Reviews of Stanton Optical (Optics Shop)

Minty gacha 132

The best staff ever. Starting with Jocelyn who I called on the phone about an issue I had with a prior location. She took the time to listen and came up with a solution for me. Based on my preferred style of glasses that I had, Jocelyn also helped me pick wonderful frames. I saw Dr. Keorner who was very patient with me and did several things in my exam to make sure we had the right prescription. He even asked if I had any questions and took the time to answer each one. Brittany also did amazing work on my glasses. The staff in this office were very professional and kept things fun. You can visit any Stanton location but this by far is the most fun, professional, and experienced location. Come here!!!

Ciera Fields

Great Great Great, very friendly, timely service. Everyone was very nice and had great customer service. Great selection of Glasses in stock.

Christian Jimenez

What an amazing experience. Despite Liza having a bit of a rough day, she was beyond pleasant. I definitely found my new bestie who was willing to be honest with me with how frames looked on me rather than just trying to shove me out the door. Definitely upsold me me. And I can admit that I willingly fell into her trap because of her charm.

Gay Davis

Great service, Eliza’s very helpful. Good value and prices!

Registered Diva, RN

Doctor is professional and great with children. Liza was pleasant and also made my child feel comfortable.

Cedric Singletary Jr

EXCELLENT SERVICE PROVIDED!!!! AND EXCELLENT SERVICE GIVEN BY LIZA B..SHE WAS VERY KNOWLEDGEABLE AND WELCOMING.. PROVIDED THE BEST CARE FOR ME AND MY FAMILY.....VERY PROFESSIONAL AND PATIENT ANSWERED ALL QUESTIONS WITH EASE.

Carl Quin

Outstanding product and customer service! More than satisfied. Brand manager Christina Perry was awesome. Went way above and beyond normal customer service.

Charlene Chatman

Great service Christina was very helpful!!!

Katherine Donkel

Had a super good experience today, Everyone that works there was super friendly. Liza made sure I got what I came in for. Make sure you see her for the best options in glasses. I for sure left a happy customer.

Reshma Hussain

The branch manager, Christina Perry, helped us out. There was some miss information but we sorted it out and she helped us get the issue resolved. They also have a very good promotion going on so check them out!

Will Burnham

Liza Beckum was very friendly and very helpful. Would highly recommend coming in and seeing her.

RenDale Samuel

Liza was amazing, she made my experience at Stanton , excellent today.

Mahari Marzan

My husband had an accident and lost his left eye. We came in with 1/2 of his old glasses in hopes of finding a frame to use his old lens in. We were nicely greeted by Autumn. She and Doug were very sympathetic to our situation and within minutes we had a new pair of glasses in the works for him. Autumn was concerned that his old lens was not polycarbonate and she worked it out so that we would have the safest lens in order to protect his remaining eye. She was very helpful and very nice in the times that we have come to get glasses for my daughter. I will definitely return and recommend Stanton Optical to my friends and family.

Beth Watts

My husband and myself both had an eye exam and bought glasses. They were fast and courteous. Liza was awesome , she helped with our glasses. I would definitely recommend Stanton Optical. See Liza she is great!!

Letitia Mitchell

Liza was great! She went the extra mile in helping me get what I needed.

zenaida McFadden

Dr. Koerner and Christina are great come in and get your eyes checked.

Blanche McAllister-Dykes

Wonderful service by Shirley and Carl. Efficient and yuck! Great experience!!

Aaron Smalls

Quick and easy - the customer service experience was awesome

Michael Rivera

Had a 12:45 appt at the Two Notch Rd. location. Walked in and was totally ignored by the staff members for 5 min. Finally went to talk to someone and they told me since it was then 12:50 I would have to wait until 2:05 to be seen because they were going to lunch at 1. Now you tell me is this customer service! They wouldn't even honor their own appt time! I don't like leaving bad reviews but when a place deserves it I'm on it. Would not recommend going to this location. And btw I left. No way I was giving them my business. And don't believe the responses from the owner on the other reviews. If they really wanted to learn from their poor service I never would have had my bad experience. They'll just post the same response on my review and do nothing to be better.

Drew Simons

Great place to get eye glasses from with great prices! Very helpful and friendly staff to do business with! If visiting, ask for Tamyko. She is absolutely a pleasure to work with as her customer service is very pleasant and most astonishing!!

Felicia Chambers

I had the best experience with Christina Perry today. She was very kind hearted, patient with me as I tried on different pairs of glasses.She was outgoing and very easy to speak to. She always had a smile on her face. Go check Christina out everyone!!

justin wilson

Great customer service! Very knowledgeable and helpful.

Lisa Boozer

They were very nice and very efficient. We had an appointment and did not have to wait. I would recommend them.

Dakota Walker

Great variety of fashionable and affordable frames!

Katie Rodriguez

Carl did an awesome job and was very funny and polite!!! So the doc was very polite as well! Loved my visit:)

Deborah Long

Liza was very helpful in explaining my options and choosing glasses. She was very friendly ad professional.

shay slatton

I gave Stanton optical five stars all for a young lady name Jocelyn who helped me pick a perfect frame and gave me a fantastic deal on my lenses she was so kind and helpful! Will refer to anyone! Thank u Jocelyn u certainly made my day!!

Rajeev Bais

Everyone was so professional and nice on an especially busy day. Liza helped with my frames and treated me with such care and respect, making me feel like family. Very great experience!

Joanne Cook

I was very pleased. Doug is most helpful and has a great eye for helping you find the right frame for your face. Alyssa was very courteous, helpful and personable. Just keep in mind if your looking for the 2 for 1 deal(I was not) your options are small .

Tin Ross

Huge thanks to Liza whose customer service was excellent and made me feel like family. Thanks for your honesty and helping pick out the best pair of glasses. Toresa

Shirley Medina

Very professional and informative. Everyone was very helpful. Carl was helpful and they made the experience very worthwhile. It was my very first time, I’ll be returning. I encourage you to come by you’ll be very pleased.

michelle walker

Kudos to Stanton for a first timer in glasses...Thank you Christina, Dr. Matague, and Heather for making me feel great. Best experience EVER!

Vic Landreneau

The staff was brilliant. I was seen immediately, they answered all my questions, and got me what I needed. I would recommend them to anyone. You don't get service like this any more.

Fran Lagattolla

Was a very nice experience, they were all very friendly and accommodating, Carl T help me pick out my frame

Teleshia Staley

Liza was very helpful and friendly will definitely be back!!

sadie walkingstick

Jake was a great help in fixing my glasses & also gave me a trial pair of contacts. Great service!

Jacquelyn Love

customer service for this company is MEDIOCRE! they do not stick by their advertisement of 59.95...i paid almost 300$ for 2 pair of glasses and thats without anything special. They bargained with me and I ended up getting it for a little cheaper. I have called about my presecription several times withing two days and never received it. The call center is horrible, and then when I get transferred to the actual store the two people I have spoken with (Adam and Josh) attitudes/dispositions were horrible! They made it as if I have bothered them. I leave very honest reviews and I was not going to leave this one but after the interactions of today, I HAD to!

yvette dantzler

Wow, what great customer service I received at Stanton Optical. First, let me say the location easy access for individuals with disabilities, no stairs and easy access for those utilizing a wheelchair. Outside of that the Store Manager, Chris, and Barb, one of the technicians did all of the leg work helping me select eye glasses that fit my personality. Again, my experience at Stanton Optical exceeded my expectation and I would like to recommend them for your eye care needs.

Missy Davis

The staff at Stanton Optical show how much they care about their clients, they are very professional and really nice. My daughter and I are very pleased to have our glasses from this facility. I am in love with my glasses and the prices are very reasonable. They gave us the best experience from beginning to end especially with this being my daughter's very first eye exam. Not only do they help you pick the perfect glasses for you ,they go beyond their duties to make sure you are satisfied.

Jennifer Greiner

Great Experience!!! Crystal, McKenna, and Jake were fabulous!!! I was new to town and had lost all my contacts and glasses in my move my insurance had not kicked in yet and they were so helpful ugh all of my needs! I recommend your eyewear services anytime!!! New to town or not!! Thank you Stanton Optical!!!

joshua Orr

I worked with Josiah who worked there and he was amazing. He was honest with me on what glasses looked good on me and which ones didn't, and did everything he could to help me find 2 pairs of glasses to help replace the pair I have that I broke. He then helped me find the best deal for me with my insurance and the deals they have. I will be going back there and asking for him if I need anything else glasses related and will be recommending him to my family and friends.

Lisa Gates

Tom & his crew took sooper good care of my eyeglass needs.My family & have been going to Stantons for years.Way to go team Stanton!!!

Debra Meyer

When a person goes into an eye exam, your expecting to have your eyes looked at by a licensed doctor on hand. Instead your exam is preformed by some computer system. I informed them that, I have been experiencing eye pain for months. Not one person looked into my eye. As a result I will be going see a real doctor. I wish that I would have walked out.

Marissa Vazquez

Joe helped me pick out two pair of frames, he had a ton of patience seeing as if I am very picky! Nick also took the time to help and was so friendly. Jake the GM is amazing! I don’t have any insurance, and he worked with me to meet my budget, but also give me want I needed. Check them out!!

MISS FJC

We appreciated Jake's professionalism, knowledge of the product and excellent customer service. We'll be back! Nice work.

Jimmy Pfeifer

The process was fast and easy. Prices are very reasonable and had glasses the same day. They even worked with my budget. I will be giving them my business in the future.

Lilo Poetry

Chris was an amazing help! I had some concerns about the price point of my glasses, as I was a walk-in & wasn’t quite prepared to pay $250 for glasses. However, he found me a pair of glasses at my price point and included anti glare lenses upgrade, as I am a teacher that sits in front of a computer often. Thank you so much for the great customer service guys!

Ox Albrecht

All staff very friendly. Unfortunately my prescription didn't qualify for the 2 pair for $59. But Jacob store manager set me up with a buy one get one free deal in some really nice frames. Very nice team effort to get me on my way between Nick and Jacob. One of the coolest exams I've had with doctor. Seriously check it out.

Sherri Nettell

I would highly recommend this place. Christine and Chris were awesome to deal with. They have fun, welcoming, light-hearted personalities. They made my visit enjoyable and not stressful. Great deals too!! Much appreciated!!!

John Davis

Quick and easy! Walk-ins or by appointing!

Alyssa Tinker-Bell

Eric was outstanding. My husband and I were both floored with the quality in service and attentiveness he had with us. He was extremely knowledgeable in the products he backed and helped us select the right product at the right price. The eye exam was quick and painless. Stanton Optical in Omaha has earned repeat customers! Thank you!

Jennifer Ardellini

Great experience! Lots of frames, good pricing, and excellent service. Will definitely recommend this store. Jake and Bernice made glass shopping fun!

Shyla Evans

So being from Omaha I’ve never heard of this place but I took my daughter there and when I say excellent service from the time we walked in they even had great music playing I was dancing the whole time we were there. The manager Jamal was very helpful with picking out the best deal that best fit us. I would recommend them to anyone who needs glasses with great service 5 stars without a doubt!!!!

Shawna Wulf

Was looking around for a new place to get glasses. Saw this company and read about them and it says they have licensed doctors. Had to cancel my first apt, called again yesterday and was pleased that I could get in that day still. Everyone was friendly upon arrival, filled out the questionnaire and was then told because my eyes have suddenly gotten worse in the last year they wont see me because I would have to see a real dr and they dont know when one would be coming in again. Told me I would be better off going to target optical or something else instead. I live in the country and it was a 35 min drive for me just to get there and be told this!! Why is this not something that is on the website! I would have never waisted all that time to make an apt in the first place!! Wont ever be going back!

David Ferentchak

Best optical store yet! I have used many different eye doctors/eye glasses stores over the years and this is my favorite by far. They had a large selection of frames and great prices. The customer service was fantastic with all the employees being very helpful. They also can give you your new glasses the same day depending one what lenses you get, for example I got some prescription sunglasses with polarized lenses and those have to be made off site, but my normal eyeglasses I walked out with. A great experience overall.

