Reviews of Advanced Focus Eyecare (Optics Shop)

Jill Hand

Wonderful experience! Staff was friendly and helpful! Doc was thorough and explained everything in great detail. Recommending to all my friends.

Gayle Horneck

I would highly recommend Advanced Focus Eyecare for eye exams and vision needs. The staff was very attentive and helpful from the eye exam all the way through to picking out frames. They were very patient and helpful in finding frames to fit my face shape. After having my new glasses about a week, they even called to touch base to see if they were working as expected. Great place for eyecare needs.

Kelly Winnemuller

The entire crew at Advanced Focus was incredibly helpful. Nancy did a great job helping me pick out frames- there was another gal that was also great (I cant remember your name, sorry

Daniel Figurski

I recently visited Advanced Focus Eyecare for a routine eye exam, and after my great experience, I will definitely be a lifetime customer. Dr. Michael Bardenwerper and his staff helped me achieve better vision, as I was wearing contacts and eye glasses that were not corrected for an astigmatism. After my examination was complete, with my new contacts, I was able to see 20/15, which only a fraction of people are able to achieve. I was tested on state of the art equipment, and Dr. Barderwerper went above and beyond by examining and discussing the overall health of my eye, which is something I have never experienced at another eye clinic. I feel extremely confident that he is looking out for my overall eye health, and not in it to sell me a pair of glasses or contacts. I highly recommend going to Advanced Focus for any eye care needs.

Mitchell Schaub

Late appointments are available for us working folks. Selection of frames is excellent!

MEGAN PEARCE

I went to Advanced Focus and loved it! The staff was very nice and extremely patient with me as I picked out my lenses. The staff was very helpful, I would gladly go there again.

Nikolay Sorvachev

Great service !

Rachel Tease

I enjoyed my first experience at Advanced Focus Eyecare! We recently moved to West Bend from Milwaukee and my husband and I were looking for an eyecare provider. We both decided to try Advanced Focus Eyecare and were impressed with the friendliness of everyone we encountered, quick response time via phone and email, and the help I received to help me order contacts. I would recommend this provider to anyone in the area!

Laura Warren

My husband and I went in for our exam after several years of not getting our eyes checked. The staff was cheerful upon our arrival and the doctor was very knowledgeable and talked about everything he was checking. We actually enjoyed picking out our frames as we even got the staff to help us pick out some of the new and "in" styles. I would highly recommend Advanced Focus Eyecare to anyone! The entire business is an A+ in our book!!!

Stacy Zocher

Helpful reminders sent prior to appointments, which were on time. Everything was well explained and staff was very friendly:)

Leticia Iverson

Very pleased with the customer service and professionalism at this facility. I was looking for an alternative to the chain optometrists in the area and was extremely satisfied with the experience. I would recommend to all! Thanks.

Kathie Molnar

I recently had an eye exam with Dr. Bardenwerper. He was very professional. He addressed my problem and explained why I was having issues with my sight. He changed the prescription on my eyeglasses, and now I can see much better. The staff at the office were also very friendly and helpful. They took the time to help me pick out my new glasses. I have stopped in many times for adjustments of my glasses, and they are always courteous and fix my problem immediately. I would recommend !

Robert Boehm

Great Experience, highly recommend My experience was so much more than just vision testing and buying glasses...the focus was really monitoring and maximizing health and making life more enjoyable. Dr. Mike took the time to understand my work environment and outdoor lifestyle, and provided vision options that would work best for both work and play. There are a lot of new options in optics of which I wasn't aware. He thoroughly explained the reasoning and results for each test, and answered all my questions. I learned so much more than I knew just going in. New equipment was nice too (no need for dilation or that darn "puff" test!). His assistant Nancy seems to have a talent for picking the most flattering frames right away. I tried a dozen different frames but ended up coming back to her first recommendation. Prices were great, too...got a top brand at a very competitive price. Follow-up: a few months later, I can't believe what a difference my new glasses are making for me. I didn't realize how much I was struggling with my vision before. Went back to Advanced Focus and bought a second pair for "back-up" in case I lose a pair bouncing around in the wind and the waves. Thanks Dr. Mike!

