza was decent. But, Chuckie's nose was falling off.
The kids had fun here. They loved running around and playing the games. They even liked trading in their tickets. They just have so much fun there i love it it gives me a chance to relax...
The pizza is much better than it used to be. The games and restaurant need some love and shows it's age, but the kids love it still.
Some new games but overall still the same. Fun for the kids. The food lacks much flavor.
I have taken my daughter to a lot of Chuck E Cheese's as she has grown. Even some out of state, and this one is, by far, my favorite. It's HUGE!! So many games and even a small bumper cars. I heard they are removing it. Who knows why because it is so awesome. They have the hamster wheel running game that it perfect for my high energy little one. Definitely go out of my way to go here. I live out near Palm Springs and family from San Bernadino area. Worth the drive from San Bernardino. 5 stars!!!
Love it me. My grandson
Good food, service was fair.
I miss the ball pit!!! It's Chuck E. Cheese, what more can be said. Fun times for the kids and yummy pizza. Go during the week for the buffet to save money.
Most of the staff here are incompetent. A worker sporting glasses and a bowl cut got our order wrong, and tried to say we ordered the wrong thing. Instead of bringing us a supreme, he brought out a meat lovers. He comes back 10 mins later with the same pizza with a few more toppings on it. So the pizza is still wrong, and overcooked this time. I spoke with a manger and not even an apology was given. She gave me back some money and just looked at me. I asked her if they're redoing the pizza. She said, "I thought you wanted your money back.", with an attitude. She ended up telling the worker to bring out a new pizza. The guy with the bad haircut brought a new pizza without saying a word. For the record, it was still not right. I think a monkey can do a better job with the right training. All in all, the staff is rude, manager has no customer service skills, and that one pizza cook is a moron. Hopefully the next visit won't be so bad.
Even though I'm grown, I still love the games here!
It's a bit overpriced, but that's to be expected. Pizza has gotten a lot better over the years. Staff is helpful and attentive, but seem especially exhausted up front as they needed more help.
An awesome experience for kids. Although the food is a bit expensive especially taking into consideration the portion. The taste was good but the price does not match.
We can for a birthday party, and it was well organize, clean and fun. Really like the all the games. The Staff was amazing all of them. We went on August 4th. Definitely would go again.
The lady at the front desk was a doll. And everything we needed was provided during our time there. And it made our daughter's day very special.
Child birthday party.. lots of fun for everyone
Daughter had a great time. Enjoyed the card your just add time to. Pizza was better than I remembered from many years ago.
It's a nice Chuck E cheese but it was very crowded when we went this past Sunday. Granted the kids were probably stuck in the house all week from snow days so that should be taken into consideration. I'm not sure how I feel about the new card system. If they are using a card to play games they should have the tickets go on the card as well. There were often long lines to feed the tickets in the machine and one of the machines was broken. Kids had a great time though
Very calm for the time of day we went & kids enjoyed The Nice clean area. Staff was courteous and attentive
The workers are great nice loud atmosphere for kids
It was a great experience. The place was clean and basically empty. We went around 4pm on a Tuesday. My son had a blast.
Good place to enjoy Whit kids
Had my daughter's bday here. All the kids loved it. Gracie did a great job with the kids.
Really fun
Loved it
The kids always enjoy themselves!!
Kids had a great time! Definitely get more for your buck purchasing the unlimited games !
Not a good quality place. Very dirty, games not good and you pay alot for your kids to win tickets so they can get a prize. Not worth going. Very disappointed.
Had my sons birthday party here and it was so great! Love that they stamp you and your child’s hands when you enter so you feel secure. Very clean, lots of games and the birthday package made the whole party planning so easy! Our host was super helpful! Overall a really nice birthday party! Thank you!
Great Place to take the grandkids. Love the new cards that they used for play time thar can be reused over time
Had to wait for some playing machines. Was very busy on weekend evening
A lot of games were not working and only one ticket counter was working
My toddler loves this place and I love it because he sleeps well after leaving, lol
Amazing per the usual! Great Management & I adore all of the Young Ladies that work there!
Always a good time for the kids staff was great.
Love it great staff!
My kid's love play there. Is funtanstick
Fun family time.
Was fairly empty. Salad bar wasn't very fresh and not much for diabetics to choose from. New cards for games makes it easier for kids to play but seems like went faster than tokens.
Fun fun fun place...
My little bug just loved our visit there! Had an amazing time! Place was super clean and the staff was very friendly
Horrible....wish I could give it 0 stars....came up for Disneyfor daughter bday and wanted to extend her bday with Chuck E Cheese... and firstfthe youngylady atathe counter waswa bitbshort temperedtwith memas if we were inconvenience to her. They were in violation of helath code with chemical bottle on counter with dirty rag on top next to food. The young lady picked some mucus our of her eyes then grabbed my plate without washing her jands. $70 for a large pizza with 12 uneven slices and a 6 inch kids pizza and six wings...the kids pizza was very small...could have have got a large pizza at Domino's just for the price of the kids pizza...i assumed with the priced I paid I could help myself at the salad bar and when I went to fix myself a salad a guy rushed from the back to tell me that I was violating the rules and on top of it he got my order wrong... still have to purchase another meal for my daughter before we hit the road but will do it at another restaurant...save your time save your money and don't eat Chuck E Cheese on 7419 international in Orlando FL.
Great prices, good shows, good value food. A lot of fun games at a low price. Great to practice down the clown or crossy road. Kids love the ticket machines. Safe environment.
Good too have fun and let the kid enjoy then self
Seal of approval from a newly turned 5 year old. "I..GOTTT..SOOOOOO...MANY...TIIIICKETTSS!" Analia (5 years old) Tho my other niece got lost in the tubes above, there should be a way to get them out faster when that happens. Also. I wonder who cleans or if they clean them!
Amazing place for the little ones. We went for my niece 1st birthday and she had an amazing time. I really recommend.
My son's favorite place to play.
Quite expensive for food but the games deal was good
Prices are ok had fun time.
Originally went to check it out for my son's birthday in a couple months. Worst experience ever. 1 1/2 hour wait just for food, then another hour wait in the prize line. They lost our food order and the manager never followed up. There was only one person handling the prize counter on a busy Saturday afternoon. I had to wait for everyone ahead to finish but when it was my turn, the girl helped others behind me too making me still wait again just to finish. Never going again. And forget having my son's birthday there. It was the most exhausting and stressful experience I've ever had anywhere.
I was recently here celebrating my daughter’s birthday. I am not a big Chuck E Cheese fan but my daughter is after attending another birthday party months ago. I booked a party package online and it was very easy. Our server Akeisha was AWESOME. She anticipated every need and was very attentive. She made my daughter feel so special which is definitely a plus. She was being pulled in so many different directions by management and her peers, but she did her job with so much grace. The food was pretty good and exceeded my expectations and that of my guests. Kudos!
It's fun and entertaining for kids.the food is great
Chuck E Cheese has changed a lot. Me and my Son had a good time. Paid 20.00 for 90 minutes of fun. Then bought pizza for about 15.00. Time flew by. My Son didn't eat the pizza so I did.
We was W.H. support group. My daughter had fun. They made some nice changes. ☺
Paid for the buffet and requested a few different pizzas. After almost a half hour we asked about the pizzas(because there was only 2 old slices left that were sitting there for at least an hour now). I was told that they messed up on one of the pizzas so they didnt cook any of them. So since we got there they had only 2 old slices in the buffet and they weren't even making any new pizzas. Another 15 mins later the pizzas that we requested finally came out. And we were not the only people that were waiting on the pizza buffet. Awhile later I asked when Chuck E. was suppose to come out and the manager said not until 2:30! We got there at 11:30, so if my girls and all the other kids that were there wanted to see Chuck E. then we would have to wait until 2:30! I thought he was suppose to come out every half hour or so. This was a bad experience for us and we were not happy with this Chuck E. Cheese!
awesome play zone for kids and also for family , birthdays parties , it's my daughter favorite's palace .
Great place for kids
My son loves Chuck e cheese, we appreciate this place they rarely have broken machines but if so they will fix it immediately.. thx C.E.C.
The employees were kind and helpful and my boys had a great time. Pizzas were delicious. Bathrooms were clean. Gaming area was clean
Updated Facility yet still the price is expensive the food was better but still Dry. The games run on cards points etc and run expensive. The selection of ticket winning prizes is very little mostly trinkets and knicknacks Wish the price and prizes were improved the staff were friendly and helpful
The kids will love it
Classic! Pizza and games in a family friendly restaurant.
Fun place for kids, birthday parties, etc. My 3 and 5 year old were able to be pretty self sufficient using their card to play games. Food options are pretty good - pizza, salad bar, wine and beer, etc. And they still have the automated statue of Chuck e cheese doing shows - I remember that when I was a kid!
First time there its very nice and big friendly staff.
The kids loved it.. the adults needed a drink! Quite loud, but tons of fun for the kiddos!
Went during lunch buffet, was not told it was almost over. Charged an exorbitant amount for an empty salad bowl, and about a half dozen slices of pizza that had been setting there for who know how long. Buffet say all you can eat salad pizza and deserts. There were no deserts offered.
Great for kid birthday parties
We had fun. Kids didn't want to leave!
Grandaughters tenth birthday. We had a blast there! Great place to. Celebrate!
I’m not actually a stranger to Chuck E. Cheese; I took my nephew the one in Flatbush, Brooklyn and really had fun. I was in this particular branch in Orange few days ago and was very pleased at their service also. Great place to take kids and family to play and relax over some drinks and pizza. There’s a wheelchair accessible entrance and parking.
The food is good... like the pizza is probably the best ive has so far in little rock. We went twice this wk and the same two games were not giving tickets after being played. Plenty of other games though. A good time
Typical chuck-e-cheese, my niece had a blast. The pizza is so good.
Extremely expensive with poor service from high school kids. Additionally, they want a crazy amount of info to respond to complaints. Ugh! I'm obviously not the first to complain. Handle it professionally with a little more courtesy please chuck e cheese. Thank you!!!
Shockingly very clean for a kid play place. Was pleased with their pizza, wings and salad bar. Definitely a place I would take my family back to in the future whenever the kids ask us to. Staff was also very friendly in a stressful atmosphere.
My son loved it. They have really good games on both sections for older kids and the babies . The pizza and food is really good. Got my order really fast prob in 15 min or less. Cons: a lot of games didnt work, the ticket machines didn't work except for 2, one totally stole my tickets and said I only put 5 in when I put a whole row of more than 10 in it. They need to hire more people especially for weekends. I went on sunday and it was a little busy with people coming in and having to wait for a worker to go give them a stamp. The same for having to go out, many people just ended up leaving when they saw no one checking at entrance. The salad bar and floor wasnt too clean.
My daughter came for birthday party. It was nice but some machines were broke. She really likes the car with chucky that takes your pic but that was broke. The carousel worked in the beginning but then that broke. 4 stars only because her favs were down. Birthday staff was great
Held our son's Birthday party here. Worth every penny, made a reservation had help every step. Was a wonderful experience
First time we decided to do a birthday party in Chuck E. Cheese's. It was great! Pizza is delicious. Lots of stuff to do. Kids went crazy with all the games. Bought a lunch buffet for adults and was full of good pizza. Stuff is super helpful and sweet. Defiantly recommend this place for family time! Prices are pretty good as well. Place is pretty clean. Will be back!
Easy to get tickets for prizes. Safe for children. The staff is very helpful. Good value for buying cards by time to play games instead of using coins which would go faster. My son who is 5 years old have a blast.
I can there at 8:40pm, yesterday 8/17/2019. The employee that’s working the front desk stared at me and my son as we were walking inside then walked away with a attitude. Horrible body language. Then when another lady that didn’t work there told her people is waiting to be stamped and checked in , she came. She stamped us and walked away. She was supposed to let us through . I had to pull out the magnet to walk through my self. I asked for a manager , a lady in a red shirt came out acting as a manager . That’s highly unprofessional. Then the real manager came out.
If you have young kids, this is a great place for a party. The staff is friendly and they take good care of the toys and games to keep them safe and clean. I never regretted going there for that reason. The pizza is really cheap and low quality. When my son was 6, I ate lunch before taking him (seriously). Your 4-year-old won't care, of course.
Way better pizza, we loved the stuffed crust! The games have become way more pricier now with the cards. Cost $60 just for a large pizza and kids to play on a coupon, not very family income friendly.
I would not go here during the lunch buffet. We paid for the buffet at about 11:10. There was absolutely NOTHING on the buffet until a few minutes before noon. NOTHING. Then when they brought pizza out, they brought out 2 pizzas which were gone before everyone in my family could even get any. The prices are outrageous. Several of the games were down with no out of order sign. If a buffet starts at 11, there should be food ready at 11, at least one pizza. Not wait until the buffet is almost over to have the full offering available. Also, the staff needs to be trained to have some enthusiasm. They are working at a kid place and looking like they hate their job's 100%. The only employee who looked like she liked her job was the kid check lady when we first came in. We won't be back to this particular Chuck E. Cheese.
Friendly staff, fresh delicious food especially the salad bar. Kids loved the games and it looked like a great place to celebrate kids parties.
Great where a kid can be a kid again. Download coupons to enjoy on budget
Price for time limit cards is slightly high but affordable. Prizes however are WAY over priced. You have to earn 150 tickets for a lollipop or tootsie roll. Ridiculous. But if you know how to hold a receipt, save all your ticket reciepts and you may be able to buy a cup, after 10 years of going.
The little.manager guy I think it's David, hey u ... Have a great day... Cute cute ...
Cool place for kiddos to burn off the energy I wished I had.
Checking reviews before going and notice the safe lame effort to placate those who had an unhappy experience; a nonsense response from the staff. That already shows me that they can’t approach things in a responsible and genuine manner. Standards make a huge difference. Thank you for your comments customers, it sounds like I won’t miss much not going there with my son.
Buying time is sooooo much better! The place is great to get the kids out and have some fun. It is cheaper than going to a movie and that's with food.
Mediocre pizza, decent salad bar, ok wings. Lots of cheap games for the kids to play, and Chuck E comes out every hour.
Had my daughter's 6th birthday party here and we used the mega super star package and it was so worth the money!! Our party hostess Angel was AWESOME she met us at the door showed us to our table and went over our 2hr itinerary step by step to make sure we didn't miss anything. She also informed us that they were short staffed and was running 2 parties at a time but she knocked it out of the park. Big props to Angel and the management staff at this location the place was clean and all the game we're working great. Thank you for making my daughter's 6th birthday amazing!!!