Jason King

The service was excellent!!! Absolutely would highly recommend Stanton Optical Brookfield to anyone looking for eye care.

Carrie Johnson

Got my daughter 2 pairs. She loves them both. Huge selection to pick through without feeling rushed. The exam was easy and service was quick and smooth. The manager, Jamal, really hooked my daughter up. He went above and beyond for her. Great service. I definitely recommend this place.

Rachel Brown

When in today for a much needed eye exam. I’ve been putting off getting glasses for months and Jake and Dan helped me thru the entire process to make sure I was completely satisfied. They even stayed past closing time to make sure I was happy with what I picked out and gave their honest opinions about the frames that looked best on me.

Rayann Jaber

Easy in and out quickly without an appointment!

Casey Wermeskerch

The sales team was very professional and nice. The woman who did the pre exam was polite and helpful. The main issue, and what I think would be the biggest issue was the actual exam was done with a doctor via webcam which made communication hard and either the doctor chose not to listen or couldn’t hear because what was “supposed to happen” did not. Would shop here based on the front of office staff but will highly recommend no one goes here for an exam

Mya Hernandez

Wonderful customer service from the Manager Jake and Shyann. They had wonderful deals and helped me find the best one. They also got a variety of unique frames to choose from for men and women. I would advise anyone to take a visit and check this place out.

maddlyn love

This place was awesome. They don't rush you when your picking out your glasses. They were super helpful. If I had to go back to a store I would go to station optical

Joe Morris

Very friendly and knowledgable service that is there to take care of your every need. Eye exams are very affordable and don't take up too much of your time. Overall it is a great place and would recommend to anyone in search of a good eye exam along with a good pair of glasses!

Christine S

Nick helped me TONS with picking my frames. He really understood my style, and he learned what I liked quickly. The whole staff was super friendly and attentive, even when it started getting busy. Definitely would recommend this place to anyone!

Stumpe Spousal Trust

Great experience and even greater value. Made an eye exam appointment online for the two pair of glasses for $59.95 special including the eye exam. Glasses were ready two days later. Had my spouse repeat my experience (she got her glasses on the same day) and we both received quality eye exams and two pairs of glasses each for a total of $119.90. Elsewhere we would have spent $130 total for the eye exams alone.

Michael Schoenberger

I had a very good appointment thanks to the Omaha store. Eric did a wonderfull job with me. Only thing would be better. Is in house lab to get the glasses same day. Thanks for everything.

Katia Julieta

Bad rating. Didnt have my name close to correct. they decided to break my metal frame glasses and took a month to let me know. daid glasses would be teafy in two weeks, is over a month and still no glasses. Really how do you break metal frames? ?? Very very upset. never going back again.

Joseph Weil

I had an awful experience here. Brandi is rude and condescending, she cut me off when talking almost every time I spoke, and scolded me for not following her instructions quickly enough, or moving when she didn't want me to move. She spent most of her time during my glasses selection, singing aloud to the hip-hop music in the store, or speaking to a male employee about about getting her nails done, her plans for the weekend, and where a ATM was so she could get some money out. The employees and the store are filthy. The managers jacket was covered in stains and There was no wiping down of equipment before or after my face touched it, gross! I spent almost 2 hours there and then was told that I was supposed to take my contacts out before the exam!! How would I know to do that unless they told me? I couldn't stay that day, so I had to go back the next day and redo it, which was a total waste of time. I've read several of your google reviews, and many of your other customers issues were identical to mine, lack of knowledge, Hard selling tactics, prices that lead you to believe that it will far less expensive and a complete lack of respect for someones time. I'd like to know what you are going to do to compensate me for my time? I have seen your responses to other customer Google reviews, and they all say thank you for letting us know, and we will forward the information to that stores manager. That's great for your company to help improve customer service and quality, but what does the customer who already had the bad experience get for their trouble?

Random Topicks

As soon as I walked in the door, It felt like I was at home. Very comfortable environment and they carry very nice & fashionable eyeglass wear plus more. Also, I'd like to give a shot out to: Barb Christina aka hiccup Chris Bonet Denesha For the excellent service they provided in their field. Last but not least, the optometrist is very well educated, professional and personable. Everyone there has a great balance work attitude! I'd work there if I could! *Futuristic eye scanning; pretty cool. From: A very satisfied customer with cool glasses, Shearl like Earl

MargaretAnne Fischbach

Received excellent customer service from Nick; he was really knowledgeable about all products and was super helpful in picking out the right frame and lenses. All staff at this store are ready to help, and the eye exam was quick and easy.

brian barlow

Best customer service in town. Fast, friendly, they go above and beyond any and all expectations. Best prices and a wonderful variety / selections! Highly recommend

PSFN PS

The Staff was Very Friendly and Helpful. But they Neglected to me that they are not in the Network of my Insurance company and Took my Money. This Place Is not a Great to place to buy your Glasses buyer Beware!!!! This Has been open two months and have already Lost Three Costumers. I had to wait an Hour and a Half just to see a Doctor because she was seen through a Webcam no real doctor. I Really Feel bad for the people who work there. Do not go to this Location for state insurance unless you want your money taken from you . Honestly the place is really clean. I'm Giving them two stars for lying and taking my money

Emily Meyer

Very impressed with the customer service provided at this location by Jake, Jessica, and Aimee. Their assistance and knowledge was more than helpful. Highly recommend visiting this location. Service was quick and the staff made the whole process very easy.

Sam Reitinger

This place is a total joke. There is no optometrist onsite. You have to Skype in with an optometrist. They gave me a completely wrong prescription. It was charged to my insurance so I ended up having to pay out of pocket elsewhere.

zoe a

This place is the actual best we went in and Jacob gave us such an amazing deal, especially for such a severe prescription. The free frame deal is such a blessing. Good staff, good choice selection, I highly recommend this place.

Joeline Baratta

My glasses broke the 1st day they repaired them, one year later all the powder coating came off of my lenses they did replace that as well then the frame broke, mind you these glasses were $600 to begin with and I can't even get ahold of anyone that speaks English to figure out how to get them fixed! all I want is a new frame!!!

Amy Zamora

My experience with Stanton was a fast and great one. From the beginning to end with Jakes speedy help.

Mr. Van Regenmorter

This place is a joke. They prescribed be a -2.0 when for 15 years it’s been a -2.50. I guess there’s never a manager around and the guy working the desk and phone is a joke/weirdo and needs some real pr direction. Don’t waste your money. Go anywhere else. Also, i ordered 3 months of contacts a month ago and haven’t heard anything from them.

Daena Thalken

Don’t bother making an appointment because they take so many walk in appointments that you will sit and wait over an hour past your appointment time. The optometrist is off site and the exam is via video screen.

Megan Peschke

Everyone was extremely friendly especially Jake and Sharita! Great prices and I will definitely come back again!

Katina Golliday

I had a pleasant and professional experience. Not only was I provided great service but I also witnessed firsthand from Jake the great customer service I can expect if I have issues.

Sherri Engelking

Chris and Lisa went well above and beyond to help me today, 10/23/2018. Without there help I would be running in circles trying to get three pairs of glasses. I highly recommend Stanton Optical to anyone and everyone! I am super excited to get my new glasses. Thank you again Chris and Lisa!!!!

Carina Macorncan

went in to do my eye exam and pick out glasses. great customer service and they were so helpful. my glasses were broken and they help fix it until I get my replacement. they will help out to give you the best deal.

Shanice Patterson

I needed glasses ASAP and stumbled across Stanton Optical. It was close to my house so I thought we should try it out! The atmosphere was very welcoming and staff was very knowledgeable and clear at explaining things further when needed! They have great deals/prices that is sure to fit into your budget! I am pleased with the service I received from an extremely helpful young lady and the GM, Jake Grooms!

Raymond Dyne III

If you want to see a real, physical doctor I don't recommend going here as they have you video call an eye doctor which I hated from the jump. When j walked in, I explained I use VSP insurance. They said sure, no problem. After I had my incredibly disappointing vision exam which I never got to actually discuss the results with this "eye doctor" they couldn't figure out how to run my insurance. Tried telling me that I needed a member ID number, which VSP does not have. VSP informed me after calling they look you up in a system and if they have trouble, they call VSP. After arguing with some "VSP" specialist who they apparently only had one of, who left me sitting there for about 30 minutes just to come back and say I'd have to submit a bunch of forms which was not gonna happen, I ended up just walking out. If you use VSP, don't waste your time here. Total joke.

Melody Devlin

Absolutely pleased with the lovely customer service by Nick and Dan!! I would highly reccomend going here!!

Janet Day

This is absolutely the BEST place to get glasses! Store manager Chris was awesome and it was actually fun to get glasses! Highly recommend!

Jaivianna Jones

I had such a great experience they even worked with the budget I had, which I’m really grateful for! I will definitely come again!!

Katrina Chesser

I had a great experience from beginning to end. Nick was awesome he was knowledgeable and very nice with helping me find a pair of frames and sunglasses. The prices here can’t be beat less than $200 for a pair of glasses and sunglasses in about 30 minutes. I also was able to interact with the GM Jake he was also great will recommend to family and friends. Great customer service great staff very friendly.

francesca cook

I’m rating at a four because I haven’t got the glasses yet but I sure can not wait!! Alison Z. was amazing she assisted me right away walked me through everything very smoothly she has great customer service!! I’m looking forward to working with her in the future her style on glasses is very amazing and compliments are golden!!!!! especially when this is my 1st time ever having to wear prescribed glasses!! Can’t wait to see them on me thank you Alison Z for all your help!!

Mariella Manzanet-Schmidt

Joe, the store’s ASM, was extremely helpful throughout the entire process. He made a point to ensure I had the best possible experience from the moment I walked in, and I most definitely did! I’m so excited about my new glasses :)

kody herrmann

People here are nice and helpful, my time here was easy and brief, joe the assistant manager was awesome and helped me with a good deal good place to get glasses.

Johnathan Harold s.

I had gotten a nice deal on 2 glasses but the "gradient" one was too light & I asked them to DOUBLE the shades or darken the whole thing. (& they had only replaced a loose bolt.)

Randall Houser

In November of 2018 I ordered two pairs of glasses and no line bifocals from Stanton It is now going on August of 2019 I have been there 10 times they still haven't gotten it right and now I have one pair of glasses the lenses will not stay in and the other pair glasses has two different temple arms on it one from man's one from women's it's your decision if you care to go there and blow your money myself I think it's the biggest mistake I ever made in my life I'm spending more time working for them getting my glasses fixed then I do on my full-time job this is definitely the worst decision I ever made in my life I don't plan on repeating it and I hope I save somebody a little grief by warning them first Don't go to Stanton it's a waste of your time and your money now I've got to go to small claims court to get my cash back!

Jonas Glazeski

My initial experience was terrible. The doctor was extremely rude and talked to me like I was an idiot because "3 and 4 look the same.". Got a two for one deal, but it took over a month to get the sunglasses because they kept sending duplicates of the glasses I already had. I didn't want to come back. Initially I wasn't going to write a review because stuff happens and whatever, but the glasses I purchased broke barely a year after getting them. Very low quality product;. The hinge broke in half. I very much don't want to go back and replace them with Stanton because of all the nonsense at the beginning. I've called several times needing my prescription so I can get new glasses somewhere else. Not only does it take forever to connect with someone, but they are very rude on the phone - including the people at Walmart who called on my behalf to fax the prescription. They said several times they'd fax it but they have yet to do it. I was told I should just go into the store, but I don't want any sales pitches or pressure to replace them with Stanton. Just a terrible experience all around

Diana Huang

Wonderful service from all the staff that helped my mom and I during our two hour visit. They were very thorough with their service with answering our questions and concerns and helping us look for frames. Chris was very helpful with our concern about pricing and helped us find frames within our budgets.

