We had them do some work consisting of replacing some wood trim around our windows and painting. I supplied the materials in which they were supposed to remove existing and replace with new material. Rather than remove the old wood all together, the crew of 3 decided to cut out sections of the trim and piece it back. Some of the trim wasn't replaced, it was filled with filler and painted over. I have been in construction for most of my life, I didn't have the ladder or time to do it myself. So in addition to the contract we agreed to for said amount of work, rather than do it the way we talked about, the 3 guys took a lot longer than it should have taken, O'Connor billed us another $500 + dollars for subpar work. I was told by the leader of the 3 that we needed additional materials. I ran out and got 2 additional (expensive) boards which 1may have been used, the other they primed over but did not use, and I cant return it because it's primed. That's our $56 loss. It really started the first day they were to start the work. My wife took off work to be home. They showed up that morning, looked at the house and left. I had called the office for someone to tell me they didn't have the correct saw or ladders. I figured the salesman who walked around our home would have made note of the work at hand. Another loss for us, my wife's schedule. You can see in photos, materials that weren't used, seams in trim where instead of replacing the whole piece ,they decided to put a piece in. The small piece under the window they applied filler and painted over it. Look closely, the edges look like they have been chewed on. Not a good job at all. For the salesman to say his workers have been with him for over 20 years, wow, I'm not impressed. Rather than cut the caulk along the channel and remove the existing wood and cut the supplied material to length and nail it in, caulk and paint, they pieced it and filled it, then applied paint. WOW