My son had a great time for his birthday!
Food was good and served in a decent amount of time. My sister lost a ring in a machine and the management team did minimal to retrieve it. Overall, I won't be going back.
Because of time of day we went and the staff was helpful. Pizza was surprisingly good for place like this.
The best Chuck e cheese we've been to in a long time. All the games were working (which has been rare in others we've been to), staff was friendly and attentive and even though it was a bit busy, it didn't feel over crowded.
Fun for the whole family.
We had our son's 6th birthday party here. We had a lot of fun. The staff was very helpful and took care of everything for us.
Great visit! No more buying tokens! Check their website for digital coupons. They now sell cards for 30-60 minutes of unlimited play. Kids had a blast & when the card ran out, we were done. They also have great child protection measures (matching hand stamps when you enter).
I take grandkids there and they love it
Great price, clean and friendly, but lousy prizes even for kids should be able to get something a little better
I really love Chuck-E-Cheese you can explore their
We came on a Wednesday, very clean, not alot of kids, pizza was great. My grandkids had alot of fun
They let us in with a hour left, that really, truly means a lot to me
I was near the food service window and I seen a man in a black shirt making pizza without gloves. While making the pizza he took out his phone and started texting and continued to make the pizza without washing his hands.
I love bringing my grandsons here. Employees are polite, food is delicious and the place is clean. I love that they have sensory Sunday(first Sunday of the month) from 9-11am for Autistic children. I really wish the other locations in the Inland Empire did this also.
Pizza is surprisingly really good. The kids always have a great time. Clean bathrooms. I wish some of the machines worked instead of just taking the money off the card or letting the kid use it and not giving the tickets. The carpet always looks dirty and in need of a carpet clean and the mascot acts like he doesn't have a clue of what he should be doing. But still a good place to have a kids party. They always beg to come back.
We visited this location on July 6, 2019 They have a rodent problem. Once my Family and I noticed the mice running around we immediately notified the Manager and left. I called back today to follow up and notify Corporate. I spoke with the Manger Shannon she said they had pest control out July 7, 2019 and they put down traps? How about closing to eradicate the mice infestation! Sanitize the place then reopen.
My grandson loves this place. Cheap entertainment for the kids. Always crowded so expect a wait.
Great place to bring the kids. Arcade and lots of game to be played and fun to be haved. Quite noisy, not the place for a quite family dinner. Service was ok, employees seemed quite happy to be there, but not over excited to make the experience great. Kids loved it because of the games and arcade.
The pizza was the worst pizza I have ever had and extremely expensive! Will not be returning there anytime soon.
Fan place we had a good time
Great time, pleasant employees in quick service
Nice worker's need too be cheaper with coins other than that it a nice place
I always go to this location because it's close to home & my son loves going to Chuck-e-Cheese. They really need help help help, the manager is doing everything & the staff was trying to help everyone but they only had a total of 5 ppl working on a Saturday night.....
It's a Great place for a party, if you're a kid having fun .
Fun yass
Not at all what it used to be. The staff are very careless and unorganised, which is a recipe for disaster. I've seen teenagers running around the place and fighting over coins as if they were toddlers, all while throwing cupcakes as if it was a cafeteria food fight. Gifts and personal belongings have been stolen (probably by the staff) from myself as well as other patrons. Chuck E. Cheese's should enforce some sort of age limit for the play/ game area, and employ staff who actually care about their jobs and the safety of the children.
Alot of funnn for kids
It wasn't bad, the games for the price. The place was dirty and staff was less then helpful.
Love coming here with my girls, weekends are always crowded so I come during the weekdays
Fun for kids but they couldnt find my friends daughters birthday reservation. Then wouldn't help until she called her bank and proved that she did book it .
The pizza was above average and thoroughly enjoyed it. Was overpriced and games need updated. Bathrooms were dirty and staff seemed generally annoyed with life.
My kids had a fantastic time today we will be back Chuck
Love this place. Always clean, staff is very helpful we go about twice a month!
Hosted a friends 18th birthday here, it was a lot of fun.
Awesome location to kill time with your kids. My nephew had a blast as so did I. I would of given you 5 stars if it wasn't for some of the equipment malfunctioning after we paid for the game .
Great place for the kids, I wish that they at least try to make the process of the ticket count easier every location have problem with those machines and it became a litle bit stressful for the kids
The kids seem to like it as long as the kids like it I'm happy.
One of the go to places for kid's to let out energy
My boys are autistic and it was a perfect day for them. Not too loud and crowded and the employees are more understanding than they may get credit for!
This is a great place to go with the kids. They had so much fun! We definitely will come here again and again. Eileen helped us with the candies and all the surprises for the kids. With a lot of patience and with love to the kids. It was a great experience!! Highly recommend this place and this great lady by the name Eileen...
Excellent place for children. Kids and adults Playing and salad bar and various foods..
My first time at this particular one. Very nice, fun, and clean
Destiny was the best party host ever! The pizza was good. The kids had a blast. Worth every penny!
Alooot of games ☺️☺️ and chuckee was AWESOME
Not the cleanest but still great pizza
Crowded and half of the machines didn't give tickets do to errors. Ticket counter doesn't count correctly.
This place sucks since they started using cards and took away a lot of original games like fast and furious
Nice place for kids to have fun but it is just to small.They don't have enough room to accommodate the many people that they have coming to the place.
Chuck e cheese is like a casino for children lol. My children love it here.
Good prices and decent pizza
$40 For 2 pizza pies and 4 small drinks...C'mon guys you can do better.
I haven't been to this location in years but I never remember me ever having a negative bad experience here. From the immature staff to the unprofessional managers. Everything about this location is off and not good. From the time we walked, not knowing about the points and minutes thing the cashier explained it was just rude talking about someone made her pizza and some guy ate it. And she was asking this other girl to do something but of course she had ear buds in. And having to get our food the pan of pizza was so f
I recently took my twin one year old boys to Chuckie Cheese at Cumberland for the first time, and I must say that I was very pleased with how the staff was so helpful and informative. I want to give a special thanks to a gentleman by the name of Cornelius Ray who went above and beyond to make sure I was informed about the companies procedures and policies, he also made sure we had a great time. To be honest, I heard "not so good" things about this location, but I decided to take my chances and go during the week. Needless to say, I was very impressed on how well this location was run. Kudos to Cornelius for changing my thoughts on this location and going above and beyond to ensure that me and my family had a good, safe, fun time!
If you have young kids, 10 or under, this is the place to come. Their unlimited game deals are perfect. Food prices are pricey of course but it's how they make their $. Great place for a birthday party or celebration for kids 2 to 7ish.
Love this place
Love that they have a lot more game machines for older kids and the toddler section.
Its really...,feels run down. The rewards are next to nothing for what you pay . Went once, probably won’t go back.
Can't believe this place is still in business
Pizza is actually pretty good. Unlimited play pass is worth the money.
Great experience. Pro tip... Go on a week night!
Wanted to say this location was super clean, staff friendly and easy partking too!
Simply concept that the young kids would love
I went to my friend Michael,s Birthday party at Chuck e chesse.
Me and my kids had so much fun we play all kind of games the pizza was good the salad was good the entertainment was good the employees are very helpful we had a breeze we ended up going just for a little hour to of fun and ended up staying there all day that should tell you how much fun it was and my youngest child is 4 my oldest is 15
Fun times for all
Numerous games were out of tickets and when I brought it to staffs attention I was ignored. Over a hour later when we were leaving the machines were still not refilled.
It's a place where you can bring your children to enjoy some good food.
Great for children 10 yrs and under. Fun games and activities. Delicious freshly made pizzas
Awesome place for the KID in ALL of US
The best pizza in Orlando in my opnion
The pizza keeps getting thinner (not the thin crust!) And they don't shut down or label broken games. So you waste points and then have to ask for your credits back. Kids still manage to have a blast here, though.
Always a great place for the kids. 2 different sides of games, and the pizza isn't terrible.
The place was so dirty the floors were sticky!!! My shoes stuck to it. There were no caps for cups the straws were stuck up in dispenser. The salad bar had nothing on it except dressings. If the games were not there I would have left.
Very clean and the staff is super friendly. Love this location!
Clean facility, friendly staff, and great prices!
Love this place!! Celebrated my son's 5th birthday here in July and he LOVED it!! He had such a blast playing all the games and he was made to feel so special by everyone there!!
Where kids can be kids..
Food is okay, nothing to die for. A little short staffed and didnt even redeem the tickets because 5 people in line and it took 20 minutes for just 2 people to get what they wanted so we gave our vouchers away and left. They do have a good variety of games for the kids and I think maybe only 2 out of the 100+ games were out of service.
Fun for the grands. Staff a bit slow mo and we were the only customers
Great with the kids, decent food, good pricing. Only draw back was the initial wait in line to order as we came in...over 15 minutes is just ridiculous when there was only one group (of 2 people) in front of us when we came in.
Overpriced, understaffed, food takes to long and tastes more like a school lunch pizza that was undercooked and overly greasy. But seeing ad how there is no real ADULT management then the kids running the place are left to do whatever they want. They offer beer but cant serve it because there was no one of legal serving age working at the time of our visit. Piss Poor Management. It is to be a play place for kids....not a work place for kids.
One of the worst places in customer service they talking unrespectly , I think they are racist people
Chaos at its finest. Pizza is only so so.
Hey my grandbaby really likes Chuck E Cheese the first time we went it was very crowded I think they can work on that deals a little bit but my grandbaby likes going this time we went on a Wednesday it wasn't so crowded the pizza was great way to go this is huge Chuck-E-Cheese Halloween my baby called it
Fun my daughter but gets crowded on weekend
Arrived. Ordered buffet, was told not to eat the pizza on buffet because it had been out all day. Looked like cardboard. Had to go remind staff that It have any pizza on buffet, and waited 40 minutes for buffet, while 5 families after us came in and were served. Brought 3 medium pizzas out for 3 families. Gone within minutes, continued filling orders and left buffets empty for 20 minutes. Had to ask everytime for pizza. Pizza tasted good between the long wait for it.
It was really good the kids had a lot of fun
I’ve been taking my kids to Chuck E. Cheese for 8 years and have been going since I was a kid. So, it’s safe to say that I’ve always been a loyal customer. Birthday parties every year and all. However, the last 3 times I went there, there was a young lady that was very rude to me. When I first came in and tried to order our food and point cards the girl kept walking away from the counter. She literally ignored the hell out me, even though she kept looking directly at me. She acted as if she had other more important things to do. She walked away from the counter like 4 times. I was finally helped by another young lady. Then, when my boys were “trying” to cash out their tickets for prizes, the girl kept putting other children in front of my boys. She did this twice until I finally asked her why she was doing this. She and I literally had a small altercation. I stopped myself from getting loud, because I didn’t want to upset my boys nor the other people there trying to have a good time. My encounter with this young lady with glasses almost made me stop going to Chuck E. Cheese in Little Rock. Luckily I have kids that love the place.
Nice friendly people, great food and safe for children.
Nice food very fun 30 dollars could let u play for 2 hours
Keeps the children busy. It's their own child size casino.
Much improved system in place where you are issued a voucher in the event your child loses his or her card so that missing card can be traced and points reimbursed . We've personally had nightmarish experiences in the past where I've turned my back for an moment and the card was either taken from my kids hand or off of her wrist only to be exchanged by the rascal/s with a maxed out card. Nothing more frustrating folks. I can't make this stuff up. Even when registering the second card after the first unforgettable occurrence we were still unable to recover the stolen card or receive reimbursement . But, with that said, the kids still just love coming to this place
This place has seriously stepped up their game from what I remember as a child. Awesome pizza. Awesome Customer service. Great and fair games. My kids loved it.
Environment was dirty, & had a horrible odor smelling of feet. It was also extremely expensive, two pizzas 1 bear and 100 tokens came up to $75. The only reason I give it 2 stars is because my kids had fun.
This Chuck-E-Cheese treated us very very very well. We planned a birthday party, and arrived on what we thought was the right date. It turns out we were at one week early, we had scheduled the wrong weekend. However, Chuck-E-Cheese did a fantastic job of taking care of us anyway they make sure that we had everything that we would have had at a birthday party, and although we didn't have a particular server assigned to us, one of their service took it upon himself to make sure that we were still attended to. With the massive amount of people that were inside of the store this treatment was a real surprise, and a real treat. If the server ever happens to read this, Benjamin thank you so much for making a great evening for us.
This place is nasty the carpet was so sticky my snadles would get stuck to the floor. Half of the gmaes didnt wrk kept wasting credits, I couldn't find anyone to help fix them. I was there for a birthday the host was AMAZING and did her job well. They have fleas or some kind of bugs because half the kids and adults at attendance got bit by bugs sitting in the party area. I will not ever come here again we spent well over $500 for big bug bites and broken games. Smh
C&C is always awesome and this one doesn't disappoint
A very nice place for kids to play
I had previously rated another Chuck E. Cheese location and gave low rating. Because I have a small child I was forced to visit another Chuck E. Cheese but a different location in what we call a nicer area of the inland empire. I was very impressed with this Rancho Cucamonga location, as I walked in the place seem super clean and not smelly at all. A factor to take in to consideration is that I visited this location on a Tuesday early afternoon and there were hardly any kids there. I met a lady manager that was friendly and was visibly walking around talking to customers. The staff was also friendly and eager to help. The salad bar looked fresh and appealing. I was given information about their birthday party celebration and I gotta say they have great party packages at an affordable price. One of the main thing that impressed men was that this location has a bumper-car ride which in my history of Chuck E Cheeses I have never seen one which was super cool and the kids seem to enjoy it. I only spotted one machine that was not working which is progress compare to my previous review. When I visit places that appeal to children I always look for cleanliness, safety, is it actually kid-friendly etc. Overall I was convinced that this was the location for me.
I go there for the Pokémon GO gym. It turns over frequently so it's a good spot to battle at.
The outside had a lot of trash in the parking lot and around the building. An employee came out later and swept up some of the trash in the parking lot, but the trash close to the building remained untouched. Don't judge a book by its cover. Once inside its well maintained and we were met by very friendly and helpful staff members. The kid check system is definitely an A+ concept for child safety. The gaming area was well maintained and methodically laid out to make it enjoyable for all ages. Our party coordinator was very informed and promptly helped us with our group. The pizza was spot on with flavor and freshness. The kids at our birthday party had a lot of fun. The manager personally helped make our party feel welcomed. The restrooms were very clean when we first arrived, but as time went on the restrooms could have used some periodic checks and cleaning. The kids enjoyed the ticket games and the thrill of redeeming their tickets for prizes. The prices are what you would except to pay at a higher end family entertainment establishment but worth the expense. One of the children in our party had never been to a Chuck E. Cheese location. The first time child commented as saying "everyone is so nice here." The Chuck E. Cheese brand has definitely improved compare to their previous reputation. Thank You to all those staff members who helped make our party feel welcomed. I would definitely come back again.