Lloyd

Very friendly service. It is always a pleasure to stop in and chat with everyone there - especially Nancy! Terrific selection of frames and prices are reasonable. Laurie

Amy

Absolutely wonderful! Dr. B is a very kind person, who listens to his patients and truly has their best interests in mind. Clean office and exceptional staff! Large selection of frames; all 4 of us were able to find glasses that we love! My kiddos felt at home which is huge. The staff was very patient and attentive when teaching my son how to care/wear contact lenses. We will being going to Advanced Focus Eyecare for all future vision needs.

Joe DuCharme

Courteous, friendly and very informative. I have learned more about vision @ AFE then any other prior eye care provider. Overall a great experience that I will continue to use in the future.

Dana Christiansen

Dr. Bardenwerper was great. He took great care in giving me the time I needed to really answer any questions and concerns I had. I feel beyond confident in his knowledge and ability to care for my eyes.The great service didn't end there. His staff was fabulous at helping with frames and continuing to answer any questions I had. The friendly and excellent customer service was above expectations. I feel confident in what I'm seeing and how I look and enjoy every visit. Thanks!

Becky Wollner

The staff squeezed me in even though I did not have a confirmed appointment. They were kind, generous, and understanding. After the appointment, they called to follow-up on ordering contacts. They really care about their patients. I am very glad I switched to them from my other eye doctor.

Michele Stiemke

Professional staff, Dr. Bardenwerper is excellent practioner, staff extremely helpful explaining my options for bifocals and sun protection, went above and beyond!!!

Lynnette H.

Dr. B and his staff are exceptional. Dr. B explained everything that I needed/wanted to know about my child's eyesight and never made us feel rushed. His staff made us feel comfortable while picking out glasses and gave great suggestions and tips on finding the perfect pair. All with a smile and amazing attitudes! Every person that I dealt there was above and beyond! I have and will recommend Advanced Focus Eyecare. Thank you for wonderful care!

Sydra Knox

I had a great experience with Dr B. He spent time with me explaining all my options. The store has a lot of frames to choose from. These reasons alone are good enough to recommend Advanced Focus Eye care. But wait there is another reason . The amazing, kind, compassionate woman named Nancy that also works there. The business is very fortunate and so are all us clients to be able work with her. Nancy, Thank you for being who you are. it was a pleasure doing business with you. I guarantee anyone who does business there will be happy with their experience at Advanced Focus Eyecare. You will recommend it to everyone as I do now! !

Angela Livingston

Doctors and Support Staff are friendly and helpful. Convenient Times in the evening hours. Glasses selection is fabulous. Well priced and the team is very good at offering up contacts/glasses with rebates to help keep costs down. Just had my second annual check up and will be back for year three!

Patti Hetzel

Doctor Bardenwerper is one of the best eye doctors we've had! He sits you down and explains things in terms that you understand. Him and all the staff are very personable!

Judy Mueller

Dr Michael was awesome and very detailed, had a blast with the girls out front. They treated me like there long lost friend. J. Mueller

Barbara Jacobs

The exam was very thorough and everything explained fully and in language that could be understood. VERY helpful associates when trying to choose a new frame as we all know it's tough for you to really see and know what you look like in a frame! Prices were very competitive. New glasses were picked up in a very timely manner.

Justin M

The whole team at Advanced Focus Eyecare made me feel welcomed and and at home on my first visit. Other optometrists left me struggling to see, but Dr. Bardenwerper took the time to show me not only how much better I could see, but more importantly, how much less strain it would put on my eyes. I had no idea what I was missing and I'm amazed at how clearly I can see! The adjustments Nancy made to my glasses have made them so comfortable, I don't even realize I'm wearing them! I'll never go anywhere else!

