My Name is ****** **** and I am a Superintendent with a big name management company. Although our company is based out of Boston we manage buildings all over. Mine happens to be in *********** I had originally come on here to post a short very satisfied review for Atlantis but after reading the rantings of an unsatisfied customer I figured I would give a more in depth description of my experiences. A few months after taking over role of Super at my property I had become dissatisfied with the current painters doing our turnovers. After trying out three or four different painters I came across Atlantis. I found them on one of those websites that the contractor pays for leads. After my initial visit with ******* I knew right away that I was going to like them. Prices were put together and approved and they were hired on a trial basis, that was three years ago. Since then they have been doing all of our turnovers, they repainted our entire boiler room, they painted our new fitness center, all of or concrete retaining walls, but most recently they completed the painting of all of our newly installed sprinkler piping. This was a process in which everything had to be coordinated down to the most finite detail due to the fact that we had to enter 180 different residences. Not one resident or administrative complaint. In fact the work they have done here has put them in the lead for other projects through out my company as a whole. As you can probably tell by reading his complaint response, ******* is old school and has no idea how to communicate through typing. He would rather have face to face encounters or meetings so that by the time you both leave any issues or concerns have been ironed out. Which is what drove my write this review. After reading his response to the ranting lady I did feel I needed to stick up for him in a way. It is not that I do not believe what transpired actually happened, but I DO believe it had more to do with her than she lets on. The folks at Atlantis are not perfect, nobody is, but the communication has always been there and any time there is an issue it is fixed immediately. I sincerely hope this helps anyone looking to hire an A+ painting CO and they do not get dissuaded by the ramblings of one dissatisfied unrealistic woman. By the way in three years NEVER have I found a product thinned out or have i been misled on the amounts of coats applied.