Great fun don't expect gorgeous food but it's all about the kids
No complaints. No standouts. And the kid had fun
Lots of fun! Clean environment. Definitely will be going back
Ok place for the kids to have a bit of fun. Food could be better in my opinion
Fun place to bring kids pizza not bad
My kids love it so much
My visit with this location was absolutely horrible! I had a birthday party for my son and we had the worse possible time ever. First I was told to arrive to the party 30 minutes early so that me and the host could set everything up (my party was 3-5pm). I was not approached by the host until 3pm. I was then brought to my table and waited until 3:15pm, for the host to come over and take the food order. My guest and I then waited until 3:30pm to get the unlimited game cards that came with the party package. We were then told to go back to the table by 3:45 to receive our food. I asked if we could get extended time since the party did not start until 3:30pm. The manager/host, Shawna told us no. Shawna then proceeded to tell us that a worker called off and she was doing 3 parties by herself. That has nothing to do with me and my party. I then proceeded to grab all of my party guest at 3:45pm and we all went to the table. I had to search around the place to find Shawna, to see where the food was. We finally found her and we were missing drinks and plates. After we all ate, it was then time for the live show. While the party guest and I were upfront, my son's bike and helmet were stolen from our table. We ended the party then, and we didn't even break open the pinata. We ended up finding my son's bike by an exit and his helmet in a corner. The host/manager, Shawna, was not watching our table. This could have all been prevented if there was a personal host per party. We also spoke with the other manager, Dwayne, and we received nothing but attitude. When it came to check out Shawna took money off, but she stated I was supposed to get an email that would be a survey. She then proceeded to tell me to lie about our experience, because that really affected the store. I never received an email since the party, and I have a feeling they didn't send it because they knew what I was going to say. One week later I received a call from the general manager, that happened to be off that day, and she stated that she would send me a family pass to their store with a free large pizza in the mail. She said it would be delivered in two days. I have never received anything, and it has been 5-6 days. This store is horrible and requires new management. I don't want anyone wasting their money at that establishment.
Nice staff. OK food! The food was hot that was a plus. All in all my child had a blast!
Good place to bring kids on it
Don't go to the one in Orange we drove 45 min to get there we ordered our food and me not eating pork ordered half bacon half beef pizza when it came out it was half bacon half pepperoni..... So I brought it to their attention and instead of just fixing it so me and my 2 year old could eat they came out in a group and put the receipt on my table and told me that I was wrong acause they had pepperoni on the receipt after 10 min the manager comes out and says she will remake the pepperoni side and gives us a had written card to come back ..... Yeah probably not going to happen..... Then I say okay let's get some wings I order them with the sauces on the side wait 45 for 6 wings for them to come out with the sauces on them.... So again I go say something.... Never once did I hear I'm.sorry ....worst customer service I have ever had now I know why most of them closed
I've been hesitant to take my toddler to Chuck E. Cheese's because I didn't think he would be old enough to do anything. Well I was wrong, at least for this location. He (WE) had a great time and went back the following weekend. Now he's always asking to go. He has SUCH a blast when Chuck E. Cheese comes out. It's the cutest thing watching all the excited little ones running up to him and behind him, giving him hugs. Also, the ticket rain is a hoot!!! The pizza was pretty good too, which was another pleasant surprise, (based on what I heard from someone).Good time! We will definitely go back!
Went on a weekday best time to go
Not bad...had an excellent time..
They switch to the card instead of tokens was an awesome idea
Under staffed, majority of the games were malfunctioning or broken & the salad bar was a mess.
Very fun
A convenient badge to use at different games. We had delicious vegan red velvet cupcakes for the children!
We visited Chuck E cheese for a birthday party. It was an amazing experience. The employees were very helpful and polite. They worked great with the kids and I can't wait to go back for my son's birthday in March! Definitely not disappointed.
Great birthday setup! Fun times for the children! Lots of games! A convenient badge to use at different games. We had delicious vegan red velvet cupcakes for the children!
Fun, but I was warned to stay away because this place is a breathing ground for germs. Who bring their kids to a place like this when their sick and I even seen a grown man sneeze in the palms of both hands and never sanitized or go wash his hands.
Not all that. Maybe if chucky didn't want soooooo depressed and a bit cheerful
Its better than before
Fun place for little ones
Lots of things to do, kids had a lot of fun!
A nice place to bring the kids or have a giant birthday part at, have been going to this one ever since i was little an still enjoy taking my little cousins there from time to time. Dont like have they have changed a lot but still not too bad to have a good afternoon. Prices are not to bad but still pretty expensive! But i am happy with the staff being able to handle so much at times an how friendly they are!
Great family fun! All of their games are updated and there's plenty of games for adults too. Pizza is pretty delicious too!
Love this place especially since they have the all you can play
Went here for a friends birthday party and enjoyed a lot. Lot of games to play. On top of it earn tickets to get a prize at last encourages children to win learn and play games enthusiastically. My 2 year old kid also enjoyed here. Met chucky and he sings birthday song for birthday baby. Overall good visit and children are free to play.
Nice place for kids and good food too!
It's pretty cool now that they serve beer for the parents. It actually makes it entertaining because now the parents can loosen up, get a buzz going and then play games with their kids!
Had a fun birthday for by son's 4th birthday. Floors up in the party area were a little gross, but otherwise everything was great.
I was here with two of my daughters couple of weeks ago for my cousin's sons birthday party. I rarely come out to Riverside county with my family but since my kids have grew up a bit, I figure I would introduce them to my favorite cousin and her son. This place was the first time my daughters had visited Chuck E. Cheese and they had a blast! The party was great, with lots of things to do for kids all ages (mine are 3 and 5) but do keep an eye on the little ones cause some kids can be a bit reckless. Overall we enjoyed the time and my kids could not stop talking about how many tickets they had.. thanks for the great time, will come again whenever we return out to Rancho Cucamonga.
Great for kids to lean to be social
It was amazing and I love Chuckie and giving out free tickets for the first part of your time if your signing in that's great I did play games they were
Great My son and Daughter had a blast!!!
My grandson loves it, but kinda expensive
My boy loves this place
Great food family-friendly
We love our neighborhood Chuck E Cheese. Always prompt friendly service. Clean and speedy food service. Great parking. Great deals during the week.
We always have a good time with the babies!!
Great place for families to come play just have fun with each other
Great for kids and adults
it was just a so so visit. no sweetea, salad bar not stocked continuously. Trash to the top rim. no clean tables open. not enough prices selections available for kids to choose from what's the point of trying to get ur kids to win TICKETS if they can't even spend it. This is my 3rd visit here by far the worst. definitely not having my 3yrs bday here. clean up much needed here.
Great environment for kids to just run and be excited.
Chucky Cheese is a fun place to bring kids of all ages, but it is especially convenient for parents of younger children. Because they mark your hand and the hands of the children you arrive with with an invisible stamp you can rest assured that even if you lose track of smaller children they will not be leaving without you! It allows me to relax and let the kids run free! You can load points or minutes of play to cards that can be attached to a bracelet on sale for $1 so that the kids can play on their own, and if you decide to take a break to eat (not great food) you can pause the card very easily.
Kids had a good time, but food took a long time coming out and a lot of the games need to be serviced.
Despite how packed it was my son enjoyed his 2nd birthday party. We met up with family and friends, food came out in a timely manner and the kids still enjoyed themselves.
Chuck E.Cheese's full name is "Charles Entertainment Cheese." According to his official backstory, he's an orphan. He never had his own birthday, so instead he fills the void by hosting birthday parties for everyone else.....SAD
Looked like the pizza was made up with left overs and re heated. Conspiracy COMFIRMED
Kids really enjoyed!!
good games and it's fun for kids
Food is good here. Super Family Oriented and clean. Had attended a birthday party here.
Spook much better than the other one
Kids - toddlers will enjoy this place. There's lot of entertainment to keep them busy. It's always noisy so I don't recommend this place for kids aged less than 1.
Need more workers by prize area
Terrible food, lousy service, not worth a cent! Came here with my family and the pizza was barely edible and burnt. You could definitely tell they didn't bother to clean the pan it was cooked on because there was white soap on it. Salad bar was not clean and drink machines were sticky. I understand that this is a kids place but seriously have some sort of health standard! Paid a lot of money for games and each card only got 8 games so if you want to get sick or waste your money you can come here, otherwise stay clear.
The girls here are nice and they had fun stuff to do. I wish they had a playground and better animatronics though.
The food was great and the host was very welcoming
It was not a pleasant visit. It took 1 hour for me to receive my food. The bday party was not organized at all. And trash was falling all over the floor. Also paid for endless salad bar but had no lettuce and when the workers were told it took 45 minutes to get it. I was very disappointed.
We went here on December 31st and it was great. Not crowded at all. Lots of available seating and staff was very nice. If I'm in the area again with the kids, I'll definitely think about stopping in again.
Kids has a lot.of.fun
I believe the food is sub par and pricey
Great place with kids...
Understand this place gets very busy, the staff is very nice and friendly however it took 2 hours to get our pizza
Great place to take the kids and not spend too much money. There is a 2 beer limit, which isn't a problem, and they have a wide variety of food now too.
The staff really enjoyed interaction with the children.
Good food great people a lot of entertainment
Had a great time the kids loved it!!! They need more ridea it us small.
Very fun for the whole family.
Way too noisey lil pricey and very Loud music
Majority of the machines were down or had technical issues. The staff were hard to reach for assistance. They were either sitting at tables gossiping with other employees on their phones standing in customers way, or playing games.
Good place for kids to let out their energy.
Crowded but fun so far, will update if experience changes.! Nice atmosphere and staff
We spent $76 for 2 pizzas, small wings, 5 drinks & just a 46 point card...yea never again it was ridiculous!
Very understaff! Patience and low expectations is a must.
Our kids love going here for the games but we don't. The young staff are disrespectful and have no customer service training.
Great place for a kids party.. and very affordable
That mouse knows his freaking pizza! We went for my friends 26th birthday and had a killer time. Only downside: 2 beer limit! They have a good selection, so I do have to give them props there.
Great pizza, good beers and great for kids, plus kids get unlimited rides for 1 hour. Little pricey.
The kids love it! And so do I. Family friendly environment
The food was good. Lots of choices. Little crowed. Definately more enjoyable weekdays.
The bathroom was dirty and out of paper towels, pizza was not great, but the kids had fun playing games.
Chuck E. Cheese is certainly not what it used to be. Not sure why it took my one Pizza Roll an hour and a half to be served. Another guest in our party ended up having to get a refund due to her food never coming before the 2 hour birthday party was over. We ordered as soon as we got there. On a bright note, our party hostess Teirra was fantastic and the children enjoyed the games.
We had so much fun!
Not a bad location at all; staff is friendly and helpful.
Best Chuck E. Cheese I've been too. A lot of games, space, and it's clean. All the employees we're polite and helpful.
Good place for the kids. But the pizza is expensive but overall I do like it.
The food is really good here. Great atmosphere for the family. My only complaint is those ticket machines constantly breaking down. It's very inconvenient to have a line of 10 people. Each with hundreds of tickets. Waiting on one machine when there are 6 on the floor. Otherwise, the employees are very nice and helpful.
Lots of broken games last time we went about 1 month ago
Every kid was in heaven
Overall we had a blast much better then the last time we went. Play passes are a better value. Most of the staff was friendly other then the one pregnant lady but over all a great time
The most disgusting Chuck E. Cheese. I've ever seen in my life. Didn't see things like this back in Chicago. Little Rock needs more individuals to step up and teach on Customer Service Skills! So traditional and stuck in their ways!
The host for your party is not your host she working the whole store. The manager doesn't know how to keep his shift managed
Today is my son's 12th birthday! Joy and her staff did it again. My son is autistic and he had a blast. One of the few places he is comfortable and safe. 4 years in a row and they don't miss a beat, very pleased with the way the day turned out. Thank you Joy!
F U N
Place has really gone down hill over the last few years. Arcade games are always either on the fritz or just out of service. Glad they got rid of the unsanitary token system and put in a card system. Pizza is good, although salad bar is always a mess and I can never seem to find utensils, I have to wait in line which takes a while just to get a napkin or a spoon. If you are looking for some quick fun with the kids this is it.
Had a fun time with our grandkids, pizza was pretty good!
Excellent and very friendly staff!!
Great place. Celebrated my nieces birthday. Only bad thing is the reward line was way to long.
Fun place, a bit pricey on food n drinks
Excellent venue for a birthday party! Great staff!
Average..normally very crowded...
Great time celebrating my grandson's birthday. Good staff
It was ok
Would give it a 5 star but the lady's attitude at this location night crew, did not look one bit happy and took littery 5 minutes to ring up the all u play combo acting like she could see the scree.
Kids love it food is cheap and the game prices are fairly cheap all the kids can go crazy for a time limit rather than tokens so more can be played.
Waiting over 45 minutes for our food and its not even that busy
Somewhere I can go to keep my kids busy
Nice place for the kids to run and play
Tonight the restaurant was dirty. We didn't receive the wings we ordered. My children loved the games.
Great place for kids fun and the food is ok.
Had my 5 year old son's birthday party here and everything was perfect!!! The birthday coordinator was amazing!!!
Nice place
I don’t usually write reviews but i had to let everyone know about my experience here. I came to bring my god daughter. Upon walking in, I noticed the place didn’t look very clean and the debris of former clients was left on the tables. As I continued, I noticed the bathrooms were dirty, the salad bar was messy, and the staff members weren’t very friendly. I chose to ignore it because my god daughter didn’t notice these things and wanted to play. We ordered food and while my sister was having her salad she found a dead fly in it. Another staff was picking the grapes from the salad bar. Trying to be patient, we brought it to the attention of the girl at the front counter who was curt and agitated that we had brought it to her attention. The cook came from the back and wasn’t wearing a hair net despite having long hair. The chuckie mascot was rude to the children and didn’t even give my god daughter a high five or interact with the kids. This was my first time bringing my god daughter here and certainly my last. I would avoid this place and try another.
This church e cheese is our favorite. It’s the biggest and cleanest one we have been to. It doesn’t get overly crowded when we go because they are spread out more and there are more games to choose from. I would highly recommend this one!