Kevin Bradley

Great and friendly service. Quick exam. Worked together to find the perfect pair of glasses. Couldn't have asked for better service

Elizabeth Cueto

Jamaal is amazing! He is very helpful and very personable! I will definitely be back to see him!(:

Coua Vue

I had a really bad experience at the Stanton Optical in Brookfield, where I got the wrong eye prescription which I was force into paying for even tho I didn’t get any glasses. After contacting customer service, they offer a free re-examination and $40 instore credit towards glasses, at first I didn’t want any farther business with Stanton, but I decide to give Stanton Optical another chance. I made an appointment, but went to the Stanton Optical in West Allis instead. This time around the my experience went so great. I felt like my opinion and my concerns were answered and the staffs at the West Allis location knew what they were doing and got everything done at timely manner. Not only did I got the correct prescription, I was also able to use the instore credit to purchase a new pair of glasses that I absolutely love. JT one of the staff there, helped me with my glasses and he kindly went over the pricing and cost of everything and was friendly and patient with me. The 5 star rating is mainly for JT’s expectional customer service and professionalism. JT did not pressure me into buying anything that I was not comfortable with, and he was very empathetic towards my pass experience. If I were to go back to Stanton, I would only go back to JT because he knows what he’s doing, and he does not treat your appointment as a sale, but more like a patient meeting with a doctor, with care and guidance.

Julie Elgeti

I had an amazing experience. Joe AMS, and Dan the Lab manager really went above and beyond to make sure I got the best care. I definitely will be recommending Stanton optical to all my friends. Thank you again Joe AMS, and Dan Lab manager.

myungsoo bae

Tom’s great! Must see him for a good deal!

Jordan Chevako

We went in today for eye appointments for both me and my boyfriend. He had never had an eye appointment before and was convinced he didn't need glasses. Two hours later, we walked out with four pairs of glasses between the two of us. The prices were more than fair and the staff was incredibly friendly. Jake, Dan, and the whole team make sure you are taken care of and don't let you leave until everything is exactly they way you need it.

Kayla Kruse

This is for the Omaha, NE location - I called multiple times and spoke with Tom Besse (yes, I had to get his name to write a glowing review). He was the only one working and incredibly busy every time, but still attempted repeatedly to send out the Rx for me. We discovered in the end that the email delivery system wasn't working for whatever reason, but I needed it ASAP so sending by mail would have taken too long. Tom went out of his way to take a picture of the Rx and text it to me, and I cannot tell you how appreciative I was to receive that level of customer service! Just based on the background noise, it was obvious he was swamped every time I called , but he still managed to be not only extremely personable and professional, but also went above and beyond to ensure I got what I needed in a timely manner. Tom, I don't know you, but Stanton is incredibly blessed to have you have you on their team!! Thank you for exceeding my expectations and maintaining a wonderful attitude along the way! The world needs more people like you. :)

Paul Grooms

Video optometrist which was shocking! Video quality very poor. Staff was rude and they did not want to help show any glasses. They did not fit my son's glasses to his face. She kept telling me they were fine as they were slipping down his face, and she was singing to her music. No proper cases or cleaner available. I mentioned no cleaner for glasses...I got a shrug of shoulders! Go elsewhere, horrible place with poor quality glasses and customer service stunk!

Christine Townsend

I would give zero stars if I could. First, you don't get an appointment with an eye doctor in the store, it is a video conference. Second, they charge you for the eye exam before you get it, and then take that amount off the cost of your eye glasses. Third, they are very forceful when it comes to selling. If you think you will get two pairs of glasses for only $60, you are more than likely wrong. There are barely any frames within that price range, and they use hard selling tactics to upsell you on the lenses. I kept telling the salesperson I only wanted the bare minimum, I can't afford anything more, and he kept trying to sell me the upgraded packages that were priced well over $200. They use VERY high pressure selling tactics. They don't care if it is a right fit for you and your eyes, as long as they make money off the sale. Fourth, they got my prescription wrong. The glasses they made gave me double and skewed vision. I went back, and they said it takes a while to get used to a new prescription. I know this, I have worn glasses for 20 years. Fine, I gave it a week. It didn't get better so I went back again, this time they gave me a new exam. I said I don't want the video conference, and they told me that they have an in house doctor once a week. Got my appointment, and finally saw a doctor in person! They screwed up the glasses again. At this point, I was just so sick of them that I didn't want their glasses anymore, so I returned the glasses. I got a refund (that took quite a while to get put back into my account.) I would never recommend this place to anyone. It took me three weeks to not even get any glasses because of their incompetence. My recommendation: go to a different eye doctor, get your prescription, and order glasses online.

Crystal Marie

I visited Stanton Optical a few weeks ago and I had a very pleasant experience, It started with Crystal approaching me to ask my needs! She was extremely personal and made sure I was pleased with my experience. I got through an eye exam, and then made sure to sit down with crystal to go over the doctors recommendations. Not once did she pressure me to purchase instead she asked me about my every day living what I do and what she thought would fit my everyday living from Social life to work life. She cared about me and my vision. I then ran into a difficult time trying to find 2 pairs of glasses that I found fit me Crystal grabbed 6 pairs and sat me down and had me try them on and I wanted them all. She was honest with what fit me and how it looked on me. Anyways I ended up buying 3 pairs of glasses one as a polarized sunglass. I highly recommend my friends and family to go visit Stanton optical as the team is amazing thank you Crystal and Nathan for an amazing experience and getting me some new eye wear

Ria Crooks

This company doesn't even deserve ONE STAR! I ordered 2 pairs of glasses after my eye exam and they messed up the first pair (sunglasses instead of regular) and said the other pair got damaged in shipping so they had to get them resent. Just went back today and THEY MESSED UP AGAIN! More sunglasses. I ordered clear, regular glasses! Mind you I had my appointment about 3 weeks ago. They have wasted my time and money. I do not recommend!

Krista R

Price seems okay but the service was slow. They apologized a lot that someone had called in sick but we waited 30 minutes to even get started with checkout. A better process would be to have them evaluate the wait, let us know when to come back, and offer that as an option.

Anthony Williams

The manager ruined my experience. Very impatient and irritated. The hispanic manager in training and black guy with glasses were a HUGE HELP. The manager above them was a douche. I literally had to tell him "relax, clam down". Should never have to say that to someone that is supposed to be providing me service.

Eve c

Giving no stars is not a option. But Stanton Optical deserves NO STARS!! No Optometrist on location. All Optometrists are on a tv screen. Ordered contact COLOR lenses, one set of glasses for one daughter. Ordered TWO sets of GLASSES for another daughter. Paid for service and all products the day of EXAM! Was told it would take 7 days for CONTACTS. Automated system called and stated 2 of 5 orders came in NINE days later. Went there. No ORDERS available. Checked on order. Was told by a employee they have a new system and things get messed up through their "NEW" system. Was told to call back in a few days. Got another call TWO days later stating 2 of 5 orders came in. Went to Stanton. Got one pair of glasses. No contacts and the other 2 glasses I ordered were not ready. Got another call from their automated system stating all orders are in. No contacts there AGAIN. Did get the other 2 sets of glasses but they were WRONG frames!! I got the "We have a new system" excuse AGAIN!! By looking online at other complaints, this excuse is often used here, We got a new system. I also had a 268.00 balance left over. I had my receipt and paid for everything listed on my receipt already. Turns out salesman "put the wrong info in". So I asked for a refund. They wanted me to keep the wrong frames for free! I DID NOT go there to get FREE stuff. I went there to PAY for the correct items. I declined their offer. I paid for my older daughters' glasses, contacts and both of their exams. They did offer me 6 months of free contacts, but this experience was so awful, I declined. I would rather pay to get it right! The contacts were never ordered because the color was never picked out. But we had picked out a color that DAY of the EXAM! Those Genius Online Optometrists neglected to write the prescription as Colored Contact Lenses. So overall, I paid for a exam for colored lenses but never got a prescription for colored lenses!!!! This place is ridiculous. All their EMPLOYEES are SALESMAN! They are about getting the most out of a customer and not about the PRODUCT itself. Stay FAR AWAY! They are charging $29 for exam. I would rather pay $89 for exam and deal with a ONSITE OPTOMETRIST than some online person from a television that doesn't recognize you as a customer.

ruben anderson

Lisa was so helpful I needed glasses so bad I'd broken my old pair and every where I when would take a week and she had them done in a hour thank you lisa

kyara torres

This place sucks in general. Low quality glasses and frames, staff sucks at their jobs, and the glasses are overpriced. Would not recommend to anyone.

Omar Abdikani Farah

With the many selections they have it was difficult to pick out a pair of glasses so the manager assisted me. Friendly people, good customer service.

NeeNee Robinson

Carl was very helpful and funny. Gave me great feedback. I recommend Stanton and definitely recommend Carl. The ladies who helped with my exam were very nice and helpful also.

Brian Wieneke

Great selection of frames and complete and thorough digital analysis in the examination. Carl provided beyond the call and executional customer service. They accept most every insurance and Carl helped us maximize our coverage and get as much value as we could. Because of our experience, we are moving all our optical needs to Stanton on Two Notch.

Shelly Ismail

I visited for the first time after doing extensive research. I have to say that the customer service is top notch. No matter how busy they got, you were acknowledged. They had a great selection of frames at reasonable prices. I will be bringing my children for future appointments. I highly recommend them!

Lady GrayStorm

Everyone here at Stanton herr on Two notch rd are awesome professional friendly and our rep Liza is hilarious we will be returning in the future for all our vision care

Joyce Thomas

April did an excellent job helping me to find great looking affordable glasses!!! April your the best!

Cheryl Mackey

Liza was helpful and provided excellent service!

Brandon McFadden

Stanton optical is a great place to visit to get the proper work done!! & they have great employees!!

Jackie Dantzler

The staff that assisted in the eye exam for the children were great. It’s the other part of the process that needs work. First they ask for your insurance but after questioning them about filing a claim; I was told they don’t do that. Head scratcher??? so why ask for the insurance at all. Second I was told the glasses would be done that next morning. I went back two days later only to find out that they didn’t have one of the frames. No phone call, email, nothing to tell me this before I drove almost an hour to get there. Third the prices of the glasses don’t match up with what’s online. Trust me you aren’t going to get quality classes 2 for $59. Lastly after calling my insurance company to find out the process for filing my claim, I was told the company is supposed to file the claim. When I call Stanton back about that I got so many different reasons why I was charged for an exam that it just didn’t make sense at all. I call the store they say one thing, call corporate office they say another. Not sure who, however someone is definitely be scammed. Not sure if it’s me or the insurance company but I’ve got two receipts and a sales paper listing some sort of packages they charge for. No one ever mentioned these packages, nor did they mention that each Stanton store has its own rules. Now It’s clear that they write what they want on these receipts because one has a tax add and the other doesn’t, both say eye exam $95 at the top but then it says $45 at the bottom. I don’t know what an anti-glear coat is that it’s another $45 but i have to ask what is in the $128 basic package? I guess these are those hidden fees you don’t know about. I wasn’t informed on this package nor was i asked if i wanted it. All I know was the young lady asked “so what is your budget for classes”. I told her I didn’t have one. Now I’m realizing she threw a number out there and I bit. I don’t like businesses who scam, lie, or cheat. I won’t return, I don’t recommend, you’re better off going to Walmart or just getting your prescription and ordering your glasses online.

Desiree Williams

I just enjoyed my visit here. I was visiting out of town and I broke my glasses I stop by Stanton optical and I walked into heaven. Doug and Autumn was amazing. Their customer service tops any and everyone in the eye care business. I was in and out in less than an hour and a half please stop and take your time to give Doug and Autumn the thanks they deserve for being part of your team.

terry orick

Excellent customer service! Heather was very nice and polite starting my exam. Dr Koerner was very thorough and answered all my questions. Christina was very helpful in getting our glasses ordered and very polite!!

D Mcleod

My experience at Stanton optical was better than any other eye care provider I've been to liza helped us today. She's a very nice and helpful person.in glad that we decided to come to Stanton it helps a lot to be able to pick the frame I wanted instead of the few elections elsewhere

Mandy Almestica

Go see Carl he is awesome!!

Danielle Verwers

Great experience! Christina Perry and Dr. McTague were efficient and pleasant. I was a walk in patient who walked out happy. The prices beat online deals for contacts and the price for glasses can't be beat!

Koda Draws

Great customer service and very friendly staff.

