Reviews of Prism Custom Painting (Painter)

A. Clark

Prism Custom Painting was referred to us by a builder who said that it is a "professional outfit." He got that right! We will never call another painting company but this one. Jim's standards are high and he follows through on every step -- right on time for the estimate, checks on the site each day, does a walk through at the end. He is a straight shooter from start to finish. Jim has been in the business for 20 years and has plenty of work, so we felt lucky that he took our job. Our painter, Cito has been with Prism for 10 years. He was so clearly trustworthy, knowledgeable and customer service oriented that we were completely relaxed every day that he was here. I can see why much of Prism's business consists of repeat clients -- from the top down, this company is terrific.

Nicole Nelson

I am so pleased with Prism Painting. I used prism painting to paint my kitchen cabinets. Jim the owner was very good at communicating the process to me and keeping me up-to-date on what was happening. His employee Tim was a superb painter. Tim was very respectful showed up on time and was very easy to work with. I appreciated that! I highly recommend them!

Gene Liverman

Jim and his team just finished a fairly big job for me, and I couldn't be any more pleased. Jim told me exactly what he could do for a certain price, and his team exceeded my expectations. They were at my house every day until the work was finished, and there were no surprises. Not only were they diligent, but they were extremely knowledgeable when it came to the right painting/staining products. They were able to do everything themselves, from power-washing, to sanding and all other prep work, to applying the paints and stains. They did not cut any corners when it came to pepping the surfaces to be finished, and this made as much difference as applying the right products. These guys have become my go-to painters from here forward.

Greg Hershberger

The owner has a very poor sense of customer service. I missed an appointment with him for an estimate by accident and apologized greatly. I offered for him to view the house and get an estimate for me. He told me he would email me an estimate. When I called back he told me he didn't bother, because he didn't feel like wasting his time. I offered for him to come back but he just dismissed me. Unnecessarily rude and unprofessional.

david talley

In a time when people in the construction business have as much work as they can take on, Jim and Beth are a breath of fresh air. Most people won't even return a call. Jim is the true definition of a professional business man. He was able to meet in my rather inconvenient timeframe. The work was done before we thought it would be. The workers were very professional and the price was more than fair.

Joe Marrotta

Prism custom painting did a wonderful job painting our home! From estimate through completion, every step was done with complete professionalism and courtesy. Mike's eye for detail, and his willingness to respond to our requests were greatly appreciated. Jamie's skillful painting was awesome. When we need more painting done, we will certainly be calling Jim at Prism Custom Painting! Thanks!!!!

M Craven

Prism Custom Painting has worked as a vendor for our property management company for several years. We deal directly with the owner, Jim, from start to finish on each project, and he and his crew continue to exceed our expectations. Their prices are extremely competitive, their quality is great, and the customer service is excellent. Working with rentals, you don't always have a huge budget to work with to get a job done, and Jim always finds a way to do what is needed within the budget restraints of each job. He provides written estimates, and final invoicing only after we are satisfied with the work completed. I recommend Prism and Jim to customers and clients on a regular basis and will continue to do so in the future.

Kim Sincox

I contacted the Malinowskis in the spring, received an estimate promptly and set a date for the fall. I thought that Hurricane Florence might effect their schedule, but no, they were right on time. The team was congenial and professional and did an excellent job. In addition to painting my home's exterior, they power washed our patio, drive, and walkways. Prism came highly recommended and I was not disappointed. I now know who to call for future painting needs. Thank you!

Anne Lorenz

Very professional, got back to me in a timely matter with bid. Workers showed up promptly. Would highly recommend them and will use again.

Jackie Saul

Unprofessional.

Chris Bishop

Very Resonable cost, did job better than expected on on time. Perfect service!

Sonita Gaitros

I was extremely pleased with the work done by Prism. Jim gave me a very reasonable estimate. His crew was absolutely amazing. They were knowledgeable, professional, friendly and efficient. They took care of my home and furnishings and I felt very comfortable having them in my home. They asked questions when needed, did not cut corners and cleaned up well at the end of each day. I highly recommend Prism and will certainly call them in the future!

Chann Langrudi

Great for a quick paint job that doesn't need much prep. I hired them to paint my master bath, bedroom, and part of the living. The employee did a good job except for skipping areas that needed a skim coat. I explained to Jim the owner that the reason I wanted the living painted was because of one area that looked rough at night. After they finished everything was looking good but still drying. The next night I noticed the rough are looked the same. I called Jim and he said he would give back the money for that area. I said I want it right, not my money back. Jim agreed to look at it, and once he arrived he could see the issue. He said he wished he didn't take the job, and that I needed a drywall person to cut out the area and replace. He also was complaining about moving furniture which was included in the estimate. Now I have been on a ladder mudding and painting what was supposed to be done by Prism. So you can say I am tired and unhappy because they didn't stand behind what they were supposed to do. Nothing new, and not the first time this has happened to me. It's hard to find people that will do what they say they will, and stand behind their work.

Byron Beall

Great rate. Job was expertly completed and in a timely manner. Minimal inconvenience for painting the exterior and every square inch of ceiling and furniture laden interior. Expertly handled drywall issues, scores of picture hook holes and cracks in old doors and crown moulding. Even dealt with mildew mitigation in a bathroom. Not a speck of dust left, not a drop of paint out of place. We highly recommend Jim and his friendly crew at Prisim Custom Painting.