It is a great place to have fun with your little ones.
My son loves it
It was great
Its really good place for kids...i had celebrated my daughter birthday twice and everyone like it. Kids enjoy the games and atmosphere. Really nice to be here for celebration
Good place for a kids birthday.
The kids enjoy going here for birthdays or a reward for doing well and it's fairly easy on the wallet too.
Long lines,only one register open,ticket booths not working,machines to add credit to the cards not working.
Great family outing!
Short staff food was okay just took forever to get kids had fun with game floor
Looks like I gave them a one-star about 11 months ago. Well they have redeem themselves quite a bit. In other words there's been change of management or something has happened. The only issue I had was the air conditioner in the party area was nothing compared to the gaming area. Probably having issues with an air conditioner as the summer has now set in. Even though I don't think we're in summer yet but still it's 90+ degrees outside. The person that was our party organizer was good. As I said no real issues. Time was well spent. Thank you Chuck Eats Cheese's.
We celebrate my son’s birthday here. It seems to be kids favorite. Reasonable rates. The packages is reasonably priced as well. Pizza here is surprisingly good as well. The workers are all very friendly and helpful. You could book a table that can accommodate around 15 kids or if you need more than you could book another table that are placed next to each other. Wish the place is a little bigger though. They now use card instead of tokens. It is refillable. They sell a wristband to attach the card so it won’t get lost.
Fun for children. Food not great. Recent improvements where you pay by the hour instead of tokens.
If I could give negative stars I would. Normally I don’t write negative reviews but this calls for one. I found a card on the floor and tried to turn it in and was accused by the staff and some mother. Not impressed. And the manager was helpful
12.95 for 6 wings Thats Crazy
Noisy, sticky and dirty. Watched staff fill salad bar and her hair was so long it kept dragging through the food she was filling. She dropped sauce package on ground and then put on salad bar. Pizza I had was nice, but I would never eat here again.
I'm here visiting my grands and decided to take them out to have some fun & that was the most unprofessional, rude to the MAX Employees & Manager DeWayne. I don't recommend this location & won't ever go again if I visot. The bathroom was filthy. The food looked unappealing & the employees were playing around throwing paper that almost hit someone in my party. This location needs a whole new staff including a new manager. I wouldn't give any stars.
I hosted my daughter's 3rd birthday here on a Sunday and it was easy to reserve a table and bringing her cake, balloon, and goody bags. The food is good the salad bar is always replenished and the staff is amazing
Just had my son's 5th birthday party there. We booked the 10am slot for Saturday and it couldn't have been any better. Easy going, not crazy at all and the staff and food were all better than expected. Everyone had a good time including the adults. The value Chuck E Cheese offers is unmatched in my opinion. I'm happy they're still around and I can share the fun I had with the next generation.
Impressed with this Chuck e Cheese's. Well managed and maintained, and food came out fast and fresh.
The kids love this place. Every time.
Just having a place that isn't too expensive and is fun to take my daughter is wonderful. The fact that over the years the place had gotten cleaner, the food has gotten yummier and the games have gotten better makes it even more worth it.
The pizza was delicious and the staff were so sweet and friendly.
This is a pretty good spot! Alot of Chuck E Cheese locations are in really ghetto areas that I don't like, so I take my kids here. The staff is average, but they have done alot of upgrades recently and put in new games. Instead of coins, they now have game cards (like Dave and Busters), which is ok. My kids get soooooooo much enjoyment out of coming here. For about $60, you can get a pizza, a few sodas and enough game credits for the kids to play for an hour.
The place is covered in grease and is sticky and dirty but, will shut up your kids
The pizza is put back together by left over pizzas that nobody eats. The manager told me that the rumor was true, don’t recommend to come to this location.
Not enough staff members but the food was really good. The kids had alot of fun and they loved it.
We went there for a birthday party and it was very nice. The kids had a great time
Floors were very sticky, bathrooms disgusting, the person in the Chuckie suit dancing for the kids showed zero effort, the person behind the toy counter ignored my kids to tell across the room to gossip with another employee, and there was a guy taking tickets out of kids games as they were coming out and noone said anything. Chuckie cheese is not what it used to be. Will not be returning.
Clean, fun for the kids! Like the new swipe card system, it's been years since we have been but will definitely go back soon
It is usually packed here but great for kids
Long black hair in salad. Terrible management. Very rude and horribly dirty location.
Good but never have employees at register who can sell beer lol. Place much cleaner and not so many crazy folk during the week
do not recommend if you have a fear of giant animatronic mice... Or if you're trying to avoid the flu
Good service and clean
Was chill wifi not really good but was fun
Some of the games would not work properly. Our waitress was really great and helpful with the birthday party.
A little ghetto on weekends but my kid alwaya enjoys
They were the first place to do a walk in interview on the spot, and I had the job til I told them why I didn't have any job history for the last 5 years because of my incarceration, then I was turn away because I had a felony. That was their own words.
Very basic Chuck E. Cheese's. The guy that manages the parties is awesome and really into his work. This makes this CEC stand out among the ones I've visited. Will definitely go here for my kids birthday parties if this guy is hosting them.
Close to early place it's dirt and food to expensive
Great place to have fun with your kid(s).
Salad bar was not full. I had to look for staff to ask for more refills. The people that was attending this location was just horrible. A disagreement between teens broke out and staff did not stop it. If it wasn't for my grandbaby birthday I wouldn't been in attendance. Chuck E. Cheese went down hill. Dont forget about the money you have to spend on the games so the kids can get a pencil or a 5 cent candy.
Took my neice out forher birthday and she realky enjoyed her time
Always good fun now that you can pay for time instead of coins. Smarter option for sure. Get much more tickets that way.
My six-year-old absolutely loved this place excellent family fun for the kids. The the staff was very helpful as well thank you!
This location is always clean and the staff are nice and surprisingly patient for people who work with kids and their crazy parents
Our first time my grandkids loved it we will return thanks
It's always a great time for the kids they enjoyed it. The games got stuck a lot and we were not getting tickets but the reimbursed us with more tickets.
Fairly nice Chuck E. Cheese, but the food is kind of expensive. Pizza is good though.
I was there for a 2 y/o bday party, perfect for that age group. Pizza wasn't the best, but the wings were tasty.
Games are great and our son had an awesome time. But the customer service is absolutely awful. Everyone was extremely rude. Even Chuck. Says you can take a picture with him but right after he dances and give the tickets away he disappears. The pizza (1 medium cheese) took over 30 minutes to get ready. The need better people I'm sorry. I was impressed. I'd go back to another address maybe
Busy, loud, but fun. Great pizza. Can be very expensive if you are on a budget.
Pizza was actually decent with fresh toppings. My 3 year old enjoyed it.
Very disappointed. Staff was very disrespectful to us. I called to order pizza and was hung up on. We were the first ones there when it opened at 11 and the bathrooms where filthy and out of towels and soap. Front door was almost never monitored.
Need more space and games. I do like the unlimited game play deal but when there's not enough games to choose from, you find yourself playing the same one over and over. The staff was very helpful with great attitudes. Food was good also.
IT was just good
I can't lie, I haven't been in a Chuck E. Cheese in probably 10 years but it was one of the last places I could ever find the dope arcade Simpsons game. Remember the food being eh and most of the games weren't worth the time
Very clean, staff was friendly. Went early and virtually had the place to ourselves. Daughter was having such a great time we booked her birthday party, I'll update after. Booking the party was online and easy, just be sure not to choose add ons that are already included in the package you chose.
We took our daughters here for a few hours of fun and games. We had a great time. I would say that the new "play passes" are kind of different, but do make it easier to keep track of as opposed to the old "tokens" but some games still require you to use the tokens. They could really simplify it more by taking the tokens out of the equation all together. My youngest loved getting to dance with Chuck E, and as an extra bonus, he threw a bunch of extra tickets in the air for all the kids. We could have probably gone somewhere else and spent less money, but we wanted our daughter to have a great birthday.
Poor quantity and variety of machines as the other Chuck E. Cheeses. I also managed to glitch out one of those mini-bowling machines, (accidental) I tried to call an employee to stabilize the machine but no one was paying attention. I do not suggest this. :(
Very clean and nice. Great place for kids to play. We went to a birthday party today and had a great time. Parties are a great value too! Only complaint , they need more staff at prize desk, we gave up and went home.
Great fun for the kids. I love the new way to purchase games. You can either buy tokens and pay a certain amount of credits per game or purchase time and play as many games in that time frame as you'd like. We always buy time!
I love taking the kids here to have some fun. I even enjoy it lol! Some of the staff is not so friendly, but we put that to the side and just have fun!!
We celebrated my daughter's 1st birthday here and she had a great time I loved that the age groups rides were separated and the staff helpful and friendly. It was clean and the service was quick. Chuckee on the other hand was just sad. He barely danced when he was supposed and acted as if he was ignoring everything.
Where does one start on how to describe Chuck E. Cheese's? A total heaven for kids up to 10/11. Depending on your child, it can be a workout for parents as they follow their little ones from one game to another. If there's not a birthday party, and you go around noontime (during the week), there's a higher chance of your child getting to play whatever game they want without having to wait. There's also less screaming children running around. The place was clean, and any issues that came up with a game, were quickly handled by the manager who was very helpful. I didn't eat there, so I can't speak for the quality of the food, however, I've never seen a child turn down pizza, no matter where it's from. As for the prizes, most of the toys in the case are cheap, and don't require many tickets, e.g stickers, tattoos, dum dum lollipops, clackers, and plastic whistles.
Most of the games were not working
Their games made my sister's have fun
Had pizza and cake with a birthday group-they were better than expected, kids enjoyed it. Food bar was a little sketchy.
A lot of people but smoothly ran
This is our #1 “go to” place for my grandchildren. They love to come to play. The pizza is good but the salad bar is better.
Typical Chuck E. Cheese experience. For was not bad, better than John's Incredible Pizza. Kids had fun.
Games for all ages!!! My kids had a blast here. The pizza was ok (amazing according to my daughter). Lots of distractions for little eyes and hands. Perfect for birthday parties.
The kids always have fun!
A place for kids and kids don't care if the pizza is greasy and takes forever to arrive. The kids don't care if some of the games don't work, our if the play area is not clean. Still a fun place to take the kiddos.
It was my great granddaughter Birthday Party that I went to.
Great day
Took the kids here and it was fun.
I really like it
Ok place for time pass for kids. Food prices r atrocious
Very dirty, expensive, but lots of fun!
slow day. went on a Tuesday. good variety of games. my 3 year old had a great time!
Staff very helpful. Food surprisingly good. Get the warm chocolate chip cookie!
Only had 3ppl working. They were nice but spread very thin. I had to keep waiting at the prize counter because the poor girl had to keep walking away to do something else. Also several games were not working.
Sooooo disappointed in the changes in the last year...since my son's birthday last year they have got rid of the ENTIRE animatronic band...even Chuck E....they were one of the last few stores to have the entire Munch band intact and i thought it looked in great shape too. Our party hostess for his party this year said they covered them up with a wall because some of them had too many repairs and Pasquale had no head anymore...all they have now is the lame video screen like every other store in major cities with the newly designed Chuck E costume which i cant stand either and most of the ticket redemption machines were broken, as well as quite a few games and rides..they got rid of my sons favorite ride (the life size horse race game) and the pizza recipe was changed AGAIN and was disgusting and we barely touched it after paying $50 for 3 pizzas. Needless to say we wont be back and the only good thing i could say is i liked our hostess and the new Chuck E. song he gets the kids to dance too. If i had the money i would pay to repair the animatronic band myself and either bring it to another store that cares or find ann investor that does but its probably a lost cause...so sad but its a part of my childhood that i will always remember and love and was ecstatic that they still had them and my son loved them just as much as me even at 1 year old..now at 3 its already gone and i felt sooo bad..as you can see in the pictures no stage at all just a big old wall with two video screens
We always have a good time here! Purchase the cards by time played, way worth it!
great place for some family fun will get a bit costly though because the time flies so quickly!
Fun place for kids of all ages!
My Son loved it as ALWAYS!!!
We went on a Friday night. It wasn't too busy. Pizza was good, atmosphere was fun, the kids loved it!
Great for kids and adults have fun too
Angel is such an Amazing host ! Thank you
Good and all But Chucky Looked Not Happy Like the Old Days
Had a BLAST!!!
Controlled chaos! Usually very busy. If you want to make your little ones smile ear to ear, this is the place. Offers great atmosphere for birthdays. Finding seating can be a challenge. Like any kids place, do what you can to wash table and hands often.. parents bring sick children so prepare.
One of the best children arcades I've been to. Really wish we had this in the UK
It was ok the pizza was good the cards had a time limit with was kind of stupid of you ask me.
Not a kids one stop anymore. Boring, half the games are broken. Plus they recycle the pizza. Not worth it. GO TO GAME TIME
I didn't enjoy the Chuck E Cheese's in Cumberland as much as Town Center. First of all, it was very small and over crowded. Secondly, the staff were not very helpful, one staff member in particular was extremely rude and disrespectful...why was she working in a place like Chuck E Cheese's with such an attitude problem? Thirdly, we ordered a pizza, the buzzer went off so we walked around trying to figure out where it was but when we finally found it, it had been left unattended sitting on a counter where anyone could have walked by and touched it or taken it! Lastly, it was not very clean at all!
Went with granddaughter to a birthday party for a family member. It all seemed like it went pretty well. Pizza not bad!
Definitely overpriced low quality food, but it's a place targeted towards children so I expected the food to be hot trash.
A good place to take the kids. It is a little smaller but still a good place to take my kids.
I love taking my grandson. Friendly staff . Clean dining area the animatronics need updating but still fun to watch
Place was fun and received awesome great service from Cashier Miguel. He gave us the free 50 tickets for our child promo and made us happy
All the kids in the place seemed to be having a great time. The games are geared toward children. Although the adults all seemed to enjoy them as well. The staff was helpful and friendly. They give you enough room at the table for a large group. Chuck E Cheese comes out once for all of the kids having a party during that time and is out for about 10 minutes or so. Not a fan of the pizza. But the wings weren't bad. The party packages seemed reasonably priced. There was a sign saying on Sundays they have a sensory block for a couple hours, where anyone who is negatively affected by the bright lights and noises can come and enjoy a less bright and noisy atmosphere
Someone was having their birthday party. So yes, it was a busy day for them, but when we arrived, all but the birthday table by the stage were closed. Of the rest of the tables they were either marked reserved or were filled with plates. They were failing to bus the tables. There was only one open table and that was at the very front. It was tiny. We were pressed up against the table. With no bussing of tables, they were still letting people in and we saw several struggling to find tables, as we took the last. They also failed to check every table because they claimed they could not find our table, yet we were at the front in front of the registers, sign up the whole time, and my wife at the table the whole time. 50 minutes later we ask where it was and they said it got old because they couldn't find us and would make us another. There was no reimbursement or form of apology. Half the games were either turned off or not working, yet still taking the tokens, so our child was limited in what he could even do. Customer service and care of the restaurant were poor. My wife and I have had good experiences with Chuck E. Cheese, so we plan to find others, but we will not be returning here.