Linet Fitchett

Liza Beckum is a nice person she was so help full I'm so glad and great full that I came to sataon optical

Shan Shan J

Liza was a fantastic assistant and she helped me to get a better deal than expected!!!

Christian Agustin

I got my new glasses at Stanton Optical and love them.shoutout to Liza our helper!Shes the best.Highly recommend her!!

Ari Richards

By far the best experience I’ve ever had in a retail/medical setting! I booked my appointment online about three days prior to my visit. The online process was quick and easy, they have automated system which calls to remind you also! During my visit, I was blown away by everything. I was seen almost immediately after I signed in, the optometrist who conducted my exam was quick, effective, and kind. But the absolute best part was Ms. Jocelyn Hill. I would get a new pair of frames every day just to work with Ms. Hill! She is a super sweet young lady, very knowledgeable in her field and very warm with her customer service. After my exam, she found several pairs of frames for me to try and assisted me with finding my perfect pair! Not only that, she got me a great deal and I ended up going home with two cute pairs of frames within less than a hour. Ms. April also was a great help! She made sure my glasses fit me well and sold me on a lens cleaner kit (which they refill if you bring in the empty bottle so free warranty pretty much)! If you’re looking for an establishment that is local, determined to create familiarity, and is cost effective, please visit Stanton Optical!!!

D J

Awesome experience with Dr. Learner and Liza!

Patches Robb

Staff very courteous and helpful. Liza extremely helpful and prompt with answers for any of my questions or concerns.

Curt Stewart

Way overdue for new glasses. Great people great service. Liza made sure we got what we wanted without paying for things we didn't need. Will get my next pair there.

Moriah Wells

My visit was great Liza was awesome. Thank you Stanton Optical

Jayla Benson

Awesome customer service at Stanton Optical by Jewel Zickmund! She was absolutely amazing! Thank you

Terri hoffman

Wonderful service and the staff very helpful! Thank you Dr Zeplin, and Christina

Tre Cloud

Great experience. Liza was fantastic!

Sandra Hamilton

Liza is the bomb,she was very helpful and I just njoyd my experience, Holcomb and I shared testimonials on how good God is. I've found my forever eye glass place, thanks Stanton Optical!!♥️

Sarah Price

Jewel was one of the best people that is there she did my glasses in under 15 min

Tammy Hartzog

Had a great experience with Liza today. She is awesome :)

Tori Knuckles

April was really great. She assisted me in choosing the BEST glasses that fit my face. She was truly honest if, they did not look becoming on me. She has Outstanding customer service. She even stayed after closing to ensure my prescription was filled. April also ensured I had the best offer and Stanton promotion bet my insurance cost. April....You Rock!!!

Kimberly Sandy

Chrustina was verry helpful! Great customer service.

Mary Ellen Kays

Liza was awesome, I hate glasses and shopping for them is the last thing I felt like doing but she assured me I had made a choice and didn’t push any extra’s on me

Rachel Palekas

My mom and I came in close to closing but Christina was so helpful in helping me pick out new frames! And the buy one get one free is such a good deal! I got a new pair of my glasses and new sunglasses for so much cheaper than pretty much anywhere else. And, I came in 30 minutes before close and I can pick up my glasses in the morning!! Definitely happy with the service and won’t be going anywhere else.

Alexis Thomas

During my visit I met Dr. Koerner, and he did an awesome job. I didn’t wait long at all. The customer service was great with the tech Charmaine and the sales associate Christina. I definitely recommend Stanton Optical for your eye care needs.

Parrionna Jones

Jake is very funny and an amazing customer service helper he was very professional with the whole experience. Never came in and left unsatisfied I recommend Stanton optical

Lynne Endter

I expected that the $59.95 was just a ruse to get you in the door. Was I wrong! I left with 2 pair of decent glasses, happy with my purchase. I spent $59.95! I say they were “decent “ glasses. They weren’t excellent or top-of-the-line. However, remember it was $5995 for two pairs and an exam. I do believe that I got more than my money’s worth. And the customer service was way above expectation. Even though I opted to take the deal instead of paying more for my glasses, I was still treated as though I was welcome. Chris took great care of me

The Real Buddy

Great service, Dan really helped me out in my time of emergency. Went from no glasses to two brand new pairs. Thanks for helping me see again.

Peachy Rose

Very pleased with my experience I went in for the 2 pairs of glasses for $60. I was helped immediately as soon as I walked in very short wait times very good customer service skills and very good prices I am overall very satisfied with my visit today I would definitely recommend them and come back!

Dillion Favian Smith

Absolutely trash. Horrible choice of glasses. They messed my exam twice and then the glasses I waited two weeks for weren't even the right prescription. Definitely don't go here. They don't even have real doctors in store it's all over a computer screen.

Zoe Tucker

Eye exam was quick and easy. Seth helped me find some awesome frames and Jake really helped me get a good deal

M C

My son broke my glasses for the 10th time and I've had a lousy morning already. I come to Stanton thinking I'm gonna be there all day, praying that they'll be able to replace them for me AGAIN and not only did Brock (the funniest, most handsome dude I've ever seen in my life) order me new frames but they were cheap as fudge and he had me out of there in like 10 minutes. Can't wait to come pick up the frames

Carolyn Youssef-morgan

Horrible! Horrible! Horrible! Worst service ever!!! I wish I could give this place less than one star! All of those who give a better score seem to be basing their rating on the initial experience. Yes, when I placed my initial order, it arrived at a decent time frame and was correct. Of course they will do a good job. That's when they get your money! Don't be lured in by their free eye exams and buy one get one free offer. You will regret it later. Here is my full experience. The doctors are all online and from "Florida." Yeah, right! With this accent, I am almost 100% sure they are overseas, but hey, it is a free eye exam and I don't mind supporting poorer countries, so fine. As long as the prescription is correct, who cares. Then my son breaks his glasses. There is a replacement guarantee, so no problem, right? Wrong. I went to the store, placed my order for a replacement frame, and paid my 20% copay. I was told the frame will be ready in a week (the lenses did not break, so it was just a matter of getting a new frame and switching out the lenses). Then, I waited and waited for them to call back. Nothing. Called several weeks later and was told the frame was never ordered. Another order was placed, but the frame is now not in stock, so they told me they will order it in a different color, and that should fix the problem. Then, I was told, on the same call, they will also order another complete frame with lenses, just in case the frame-only order was causing the glitch. Now we have three orders going on, so one of them should work, right? Wrong again! Called every week from that point on, and the answer is the same. "Your order is being processed," "we don't have any updates in our system," "we will put you on hold to call the lab," then a long wait in hopes of getting rid of me, then the sales person comes back on the line to tell my that that the lab did not answer and that he will call me back as soon as he has an update. Then, I never hear back until I call them back the next week to get the exact same frustrating pattern. I am cutting my losses and going elsewhere. Please save yourself the time and agony and go to Walmart or Target. They have much better service there. I have learned my lesson. You get what you pay for. Update: And here is the kicker. I tried to file a complaint with the BBB, and when I selected the Omaha location, it automatically transferred me to the "Southeast Florida and Caribbean BBB website. Then, on the third screen where I am supposed to pick a location from a drop down menu, the only option is FL. So, there is no way to file a complaint against the Omaha location? Is this location a scam or what?!!!

Shenita Norment

My glasses broke two days ago so I made a appointment online which was pretty easy...The staff was great A special thanks to the manager and asst manager nick for working with me and helping me find a great pair of glasses!!!

Jobba Ova

My boy Tom is awesome! Very fast nice and helpful! Great place for your vision needs!

Jc Towim

More expensive than you think it will be, however the staff went out of their way to assist me. I explained my taste and style and had two employees looking for just the right pair of frames. My prescription was carefully explained to me, and I understood my purchase. Payment was due at purchase, not pick up. Average time is 2 weeks to receive your glasses.You are notified by phone call.

Pat Lane

Jamaal and all the staff were attentive and gave us great service and care!

Danielle Badger

Just left from getting my fiance two pair of glasses. I am amazed and grateful on how fast they got us in and out and also they worked within our price range. The help from Joe the assistant manager and Jacob the General manager you cannot find anywhere else! Thanks!

Kiara Tells

Jake And The Staff Were Really Helpful And So Nice To Me And My Six Year Old Son! I Am Truly Happy i Found This Place!!!! They Will Have Customers Forever !!!! Highly Recommend

Camisha Cummings

I had a great experience with Stanton Optical! Everyone there was super friendly. When I picked up my sunglass order, Jake was very, very awesome!! I loved the way he paid attention to detail to make sure my sunglasses were the perfect fit. I highly recommend Stanton.

Jeremy Cardwell

Best bang for your buck. Great glasses, great prices, great customer service. What more could you ask for in your eye care specialist.

Lily Joseph

I really liked this store, they helped me select glasses that were right for me and were patient and kind, they had extremely fast service too. All in all I would recommend them to a friend.

StuffChannel StuffChannel

Tony provided us with exceptional customer service. My entire family wears glasses and all of us left more than satisfied. Our frames fit, we could see clearly. Tony keeps a friendly, professional atmosphere while providing quick and effective service.

April Rose

Ive been to many optical shops in my life, and ive never had service like ive had at Stanton Optical. They were polite, friendly, and courteous as well as very knowledgeable to all my optical questions. I higly recommend them to anyone looking for glasses. They even have work glasses available.

Marlo Martin

Joe the ASM and ShyAnn were phenomenal! They answered my many questions and helped me find exactly what I was looking for! Can’t wait to get my new glasses. Highly recommend!

Nicolas Handal

Absolutely horrible customer service. Called more than 5 times to get details about my prescription. I kept getting transferred, never got the help I needed, plus wasted more than one hour of my time.

Austin Klug

Fast, friendly service. Very competitive pricing as well. Allison helped me find a price point, and got me good glasses and lenses based around that price. Will be coming back.

Tony Langford

After researching the competition, I decided to visit the Stanton Optical Brookfield location for my 1st pair of prescription glasses. The staff was very considerate and courteous, and the ASM- Joe even helped me to select my perfect pair of designer frames. The GM- Jacob reviewed my frame & prescription package to ensure all options met my preferences, then applied all applicable discounts that were available to make sure I received the best deal. If you are a newbie like me, and want to have a real group of professionals guide you from the eye test to being fitted for your 1st or next pair of sleek prescription eye-wear, don't hesitate to stop by and see my new friends at Stanton Optical. You will not be disappointed!

Thania Bravo

Jake was our salesman and he was very proffesional and kind. He gave us the best deal on our glasses and I reccomend to all.

Neissa Kasha

I came in here, frantically looking for a place to help me find reasonably priced glasses. These guys are amazing! We worked out a payment plan and they are working with me. Just tremendous!

Isaac Glover

Terrible service, terrible communication. Unrelieable. They had my gf come in twice just to tell her they couldn't do her prescription with no explanation. Waste of time.

Ken Geller

Happened to be in town for shopping, decided I've been holding out too long on my old glasses. Super friendly service, was able to do same day eye exam and glasses. Super friendly staff from the doctor to the tech to the sales folks to the manufacturing specialist. Reasonable selection, reasonable prices.

Teunna Wallace

I had the best experience at at Stanton optical, I met the best 3 staff members Jake the GM with his other two associates Chris and Syann. They helped me pick my frames, we found the ones that were just perfect for me. I would recommend everybody that wears glasses to come to Stanton optical. One of the widest selection of glasses I have seen. I recommend CAVALS for everyone.

Patty lucht

The gentlemen here were very courteous to my daughter during our visit. She is a young child and they were very patient and helpful. Will definitely be back in the future.

Millicent Rios

The lovely Barbara helped me. The staff if very friendly and the service is great! The glasses are really nice and great prices.

Deja Mitchell

I had an excellent time! Everyone was amazing and very helpful in finding the best glasses for me at the lowest price! I would definitely recommend anyone I know to come to this location!

Tracy Swanson

they no longer have an optometrist in house. I have been getting eye exams and glasses since I was 10. I'm now 50. the optometrist that skyped in after 10 min was still having me star at black smudge marks and was very difficult to understand. never going back

Marta Perez

Very good and fast service friendly staff very informative

Dmytrii Kidon

Really satisfied with service. Everything was quick and professional, never thought I could see so good:) Special thank you to Jake(general manager) who was super professional and also helped me with a choice of frames, and taught me about vision stuff.

