Reviews of CertaPro Painters of St. Charles, South County & West County (Painter)

Ashley O'Dell

As a property manager of several communities, I have utilized Certa-Pro for both big and small projects. They have always been very organized, have had excellent communication, and most importantly, I have never had any issues with the work performed. Greg and Andy are great to work with, and Casey in the office is amazing as well! Highly recommended.

Jo-Ann Kratz

Our CertaProPainter Team was amazing! Exceeded our expectations on every level. They did all the things great painters do like show up on time, clean up, paint well, but then...they went above and beyond. They gave me their professional opinion on how to update the fireplace with many choices. I chose to whitewash an old stone looking fireplace and the result was unbelievable. It made the entire room. I can't believe this is my house!!! Frank, the team you lead is a mirror of you! Your talent, your skill, your ideas and then being so easy to with which to work was second to none. Thanks to all the guys; you rock and now I have a wickedly beautiful home thanks to you.

John Dawson

I dealt with Greg Campbell. He was very professional and personable. My wife and I were very happy with all the work that we had done. Everything was done the way we asked for it, and done on time. I highly recommend Certipro to anyone!

Greg Campbell

I’ve worked for this company for 5 years. We pride ourselves on delivering what we promise. We have high standards and do everything we can to ensure the customer is happy with the finished product.

Jerry Elliott

I love Greg and his team. I never have to worry about referring him my friends and family and customers. Dependable!

josh mccall

I think certa pro painters does a great job of painting. I like that they don't spill paint on the carpet like some of the cheaper painters do.

Joe Pallardy

I’ve worked with a lot of painting companies on different jobs and CertaPro is by far the most professional painting company we have worked with. Great product for a fair price.

Tim Devereux

Great professional business.

Becca White

I am not one to complain about services received, but we had a terrible experience with CertaPro Painters of St. Charles County and Wildwoodi. We explained our frustrations to the office manager, and she completely ignored them, so now I’m here. We hired CertaPro to paint our basement, living room, half bath, kitchen, and upstairs hallway. At the time, we were not living in the house yet and we were told that the painter would be working on our house in between another job, which was fine with us. The first day of the job was 8/30, and the office manager told us that it would be complete by the end of the week of 9/4. That completion date came and went, the work was not complete. After asking our painter for an updated completion date, we were told 9/14. We got a message from the painter 9/18 that he was done and we should do a walk-though, note any areas that needed fixed, and then he would fix them and we could set up a time for him to give us the invoice and collect payment. We did the walk through and noted several areas that needed touched up and/or fixed and gave him that list on 9/19. He told us they would be complete by 9/22. That did not happen either, and we did not hear anything from him. I sent him another message on 9/27 telling him that we were moving in that weekend, and I asked for an update on when he would be done. He told me he would be there 9/29 during the day to do the touch ups. At 5:30pm on 9/29, he sent me a message asking for our garage code to get into the house to complete the work because he didn’t have the paperwork. He did complete the work that night, but we did not hear from him again about receiving the invoice, and I did not feel it was my job as the customer to reach out to him after he had been so non-communicative with us throughout the whole process. On 10/4, I received an email from the office manager with our invoice and she called and left me a voicemail as well. I noticed that the invoice had a date of 9/13 on it, which was well before the work was complete. I was not able to listen to the voicemail from her until the evening, but when I did, she told me that she sent the invoice to us and was asking when they could expect payment because our painter had been "unable to collect payment from us." Honestly, this was infuriating because we had never received an invoice from the painter, he never even contacted us after completing the work, and now I found out he was implying we’d been avoiding payments for weeks because according to the invoice, he was done on 9/13. I sent her an email back letting her know I would call her the next day to take care of payment since it was after hours, and clarified the work wasn’t complete until 9/29 and we hadn’t received an invoice until she sent us one. I called on 10/5 to find out how I needed to pay, but the person I spoke to was not the office manager with whom I had been communicating, so I did not want to explain our frustrations to her. Instead, I wrote the office manager another email to let her know that the check was in the mail and outlined our frustrating experience as well as requested a copy of our invoice showing paid in full when they received the check. I did receive a copy of the paid in full invoice, but she did not even acknowledge the fact that we were unhappy. I was not looking to get a discount or anything like that, but an apology would have been nice. It is unacceptable and unprofessional to accuse customers of not paying and then completely ignore them when they try to explain that is not at all what happened. We will not be using CertaPro ever again.

Andrew Wiggins

At CertaPro Painters of St. Charles, South County & Wildwood we're proud to be one of the largest and most referred paint companies in the St. Louis metro area. We love working with our clients to bring their vision to life. Our goal is to not only deliver a great paint job, but to deliver an exceptional experience. Give us a call, we'd love the chance to earn your business.

Felicity Keough

Very professional and great customer service! I Highly recommend CertaPro Painters!

Doug White

Greg Campbell is professional and courteous. I never hesitate to refer him to my clients for their painting needs. CertaPro of St. Charles has always made my clients happy.

Michelle Bailey

Consultant and painters fast and efficient

Door Man

I had them help me surprise my wife with an interior paint project. My wife went out of town to visit her mother and Certapro came in with a crew and in two days were finished with the entire job. When my wife arrived home she was shocked. It was a total success much to the thanks of Certapro. The guys worked with me to set it up completely. So they were ready no more than she left for the airport. Thanks so much guys. It was a real blessing for my wife who was just thrilled and the paint job quality was perfect.

Sutton Nash

Great paint job in my office! There was horrible wood paneling and it's been covered and looks like a new room! The customer service was great and the painter was skilled. Thank you!

Sandra Meranda

I have used CertaPro Painters of St. Charles for many years both for myself and to recommend to all my customers. They have always done a fantastic job, for the price quoted and always in a timely fashion. The painters are respectful and always clean up after themselves. Couldn't be happier!