A very good experience for our daughter to have her Birthday party !
My daughter enjoys it, pizza is alright I usually go for the games
Had a bday party for my 5yr old. She loved it and our hostess was awesome!
The place is clean But the service sucks very slow and understaffed It took us over 30 min for a pepperoni pizza and some churros with only one other customer there They also do not take phone orders so regardless you will have to wait forever for your order
Of course this is a fun place for kids, even I have great memories. I will add that the pricing is rather steep, a pizza, 2 salads, and 30 points was more than we spend at a steak house. There was a rowdy group that banged on the machines for tickets and one kid shouted a profanity, but that isn't the fault of the establishment. The staff were super friendly. It's worth it for the kids to have a good time.
Pizza was nasty and the store was very Dirty
Food was Burnt. Attitude from a server. Bumper Cars Gone. Games are good. I'm going to John's Incredible Pizza next time.
6/6/2019 was the worst Service my family has received from this location. I was told after my purchase I wasn't allowed any of the Water glasses sitting there that are FREE but could purchase additional drinks. BTW we purchased drinks but needed 2 Water glasses since a few didn't Drink sugary drinks. We purchased the Military discount package. Wondering if the discount played a part but still spent over $62 for my Grandkids. Don't be SO darn Cheap Chucky E Cheese it's just Water for a 3 & 4 year old. SMH
It's a place where the whole family can have fun .. Pizza always fresh
Nice service, food was great
Nice place for BIRTHDAY parties
I was here tonight my first time at this chuck e cheese and it was a nice visit the staff friendly and welcoming, the food hot and fresh, the salad bar clean and fresh plenty of options, the inside very well kept and cleaned, it was nice that they had a side for the younger kids and a side for the older kids we enjoyed ourselves and will be coming back thanks
Was good, but over priced, $40, for 30 minutes of play and 5 pieces of pizza
My children are happy in this place. This location has many attractions. It is perfect to celebrate birthdays !!
Workers here are so nice . Loved it
Nice and clean space!!
Staff was extremely helpful &very pleasant. It was a gr8 time 4 our family 2 enjoy our time 2gether!
I like this place, where a kid can be a kid, but the pizza is poopy and some of the machines are easily manipulated for a ton of tickets. Three out of five, garlic and chives.
Chuck E. Cheese is a real American Hero. Chuck E. Cheese saved my daughter from a light mist. We had just purchased my new-to-me, but actually previously owned 2003 Plymouth Voyager, when a minor storm passed by the Chuck E. Cheese's, leaving the area shrouded in a light mist. I immediately lost sight of my daughter and figured that I should head to the closest liquor store to evaluate my situation. In the ensuing chaos, of losing my daughter in a light mist, and finding a liquor store on Google maps, Chuck E. Cheese valiantly rescued my daughter from the light mist and expertly detailed my minivan. THX CHUCK E. CHEESE!!!!!
I was here with a friend and her child. This was a standard Chuck E. Cheese experience with their slightly high prices (considering the value of food and games). Some staff were great, others were a bit dull. I get that it's a children's place and being so requires a lot of energy, but you shouldn't appear so drained. There was no smiling (at all while taking my order). There was no friendly "Drinks are right around the corner." or anything similar. ... I did have to ask; it was my first time there. Overall, it was par for the course.
It's a fun busy place for kids to enjoy playtime and games. However, it was incredibly busy. The play area is not exceptionally and there were plenty children celebrating birthdays. You really have to be following your child around to ensure they do not get lost or hurt.
Pizza fantastic. Fun place
Friendly staff, awesome pizza , fun times.
Staff was nice even at 8 pm, food was fresh, definitely appreciated that
They do the best they can. It is a great spot for the kids to run around and get their energy out while you sit back and have a beer...if they have beer in stock. The pizza and salad bar are adequate. Kids should be safe as your family will have a matching stamp they check on the way out.
The party host was great but that was it.
Great atmosphere for kids
When did chuckie cheese get so expensive!? Omg spent $130 for a hour and half of play with food for family of five. I remember when I could have a whole party for that price. There are no new games and the tickets still come out wack. We paying for the renovations!
The birthday boy enjoy himself so
I went there because my little niece invites me to her birthday party is the perfect spot for kids they hv a fun, safe place also, personal awesome.
Long wait for food, wrong food order came out. Games malfunctions. Staff bad attitude with management and other party groups . Next party definitely not there.
Clean and good service
Great place the kids just love it and the staff doesn't let the kids leave the place without an adult with them and must have the same number stamp. It helps alot if you have a kid who tends to run off can't get far.
Awesome!!! my son an every kid had a blast at his birthday party. Thank you to Kylie and Katie for the awesome experience. These ladies were motivated, kind, friendly, and great with the kids. They made sure we had everything we needed. I recommend going all out and getting the mega super star birth day package. Every kid at your party gets unlimited play for two hours!!! Thank you again
Cook is touching all the food without no gloves touching everything in the kitchen and they're not wearing any gloves not washing his hands machines car broke down and the ticket counters a broke down but the good side was I actually got a really nice young lady to help me out so it made my trip worth it she help me out with the ticket machine to kept getting jammed and stole my tickets so I just want to say thank you to you you're doing a great job keep it up
We had a great time, the staff was great.
We had a good hostess
It was a fun place and the staff were friendly and helpful but the place always crowded at weekends
My granddaughter loved it. There are tons of games and she could have lived in the slide. The pizza cost more than we expected, taste was ok. We waited 20 minutes for someone to help my granddaughter pick her prize. Hopefully they get more employees soon. We'd go again
Very nice place, my grandsons loved it and the staff was all friendly
Chuckie was weak didnt even play with the kids.
Most of the games/rides were out of order.
Loads of fun for kids AND adults!!!... and the pizza was really good
They changed their whole business model to a greedy advantage that's absolutely lost our business moving forward. I used to be able to take my children with $10 when I'm broke and be able to get 45 minutes to an hour of play but sadly enough they told me $10 would only get me 10 minutes a dollar a minute are you serious!!!
Great atmosphere
Staff seemed as if they really didn't care
Granddaughters birthday was a hit. She loved it
This place its will nice for kids to enjoy
Fun and good Pizza
Did not have buffet ready. Chucky was not excited.
Good kid place. Very secure and safe. Thought i lost my daughter and i went to ask the front door lady... She said no one of that description left. My daughter was playing somewhere else and found her.
Overall good place for kids. They love this place. Pizza taste really good and now they have that you can add cheese to the crust. Only people at cashier werent that courteous and nice.
My son liked it there
Pizza was better than I had remembered before, no more tokens, just a little debit card.. my kids loved it
Had a good time!
Bad customer service
My kid loves coming here.... I LOVE the new upgraded pizza.
Fun place
Fun times this last weekend. Thank you guys
The place is clean, the staff is friendly, and the food is decent, keep coming back to host patries for my niece and nephew
My son and I visit every 3 months or so. He loves Chucky Cheese. The place is always full of energy and the employees are always friendly. They have plenty of games, which is amazing when you consider how many kids can fit in this place. And the food is actually pretty good. I say this because a lot of times when a place cater to kids the food may not be all that great. I would have given them 5 stars, but the only entertainer they have is Chucky. Years ago there used to be a few characters, but now just Chucky and he doesn't come out all that often. But when he does the kids go wild. Oh, they still have the Chucky show that comes on every now and then.
It's a very great place to spend time with your kids and the food, is also really great
Kids had a good time and it wasn't crowded.
With all the kids running around the staff does an amazing job
We had a great time for my sons birthday the two young ladies who worked tonight 2/5/19 were awesome
Food is ok,price is a little expensive, Fun is great felt like a kid!
Staff are not checking adults and children while leaving the establishment which is very disappointing because it’s the second time I see this happen at this location. After asking the staff to provide us with a rag to clean something that we spilled she said I’ll be right there but she never came. There was vomit on the floor next to the school bus and was never cleaned while we were there and we were there for an hour.
My children love this place and for me I love their vegetable salad
Right size for all sizes - youth and adults. Not too big and lots of options for 2 and up!. Pizza was good; salad bar was stocked and all staff seemed really helpful. Great idea to offer adult beverages. Thanks for all you do.
Kids had a good time..but damn the kids everywherw..lol
The food was good. Needs some updates.
Pizza definitely wasn't the best. However, tons of games and my kid had a blast. Chuck E Cheese needs a little work on the costume. He had a rip in the hand where the persons hand was showing through.
It's good place to place for kids.. it's worth..
I love it the kids love it nothing else to say
great for the kids.
So I'm at Chuck-E-Cheese in Orange Connecticut. Can you tell me why the Latino and African-American servers employees, Etc are wearing pajamas as a uniform, but all the Caucasian employees are wearing a uniform? I feel very uncomfortable for them. And I think they look out of place! I'm sitting here watching pajamas walking by serving food to customers. I hope for 2018 they get better uniforms!
Love the help clean and fun for all to have will b back on next vacation thank u!!! Sara!!!
Fun place and great kid entertainment.
They do a great job at birthday parties.
Nothing in my order was made correctly
The kids had a fun time at the birthday party
Very good for kids well done
Kids enjoy the games
Went on Valentine's Day so that we could go on a 'date' with our 11yo, 9yo, and 1yo. A dozen or so other couples/families had the same idea. Now that you can just pay for unlimited plays in the arcade it's so much simpler than constantly refilling tokens and warning your kids not to waste too much on a single game. Plus we were able to have the older kids watch the youngest for 20min while we played a 2 player co-op shooter game all the way to the credits (unlimited plays = unlimited lives!)
Good for Mom take a break.
Grandson had a blast
The staff was fantastic and quick to respond to any problem. Food was great and the place was very clean.
Kids had a good time. Smells like wet socks. Costume smelled worse than the location. Staff was nice.
It is ok place but too crowded(2pm Sat) and tables are not clean.
Best chuckysheese pizza here and awsome new games!
This place is absolutely disgusting. Managers do not know what they are doing and are completely rude. Half of the machines are broken. I would give this establishment 0 stars if I could.
The kids love it here! It is clean and always a fun environment.
Pizza and wing very good, fast service and plenty of games
Nephews had a good time and loved it.
Great place for kids of any age! The pizza was really good
I remember playing here when it was Showbiz Pizza. Ok, I dated myself....Very fun with my 8 year old though. Yes, I did play too and had a great time! It seems a bother sometimes, but look for the coupons, get out there and spend time with your kid(s). Every moment of bonding is worth every penny. Have fun!
Great place for kids and for the kids at heart.
It's a good place for kids to spend time specially in winter.
Got kids ? Good place to go.
They had my baby girl party nice. Wasn't expecting that characters to be so involved but energetic but the kids had a blast. first time in a CCE and thought they all would be like the one back home. 5S!
Pretty good place to take your kids, and staff were pretty nice. I understood the rush since we came in pretty late, but overall good service since they did close the dip n dots cart but opened it for us and let us buy more last minute. I recommend for parents to spend time with their kids and friends.
I won jackpot on one of the games and it ran outta tickets. I told the people that it was done and they took forever. Never even got my tickets. Smh
My boys love it!
Very safe for families with small children the restaurant throughout was extremely clean especially the restrooms both men and women perfect service was outstanding and salad bar was great the person that appear to be the manager was everywhere Top Notch service great job
Our first time to visit. I would have liked to have given it 5 stars but the service just didn't meet my standards. We visited during a high occupancy time. Machines were out of tickets, ticket collection machines were full which caused more back up and only 1 you g lady working prize counter. Kudos and props to those working, they should have had more help for you guys!! I will try again but management needs to schedule enough people so wait times are more manageable, 30 minutes to be waited on at ticket counter is extreme!! When you pay for hour play and half the games are out of tickets it brings your value down when so crowded and you can't play.
Super crowded. But the kids always have fun.
About half of the games were out of order...there was trash EVERYWHERE... Couldn't get a table/booth because they were all either occupied or full of trash... No staff around to let them know the booths needed cleaning... The cashier at the front was polite--the only nice thing about the visit... Definitely needed a visit from the Health Department... Horrible location...
Pizza is good. Lots of malfunctioning machines. Not a lot of options for toddlers. Did not check our hands on our way out. Not enough staff for Saturday rush.
Clean, fun, great staff. Will go back!
It was great my little niece loved it
Pizza was quite good but dave and busters is better
Good time for my little one!
Just having fun!!!
Had daughter's birthday party here. The children had a blast
Recently got some new games! Still small compared to other places but great for the little ones!
The kids always have a great time and never want to leave
This particular location in Rancho Cucamonga is very clean but severely understaffed. Be prepared to wait at least 45 minutes for your food. Though this location doesn't seem to honor special requests such as a well done crust so it isn't soggy, the food is still really good. The cali alfredo is a must try.
The place has improved a lot. They expanded so now the Birthday section is separate from the game room. Clean and very nice and attentive Staff. ThankX Y'all
Very small. Needs more entertainment for ages 2-3. Buffet could be improved
A child paradise. Even fun for adults. Food is a bit hurting tho
Fun place for grandkids
Good place for your child's birthday celebration. Fun place. The kid enjoyed it.
Not a bad location; employees are helpful and friendly.
The kids are really enjoying this place
Had a great experience during the week for a birthday Happy Birthday to my daughter. We ordered a pepperoni pizza actually sausage and it was great. They have change the menu over the years and it's so much better. There's a salad bar they're awesome. Played with the kids one so many take it's very please.
Employees were very disrespectful my friend's phone got stolen there never go back to that place
Cost way to much pizza wasn't good I won't go again
Its ok it just has the chucky cheese robot and if you want to see all the robots go to fort Collins chucky cheese
Nice place to visit with the kids especially on a rainy day
Just a great time employees very pleasent but they could have used a little more help
Not crowded on a Thursday night--which was awesome. 2 beer minimum? You need more than than that to numb your brain enough to deal with kids hopped up on sugar. Ordered wings and salad bar. BIG mistake. While I noticed someone restocking the salad bar; a lot of the produce was old (the bell peppers were slimy. Not kidding about this). Stay away from the Lemon Pepper wings unless you're jonesing for your college ramen days..seriously; its like someone dredged them in the little chicken flavored seasoning packets. Besides the sub-par food..not bad.
