Reviews of 802 Eye Care (Optics Shop)

Levi Leab

Refused to give me a prescription for contacts after I specifically told them my situation on the phone. I was told it would not be a problem and it clearly was! I wasted a half day of pto to be refused by the doctor.

Tiki Archambeau

Unbelievable attention to customer service. Very accommodating, will order new contacts with as little hassle as possible, they automatically check to see if insurance covers a product, and overall a delightful place to visit.

Sarah Williams

My children and I use 802 Eye Care for all our vision needs. When my son was told he had perfect vision, he was bummed as he really wanted glasses. Dr. Pincombe helped me to hook him up with blue-blocker lenses so he is able to wear glasses and loves it! All my glasses have come from them too! Amazing selection for all tastes!

William Burke

I've been using 802 Eye Care for my contact lenses and eye appts since they started and they have always been very helpful and and professional to deal with. I would highly recommend them if you're looking for a great local place for your eye care.

Rashmi Prakash

I have been visiting 802 eye care for more than 2 years now. Last visit has been a worst experience for me. I was there for regular vision prescription check which we suppose to do every year I guess to ensure there is no change in your prescription... They had carried out some lens fitment test without informing me and charged additional 75 $ which cant be claimed under insurance. The explanation given to me was its there standard norms. But what I fail to understand is, how is that you do it all by your own terms without taking alignment from the patient. Whatever you do, you have to inform & take approval from patient after all...!!! (Come on..I know lens fits my eyes well, I am using from past 12 years after all, I don't need a check until unless I experience any kind of issues and i know I should meet a doctor if I have go thru such problems) I felt like I was cheated... Be Careful if you visiting them...

Dawn Ellis

I had a bad health scare almost died and left severely visually impaired, therefore my glasses prescription is extremely strong and extremely expensive ($600.00) so needless to say thanks to UVM University Hospital ,they have programs to help financially struggling people, I went from perfect vision to blind in my left eye and about 30% no perefferel vision,needl neeto say I woke up at 40 yrs. Old disabled and broke. These wonderful people from 802 Eyecare we're so very much professional and did a wonderful job with friendly and quick help! Made a very wierd curcumtance easy and not at all akward, like I have felt at other well known chains , anyway just received them in the mail today and I'm so very pleased with the results,best glasses I'VE ever had the pleasure to wear!! Highly recommend ,staff very knowledgeable and helpful!!

jean hudson

Very nice staff, very happy with my eyeglasses got them in about a week. First time there will go back next year.

Alaina Calabro

I am not a patient here, but they saved me while I was visiting Burlington. One of my contacts teared in half and they gave me a trial one for free to save my 4 hour drive home. They were so helpful and amazing. HIGHLY RECOMMEND.

Cindy Chittenden

Incredible service from the entire staff. The confidence that Brittney showcased from the first call was enough for us to go with this company. During the visit, everyone was upbeat, had great energy, and cared about our needs. The gentleman (long hair, beard, and totally up with the current fashion) helped my husband Jason get out of the 1990's era. As a business owner, my husband left and commented "I would hire everyone there to represent my company."

Zera

Great service & polite staff. I picked out new frames and they had the lenses made in under an hour! I've never had glasses ready for me so quickly.

Robert Couture

When I see them, they're great. Efficient yet cover all the areas. I recently destroyed my glasses while overseas. The Army supply chain is lacking and the cross bar went out of style in the 80s. They took my existing prescription and got new glasses made up that day and mailed out to me. I can't speak highly enough about them.

matthew brown

Amazing staff, friendly, helpful and great with my kids.

Jennifer Ballard

Amazing service...incredibly knowledgable. Went above and beyond for my daughter. So patient and caring...topnotch!!

Cailin McMurdo-Minnich

Amazing staff and great environment. Lots of choices for glasses and very reasonably priced. I have seen three other eye doctors in Vermont and they are by far the best I've been to!

Nitchamon Alexander

After giving many places many chances, I decided to give 802 Eye Care my business. I wished I made that decision when I started searching for eye care provider a long time ago. My glasses are perfect and never give me a headache. I was treated by very professional, attentive and pleasant staff who paid close attention to my needs and did not made me feel like a number. They have a lot to offer so don’t let their quiet location direct you elsewhere. In fact on that note, parking is a breeze!

Crancer Crab

Great place with friendly staff! I highly recommend it.

First X

Unhappy with doctor, will be looking for second opinion.

Carolyn Smith

Amazing service from amazing doctors and staff - Quick to get us in and out whenever 1 of our 7 family members and exteneded family needs a visit -Glasses turnaround is amazing! The Mckerth Family loves coming here!