Shane Grinvalds

I cant believe this place is still in business. Very unorganized and unprofessional. I was on hold for over 20 minutes on two separate occasions and never did get an answer to my question.

Amanda Swessel

The whole experience was wonderful! The staff is so friendly and the general manager helped us pick out the right pair of glasses and what the best option for us would be. I will for sure be coming back here for my contacts and glasses for now on!

Ebony Mcnary

Service was great ! Very friendly I will only go here from now on.

Adam Leinss

Swing and miss. I came in and said I wanted these frames (pulled them off my face and put them on the desk), handed them my prescription and insurance. Should have be the easiest sale ever. Then he said "lets go look at frames" after computing the costs of the lenses and options for 10 minutes. I said I want these ones, again pulling them off my face and putting them on the desk. "Oh, we only sell our frames". Complete waste of my time. Went to Wisconsin Vision and completed the transaction there in about 30 minutes. The other thing is the parking lot with signs for practically every spot stating "this parking for Sports Clips and Jimmy Johns customers only. Violators will be ticketed and or towered". Seriously, screw this place!

Andrew Chida

Avoid this company at all costs. This has been my worst experience with any company ever. The short version is they messed my prescription, and it has been almost 3months since my exam and I still have not received my contacts and 8 times someone has said they “would definitely do something” (order contacts) and never did. They messed up significantly my first time missing I had astigmatism and after I told the tech my vision was still blurry during the exam to which he said, “it’s OK we’ll fine tune it”, they still gave me a strength off by an entire point. I found a pair of contacts from my last prescription from a different company and told them what the strength was, they agreed to order in contacts with that prescription and said it would take 3-5 days. 8 days later I had a voicemail saying I had a prescription ready to pick up. However, when I came in the prescription was not there and they apparently had never even ordered it. The manager apologized and said he would put the order in. Another week and a half went by and I still had not received them so I called the store and it turned out again they had not ordered them. They said they needed to clarify that the prescription strength on file was the correct one not the wrong strength they originally gave me, but for some reason instead of calling me to ask this they decided to wait for me to call wondering why nothing had arrived. It has been over a week since that call when they again said they would order them. The store will not answer my calls or calls from their corporate office. I am still waiting for some sort of confirmation that after 3 attempts my contacts have been ordered. To be fair the staff is very polite and friendly, but no company should be that off on a prescription or say 3 times over almost a 2 month period that they will order contacts and never order them. *Update-Another week went by and I received a call saying my contacts were ready for pick up even though I was told numerous times they would ship them to me. On Thursday I was told they would overnight ship them to arrive Friday because it had taken so long already and they would email me a tracking number. They never emailed me a tracking number and Friday I received another message saying my contacts were ready to pick up so I called to make sure they had been mailed to me as promised. I was told they should definitively arrive today (Friday) and I would receive a call back with the tracking number. They never came and no one ever called with a tracking number. I called twice Saturday morning trying to get a tracking number and was told they were too busy they would call back. Half an hour before closing I still had not been called with a tracking number so I called back and thankfully spoke with Jamal who was very good and found out they had not been put in shipping until Friday and were standard delivery speed so he fixed it and finally gave me a tracking number (took 6 times asking to actually get one). I had my eye exam 4/08/18 and should hopefully receive my contacts 6/25/18. I repeat, avoid at all costs. *Update just entered my tracking number to find out when my contacts should arrive only to find they printed a label but never brought them to ups

Ruby Capizano

I did not feel rushed nor looked down on. I had my 1 yr daughter with me and she was not a happy camper. They made the process easy and very friendly. Thank you!

Angela SMITH

My visit at Staton Optical i was very disappointed with the waiting time. The staff were great especially Shyann she went above and beyond for me. I was given a great discount by Joe (ASM) they made my visit worth the long wait....... Keep up the good job !!

Mrs. Turner

I am now a devoted customer to Stanton Optical Brookfield! The service and assistance was great, and Chris, the Brand Manager helped me pick out some really nice frames as well as check out in a timely manner and never falling short of professionalism. Check them out for your vision needs!

Kathy Broniecki

If I could do NO stars, I would. This place is awful. I had this feeling it was a bad idea to bring my son here. But who can resist two pair of glasses for $59? So it ended up they weren't $59 for two - we ended up paying $447 for two pair of glasses. This was on Feb. 15 and we still don't have the glasses one month later. When I called, they said they were rejected for quality control and had to be remade. Needless to say I'm sure this is a good story they tell everyone. Please take my word - don't be fooled by the bait and switch. Next stop BBB

Bracken J

This is honestly the best place to go to for glasses. I was a huge fan of Zenni Optical until now! Super friendly customer service. The three ladies that helped me were very kind, super informative and helpful! They even helped me pick out frames! Also she worked with my budget perfectly. Gave me a few discounts! Highly highly recommended! 5 stars!

Jim Brummel

I've be to Stanton for glasses 3 times through the years and left satisfied. This will probably be my last. After a precheck by an unprofessional tech. I was led to a room and introduced to "my doctor" on a CC VIDEO SCREEN! It was all down hill from there. Between the long lapses as she changed settings to the pixelated picture to the eventual drop in feed all together! Well that is where it ended for me...! I walked out! I will not be back unless I'm certain to have a real doctor actually in the room for the exam. If you want a real thorough exam I encourage you to spend a little more elsewhere and meet a human doctor!

Jenna McNally

Terrible! Steer clear! They don't tell you that they do not have doctors on sight. They hook you up with a teledoctor who's not even in the same state. They do not give accurate results. If you have a question they say well we're not doctors so we can't help you. I questioned my prescription because my eyes actually got better, and they told me 'well, you go to 10 different doctors you get 10 different results'. Really!?! So there is no accuracy in optometry?

Andre Randolph

JOE THE ASM AT STANTON OPTICAL IN BROOKFIELD HAS WONDERFUL CUSTOMER SERVICE AND I RECOMMEND HIM ON YOUR NEXT VISIT

Sharif Liwaru

My wife and I switched from another eyeglass outlet to Stanton Optical and were pleasantly surprised with the service and value. We both got eye exams; mine was done through “telemedicine” and it was a good experience. We were extremely pleased with sales associate Gadiel’s knowledge, advice and the glasses we got!

Kathleen Gehrs

This company just plain sucks. Go somewhere else. My appointment was 4/12/19 today is 5/29/19 and I still haven't received my full order. I was talked into buying a full year of contracts and told I would receive a 100.00 rebate. The rebate was expired on 3/31/19. I was told the manager would contact me in regards to the rebate by either email or a phone call. Still waiting 6 days later? WTF. I received my glasses that were the wrong frames and had to send them back. 3 weeks later. Received. Same thing with my sun glasses. Wrong lens and still waiting for them. Save yourself the hassle and go somewhere else.

Missy S.

WORST PLACE EVER...called to make appt for myself and 85 year old mom. Spent 40 min on phone with customer service in India! Could barely understand them but gave them all our info including ages. Arrive for appt and have to take 40 minutes giving the same info again!!! Start exam. Two hours in they decide my mom is too old to get an exam!!!! Too old! Since when can they limit the age they will do eye exam! Total age discrimination!! They said company POLICY is to age 80 only! They knew her age when appt was made, and when we arrived! They only said she was too old when the fake teladoc from India couldn’t see her eye well through the TV. That’s right, the eye exam is done by a teladoc on TV! No way a doc on a TV in India can accurately prescribe glasses! Then they will try and upsell you at every opportunity when you order your glasses. The eye exam is NOT FREE as they say, and they try to pad bill will a “loyalty club” that costs $50!! Run away from this place! Costco is much better and more economical. Anywhere is better than here!

Tank Hill

I highly recommend coming to this location for all of your eye-care needs. The staff is always so friendly and professional. The entire process from start to finish was very quick and easy. A special thank you to the manager Jamaal for answering all of my questions and helping me pick out some really nice, affordable glasses.

Susan Bast

Joe ASM was excellant with the info re: bi-focals, poly verses plastic and scratch protection. He also explained to my hubby(on the phone) the package I was looking at. VERY PROFESSIONAL!

Dillon Edwards

Working with Stanton Optical in Omaha NE is like trying to teach a toddler how to score a touchdown in football. You give them the ball and they immediately drop it. You pick up the ball for them and give it to them to try again and they throw it forwards instead. If only Stanton Optical were also as endearing as a toddler. Unfortunately they only traits they have in common is the inability to learn and perform. Upon getting glasses from Stanton the coating of the lenses was incorrectly applied causing the coating to slough off the lenses. After returning these glasses to Stanton they assured me they would have them remade. After waiting 30 days I heard nothing from Stanton on the status of my glasses. Upon calling the store I was informed that the glasses had never be reordered. They apologized for the mistake and ordered the glasses again. Upon waiting 3 weeks I had not heard from Stanton about the status of the replacement order, so I called again. This time they told me the production line had broken my frames beyond repair and that I needed to come in to pick out new frames. I came into the store, picked out new frames and received an itemized receipt date and time stamped confirming the order was placed, and assure that it was rushed to be there asap. It is new 2 weeks after the latest order was placed and I have still not been contacted by Stanton optical. Upon calling the store they apologized and stated they should arrive sometime next week. Every time the order was placed they assured me it would be 10 business days at the latest for the new glasses to be made. Stanton Optical has not one time been able to live up to that promise. My advice would be to NEVER USE THIS COMPANY. They are incapable of providing even the lowest level of service to customers

Harold De La Rosa

Great service, friendly people Joe asm Jacob gm and Dan lab manager took great care of me, Dan ajusted my frame, I will countinue to come back thank you for your great service.

Dale Coppock

Jake and Sheyenne were very helpful and had great customer service skills. My glasses were cut the same day and I had them about 15 minutes after my doctor visit. I would definitely recommend you try Stanton Optical on your next check up.

Ciearria Mortaloni

Quick and friendly service, glasses in hand same day. Clean environment and very helpful staff

Tanya M

The only reason i would give them 1 star is my first initial visit was great....so what the hell happened when I needed something fixed. Well almost a month after i go in and pay to have frames replaced they didn't even order them....now will take two additonal weeks to get what I have already paid for and had been waiting for. Called several times to check status and was told i could be delayed due to holidays. Today! My frames weren't even ordered and excuse was a new computer system, nothing was told to me at the time i was there replacing frames. This is the most ridiculous experience i have ever had in my life.

Big_Baby_World 1

Horrible. Told me they accepted my insurance through the phone then when i got there tried to tell me I had to either pay for the glasses full or Eye exam full. Very unprofessional and wasted my time.

Jasmin Jimenez

Jake, I believe was his name, was AMAZING. So were two other guys who constantly helped me! I believe they were both managers of sorts? My prescription was wrong twice, BUT they did everything they could to get it right and really hooked me up with a great deal to compensate for their mistakes. I’m glad to say I can finally see like a normal person!

