Reviews of CertaPro Painters of Freehold-Hightstown, NJ (Painter)

Dori Pace

Not a good experience and quite frankly, a colossal waste of time. We called in early August to find out about having the garage painted at our new home. The sales rep Matt arrived a few days later, on time, and provided a reasonable price quote for service. He took our information and we told him we wanted to move ahead. A few days later, I received a call from the scheduler (Debbie) who informed me that Matt was fired for giving incorrect price quotes and that our garage should cost "2-3 times that amount"- she said that they would need to come to the house and look at the job again to revise their quote. The owner (Oliver) came the same day, and I expressed that I thought it was a tad unprofessional to give a quote, have the customer accept it, then increase the quote by twofold/threefold... and he seemed to understand that. A few days later I called to let them know I didn't have the updated quote yet, and Debbie sent it to me. It was only slightly higher than the original quote, and I accepted the quote again. Debbie's email said she could have a crew out by 11am that morning and that I should send her the paint selections, which I did right away. When no one arrived by 11:30am, I called and she told me she sent the crew to a different job instead. She said that someone would be out the next day or the day after that... no one came. I called, I sent emails, I left messages. A month went by. Today I called again and Debbie actually answered. She told me she doesn't have anyone to do the job and they're really busy. I asked why nobody could call me or email me back, and she said "Sorry, we're really busy and I don't have anybody to paint your garage." All in all, if you have better things to do than chase a company and beg them to take your money, call somewhere else. CertaPro Freehold's priority is obviously with large jobs like full house painting. *Edited following response from owner: The problem was not that a crew wasn't available yet, the problem was that CertaPro ignored my calls and emails after I had accepted a proposal for work because by your own admission it wasn't profitable for CertaPro to fulfill its proposal. I did not threaten CertaPro with a bad review unless they started work, rather I told Debbie that I would write a review since there was no intention to complete the job and it's completely unprofessional to enter into a service arrangement and then avoid the customer because you under-quoted, apparently twice- potential customers should be aware of this. And since your response not so subtly implies that we weren't willing to pay a reasonable fee, the price we were "willing to pay" was the quote you personally gave me. If you quote prices that are too low for you to make money, that's a reflection on you- not your customer.

Christine Mendelowitz

SIMPLY AMAZING, BEYOND OUR EXPECTATIONS. We wanted our house painted while we were away, before we moved in. Oliver and crew were able to deliver. He kept us updated allowing us to enjoy our vacation without worries. The edging was meticulous. Everything was cleaned up perfectly. I'm a very picky painter and I was very happy with the results. I would use him again and recommend him to all my friends and family.

Sal A

I hired CertaPro Freehold after meeting with Oliver to discuss the continuation of painting my home after I had hired a different painting company to begin it. The other painting company came in, painted without much prep, and it shows. Mind you my home is a new construction so its not like much prep was even needed, so the minimum was done by them. CertaPro, especially the paint crew led by Emre, went beyond my expectations. Beginning with my meetings with Oliver, we set the stages of painting the rest of my home, and Emre and his crew came in over the course of a few days to diligently, patiently, and professionally finish the painting of my home. They pole sanded and prepped the walls perfectly, the covered all the floors and furniture, after painting they walked me around wall by wall room by room to notate any areas I wasnt satisfied with, then they went back and touched it up and then redid the walk through. After the work, they swept and wet wiped the majority of the floors and even the countertops where the dust had landed! Oliver was great, took his time and quoted fairly, unlike many of the others I had come quote previous to him. He then sent Emre's crew who did a superb job on my home, and Oliver even came during the painting day to check to see if everything was good. I cannot recommend CertaPro Freehold any more highly, they were awesome, and you would not regret hiring them!

Eddie A

Excellent painting job. Professional and clean. Timely and work consecutive days until the job is finished. Owner is very easy to work with.

Jeff Willey

They did an excellent job painting the exterior of our yacht club.

Bryan Fisher

Emre and his crew were professional and did a beautiful job.

kellie bowden

very professional, worked with me on the price and great work! Oliver was great!

Joseph Heap

Great price Great crew. Oliver' guys were courteous and extremely neat. I am bringing them in again to paint a bedroom and also stain the outside gazebo. I would highly recommend their services. Thanks Guys

Joe King

Oliver was a pleasure to work with. He stands by his work and will followed up making sure I was satisfied. I needed a few minor touch ups after the job was completed. Oliver had his crew return to my residence promptly. He’s a stand up guy and his dedication speaks for itself. Emre was the head painter and did a fantastic job. He’s very detailed and was willing to do whatever I asked without hesitation. Emre and his crew went above and beyond my expectations. From start to finish they were all professional and a pleasure to work with. If you want the job done right give CertaPro a call, you’ll be happy you did!

Jeff Wyrwa

I hired them to patch and sand nail holes in the ceiling caused from a new roof. The job was done in the time they said; but only because I helped with clean-up the two days. Not holding that necessarily against them, the ceiling is cracked again on the seem and it has only been about 3-4 months. Now it has been 4 weeks since I called asking for someone to come out to look at the area. I assumed they would stand by their work. The operator could not understand what I was asking (I'm not sure why) but said she would look at the file and get back to me. So here we are now, 4 weeks later and a week before Thanksgiving and I am still waiting for a response. Not the service I was expecting.

Michelle S

We have nothing but compliments to give both CertaPro Freehold and the painters who painted our first floor. The painters were professional, respectful of our home and did a fantastic job. We absolutely recommend CertaPro Freehold.

Maryann Chidzik

We had an excellent experience hiring Certapro painters. They scheduled to do the work on a specific day/time and everything went smoothly! I had tried hiring 2 painters previously to calling Certapro and it was so frustrating. The painters I previously talked to also agreed to do the job but then never followed through, always had ridiculously silly excuses, and, this was before they even scheduled anything with me. So needless to say I was extremely pleased with the way Certapro handled it from start to finish!

Karen Curley

We needed our Cathedral Ceiling Entry painted quickly. Oliver and his team were able to squeeze us in. The team of painters were professional and were very considerate of our home while they were working. Finished the job in the timeframe estimated. Cleaned up after the job was spotless . They were fabulous. Follow up the day after was appreciated and professional. I will call upon Oliver and his team again if we have another home painting project.