Reviews of Quality Optical Service (Optics Shop)

Mary Brown

I love penny!!! Lol but who doesn't. Quick fast service and affordable frames. I would recommend to anyone you will have a comfortable visit ..

steve conners

My sister and I have used them for decades and love the price, staff and selication. Never had an issue.

D Mayer

For starters, their customer service is excellent. Very friendly and welcoming. This was my 1st visit, but you can tell by the way they interacted with other customers, that they wanted to create long lasting relationships instead of treating you like another number. On top of that the the exam was so reasonably priced. I don't have eye insurance and this was soooo affordable compared to some of Quality Optical's competitors in the area. I would definitely recommend them to anyone looking for a great experience for a great price.

Genesis Huth-Turay

Quality Optical is hands down the best place to get your glasses in the entire city. The prices are beyond compare, far cheaper than any major retailer, and Penny and her staff are just excellent. I rarely, as in never, review businesses, but this one is special. A real gem.

Bo Brown

I LOVE Quality Optical. I discovered them back when Penny's dad ran the place. Felt the love then and now.

Crystal Sanders

I love this place along with Penny and the rest of the staff. It's such a friendly place but professional.

Maria Carrington

I have been a customer of Quality Optical/Pam for some years now. And every time I have been there for my eye exam, picking up my glasses, picking out glasses, I have had nothing but Quality service.This time I have let Pam pick out my glasses and I love them one of my favorite colors Purple.

Cash Rogers

Cash money! I love these guys!

CiCi

Quality Optical is a well established business. It's been a round a long time. That is why I decided to try it out when I needed glasses. The customer service is friendly, personable and outstanding. The name of the business is quite fitting because everything they do and sell is Q-U-A-L-I-T-Y. If you don't see a frame you like, they can get anything you want that is on the market. From low end to high end, they can get it. Like the jewelry stores, they have catalogs you can look through. As I write this, my glasses are bent out of shape. There are many optical places I could go to get my glasses adjusted/fixed that are a lot closer to me. However, I am waiting until Quality opens to go there. Penny has a special touch that makes glasses like new. I know all to well, If it can happen to a pair of glasses, it can only happen to me. Time and time again, I'm greeted with a smile and "Let's see what you got for me today". I surely hope I outlive Quality. I shutter to think it closed because I wouldn't want to try a new place. Keep up the great work Quality, I really appreciate your frame choices and your customer service.

Erin Cagney Nelson

I can't believe I ever went anywhere else. This place is everything I want in a local business. They are kind, funny, friendly and great at what they do. The prices are so much better than mall places and the level of service can't be beat. Do yourself a favor and go here.

Beatrice Bell

Great service everytime

Stacy La Point

been going here for years. so friendly and reasonably priced - they can order things they don't have in stock for much better prices than other places. my exam was thorough and stress free.

Sandra Rivera

I've been going to Quality Optical for at least 6 to 7 years. When I need new glasses, I allow Penny or her son to pick my frames out. They know me so well. I live in Fort Lauderdale, Florida now, but EACH time I receive my new glasses from them, I am always incredibly impressed. I wish we had you in Fort Lauderdale, Penny and son!!! :)

Susan Schmidt

My husband had recently fallen and broke his glasses. My son took him to one of the big chain places and they would not even look at his glasses. They next went to Quality Optical and Penny fixed his glasses using her "spare parts". We really appreciated the service we received and because of her kindness we will be returning customers. Thank you Penny!!

amy horst

Penny and the Quality Optical team are uniformly delightful, professional, and efficient. The service is the absolute best and the prices are good value for the quality. They are everything I love about small businesses. Cannot recommend highly enough.

Angela G. Zaffino

Quality Optical Service is the best optical service ever. The staff is great and the prices are unbeatable.

Alex Busbee

Went in to get one of my nose pieces straightened back out after a bike accident. Were incredibly friendly and refused payment. Definitely going back.

Jeremy Brown

This place is great. Josh really took extra steps to get me what I needed. I give my highest recommendation.

Stephen Barash

now , although i think that 'Love' is a tad strong, i think that they do a great job, and that both the Prices and People are excellent.

Reaching ForFinancialStability

Best place. Personalized care, reasonable prices and the service is outstanding!!! I have no complaints! Latest eyewear styles and more!!!

Dondrail Woods

I have been a customer for 4 years now and the service has been great. This place has been the only optical office I have referred others to in the city of Milwaukee.

Pamela Mims

I've been a Customer for years Awesome service fabulous eyewear

Karen Panfil

Best place in Milwaukee. Penny offers suggestions you may not though about. Friendly family business.

Leon Lee

Penny is the best friendly and on point with what you need just love this place period

Michael Kapfhamer

I always prefer to support local businesses, and I completely stand behind this one. The staff is knowledgable about what they do, they're very friendly, and the prices are very reasonable. "Quality" Optical, indeed!

Sip Java

This place and the people are great just at my appointment now and the atmosphere is soooooooo good and the special they have for contacts and glasses is waaaaay affordable-crawley

Tahadji Yoshay

I so love this place my mother introduced me here years ago and I continue to go Ms. Penny is the best and you’ll love their work

Mary Ellen Pride

Great service. Great prices.

B mack Real

Best service I know. Been going there almost 10 years now. The service is real friendly make you feel like you at home. An their prices is real affordable it's awesome.

Alana Bandos

After getting new frames and an eye exam from Quality Optical, I won't go anywhere else! Not only is the staff incredibly friendly and helpful, but their frames, eye exams, and lens replacement prices are significantly cheaper than anywhere else in the city. They also work at an extremely fast pace; they were able to change out my old lenses in less than a hour so that I wouldn't have to wear my less comfortable backup frames that I had purchased elsewhere. When I was still having trouble seeing a month later, they redid the exam and all of my lenses for free! I saved probably 50% purchasing lenses from Quality Optical.

Tom Gregory

Been going there over 20 years and the customer service is fantastic. I've even brought in friends who weren't customers to get emergency repairs on their glasses and they were happy to help them out.