I love the option of the all-play pass...it saves a lot of money by purchasing this option...kids can just swipe their card and play until the time runs out, and you can pause the time twice throughout the time period, so while you eat, the card is paused and the time continues after that. The pizza and salad bar is very tasty as well.
My kids love it here. I like the lay out I can normally sit somewhere in the middle and still keep an eye out for my kids. Salad bar is super yummy even my kids enjoy it. We usually do that instead of pizza.
My grandchildren had a blast on their Birthday. Thank you
Dirtiest chuck e cheese I've ever been to not to mention half the games were broken
Very nice place for children&adults
I give 4 stars because is little to crowded , pizza is good and a lot of fun
Food is ok but entertainment was good! Really cute for little kids!
The kids loved it here! Will definitely return
Nice place for kids
Kids really enjoyed it.. Friendly staff
It was nice until about 5pm when the crowd increased, then the cleanup became ridiculous. Staff pouring water on the floor (carpet)from water pitchers and scrubbing spots while the children were running and playing in their socks. NO disinfectant!!!!! NO regard for the children whatsoever....... Wet socks inside of the play area equals an injured CHILD.
Good placa to celebrate children's birthday. Served pizza is good and kids can play around without you get concerned.
Only thing I have against this place is that they replaced the token games. Now we have to use a card, good luck trying to get it to work on the first try.
Fun experience with very helpful servers. Our daughter had a great birthday
Most of the games we're broken or didn't give tickets
I have 11 Grand Children; & Most of them have had more then 1 Parties Here; Yes we have had our few issues; but nothing so bad that we stopped going for the next one When the kid's are Happy..We are Happy;...Be seeing you soon:;,...!
Awesome experience, lots of fun, the kids had so much fun
Celebrated my nephews birthday party everything was awesome until they rushed us out of the tables 20 mins earlier then our time when they had started us 20 mins later. We showed up 30mins before and nothing was ready for our party. I feel as that was not fair giving how much you spend within those 2 hours.
It's like any other Chuck E and the staff was friendly
Smells like dirty feet. Food stand semi pricey
My two year old literally ran across the lot to run inside, he had a smile since he came inside and left out. Keep up the great work on enjoyment!
Very nice and clean
My kids and my little friends love it. It is a lot of fun.
Fun place to take the lil ones
My girls had a blast but let me just say as a paying customer and mom that I wasnt pleased. I took my 4 year old to three different games in a roll and every single one of them took the credit off the card but wouldn't work.
The staff was super friendly. We came in a half hour before they closed and they still took the time to make sure our experience was great!! I would definitely recommend this specific Chuck E. Cheese's to everyone!!
Great aphorisms for kids
My daughter really enjoy the games and the food in there.
It was very crowded but staff was prepared for a crowd. Had a coupon for pizza, drink , 30 minutes of playtime. Limited number of games for older children. Pizza tasted like frozen pizza.
The other chuck e cheese by tinseltown is wayyy better.
This place is disgusting. I saw a children unsupervised sticking their hands in the salad bar. I informed a staff member and watched from a distance. They never changed the fruit bar. It had pizza on the floor everywhere and the salad bar was a mess. I sat for two hours and no one cleaned two tables that were behind where we sat. Staff just walked past it and looked right at it! Everywhere you saw food on the floor and not one staff member cleaning it up. There was also no hand soap in the bathroom for the ladies. I will NEVER bring my family hear again in fear of getting sick. Some children ran like wild animals all around the game area and not one single staff member supervised. I expect a little madness but not a place of full blown chaos. How did this place earn 4 stars!
Unorganized and rude staff. And 1 out of 3 machines weren't working and there was no notice or anything. Waste of money
Went for a birthday party and I love the unlimited game cards. Especially for a kid party.
This place is not worth it, The staff did not do chuck E right. He got in the suit and would not perform for the kids
This is a nice Chuck E Cheese's. The kids had a blast, and there is a nice assortment of games. Most of the games are only a credit each, so 100 points goes FOREVER, especially if you have a family with a bunch of kids. The pizza is AWESOME! We all talked about how great the pizza was, and it was much better than we remember it being years ago. We got the stuffed crust (amazing) and it was brushed with garlic butter. We were very pleased. I only took off a star because the bathrooms were pretty dirty, and the restaurant was a little dirty too (just litter on the floor and such, but we got there right after opening so it wasn't like there was a big rush or anything. Just seemed like it wasn't cleaned the night before). All in all though it was a nice value for the money, and the kids had a wonderful time. We were also pleased to see they had a sensitive day one day a month, where kids with autism and other disabilities could come play and there was staff on hand that had special needs training, and they had a more quiet time play. I thought that was nice.
Son had a blast
How can you not like chuck e cheese's??!!!! Its filled with happy children
Needs more updated games for the kids.
The place was clean, the staff was nice, the food was good. We went there for a birthday party and man was it a good place. It is in a rundown area (strip mall), but inside was amazing!! The machines were also taken care of which was the best part!! I can't tell you how many Chuck E. Cheese's I've gone to and it was disappointing all because the machines were out of order.
Kinda messy
The place really went downhill. The atmosphere is NOT clean at all. I know that I'm older than the crowd that should be there, but it looked like all the kids that were there were only there because their parents wanted to get them out of the house. No one looked happy and the staff couldn't keep up and most of them looked like they didn't want to be there. They haven't bothered to update anything from when I was a kid.
I've been here several times and have always had fun. The food isn't very good but its clean and everything is in working order except for a couple games. You can only get VERY cheap small prizes which is ridiculous and disappointing for the kids.
I think it was much better than the last two times we had been here. Cleaner and the food was better, except the salad bar had some rough looking lettuce. Also the first hour there was a couple kids not in our party following our kids around begging for coins and trying to get in there games. I wish there was a way to prevent this. If not for those, I would have gave a 5 star rating. The girl who helped and waited on our party was perfect
It was nice. I went for a 5 year old birthday. The mascot was generally beat up. It was kind of scary since the costume looked very old and used. I think the company should order new costumes monthly. I understand the costumes aren’t cheap, but c’mon, it’s Chuck E. Cheese!
Great games, and the manger was excellent! Reason I gave 3 stars is because, The employees were not even doing their job half the time. My family and I went to exit and noticed a employee just sitting down doing nothing, we waiting 3 minutes for them to check our numbers and nobody was there, so we just went to leave, and when we literally opened the door she wanted to start working and she was telling us she needed to check our numbers, which we had no problem with, but she held a big attitude about it, and was completely disrespectful about it. Ruined my whole night.
Nice n clean just lil wait on the food to get to our table
It's nice and clean and the pizza was GOOD
We like the place but on Friday we went and when we left the person was not at the door we went out with the children without any type of check-up. They were busy personal lack. that's why I give it 3 stars for safety
Great place for kids and even adults to relax
While in town for super bowl made a quick stop with my toddler. This was one of the best we’ve gone too. Was a little jealous the ones closer to home didn’t have these games!! Clean and well organized. The ladies working wet on point with check-Ins, outs, cleaning, fixing the machine is a timely fashion.
My kids love this place and can stay all day if I let them. It's so nice to see them having so much fun.
They need friendlier staff with more pep.
Very nice i think the kids loved it
Great time for kids. Plenty of pizza, games, and a show. As usual, kids get tickets from playing games that they can redeem for prizes and toys. Most of them are junk unless you have billions of tickets to redeem.
The service in the front end was horrible, the people behind the counters they dont make eye contact, they see u in front of the register and they walk away.. they are talking about everything else and doing everything else..
Love celebrating my babies birthdays here is always such a fantastic time.. I really do look forward to it every year!!!
Cost more to use a coupon than pay from the menu board.
Best place to be a kid!. Pizza one of the best in towne!
Ok place to take kids... Prices are very high tho
Great place for a birthday party!
Good for kids
Loved this place as kid took three year old grandson first time think he still to young to fully enjoy it but had fun all the same
It's sooo fun to play all the games
Very crowded. Like a daycare center gone wild. Needs updates and more space.
Refuse to sell tokens at the counter... 5 adults and completely ignored
Great experience and great deals! Will be back.
Very clean and organized! Felt safe there! At others i have not been comfortable but here i did staff is very friendly! Ill be back yo this one in Rancho!
Even as an adult I love the arcade games here!
Awesome place for the kids good environment
Great place for children, they need improvement big time.
We had fun, we went early to avoid the crowds, which was a good idea.
Where a kid can be a kid
Kids love it. I did not. It wasnt a bad experience but, the staff looked as though they absolutely hated being there. I stood at the counter after redeeming tickets with my 2 children for at least 15 minutes before I was approached. There was not a line. Me and one other guy with his kids. I get that it is work and work can suck but, do your job. You are getting paid, or naw?
Kids had fun and the pizza was good. A little pricey though.
My babies love this place...fun fun fun
The place was great
Too much fun. Even for adults
Great time. Love the many games available.
Not the best place to relax if it is just you with your child.
Was there for a birthday party. The hostess was never there. She didn't bring out balloons or trrat bags that were suppose to be included. She said sorry but nothing was taken off the bill. Not happy.
We went for our nieces birthday party. They were so bringing out the pizzas. They totally forgot to bring out the favors for the kids. Did they kept them so busy they can have but maybe 30 minutes on there to our game card.
It smelled like pee.... still pretty affordable but lots of games in need of repair. Just looked sad
This is my public thanks to the staff at the Academy Chuck E. Cheese in Colorado Springs for, not just a great time with my family, but for also going “above and beyond” in helping me retrieve a wedding ring I lost in one of the game machines. I’d especially like to thank Gillian (game room attendant) for being extremely courteous and understanding as she took the extra time to move the machine, open up the machine, and climb into it (flashlight in hand) to find and get the ring back to me. Considering that this ring represents 38 years of marriage and has an interesting history in terms of origin, I can’t thank Gillian and the rest of the Academy Chuck E. Cheese staff enough. Thanks!!!
Kids always have fun so I'm happy with that.. Need more games tho.
Family friendly. Good pizza and salad bar. My kids loved it that they had me return 3 days in a row on our vacation
Great place for the kids to burn off energy. The pizza is pretty good too.
Well it is still not really like a real casino. The machines are not loose enough. You just cannot win like in mission and they don't stay open 24 hours and they are not real good with their visit tours and not kind enough be frank Arkansas is just not the best friendly loving peoples now in Mississippi they have the real love caring. About peoples and the Memphis Tenn n Alabama Georgia
It seems like this Chuck e Cheese has been bringing a lot of new games in and keeping it fresh. There’s rarely a game totally broken down and the staff is quick to fix any issues. We come here a lot because of this. Sometimes it gets really really packed but we still manage to have fun. And main reason that I come here is because it’s CLEAN and the staff are usually very good. I have just as much fun as my daughter, too!!
Had a good time with my husband and brother and his wife winning tickets for a prize for our little boy while he was in the Arkansas children's hospital he loved his chuck e cheese stuffed toy and his yoyo thing ..
It's been a while since I came here and it seems it just keeps getting worse. Salad bar was dirty and most of the bowls empty. Pizza took 45min and the place wasn't busy at all. The only good thing was the games, my daughter have lots of fun.
It was my first time my family n I visited Chuck E Cheese. My kids had a fantastic time. Understanding the process of ordering food and getting the gaming card was simple enough. Had to wait quite a while to get my winning tickets counted my the machine. Only two ticket counting machines at this location.
If you are looking for something to do with your kids this is what you are looking for! We interacted with 3 different employees and to be honest the 3 provided us with great service which is always a plus. The whole place was very clean (even the restrooms). The food was DELICIOUS and best of all we didn't have to wait an eternity for it.
This place was absolutely filthy. You can see the kitchen when walking to the restrooms and it was filthy. Staff was unfriendly and does not interact with the children like other Chuckee Cheese places do. The one in San Bernardino on Hospitality is awesome. It was irritating watching their employee keep adding play time to cards for her friends when no money was exchanged. She also gave them free drinks and food.
Clean space and equipment, but I'm giving a rating of 1 star due to front door was not staffed at all times (SAFETY). I was able to walk in and out of the building TWICE with my children, without our stamps being verified because there was no one at the podium to check us out...nor back in. There needs to be more staff as the same female that was working the door was also working the ticket/prize counter.
It was great for the kids the pizza the wings and salad bar where good. The only thing that I personally don't like is the fact that they sell beer for the adults not a good combination. It's a kids place not a bar.
my kids loved this place... a lot of fun, had some issue with the card machine, but Neesha did a great job assisting us in no time.
Great place for the kids minute cards are q better way togo. Small parking lot but overall good place
Great experience. Awesome and super fun.
Awesome place.
I had to use rest room but what I saw I liked
I spend quality time with my granddaughter ever week at Chuck E cheese. She loves Chuck E Cheese. At first she was afraid but now she is use to him and runs to him.They know her by her name. They also have new rides and games. I enjoyed it myself.
They changed to much
Had fun cool gmaes the food was saprizingly good only down fall was there was no ballpit
My son love this place. I feel it's two crowded to get a good time feeling.
Awesome new games kids had a blast
Great fun
Fun place for kids...
Good for short hangout with kids!
It's a great place for kids my granddaughters love going there Avery other week.
Fun for kids!!
It is a nice place for the kids to play but I was concerned that they serve alcohol drinks inside. I have nothing against drinking because I do drink too but I wouldn’t do in a place for kids. It is supposed to be an environment for kids to play. Seen adults consuming alcoholic beverages in a place filled with children playing really doesn’t go along. Definitely won’t bring my daughter again even though the games were good.
Chuckie Cheese is always the fun place for tots!!!! This location (Cumberland)was much calmer than the Riverdale location, where the children alone are enough to make you ready to leave.
Great selection of food Friendly staff
Nice place,the only problem it's a little small
My kids loves this place, had a birthday party here for my son And it was fun
Had a fun time.
We love this place it office sensory Sunday's the first Sunday of each month they open 2 hours early and we enjoy the games in a much quieter environment! They employees are great very friendly to us always talking to my son it very nice he is pretty much non verbal but sometimes he will say hi he love the games and end ever visit will a push up ice cream
The kids enjoyed their self
Nephews had a great time!
My daughter had a great time. New games and helpful staff.
Love taking my granddaughter there
My daughter always has a blast! Just wish food was better.