Alyssa Ritger

The main reason I went here was because I saw the great reviews and they definitely lived up to them. The service was wonderful, large selection of glasses and very quick turn around on shipment of products. I would check them out if you are in search of a new eye care doctor.

Patricia Downing

My first experience with Dr. Bardenwerper was as a customer of an optometrist near my home. A year later I learned he had opened his own practice in West Bend. I did not hesitate driving an extra 30 miles and I scheduled an appointment there. Dr. Bardenwerper was thorough, professional and as kind and patient as I remembered. This experience was even better than my first, two years earlier. His equipment is cutting edge, and I believe, with the advanced digital documentation of my eyes, he will be able to monitor even the slightest changes in the health of my eyes. This is very important to me because of my advanced age and how quickly things can deteriorate. His prices were quite competitive, but his technology far exceeds any I've seen at other optometrists. I would not hesitate referring anyone to his practice.

JENNA PIERRE

I really liked how nice the front desk people were to me and other customers. They did a very nice job on putting new lenses in my glasses! I would totally go back again.

IDark B3ast

The service was fast and friendly associates I will be back for my family total eye care needs

D C

Brought my son here for his first need for glasses. They did a great job with him, figuring out what he needed and they also had a selection of glasses for him to find something he liked. It only took a few business days from the appointment for us to receive them. They also called to follow up and see how he was doing. We will be returning here for his checkups going forward.

Stephanie Koudelka

Thank you Advanced focus eye care for helping me to be able to see i love my contacts. Dr. B and the staff are great. Beat place ive been to by far.

Karen H.

The people there where so nice. They made sure that is was getting everything i needed like asking question and helping me pick out my frames. I really enjoyed my experience - From Sophie (12)

Angela Daugherty

Dr. Barenwerper is a great doctor. He took his time and answered all of my questions. Their selection of eyeglasses is brilliant. The staff, amazing

Melanie Gonring

I love Advanced Focus Eyecare. Dr. B does such a great job explaining everything in depth, but still in a way that is easy to understand. His front desk staff is always super friendly and helpful. I'm so glad this place moved into my neighborhood. I recommend it to anyone looking for a new eye doctor!

Ally LaDuke

The doctor and his staff were very nice. They took time to explain what they were doing and how my eyes affected how I could see things. I got my very first pair of glasses and they are amazing!

John Tauben

Everyone was great. Very courteous and knowledgeable. My contacts were in within a couple days. All aspects of the exam were explained thoroughly.

Mic Jones

I had a great experience Advanced Focus Eyecare. The service was great, I got taken care of right away. The entire process of an exam and picking out my glasses was approximately 30 minutes. The staff was friendly and the optometrist seemed was very knowledgeable.

Ann Frank

I had the absolutely best experience at Advanced Focus. Dr. Bardenwerper is a state-of-the-art optometrist! And between Nancy, Erin, and Yolanda, my service was fantastic. They made sure that my new glasses fit me perfectly, provided perfect vision, flattered my face, and made me happy! Thank you to a GREAT team!

Ris Werth

The staff was great! There were issues getting insurance taken care of, but they worked on it until it was straightened out. They were great with my son and with me. Picking up, they made sure my son was happy with his glasses. They were all extremely professional and kind.

teresa schmalz

Had a wonderful experience. Dr. Bardenwerper is very thorough and he's staff is very helpful when I needed help with selecting glasses. Will definitely be back. Thanks

Leah Daugherty

My mom recommend me this place after telling her my situation and the service there was super helpful and kind to me.Dr. Bardenwerper was very intelligent and definitely knows what he's doing. I highly recommend this place!

Sharon S

- Dr Michael Bardenwerper is the best Optometrist I have ever been too. Very personable and helpful. Exceptional service from all the staff.

Jeff Patterson

Awesome staff, very quick glasses/contact turn around time and convenient hours!

Jean Anderson

Exceptional service and exam. Great communication and no waiting!