Alison Torghele

I had never been to Stanton Optical before and decided to give it a try as they had a deal on eye exams which is all I needed. I usually get an exam done and use my prescription to order my glasses online. I was worried about trying Stanton, as they have a terrible rating on Google of 3.9 but I did it anyway since I was just going to get my prescription and leave. The exam went very well and everyone that worked with me was kind and patient. Upon leaving I was approached by the sales guy with my prescription. I won't mention his name although I know it all too well... He was incredibly nice but wanted me to at least try on a couple pairs of glasses to take advantage of their great prices. I tried a ton on and ended up finding a pair I loved. I still wanted my old frames so he gave me an even better deal; he would fill the new frames for me and then when I pick them up I could drop off my beloved glasses and they would refill them for me despite them being from a different company, awesome!! I came in after less than two weeks to pick up my shiny new pair and drop off my old frames for refill. Everything was fine and they were sent out! 2 weeks go by but I think nothing of it, then 4 weeks go by.... Keep in mind they say their normal wait time is 2 weeks so I got understandably worried. I give them a call to check in and they have no record of me dropping the glasses off... They tell me to call in and speak to the manager with whom I dropped them off with. I called back and spoke to him and he couldn't find the record but remembered me dropping them off so he would look into it and call me back, never called me back... I lost track of time and didn't call them back for a couple weeks. They said the same thing that they didn't have record of me dropping them off and offered me a another pair of glasses from their store to make up for their, not explicitly stated but obvious, loss of my glasses. I told them that was unacceptable and to keep looking, where could they have possibly gone? No one called me back once again so I called again about a week later. Same deal and this time they offered me two free pairs. Luckily my beloved frames were still available from the online company. I told them that would be unacceptable but I would accept reimbursement if I ordered a new pair of glasses from the other company and they actually accepted! Yay! I sent them my receipt and no response... Gave them some time but called back after the holidays and asked to speak to the guy I have been dealing with this whole time and they said he was with a patient if I could hold. I said "Of course" and was on hold for about 8 minutes. I decided to call back and see what was going on and if I should call back at another time and was told by a girl working there that she would make sure he would call me back within the day and of course that didn't happen. I called back the next day, message taken with a promise for a call back within the day and nothing once again. Called back 2 days later, today, and told them I would be put on hold as I have been promised a call back about 4 or 5 times now and never gotten one. Low and behold I finally get the guy on the line and he reluctantly puts my refund through... Finally done. Long story short, I didn't want to put in a bad review as I love my new glasses and they are all really nice but they are extremely unprofessional and I wouldn't recommend anything but an eye exam there; if you can manage to get past that great sales man!! Timeline if any one is curious - Eye exam and new frames sale (Late September 2018). Receipt of new frames and drop off of beloved frames (2 weeks later or Mid October 2018). Receipt of refund for loss of beloved frames (January 9th 2019)

Gerald Nichols

I walked into Stanton optical looking to see if they took my insurance and walked out with six pair of glasses for myself(3) and my wife(3). Jake ( General Manager) and Joe (assist manager) was very helpful in getting us the best deal for what we wanted. Very professional environment and very good experience. I've already recommended Stanton Optical to some of my friends and co workers. I will definitely be back for my next pair of glasses or shades.

gina st cyr

We have been going here for over a year and they always have wonderful customer service. The deals are better than most of the other shops we have been to, but the reason we will keep coming back is the amazing customer service, hands down the best.

Dawn Harrell

Tom was fantastic. He walked us through the experience, and helped us get the best deal possible. We couldn't be happier.

Bronte Farrington

My mom & sister had an eye exam a month ago. They gave them accurate prescriptions for a reasonable price. They were offered to choose frames by Joe & Jake. Joe & Jake helped pick out the perfect frames for them and gave reasonable prices for them.

April Mcfarland

All the staff is always wonderful! My daughter is very hard on her glasses so were there alot and the are always very helpful. Jake is by far the nicest guy he always helps!! Thank you jake!

Hailey Ann

I broke my glasses and needed something quick. I saw the 2 for $59.95 deal and got excited. However, I was disappointed in the selection of glasses for that deal. They were all about half the size of my face. I ended up going with the buy one get one free deal instead. The selection of frames otherwise is great and the staff was very friendly and helpful. I would definitely go back.

Za'Nia Thomas

I will definitely advise all my friends and family and anyone else to go to stanton optical. I got my glasses, sunglasses, contacts, my son’s glasses from here. The new management are extremely nice also very professional and Jamaal gives above and beyond customer service. My son broke one of his pair of glasses and he assisted me with getting the problem resolved. I will not be going anywhere else. Thank you Stanton Optical and many thanks to Jamaal. Amazing new management.

Camilla Caradine

I must say I LOVE Stanton Optical! I arrived for my appointment and was greeted promptly by Jake who took care of my exam. The store is very clean, very welcoming, and provides top notch professional service! I won't go anywhere else! Thanks Jake!

lesly julien

Jamal did a lot to try to make an affordable option for me. Woukd definitely recommend!

Gladys Boadi

Liza was so so wonderful .. she was patient and answered all my questions. Actually, she’s has been the best sales person I have worked with in years

Misty Belton

Carl was the best! Dr White was stellar as well!

Sophia Cupid

Carl is awesome, and efficient at what he does.

Abby Agustin

Had an appointment for my son today, he was seen right away. Eliza helped us choose frames and recommended the tint as well :) Thank you Eliza and Christina!

Lisa Atkinson

Carl is an amazing and very pleasant man! I enjoyed him working and be patient with me and helping me pick out the right glasses. The staff were very pleasant as well. I recommend this store to everyone!

Cooking with Grace

Liza was the best!!! Fast Excellent customer service!!!

-Grayson LPS-

Stanton optical lives up to its word! I got two frames for 59. plus tax. The manager even took the time to help me with my daughter’s frames! My daughter is overjoyed!

Tyler Staley

Amazing. Normally I go to America's best but Im glad I made the switch. Great selection, good deals and Carl Thompson is the definition of what great costumer service should look like. Very helpful, energetic and accommodating. I recommend this location to everybody

Taricka Taylor

Liza was amazing. She explained all plans to me and provided me with great customer service. I am looking forward to bringing my daughters in for their exams. Ask for Liza.

Heather Richardson

Great atmosphere, very friendly staff! Their patient coordinators are amazing!

Carla Leyland

Great experience with Liza.

Shay Looker

Liza was amazing! Great service.

Alailah Shy

Amazing. Was quick and easy

Christine Gibson

My experience at Stanton was the best service that I ever received at a Optical Center. Liza was the best assistant sales manager that I ever came across; giving such great customer service.

Kayla Jacobs

Quick eye exam. Friendly staff. It was my first time getting glasses and they took their time and helped me pick the perfect frames. Would definitely recommend for your eye care needs.

Jennifer Studwell

Great customer service. Liza was knowledgeable, friendly, and patient. She answered all my questions and worked out the best package for me.

Devin Bairefoot

liza Was helpful with helping find my glass and has a great attitude with people.

Kales Brown

This was hands down the best experience I’ve ever had with any business. I recently moved to the Columbia area and Liza (the lovely associate that helped me) was absolutely incredible. She was so helpful and kind and patient with me. I had so many questions and she took the time to answer every single one of them without making me feel like I was asking dumb questions or like I was getting on her nerves. I had never had prescription sunglasses before but she helped me pick out the perfect ones and went over every single option that was offered and explained the pros and cons of each one. She didn’t come across as pitchy or pushing a sale. You could tell she genuinely wanted to help. On top of being so informative and helpful, she helped me get the best deal possible. She took the time to go over my insurance benefits and gave me an amazing price on two pair of glasses that I never would have known about! Above and beyond doesn’t even begin to cover it. As soon as I was done with my appointment, I called three of my friends from the parking lot to rave about her. It would be an absolute shame if Stanton Optical ever lost her as an employee! She’s the entire reason I’ll be a repeat customer. I can’t gush enough about her.

Monique Boyd

Shirley and Carl were very awesome!!!! The facility is very clean and the store is very organized.

Nadia Goins

This is my first eye visit to Stanton Optical . Ms. Liza was awesome . She treated me as if we have been knowing each other for years. I truly feel apart of the family. I would recommend there service to anyone. Thank you so much to the team at Stanton Optical at 10110 Two Notch Rd Columbia SC .

Rhiannon Michaels

Everyone was really nice, and Christina and Liza were great at helping me find options that fit my budget.

Mya Missouri

Today I visited Stanton Optical and it was absolutely amazing. The service was incredible especially my sales person Liza. The doctor was great too! I can’t wait until my vision deters again.

Nick Smith

My visit was such an amazing experience. The customer ervice was outstanding and really made me feel as if my time there mattered to them. Liza in particular helped me immensely and went above and beyond to make sure I had everything I could need or want!

Patty Gentiles

This is absolutely the worst place ever to go for glasses they called and told me to come pick them up but when i get there they have lost them said they would overnight my glasses never heard back made countless phne calls they keep saying they should be here tomorrow it has been a horrible experience i would not recommend them at all and you don't save money

Ed Perkins

Liza and Carl were exceptional and provided the best service. I highly recommend Stanton if you need glasses and and eye exam!

Pamela Garnett

STANTON OPTICALS :TOP NOTCH CUSTOMER SERVICE ON TWO NOTCH RD !!! JEWEL IS A TRUE JEWEL , ANSWERED ALL OF MY 50 , 000 QUESTIONS WITHOUT A $500 Price. KEVIN WAS JUST AS INFORMATIVE AND PROFESSIONAL. !!! CARL WENT THE EXTRA MILE TO GET MY RECEIPT EMAILED TO ME STAT SO I COULD FILE FOR MY FSA !!! APRIL WAS CONSCIENTIOUS IN PROVIDING THE FINAL TOUCH UPON PICKING UP MY GLASSES !!! I LOVE THIS PLACE !!! CAN YOU TELL? COME IN AND "SEE "FOR YOURSELF!!!!

Molly Lane

Had a great experience selecting eyeglass frames with Carl Thompson in the optical section of this office in NE Columbia, SC. Carl was very knowledgeable about the different frame types and materials and did a great job of answering all of my questions. He didn’t steer me towards any particular brand of eyewear nor did he steer me towards any price level. He just listened and found cute frames that met my wants and needs. He thoroughly explained the pricing and my print out of all costs. He was very patient and a pleasure to work with today. I would definitely have Carl assist me again with my choices. I would have loved to have had a similar experience with my doctor who did my exam there, but since I didn’t, I am thankful that Carl’s pleasant demeanor made my overall experience worth the trip. Thanks, Carl!

Penny Lloyd

I've taken both my son and daughter to the Two Notch store. Great experiences for both, even with a 14 year old needing special care with progressive lenses! Courteous, explanatory, ease of insurance use! All staff, specifically Alyssa were very helpful! I will be making my own appointment soon!

Jessica Larimore

Best eye experience ever. Super quick, super easy, and customer service was fab. Thanks y’all!

TyQuanna Martin

Quick and comfortable exam with Dr Holcombe! Received amazing assurance from staff, no hold up!

Jennifer

Carl was amazingly helpful to my teenage son picking out glasses. Very knowledgeable! Great customer service and excellent prices.

Briana Brooks

Carl Is Awesome! I was less nervous about my glasses choices with his help . Thanks Carl !

Diverse Not Adverse

Carl is the ish. He was attentive and helpful. Definitely coming back. Thank you!

Emma S.

I avoid the eye doctor because in the past I’ve waited hours from start to finish. But Stanton had me in a room within 15 mins of my appointment. The doctor came in immediately to see me. Dr. Holcombe did great during my exam. I can see so good now. :) Also, big shout out to Carl Thompson!! He made the checkout process so easy for me. He gave me all my options for contacts and glasses without pushing something on me that I cannot afford. He helped me get the best price on contacts And didn’t push glasses on me bc he knew I couldn’t afford them. He was super nice and funny! Overall I was extremely pleased with my entire experience at Stanton Optical on two notch rd. Thanks again!!

Jackson Whitaker

Carl is the best sales person that I’ve ever met! definitely would recommend asking for him when you come in best service and attentiveness that I’ve had in a long time.

Brady Heyward

If you can go someplace else I would definitely suggest it!! The Dr and the eye exam was good, but the eye glad section with customer service is HORRIBLE!! There is no organization in helping customers sitting in the building waiting and customers walking in the door!! The manager was told by another lady that I was next and this chick helped her anyway!! BTW I am currently in the building.

Daris Harris

Great service from the company and the staff members. I had a great experience last year that I had to come back again. Today June 15, 2019 I had my eye exam for free with the purchase of glasses. The good news it was buy one get one. So I got two pair of glasses for the price of one. Liza was helping me pick out my glasses and I think we had about 9 pair to narrow down from. After a long narrow down she helped me get my pair of glasses. Liza did such a get job that I would be back next just for her. If anyone need to a place to get an eye exam and great customer service you will not go wrong with Stanton Optical and ask for Liza.