My kids enjoyed thrm selfs
It fun for the kids
Lots of games. Daughter always has fun playing everything.
Excellent service and quality of food. Good place for kids.
Incredibly expensive, not the most helpful staff and very mediocre food, but the kids love it so I can't stay away unfortunately. Do yourself a favor and choose the time-based game cards as opposed to the finite number of tokens as it lasts far longer.
We loved the Chuck E. Cheese location in Orange. Plenty of food to choose from, and many games to play. I also very much like the have play options, you can choose to either precise "time"to play unlimited, or tokens which are used in varying amounts depending on the activity. The ladies were so kind and helpful, also cheerful and nice with the kids. Will definitely be back to this specific location!!
I haven't been to chucky cheese since I was a kid. Had a blast with the family. Food was decent. Had the family sampler. Buying the timed card seemed the better value. Didn't see the restrooms. Only complaint is trying to get prizes. There were a lot of people waiting, and it took a bit for someone to come help us.
Kid friendly & adult friendly too. Did not experience anything weird with their pizza. Their pizza taste pretty good in my opinion. Definitely would go again & most definitely recommend for a kids birthday party
Not too crowded. We found it better to go with the count instead of time
Friendly. Fair prices. Fun for all. Food has improved a lot.
The kids love this place. For chuck e cheese they have pretty darn good pizza. The staff was friendly and the place was clean.
A few of the games ran out of tickets or had some malfunctions but the staff were available to help. This is by far the busiest Chuck E Cheese I have ever been to. Overall my kids had a great time.
My 4 year old favorite fun place
They knew they were going to be busy because they had a lot of birthday parties in place however the entire hour and 1/2 we spent there one photo machine was down another was out of paper the entire time. Many machines were out of tickets so didn't dispense what was urned and several other machines were just broken. Even almost 1/2 the ticket munchers didn't work. I scanned at a skee ball machine and it didn't dispense any balls. I scanned at a coin drop machine that didn't dispense coins. I didn't make an issue so that my daughter would enjoy it all anyway. No need to ruin her time because the mouse didn't keep up his end of the deal, but I definitely didn't feel like I got the value I paid for.
small crowded and dirty...your typical C.C. experience but my kid loves the place
My grandson had his Birthday party there and it was amazing! His mother was soooo pleased at how organized and easy it was. We had a personal attendant who kept everything moving right along, cleaning up, and taking pictures if needed. Well worth the money to have a party there! The kids and the adults all had a good time and the pizza was hot, fresh, and good too!
That was the rudest Chuck E. Cheese I have ever been too. Horrible customer service!!
Good Experience. There were some problems with broken machines.
Good fun for kids
The place was clean, the staff was nice, the food was good. We went there for a birthday party and man was it a good place. It is in a rundown area (strip mall), but inside was amazing!! The machines were also taken care of which was the best part!! I can't tell you how many Chuck E. Cheese's I've gone to and it was disappointing all because the machines were out of order.
Great for kids
My kid had a blast but this chicken cheese was a tad bit small but the employees were wonderful and so was the manager he me and a couple people during his passing around if we were OK and I said I need help with a machine less than two mins he had someone there to assist me it was awesome of love great customer service
It took 45 mins to get are food poor service will come back agai
The kid had a great time and it wasn't too expensive. Win win
Great for family fun regardless of age. Prices is beyond reasonable. Good place to tire out your kids before bed.
Kids kill themselves trying to get some tickets for some sad candies and toys you can get from dollar tree (100x$1.00) yet they have the balls to charge 100 points for something that cost them pennies.The only reason I came here was cause I'm visiting my baby girl and CT have NOTHING fun to do but trampolines all over the place,in New jersey I have 3 water parks within 30 mins from home and many other indoor parks.Chuck E Cheese is closing down here cause they do have real competition and I can't wait for Chuck to be part of history.Everything is so over priced that u can actually feel getting ripoff.
Went here for a birthday party. Haven't been in years... Great experience. Kids get reloadable cards to play games, no more ball pit (place smells a whole lot better), must put tickets through a ticket counter and get a receipt, so no standing in line waiting for staff to count out 300 tickets. Food was good also and more of an adult friendly menu. Would not mind taking the kids again, sooner than later, lol.
First 3 games broken. (Took her money anyway) Ordered a beer. Didn't bring it. Had to go back and ask for it. Out of Mac and cheese pizza. (Her favourite) She still had fun.....
I went to this location on a weekday and it was not too busy. It was very clean. I was able to get some work done while my kids ran around to play games.
It nice choice to spend time with the kids.............this place is widely used for birthday parties...i have been there couple of times and found it to be good.......they little needs to work on the package to add more food products and hoping to get some more nice options.................................................................................................................................
Great for the kids
Lotsa food fun n noise.love that they have adult drinks!
be careful with there Wednesday special cause they tell you of you buy all you can play for 1 hour you get 2 hour play but they lie to you it only a hour and the hour cost 18 dollars and we got 3 players card
Really bad place. Drive 2 more minutes to the Mcdonalds (corner of Intl Dr and Sandlake). There has more and better arcade machines and a gymboree
Simple and small but somewhat entertaining
love this location my kids say they love it more the cheese stretch long like real cheese when you take a bite out of a slice of pizza better than the other location out in riverdale
Had so much fun celebrating my nephew's birthday party. Staff was very helpful and upbeat in assistance. Thank you.
Great for rainy days
Clean and safe
Had my sons small birthday party there. Everything was fine till we started playing the games, half of them where broken. You spend more time swiping your card then what you actually play. Just not fair.
Had a blast at my daughter's bday party. They made it easy to clean up and everything.
Love the new card system and games are super cheap
It's always a mad house but my kids always leave happy.
My kids love it. I like pizza
Half of the machines were not operating correctly.
Nice clean place today - not overrun.
My kids love to have fun there.
What adult loves chuck e cheese? The amount of money each machine takes is just stupid high. But the kids enjoyed it.
My grandson birthday party was awesome
Enjoyed my kids birthday party here. Best to schedule your party early it will get packed quickly. The only down fall is the games are limited compared to another location but they make it up with great service
Omg! If you have not been inside of Chuck-E-Cheese in awhile you need to just stop in for a quick visit...Come up with a good excuse why you need to do so! You won't believe these machines that have been scientifically engineered to crab your childs attention, suck them in, and hypnoticly demand their game credits which cost the parent money...which keeps said kid happy and peefectly content feeding it more ans more tokens! Basically slots for tots! Scary stuff! The next time I'm near this location.... I'll go in and take some pictures and post them here! LoL!
Staff is very young but overall do a good job
We celebrated my daughters 4th birthday here today. She had a great time and the food was great.
Amazing place
Destiny our service was amazing! Thanks for your service. You worked very hard. Also a young man helped you out while you worked 2 parties he was a great spirit. God bless you both
Had a great time for my son 8th birthday
We have been having parties and going to this Chuck-E-Cheese for years! The kids love it, there's food for people who want to order and eat, and play time is ultra affordable. Plus for those of you never been, Chuck-E-Cheese has a wonderful system that keeps your child inside the store. They're unable to leave without the parent. I like that sense of security in the world we live in today you need it.
Went for a Birthday party and was dreading it. But I was pleasantly surprised!! Place was clean, staff was awesome! Actually came back a couple weeks later just for fun!! Now planning to have our little ones Birthday there!! Just wish there were a few more healthier choices for the kids.
I am here NOW and I am just appalled at the terrible customer service here. The worst Chuck E Cheese, I've ever visited. The first person we saw, the greeter was so cold and non chalant. She never smiled. In fact, I'm pretty sure she didn't want to be here. As the first impressionist, she failed miserably. There were plenty of employees walking around, none of them spoke or even acted as if they were working in an establishment with children. The food was cool and the it wasn't crowded, which is a big deal. HOWEVER, the rude customer service made the entire trip a bust. I am very disappointed. Especially since we visit chuck e cheese all the time. We are from Ga, and as a first time visitor to this chuck e cheese this did not leave a good impression. We spent a good amount of money here and the least we could have gotten was a couple friendly faces and smiles. I should note that the greeter NEVER smiled at any customers walking in but currently, her and two other female workers seem to be having a great conversation, while laughing and carrying on. I didnt see her name tag , but it's whomever was standing at the gate around 12pm.
Not friendly, got a coupon the lady did not know how to enter it so she called her manager and they still couldnt get it to work. The manager then accused me of using the coupon prior, after she asked the cashier if she hit the button before entering the coupon, then it suddenly worked. Very rude
Fun for everyone. Had a group of 5 kids and 3 adults. Everyone had a great time. There were activities for all ages.
Great place to have a younger kid/sibling go to, good food at a decent price
Best one wr have been to. Staff was very friendly and helpful.
Stuffed Crust Pizza was great! A good reward for great kiddos!
Took forever for our food to come out,not the best testing either
This location is not that big. 4 of the games didn't work (yet had no problem taking credits off the kid's cards), 2 more were out of order (with proper signage), 2 didn't dispense tickets (after waiting about 10 minutes for someone to come, we just moved on to the next games). The kids still had fun, but this place is just o.k.
Great place
The place needs to be updated. Also, the women's bathroom was disgusting. There were 2 pairs of dirty underwear in one of the stalls, in another stall was a dirty diaper.
I don't expect a lot from children establishment but perhaps a few more register's to accommodate people who just wants to buy a soda. There were literally ten people in front of me. I just wanted a soda.
This location was amazing! My party host Sydney was excellent! She was efficient and helped make my son feel really special at his 3rd birthday celebration!
I think I had more fun than the kids lol!!!!
The pizza is actually pretty good but it is expensive.
My son loves this location! Chuck E Cheese has always been a favorite place I take my kiddos. The check-in safety system is top-notch and easy for kids and parents: Just a quick stamp on the arm! The new card system allows you to buy points (which it takes so many points to play a game, TONS of games are 1 point, a few are 2) OR you can purchase TIME for your child to play. I personally prefer points so we can share a card and keep it for next time plus it is easy for me to determine if I need to buy more points. My little guy can be slow on some games so again the points just make more sense for us but they have both options. The combo meals are wonderful with sodas, discount points/time cards, and pizza. The bread-sticks are WONDERFUL and we get ranch & red sauce to go with ours. They have a rock-in salad bar and great selection of wine/beer for adults. This location is super clean, well staffed, and very helpful if something goes wrong with a game. The prize area is at the front and the attendant is super helpful and patience with kids! If you are looking for a fun Family Night this is the place to go!
They purposely keep a rigged claw machine running even though I pointed out that it was extremely loose to management. My pregnant wife went to go get a small handful of olives from the salad station, and two employees and the Manager made her hand them over because she didn't have a black bowl, but a plate, then threw them away. We spent over $60 there. Ridiculous.
Love the new card system! Awesome place to go with the family
Held my daughter's birthday party here. The kids had a great time.
I’ve gone twice in the last couple of weeks with the little girls I nanny and this location is great. We get there when they open and it nice and quiet! Both times Patrick was there to open the doors for us and check us in and out. He’s very helpful and sweet! He told me all the different ways to spend our time there for the best price and it was awesome. Definitely one of the best locations I’ve been to in a long time. It’s clean, has good service and plenty of games to play. Thanks Patrick!!
had my daughter 2nd birthday the girl that was in charge was really awesome and made sure my baby and guest had a good time thank you Brandy
Sticky food and manic kids screaming and running around. Omg send help plz
Pure chaos. Kids got super sick, but only the ones that ate the pizza. Only good part was that I didn't have to clean up.
Enjoyed time with the kids
I have not been to Chuck-E-Cheese in years but I have to go for my niece's birthday party. I had a ball helping the kids play games and watching them enjoy their selves. D rep who was in charge of our birthday was very attentive, helped us with additional seating and even helped out our kids. Even though my niece freak out when Chucky came out we had a great time.lol lol
Very nice employees
Well run, friendly employees, birthday parties run smoothly. They have a fun play area with climbing and slide in addition to the arcade amusements. Go early for a smaller crowd, by mid-afternoon it can get busy.
Pizza and Video games=Fun
I'm about to stop spending my money at Chuck e cheese I love Chuck e cheese but the games are always broke or not giving tickets
Pizza prices was too high
Waited almost an and counting to put tickets in the machine Y'all need a better system 4 machines and about thirty parents waiting is really ridiculous I should have just went to Xbos in Dover
Absolute hell hole of bad smells, poor staff, unclean environment and a safe selection of things to do for kids as compared to what it was 20+ years ago.... Never. Ever. Again.
The kids love this place during summer lunch times
Fun and staff helpful and now serve beer
Over crowded and most of the staff doesn't even seem to want to be there. Went into the bathroom and pretty sure these two guys were doing something shady. Pretty terrible for a children's place prob wouldn't bring my children back.
Fun, great for the kids, fair prices
Games are worn down, unenthusiastic staff, very melancholy mouse, bathrooms and kitchen quite dirty. Upside is even though myself as a parent was very dissatisfied, my kids still loved it and want to go back. Dad's review verse a child's review.
If there was a option to put 10 stars I would . Friendly staff very clean and respectful and polite. Everyone including the adults had a blast I think the parents had more fun then anything . Deff will be back !!
My nephew's birthday party was held here. We had seven kids and four adults. The kids had a blast. Pizza is okay here. The staff was great and very professional. HOWEVER - WARNING TO PARENTS Other peoples' kids will straight-up walk over to your table and steal things because they're not being watched. They will take pizza, cups, and tickets off your table EVEN when you are sitting right there. Normally would not be a huge issue, but when you're spending $200 for a party, it becomes an issue.
That chuc e had real low energy. Its sad because my 3 year okd is obsessed with him, but he was just no fun. Dont let the yougube videos fool you. However, the pizza was delicious.
I went with 2 children under 7 yrs, we ordered and waited 45 min to an hour for ONE pizza. Then received an attitude when I inquired why I was waiting so long. Staff was less than cheerful, from the young girl at the door, those taking orders and those cooking. Floor staff were rude and unhelpful.
a bit run down, non engaged employees, lots of not functional games
Crowded slow yet not super busy
Great place to take the kids, as long as they aren't scared of mice
Very busy location. Went on a Sunday, and was only able to play on the same 2-3 machines. Small establishment; for the location, it would be a VERY SMART idea to expand...
Server was great set up was great you get pizzas free with packages and you can bring your own birthday cake
Chuck e cheese was fun for the kids as always however a lot of the machines did not give tickets and most staff were dry.
I like ! It's just the prizes or too high . But overall its great .