Buttcheekhippo Schroeder

Do yourself a favor and schedule an appointment today. You'll be happy you did. All staff members are FAST, FRIENDLY and SMART! My kids actually LIKE going to the eye doctor now. Stop going to those big name vision stores and come to Advanced Focus Eyecare where you'll get personalized attention and you WON'T walk out frustrated. Very pleasant experience!

Deb Swenson

Wow, what a great eye exam! Dr.B really explained things and the importance of yearly exams. What a great experience!

Amanda Hetzel

This has been my second time at Advanced Focus Eyecare. Both the staff and doctor are extremely kind and helpful when answering any questions I had. They have a wide variety of glasses to chose from and it’s always a great visit there! They really do make you feel at home!

Jodie Dietrich

New to area and just took a chance on Advanced Focus. Glad I did! They were very welcoming and it was a very thorough exam - best I ever had. My family will definitely be making them our first choice for eye care.

Crystal Dalton

I had a great experience here, and I already recommended Advanced Focus Eyecare to some of my friends.

Aaron Adams

Dr. Bardenwerper goes beyond expectations of a normal eye doctor with his professionalism and care about overall health. The equipment is top notch and the frame selection is great!

Joan Maas-Carpenter

Fantastic and very personable. You definitely do not feel like a number here and Dr Bardenwerper explains everything he is doing and why. The ladies up front are fantastic and really do help you pick out the best pair of glasses for you. Going to send my husband and my kids there.

Kassidy Cronin

Dr. Michael Bardenwerper was very friendly and new a lot about what he was doing. The appointment was comfortable, enjoyable, and quick. My prescription had changed and now with my new contacts I can see so much clearer! Would definitely recommend! -Kassidy Cronin

Jacob Beshada

Everyone was very friendly would recommend to anyone and everyone

Hayden Serwe

Had a great experience here! The staff and Dr. are so nice, glad that when I moved to West Bend I was able to find a great eye doctor!! Highly recommend.

jessica Harden

Mike was awesome with my son Link, who is five. Link has had glasses since three age of three and no longer needs a specialist. Dr. Bardenwerper, was patient and thorough. He took his time to explain everything so I could understand and made sure Link could understand everything and he wasn't afraid! In the end,I was very confident that Link will see great with his new prescription! He went above and beyond and I would recommend anyone go and see him in the future!

Paul Schneider

Everyone is great. they all treat you with respect.

Heidi Cronin

Best eye appointment in my life! Love that Dr. Bardenwerper has new technology so that he didn’t have to dilate my eyes or do that startling puff of air;) Will recommend to friends.

TL Koch

I have been going to eye doctors for the past 27 years, in 4 different cities, and probably 7 different eye doctors. I have never seen a couple of the instruments Dr. Bardenwerper used, including taking a photo of the back of the eye and the tool he used to check eye pressure...and was impressed with his technology. I have recommended him and Advanced Focus Eye Health Care to others already! Dr. B was patient, and personable. Nancy the optician was also great.

Kenny G

The team at AFE is the best. So helpful and willing to go above and beyond. Dr. Bardenwerper is a true professional. We feel quite confident is his abilities.

His Nastiness

I had a fantastic experience with Doctor Mike! I came in with old glasses, which left me feeling tired. Even with astigmatism I was fitted perfectly for contacts and left that day feeling better.

Diana Paquin

I wanted to write this review because it was by far the Best eye exam and Best pair of glasses I’ve ever had! Dr. B is the Best and so easy to talk too! His staff goes above and beyond and are just exceptional people!! I was so pleased I took my daughter and have told everyone I know about Advanced Focus Eyecare! I will be with them for years to come!! I highly recommend them!

Jennifer Campbell

I have been here twice now for glasses/contacts for my daughter and myself. the staff is AMAZING.

Chanelle Troedel

My husband and I both started seeing Dr. Bardenwerper recently and have nothing but great things to say about him and his staff. They always make us feel comfortable, answer any questions we have and often have great in-store deals for glasses and contacts that are better than what we get with our vision insurance. We'll be back!