J Robertson

Geeat ser ice and selection, Carl takes great care of me ea h time I am in! Love my glasses

Zoeller, Sanja - CEDAR GROVE ELE Teacher

Stacie did a great job! She was VERY patient with me and my daughter while we picked out the perfect pair of glasses and sunglasses :)

Kiara Edwards

Associate Carl is awesomesauce! He helped me get the best deal possible on my new frames and sunglasses, and I saved hundreds!

Carin Carlson

Seems that they are always understaffed and a lot of people waiting! They are nice and say hello when you walk in but the wait time is just too long. I am on hold right now to talk to someone, going on 17 minutes!

Steve Berg

Very pleasant experience! Christina, the brand manager, was extremely pleasant and helpful.

Carrie Ryan

It's been two months since I ordered my contacts, no one has been able to assist me in moving the process along.

Christine

I was able to make an appointment online & get in the next day. Liza helped me pick out 2 studious & adorable frames.

Urshula Cannon

Ms. Liza was great at assisting me and my husband! Love my two new pair of glasses!! Go see her today! She will take care of you! Excellent customer service!!

Matt Geszvain

I have been wearing glasses and contact since 1983 and have been to at least ten different optical stores in the area over the years. In recent years I used a company that claims to be the best in the country as well a box store club that has a focus on cost. I was not in the market for new glasses until I had a mishap and destroyed my last pair of glasses yesterday. I was very reluctant to try Stanton, after an eye injury last year put me out of contacts forever, but they were near my work and could get me glasses quick. All of the other places I called were out a few days on appointments and a week or two for glasses. One even wanted $214 for an exam alone. After doing too much research I went in not expecting much. I was happily surprised as soon as i walked in. I do have insurance but did not have a card, but they helped me and got it all set up. The Dr was through. The toughest part was picking out the glasses, but they patiently helped. The tech Nick and manger Jacob were super helpful and knowledgeable. So after a 1:30 appointment I walked out at a little after three with a new pair of glasses on my face, and another pair of polarized sunglasses on the way. The bonus was after insurance i had to pay around three hundred out of pocket! Here is the best part. The new glasses are the best i have had in years. I am amazed on how clear these lenses are. Kudos to Stanton! Tell your friends. This is the place for glasses in Milwaukee! Well done!

Tammy Mancilla

WOW!! I'm impressed!!! Dr Parsons did my eye exam. And Amber was lady who helped find two perfect pairs of glasses and checked me out. Very good experience today. Both very friendly and helpful. Thank you. I will be referring your location to friends and family!! Was A+ experience.

Shan Zii

My husband and I stop by to browse and ended up purchasing two pairs of glasses. Chris and his team were AWESOME. He went above and beyond to meet our budget, customer service is a solid 10/10. Will definitely be stopping by when ever we are in town.

Thomas Carter

The staff was great James was very helpful Thanks

Alyssa Mazur

This was the weirdest experience I have ever had. Not only was there no optometrist there (he was video conferenced in, which was incredibly odd to me), but the machinery was also not working for the first half of my exam. He had to keep paging the assistant who was out of the room to come in and check the machines. Then when I told the assistant that I had prisms in my last glasses to help my eyes focus and that I would like them again, she basically ignored me and said "I don't know what that means". She also said, "Well I don't know what to do about that because you didn't bring in your old glasses." Which was incredibly bothersome to me because no one told me I needed to bring them in, and it was almost like I was getting yelled at because of that. I came in for the 2/59.95 deal, so when she told me to go find glasses, I went looking at all the frames I wanted. I showed her the ones I liked but said I couldn't find another pair for the 2 for 1 deal. She tried to help me find more, and while I was looking, talked to her manager about writing me out a coupon for just the one pair, which was nice. But when I found another pair (which we discussed on multiple occasions that I was trying to do for that 2 for 1 deal) she rang me up for over $200! She informed me that they were only on the value frames, but she had helped me look for another pair when I said multiple times I needed another one for the 2 for 1 deal. So she saw I had frames that weren't the "value frames", but still helped me look when I told her countless times that I was looking for that deal. I told her that I was not going to get glasses then because I was only planning on spending the $60, and she went to get her manager. Her manager then proceeded to negotiate with me on pricing for frames like I was buying a used car! I was so uncomfortable, I kept saying no and that I was only planning on spending the $60 and he wouldn't stop. We ended up agreeing on a price of $84 for the eye exam, and two frames that were both listed at over $150! I mainly agreed to this price because I just wanted to get out of there at this point, I had been there for over 2 hours at this point. It just shows how much they overcharge if he can give me two pairs of frames that were listed at $150 each and an eye exam for only $84. I will never be back.

Devon Dembowski

Jacob and Ton are amazing, both awesome guys

David Riggs

Highly recommend Stanton! I’ve been wearing contacts for over 30 years and just had my first exam done here about 18 months ago. I came back for my exam and my wife has needed her eyes checked too, we both got contacts and glasses and will be loyal customers for life. Jamaal and staff were amazing to say the least, very patient thru each process. It was my wife’s first time needing glasses and Jamaal was very educated and passionate about what was right for her personally and financially. Thanks for everything, Dave Riggs

Claire Martin

Jacob was amazing!! He helped me quickly pick out 2 pairs of glasses. Super knowledgeable and did not try to oversell me!!! Will definitely be back!!!

Cory Carlentine

Great service! Would highly recommend this store. Everyone i talked to there was very professional. Everyone was so polite, i did not feel rushed to pick out a pair of glasses. The eye exam was quick and easy no stress. Hands down a very good environment to be in and was a great experience.

Sherrie Eisenman

My son took me in to get my eyes examined at get new glasses. Eric had helped my son previously, he recognized my son immediately and called him by name as we came through the door . He was extremely pleasant and took excellent care of me. Even helping me to get two pairs of glasses for the price of one and at a surprisingly reasonable price. Eric's genuine concern and knowledgeable service will have me not only returning to Stanton for my eye care, but recommending them to my friends in the future .

Cristin Cesar

We had a great experience with very helpful staff that helped us find the perfect glasses that fit our needs - highly recommended!

kristen adams

Omg!! I had the best experience getting new glasses today from Stanton Optical!! Walked in, started looking at frames and fell in love with so many styles there and Christopher greeted me with such friendliness! He got me all set up with an eye exam that evening, helped me pick out 2 frames and it all was such an amazing price! He helped me feel very comfortable with the whole process. The general manager, Jake Grooms came over and talked with me and was very friendly too. I left there so happy!! I am picking up my new glasses tomorrow after work. Definitely recommend Stanton Optical for your glasses. Ask for Christopher when you go! I know I will be back for more styles!

Sarah Daszczuk

The eye exam is done remotely which was a little strange at first, but effective and inexpensive. The staff is great, I worked with Joe who is the assistant manager. He helped me pick out 2 great frames and gave me a good deal. I recommend it!

Miri Kennedy

Tom got my husband an out of this world deal! We couldn't believe it. Highly recommend.

Lance Madron

I couldn't be happier with the service and the affordability with an excellent warranty. Plus I was able to make an appointment 45 min after I called. I got right into the eye exam, picked out reasonable priced frames. I thought that was it until I was reminded that it was but one get one! Wow what a great deal! Thank Stanton Optical

Amos Thompson

Jacob Wilson vas professional and took great care of me!

kay Anzalone

Nathan was super cool... Great service. Go there!

Jenell Krause

DO NOT GO HERE! I had an APPOINTMENT for my 18 year old son. We sat there for 45 minutes without being helped. Then we were given a tablet to answer some questions. and sat another 15 minutes so 1 hour after our appt we still had not been seen for an eye exam to get glasses. During this time 2 other customers walked out of the store because they also were waiting for their appts and hadn ot been helped. Now it is getting close to "closing time" so as we are still waiting one employee has her bag and purse like she is leaving (Mind you there is another couple waiting for their appt beside us). The two employees go in a room and then come out and tell us that we will need to reschedule our appt. because their system wasn't working. ,,,,,,,,,Will be making another appt BUT NOT HERE!!!!!!!!!!

Aunie Millon

I have been using this Stanton Optical location for almost ten years now. They may not be as fast as some other places but the quality of product and service I receive every single time I walk in makes it so worth it! Every person who helps me is knowledgeable and makes me feel like my issue is the most important of that moment. Thank you for everything you do!!!

Kelly Starnes

Warning: Stanton Optical does not have a real doctor to do your eye exam. The eye exam is completed via webcam with a doctor from someplace else and it was difficult to understand him. I’m not convinced the exam results were accurate after I got the trial pair of contacts. If you are a fan telemedicine, then this would be a good place for you. But I would prefer having a real doctor there to complete my exam and ask/answer questions in a more personal manner.

John Roberts

This place is amazing they worked with me every step of the way and made getting glasses easy again. Thank you Thomas besse and Stanton optical you guys rock!

Erin Vehring

My glasses are in for the 4th time since September being redone. It's been 4 months I had them for 1 month and they pressure fractured. I was told they would rush them. It's been 2 1/2 weeks, that is not a rush. I left 3 messages (one with corporate customer service) on Friday no one will return my calls. Now they are getting crabby with me because my being upset is apparently bothering them. Seriously, you now how you can hear an eye roll? Guess what? Get me my freaking glasses and you will never hear from me or anyone I know again. Sorry you're incompetent, it's not my fault you can't get your act together.

Jennifer Varga

This has been such a nightmare. Was told they would be done the next day. Then told the 27th. Two weeks later than the appointment. Called to get a update. 3-4th. Called today they were in. Their automated system never called. Pick them up, and they are wrong lens. Customer service offered a 30 dollar credit. Umm sorry we will never use you again. I will say the manager stepped up to try and make it right. So we will see how long and if they are right when they come in this time.

barrington visen

Knowlegeable, friendly, great value and a place where they really care. Manager Jake was supportive of his great staff . A true team effort. I shopped the area and I could not of been more pleased and satisfied. Keep up the good work!

Kim Washington

Chris did more then his part to make me happy. I walked out with two of the best pair of glasses that i ever had. Everyone needs to go to Stanton and ask for Chris

Delaney McSharry

BEWARE ! They do not have any eye doctors here, you have to SKYPE with someone who administers your exam over a big screen. You then wait 30 minutes while sales people hound you to purchase glasses. I left with my prescription and went to order online, only to find out they didn't give me my "pupil distance (mm)". When I called them and asked for that info - they said I would have to come back to get it because they don't do that piece of the exam until you buy from them specifically. Why are you charging people for a "free" eye exam only to have them leave with a prescription that they can't utilize anywhere but Stanton? Total SCAM.

Stephanie C

Great experience here! I had trouble with my glasses and they were very accommodating. Jake was especially great to work with and very professional!

Kristi Freese

They were amazing! Very professional and caring. Picked up my glasses yesterday and they are exactly what I want and at a price that was better than I imagined.

Maiv Yaaj

I saw the 2 for $59. Went in for both my daughter and I. You will have to paid $45 for exam first but will be deduct from your final bill. And there’s no eye doctor there but Someone will exam your eye from virtual online. Was a bit disappointed, about not being able to get 2 for $59. Keep in mind that there will be add on and you will end up paying for more then you expected, my total bill was $300 for both my daughter and I. It’s still a good deal, considering we both got 2 glasses each and that Joe and Nick did an awesome job getting us the best price possible. I did walked out a happy customer. Thank you for caring and understanding our needs.

Rashema Bullocks

My experience at Stanton Optical was freaking AMAZING! I went in having had a bad day only to call them and got a same day appointment that ended in a great day! The staff was extremely knowledgeable, understanding, and very patient with my needs. Chris, Barb, And Lisa are really down to earth people who cares about their customers! They deserve 20 stars. Thanks guys. You Totally ROCK!

Joshua Hutton

I had a great experience! The staff were super helpful and got my eye exam finished and glasses made really fast. I will definitely be going back for more glasses in the future! Shout out to the short white chick in glasses that helped me out!

Jordan Hoefler

Best place ever! My sister recommended this place and I am amazed at the quality and the customer service. Joe did awesome super helpful answered all of my questions! He helped me out the whole time and got me an awesome deal! Will be back and with others!

Nyca Gaskill

Jamaal Bufford helped me make sure I got my perfect glasses and worked hard to ensure my sunglasses were the perfect type for me. Highly enjoyable experience, been coming here since 2014 and love the experience every time I come here.

