Bob and his crew were hired to repair my front door casing/weather stripping, install a peep hole, install new hardware, and paint the door. The price seemed fair, and Bob and his crew were right on time for the estimate and when they came back to do the job. One of my biggest concerns were gaps between the door frame and weather stripping keep cold air out of the house. On several parts of the door there was sunlight shining through these gaps. After a full day of work, the workers had just put another coat of paint on the door, so I was not able to test how it open/shut. That next morning when the sun rose it was clearly evident they did a poor job of providing a seal around the door. Bob got someone to come out there within a couple of days to rectify the problem. After showing exactly what was the problem to the worker, I had leave for work while my mother in law stayed at the house. The next day I noticed their was still a considerable amount of light pouring in, so I scheduled time for Bob to come see why this was still a problem, which I appreciated greatly. However, he was a no call no show, and despite my phone call and email it wasn't until 24 hrs later that he contacted me back to say he forgot about our appointment. He came out again, looked at it with me and acknowledged that his guys needed to do a better job, and we made an appointment. After being over an hour late, I got a call from Bob saying that his guys couldn't make it that day. This was frustrating as this was the 6th appointment that I've had with this company with 2 no shows for 1 job. At this time I had missed too much work for this and had to move on.