Staff is great. Great place for kids. Needs better games
I took my granddaughter on the 28th for her Birthday.. And she had a Ball...
Loved it. It was entertaining for kids and us on the rainy day. Full entertainment on budget. U get $12.99 for 48 points which are alot to keep all family entertained
Nothing like what it was 10 years ago. My first impression walking in was very disappointing! Stood at the front for 10 minutes waiting to get our number stamps. The young girl at the front acted like she didn't want to be there and had a really bad attitude. She was a small, skinny, young burnette. When we ordered our food, I also ordered a beer. It took another 10 minutes to get the beer because the burnette girl was underage and someone else needed to serve it. This place is WAY understaffed for how busy this place gets mid day and the employees are so beyond rude, there are no words! When you ask for help from an employee it's almost as if your an inconvenience to them. I took my son's here for the first time and even the employees had my son's asking me why they were so mad... wow you guys (Chuck E Cheese Owners), what a big blow this was! I do not understand how you can run a company like this and allow employees to be rude, disrespectful, and angry in a place meant for small children... I'm saddened by the fact that money and greed means more than running a company correctly.
Great place to take ur children.
Good place to come with kids
Nice area, Great prices, Good cheap fun for kids!
My family and I were here for my child's birthday, on a Sunday afternoon. Yes it was busy, not crazy busy. We wanted less than 15 minutes for our food, and it was delicious! There were several birthday parties going on, and management seemed to have things under control. Game area attendant was very nice and helpful, helped my child when the tickets ran out on her game. Cashier was great, prompt service, and the young lady at the prize station was GREAT. My last comment, I wish I knew his name, he was a young man that greets you as you walk in and stamps your hand. Well first impression is key to everything, he was happy to see us, he welcomed us and acknowledged my kids as he should, considering if it wasn't for them we wouldn't be there spending money. So over all I would recommend this ChuckeCheese, people need to understand that guest will be guest and some care very little about food falling on the floor or getting a table dirty to where you need a rag to clean it.
Ripoff as usual. But the kids love it.
Kids will have fun
Great place for kids
MY grandson, & granddaughter can't pass this place up. The best.
They recycle the pizza that you guys eat.....
Very clean and fun experience.
The stamp lady there at night is really nice Cant go wrong @the RAT
Games go out often or dont give out correct tickets. Seen birthdays with chuck e cheese mascot not so happy. Worst thing to see him stand there.
Fun place to let the kids run, play and win prizes. I recommend that you eat somewhere else before you go. Most definitely if you're doing the lunch buffet. The salad bar is salad mix and dressing and then you get to choose between four different pizzas on the bar. Games are fun prices are nice the kids love when Chuck E cheese come out great place to kill time.
My grandson absolutely loves to go and play all the games. So much fun watching him.
The kids love this place, everything was clean and the pizza was good !
Had a wonderful experience me and daughter enjoyed the friendly staff and she had a lot of fun as well!
If you are planning to go there please be advised that there is not enough parking space.. It is packed.. Kids cry because others don't want to leave their playing spot.. people could barely walk inside.. we had to park in a hotel nearby risking to be towed..
Very playful and fun
Lots of playing units old and with problems.they need to upgrade and maintain them , that's the reason we take our kids there.
Good place for the kids to spend a couple hours. Only bad part is it's a small place. So it gets crowded fast. And a lot of the games are for younger kids, preschool/kindergarten age. The games that would be for older kids, you have to wait for.
My 1yr. Old grandson was there to play for the first time for his birthday. They have the best play area for toddlers we loved it!
First off the party package ordered didnt have the cake we ordered instead it was just a plain white cake. Our host for the party mostly ignored us the whole time. The games are ok most of them had something wrong with them like wouldent work at all, not giving tickets, prize from the game didn't happen at all. The kids had fun but only cause well they are kids and dont have to worry about anything lol. The pizza was pretty good. If ur gonna go here go for the pizza everything else is not worth your money or time.
My son loves this place and the employees are very heplful
My son had a birthday there and they were very helpful and friendly.
Good place to bring the kids and chase them around !! I don't think the Chuck e cheese maniquins work well poor lightning and poor special effects in my opinion not worth doing a party reservation at this location
The kids had so much fun they was at a birthday party the place is big and it's fun for the family and kids
Kids had a blast Pizza is a course overpriced but for the overall experience it was worth the money and if you get the right coupons the play passes are not that expensive.
A few machines weren't distributing tickets and only 1 of the two ticket redeeming machines was working causing a severe wait for kids to relieve their 400 or more tickets. You may want to visit another location if you're not patient. This location did seem to be cleaner than most, but smaller.
The pizza was one of best we have had , and all if us had a great time in the game room , we would definitely come back again , awesome.
Machines and games not working for this to be a popular store
Great Pizza!!
Fun place to bring the kids, it's not the cleanest but if you're on a budget your kid will definitely have a good time. Teens and adults enjoy the games, the prizes are not the best but it's still a fun place to go.
My wife and had taken our granddaughter, wasn't a good experience I'm not sure if we will be back.
The food was great and our party hostess was AMAZING.
Food was awful. Pizza was overcooked but mushrooms on top of were raw and cold, like they were added as an afterthought. "Parmesan" breadsticks were hard and flavourless. My daughter still managed to have fun even though several of the machines were in disrepair. She chose this restaurant for her birthday dinner, so we made the best of it. But it was definitely subpar. I won't be returning to this location.
Pricey but worth the fun.
Enjoyed it especially when I paid with my new app and got INSTANT CASHBACK
The customer service was A+ the day i took my GF on a date. Seemed to be really clean and all the games worked. Cons: it didn't have as big of a selection of arcade games as some other locations ive been to. If you go on a busy day you may have to fight for a chance to play the few games.
I love the basketball game
Not the same Chuck E Cheese I remember. No more on stage puppet band. The food was awful.
Chuck E Cheeses is always way too crowded. But it was the worse I ever seen on this day. The staff was unavailable and np one could help explain the new coin machines. The place is dirty. Plus, staff did not match my child's stamp to mind to prevent kidnapping on the way out.
As far as Chuck E Cheese goes, this location is one of the better locations I've been to. The staff is extremely patient with all the guests, kids, and general chaos of multiple birthday parties. They manage it well and keep the games and ticket machines running. The food is prepared well, but don't expect much in terms of menu options.
I love the all you can eat salad bar for 8.75 and my children enjoyed themselves but I wish the place was a lot bigger and also have a area for Autistic children.
Great, safe place to enjoy a birthday party with my granddaughters.
Good service and well kept for a Chuck E. Cheese.
Fine if you get a deal but it's over prices and most of the game don't give out a lot of token. Also, make sure you eat before hand because $$, pizza it's pretty good though but medium looks like a personal pizza.
Great value. The game play is inexpensive unlike at a lot of game places and the workers there were nice and helpful.
The best place for kids to play and eat ,I have lots fun with my daughter at here ,very nice staff and more games here
The stuft crust pizza is very good!
Fantastic for kids!
Good food plus adult drinks equals fun time for the family
My son loves this place. I've been taking him there seens 3yrs old.
Only Thing I Didn't Like About This Chuck E. Cheese. the Employees At The Desk That Gives The Kids The Prizes They Are Very Impatient. As Well As Gives An Attitude Like "If You Don't Hurry Up And Select. " As If They Have More Important Things To Do. They Should Definitely Work On Patients. Other Than That I Love It. !
Great for birthday parties. And kids to play
Good for what it was. This location is especially suited for younger kids like toddlers because all the games are a lot easier for them to reach.
My son and I visited here at this location for the first time and I did not enjoy the experience! There were so many people that he was literally able to play 2-3 games and that was with waiting in line. Ordered a pizza and it had taken over 30 minutes. They definitely need more friendlier staff but more staff overall. I’m thinking about giving this place another chance on another day because my son loves Chuck E Cheese.
It's a fun place for the kids. That my 10 year old still loves coming. The pizza is delicious! It's pretty affordable too.
We always go on a weeknight. Lot's of games and the kids have a blast. CC did a really smart thing by making the pizza good and serving beer! Makes dad want to come back. I think the stuffed crust pizza is better here than Skimpy Hut. Be aware pizza, games, and a beer for dad can run $70.
I remember from when I was young fun games and tunnels with a ball pit for good measure. This is not that kind of place. You'd be better off going to Dave & Busters. The food is at least a little better.
The cashier was not very friendly or helpful but the rest of the staff wa very nice and attentive. The place is clean and the kids had lots of fun.
The staff was VERY rude!! Will never ever return
Chucky cheese is a fun place to go ..just sucks they changed there policy on the gifts you get with your points . Used to be able to use them towards buying a bigger prize and now you cannot.....so its just junk you get now ..was much better the other way
Very safe place for kids
Good entertainment and party celebration place for kids
The manager was so amazing. She was so nice and the staff was very helpful and nice. I can't say much about the food since I didn't eat there. But the bathrooms were horrible! So dirty, I took my daughter to use the bathroom somewhere else. Toilet paper all over the place toilets dirty and more. And I wish they wouldn't serve alcohol there at all since my last expierance some folks got drunk and were acting up around the kids. It's a kid place people.
We are so fun in there
My family loves spending time here. Even me and my husband have fun here.
This place is obnoxious. And smells terrible. Also the food isn't good. I don't know why people take their children here I would rather go to a nice restaurant and then take my child to an arcade or playground after.
Took my grand kids we spent $300. Messed up our order I know it was busy but.... They could have at least cleaned our table I mean hello we were there at least 4 hours and spent hard earned money other than that my babies had fun.
The kids had a good time all of us had a good time there
Wasnt very much to do ... Definitely a disappointment bringing my little one to a childhood memorie place like that for it to be run down
I'd definitely come back and bring the kids! Endless game time and tasty pizza
Great first birthday party with my son the employees were fantastic
2 hour wait for food and it was food on the floor behind the salad bar. Bad customer service. The chuck e cheese mouse didn't want to be bothered. Just bad service all away around. I would never go here again. Don't waste your time or money. Instead just go to Johnny Incredible.
Dirty, the host kept disappearing, not 1 smile from her the entire time, the video said sit down Chuck e cheese is coming out...he never came out. Soda machine area filthy, just not clean.
Very rude star employee. I called to ask a simple question about an existing birthday party I have reserved, she wasnt friendly at all and didn't even say your welcome or bye. Maybe it was just a bad day, We'll see if the service is any better tomorrow. I sure hope so.
Sorry had to give this place one star for clealiness. Place was over crowded when we have visited and haven't been able to order food or use equipment.
We usually frequent this chuck e cheese instead of the one closer to our house because of the gokarts! We are soo bumbed they removed them. Wait time for pizza during rush our was ridiculous. We waited 1 hour & my husband asked the cashier for an approximate wait time. They told him about 10 to 15 minutes. 5 minutes later here comes the staff with our fresh pizza and wings. We love it, were eating & then another employee comes in with our order again... they told us we can keep it as they made it twice. Sure enough we are that pizza too & had plenty for left over for the kids to eat at home. Downside is the "cute" toys my kids wanted were only in the buy with cash section & they couldn't cash in their tickets for those so they ended up getting the "cheap" toys as they call it. Over all experience was good, we will be back soon.
The service here was great. Got refunded for when a game went down. My son enjoyed playing here and having his birthday party here with family. Great place for birthday party! The salad bar was delicious.
I went to Chuck E. Cheese with my family for a nice birthday party of a niece. And when we all went inn they helped us the right way at the entrance being really nice to everybody taking us to some tables that were available for the family. And when we went to do our orders they were also really nice with us while we did our orders and they took our orders to the tables on time, the food was really good. Everything was brought to the table exactly how we wanted it to be made and it was all nice and freshly made. And while we were there we did another order and they also brought the order on time and the food was freshly made and good. Everybody that was working at Chuck E Cheese was really nice with us while we were there, and then when we were living they were nice helping my nieces and nephews getting a toy with there tickets
This location wasn’t exactly great. Went to a birthday party where the staff got the party started about an hour late. But they were sure to get the party out on time, which was only another hour later. Oh yeah, and a couple physically fought, I mean choking, pushing and slapping in the middle of all those kids. The man pushed the woman to the ground. Security didn’t get involved, so other parents had to. Fight might not be the venue’s fault, but that might say something about the location it is in. Pretty small Chuck-E-Cheese, also. Had fun for the 10 minutes that I could, I guess.
The food was amazing the staff polite and helpful and its a good place for kids to go ages 2-100
Kids had a blast, but had our food and drinks discarded from our table while kids played, manager was rude, but replaced drinks and brought back our pizza which they assumed was trash, from who knows where they took it too , about half a pizza. We spent over a $120 here for a manager to be to rude. But overall other workers were very helpful.
My daughter loves this location just for the bumper carts alone.
Professional and kind staff. My kids love this place much better than the ones in Dallas. Many games n tables.
Food was great, ask for well cooked. Just no good prizes after spending so much to earn tickets
Had a good time!!
So much fun. My 2 yr old had a blast.
Great place for family fun 2 and ☝
The pizza is actually pretty good but it is expensive. However since you get free admission now I can understand the price. The salad bar didn't have any lettuce but it was otherwise fully stocked. The play area is nice for the kids to play and Chuckie comes out to dance with the kids and throw some tickets around to "make it rain" which is cute. Their stuffed crust was really good! If you are looking for an easy entertainment option for the kids and don't want to spend a fortune, Chuckie Cheese is a great option!
Very neat place, kids loved it. I like the way they have introduced the time play cards gives you more time to win more points. Salad and pizza for kids was great to.
Don't go hungry!!! Very small selection on buffet 2 or 3 types of pizza and all were nasty! It was the worst pizza I ever had . Granddaughter did have fun on games but should have taken her elsewhere. Huge disappointment.
Its very loud and very busy here. Most of the staff are rude. If you have a party here i advise you to ask on the phone what type of toppings for pizza are available for the kids as well as their drinks, ice cream flavors and anything else you will be having. Then ask the kids parents what their child would prefer out of your options before you enter this place. If not you will be running around taking orders from all the kids and wont be able to enjoy one second of the highly expensive party you had for your child.I had a party at a place that a server should be taking orders, not myself.
My kids really like this place. They have a niece variety of games for kids all agesThe staff is really niece and friendly. Everyone that comes here will have a good time
The kids had fun.They fixed the food that was made wrong and cleaned the "spill" in the climbing slide as soon as I noticed. CEC as a whole has went up on this prices. As with other casinos they have a card now instead of coins. Kinda looked the feel of spending and kids are not sure when third last play will be but a good kids casino it is.
The kids love it. Did not want to go home.