Shelly Custer

Nancy was so helpful and fun! The office is kid friendly and clean. Dr. Bardenwerper was great with our kids. Lots of stylish frames and color options to choose from.

Taylor Poole

Great place to get glasses! And the employees are really helpful

Jennifer G

I wish I could give more than five stars to this company. I will never go anywhere else for my eyecare needs. My happiness with their service was a priority and I was met with great kindness and personability. My glasses look great and the prescription is comfortable. Everything was explained in great detail during my eye exam so I understood what the optometrist was doing and that made me very comfortable. Thank you for all your great work.

Sheila Foyse

The Dr and staff were helpful and explained everything very well. I will be returning!

Sydney Donath

Dr. B and staff were all awesome and very friendly. With their help, I found a great pair of glasses that I love! I will definitely be back for my next appointment and pair of eyeglasses!

Debbie R

The staff is helpful and friendly. My experience has been positive. Good selection of glasses.

Kawaii Kitteh

I came in today hoping to get contacts, but decided it wouldn't have worked with my budget at this time, they were very nice and helpful in finding me some glasses instead and took time to help me find a pair that looked good on me. Overall I had a good experience here!

Laura Larabell

This is my second year going to Advanced Focus Eyecare and I am very impressed. The technicians are very friendly and helpful as well as Dr. B. I was able to find another cute pair of glasses that I can benefit from both the style and my prescription. Thank you all for your help!

Debra Dobrogowski

We were looking for a new eye doctor and found ours. Dr.Bardenwerper was very thorough and knowledgeable. A very pleasant experience. We really liked the idea of having retinal photography instead of dilation of the eyes. The glaucoma test was super fast no more puff puff, always made me jump. Nancy is always pleasant on the phone and in person. a huge thank you to Erin for helping me pick out new frames. She listened to what I was looking for and helped figure out which frames looked good on my face, as I could not see well with out my glasses on. Already made our appointments for next year and looking forward to it.

Jenn Luedke

I’ve had glasses since the 5th grade. I’ve been to multiple places thru insurance changes to get new 1s when the time came. This place is definitely #1 for experience, quality, & service. From the quick friendly service to the timely matter it took my lenses & frames to come in, they were in before I knew it! Definitely recommend this place to family & friends

Jeff Kondrakiewicz

I was extremely happy with the professionalism of the staff. The doctor was easy to talk to and approachable. Everything was explained well and I feel we had a great discussion about the health of my eyes. My options were explained thoroughly and my new glasses are awesome. I would highly recommend!

Mike Schroeder

Great service!!! Everyone who works here is very friendly and considerate of appointment time. Dr. Bardenwerper is top notch!! My family and I will be going here for years to come! Make an appointment today. You won’t be disappointed.

Colleen Nalepinski

We were very happy with the help we received with finding our daughter's first pair of glasses. They were ready faster then expected and were helpful in fixing them when we made a visit less then 2 weeks later.

Douglas Christiansen

The team at Advanced was both professional and caring. They made sure that I was satisfied, made great recommendations and their pricing was very competitive. Great experience and I will be a customer for life!

Kristine Mitchell

My wife recommend Advanced Focus Eyecare. I needed a pair of prescription sunglasses and they helped pick-out a pair that suited my needs. I appreciated their help and I was pleased with the service. Thanks Advanced Focus Eyecare. I plan to be back.

Bridge Rizzy

Great optometrists and great customer service!

Caitlin Marsch

All of the staff were very friendly and patient. My new glasses came in a timely manner (and the cleaning supplies they came with were nice) and there were plenty of frames to choose from.

Galina Sorvacheva

Very friendly and knowledgeable staff!!!

Amy Kondrakiewicz

Great selection, great prices and a friendly staff. I had to make a switch to a new eye doctor and I am glad I did! Will continue to come in future years.