Brianna Meyer

Overall experience with Stanton Optical as a company was horrible! The Brookfield store itself and sales employees, managers, etc. were very helpful, friendly and attentive. I can't say anything bad about the store itself, but the company as a whole is a different story. The actual eye doctors are skyped in on a web cam to do your eye exam which is sketchy in itself to say the least. I tried to give the process a chance, but noticed once my contacts came in that they were the wrong prescription and so were my glasses. The eye doctor also recommended a brand of contacts that were different then the ones I have been in for the past 4 years and I gave the trial pair a try and could tell they were too dry and not good for my eyes. I went to the store and requested that I meet with an actual eye doctor in person, she took about 5 minutes for my exam. Once I got the trial pair of contacts I could tell something was wrong again so I came back into the store and returned them. The eye doctors messed up my prescription multiple times, I got the back-and-forth whenever I would call the customer service line and got put on hold for longer than 10 minutes every time I called just to ask a question about the process of returning contacts. Thankfully the managers at the store level took care of it and returned and refunded my glasses and contacts purchase. The only problem now is that Stanton Optical (the corporation) has to send through a reversal on my insurance and still has yet to do so. I waited on the customer service line for 20 minutes today to get a hold of someone and they said they will take care of it but couldn't give me a timeline of when, a reference number or any proof that I had called and spoken to someone. This issue has been going on since February and now I am almost completely out of contacts which I of course need in order to see! Very unhappy overall with their lack of help! Never going back and wouldn't recommend going there to anyone!

Rachel Busse

My experience at Stanton Optical was excellent. From the moment I walked in to the store, to the moment I left, I was taken care of in a swift, friendly, and efficient manner. I felt as though the entire staff were cohesively in touch with, and communicative with each other which made for a pleasant, and timely experience. Xaviar, was the person who checked me in, and promptly walked me through all of my initial check-ins and procedures. I found him to be extremely professional. My favorite person to work with was Jaamal. He was able to give me GREAT prices, and customer service. He was knowledgeable about the products, and a wonderful conversationalist - while keeping it professional, yet personable! I would highly recommend Stanton Optical to any future customers!

James ‘s Bait caster review

Jacob & Staff we’re very knowledgeable, helpful and more than willing to make sure I fully understood the process up front. As it turned out, I did need eyeglasses and again very non-pushy trying to “upsell” frames. Definitely would recommend the Stanton Optical on 76th & Dodge based on today’s experience! Jeff S.

Darlene Fuller

Went into Stanton Optical along with my husband both looking for a pair of glasses. This was my first time needing glasses so I knew absolutely nothing about glasses! The staff was so patient with me explaining all I needed to know making sure I understood the different choices and that I was totally satisfied before leaving the store. I have to admit I also was very impressed with the fact 3 workers pitched in to help me and my husband during our visit even assisting in the style of frames we chose. Having so many styles to choose from was a little overwhelming but I never felt rushed although we stayed in the store 40 minutes past closing time! Stanton employees deserve 10 stars in my eyes, keep up the excellent service you provide! The Fuller's

Greg Otto

This place is a drive through scam. Don't waste your money there. I went back 3 days after picking up my glasses for an adjustment. They told me I needed new frames and I was responsible for 20% of the cost. No ophthalmologist on the premises. Do your homework. Visit a real doctor. Even if your insurance recommends them. Stanton Optical is a joke.

Robert Rolin

Stanton optical was awesome. Great customer service provided by Jake and I would jighly recommend their services. DEB CUNNINGHAM

Cyndi Borden

Got a great deal on glasses which was so helpful on my limited budget! Alison was absolutely amazing! So patient in helping me choose the best look and type of glasses for me. I will definitely keep coming back!

kinchen Trena

Jake is totally awesome best customer service!

J Swiss

Fantastic experience! !! The most helpful and enthusiastic staff I've come across yet! They aim to make sure you are well informed about any purchase or question you may have. I will definitely recommend Stanton Optical to everyone. Thank you again for the wonderful experience!

Dawn Shaffer

Was helped by a wonderful young lady named Alison. She was very amazing, helpful,friendly person! I will definitely be back and tell my friends and family about Stanton optical, and who to ask for. Thanks Alison for your awesome service!

thar lulay

They are good .They work with me and give me good deal what so ever I recommended for you all. Compared with another store this store is way cheaper then any other store.i like them not because of cheap because they work with me everything.and buy one get one.

Joe Lines

I wasted $60 here. I got my prescription and ordered two parts of glasses. Instead I have only one pair that I can't see out of, the perception is so wrong. The second pair, which I was promised would be mailed to me, never came. I'd go in and complain but honestly I'd just waste my time. These guys are a total joke. They have no sense of organization or professionalism. I was once on hold for 27 minutes, when the guy helping me just left. What they call a professional eye exam is a nightmare, you're being examined by some guy in Florida over a video conference and it does not work. I hate leaving bad reviews but these people were next level tragic.

Valerie Fischer

I am a first time customer with Stanton Optical and my experience was awesome. A big shout out to Josiah and staff for helping me with all my needs. I picked up my new glasses yesterday and I absolutely love them! I will definitely be a repeat customer. Thank you Stanton Optical for making me happy!!

Shawnee Swadener

Omg!!! I absolutely love this place!!! I'm very picky when it comes to who I buy my glasses from. New to omaha and this place just....is amazing. Hands down. The workers know their stuff. They're very knowledgable. They're presentable. They're nice. They're professional and relatable. The manager, Jamal.... absolutely AMAZING...THIS IS A MILLION STAR RATED PLACE. I do t even have the words to explain. Everyone should come here. Honestly. Thankyou to all who helped me.!!!!

J. Isaiah Smith

Quality care! Great staff! Glasses came in early!

Terrell Reed

I visited on a Sunday evening. The staff, Susan, Xavier, Shyann and Matthew were great. Friendly, courteous and professional. I received the exam, two pair of glasses and the frame club for a very competitive price. I've already taken advantage of acquiring two additional free pairs of frames. Being able to take glasses with you the same day is very convenient. I recommend this place.

douglas wittmann

5 stars. Jacob Wilson was great! He was very personable and real! Good value and very pleased with the interest he showed in helping me select the right glasses!

Tobi Ade

The guys were able to work with us and the quality speed of service was nothing short of amazing! P.S Jamal was the rep we worked with and he took good care of us!

Marie Wishmann

It's unfortunate I have to give them one star to write a review. Spend your hard earned money elsewhere. No optometrist on site should have been my first clue. I did receive a full refund, but not without drama. I had a bad feeling from the start, and all my misgivings proved to be true.

Dan Johnson

Carl was a great help. Everyone is friendly and helpful.

Zaida Rivera

Me. C. Thompson is great! We love our glasses, they look awesome. Thanks!!!

Miles Ardaman

Incredible service! They were able to solve my glasses adjustment and repair problems smoothly and quickly. Masterful. Recommend highly.

Jonette Mac

The staff was totally unprofessional.the eye doctor on staff is very rude and to be honest seems rascist.i wouldnt recommend this location to any one

Michael Feliciano

I was impressed by their selection, and Carl provided excellent customer service. I shop for glasses maybe once every two years, and I always forget how difficult it is to find frames that fit well, since my face isn't very wide. I'd been to a few other places before visiting this store and just didn't see anything I found appealing. Even through I arrived about 30 minutes before they closed, Carl helped me walk me through the selection, and we ended up finding frames that look and feel great on my face. Very pleased, would highly recommend Stanton Optical.

Sonja H. Kusko

The exam and everything has been an awesome experience Dr McTague and Liza are great!

Joseph S Nauful

I had an amazing experience today. Christina and Heather were both VERY professional and helpful throughout the entire process. Carl, although he wasn’t directly involved in the process with me, he still came and spoke to me and put in the effort to help make the experience a pleasant one. I would certainly recommend to anyone looking to change the way they see things to go to Stanton Optical.

X OG

Was giving the run around for three weeks still no lenses then told that I was being Rude because I asked May I speak with someone with authority just to get an ETA on the lenses. Guess my skin color offended them. My wife and children have also gotten eye exams and glasses from these guys also this was my third time myself getting lenses but I was treated like I didn’t Matter and they could care less if I took my business elsewhere. But that’s fine I’ll definitely make someone else a happy camper because I change glasses like I do shoes. If I could give them a zero I would Thanks for wasting 3 weeks of my life.

Julia Gilmore-Brown

The customer service was phenomenal! I felt personally cared for by Liza and Dr. Koerner.

J Lambert

Walked in 5 min. before closing time, Liza and the store manager treated me as if, I was the first customers. I came back the next day and Liza was amazing and the rest of the staff. Liza NEEDS A RAISE or promotion. She is a real value to your company!!! Great Job Stanton!!!!!

Marcella Woods

January 25 2019 Stay away they will give you a date for pick up and your glasses want be there .Was supposed to be in January 10 an nobody will call and let you know when they are back . Waited for 30 days. Poor professionalism when you ask for a refund they tell you have to call corporate then corporate want to give a store credit of $140 when you spent 471.53 . Don’t believe the deal of 2 for $59 false advertising.

Melissa sweatt

Liza was extremely helpful and great with my 10 year son.

Joey Theriault

Very professional staff. Dr Koerner was thorough and nice. Christina helped us cash out and went through all of our options. Great place.

Marcus Thompson

I had the best experience...the staff was sooo nice and friendly...Ms. Liza Beckum and Heather Richardson is the best

Tkhaip .

Liza was great really helped me and my dad out, helping us understand the difference in prices and types of vision glasses that we can get. She really deserves a RAISE ! Will always be my #1 place to go.

Carey Hart Jr

Carl is very professional and was very helpful with choosing glasses. Highly recommend for anyone who's looking for new lens

Google User

Went to this place two weeks back. Waited for my report to be sent to my neurologist and not sent yet!! When I was there for eye exam and glasses, my experience was not too pleasant either. Will not be going back to shop here again. Selected frames for me and my husband (total of four frames) and informed the lady who work there about them. She said to leave it at the table and come back after the eye check up. 10 minuets later came back from the optometrist to give order the prescription lenses put in the frames, the selected and kept away frames are gone. And the associates asked me to find the frames again from their inventory, and had BAD attitude. Do not recommend this store even if they offer free eye glasses with this nasty service!!!! I did post review about my experience here two weeks back and they removed it! Now they failed again by not sending my report to MD!!!

zayrha mariani

Christiana and Dr. K are super friendly & Excellent service. I recommend it

prince brian

great glasses and good service from Liza Beckum !!

LaShena Sales

Liza is the Best she made purchasing my glasses easy and carefree.

Ka Chan

Liza was very professional and helped me out and explained about the plans. Great service.

Jennifer Ward

Liza was very helpful!

orlando oliver

Liza is helpful and friendly makes it easier and fast I recommend everyone to come here

dominque harris

On May 11th went in to get glasses and the frames I wanted were not in the store. So I picked 2 other pair with the understanding the frames I wanted would be ordered and we could switch them out. I was told it would take about a week. I went home with one pair and that following Tuesday my second pair were ready. So when I picked up my second it had about two weeks. I inquired about the frames that were suppose to be ordered. I was suppose to receive a call back that day. No call. Here we are June 2 still no call so I go in for a refund and I am told I have to wait and speak with the lady who entered my order. This is not professional nor great customer service! I will never return!

Tiffany

The service here is great. I recommend Dr. Koerner and Christina Charmaigne. They were very helpful.

betty raynor-davis

My first encounter to this business has not been favorable of this eyeglass/contacts provider in Columbia SC. I am a senior citizen and have cataracts, astigmatism and Diabetes. First day, I went to get eye exam and look at glasses. I did not like the Dr or his way of handling eye exam. Next, they had only 15 pair of glasses to choose from for the 2/59.95. Selection was terrible. They finally allowed me a wider selection so I picked out some glasses. A week later glasses come in, ..not made on sight as advertised. That was shock as I thought my glasses would be made there. Then the specifics for the order came next. One was tint, the only option I chose. The tint is sort of dark on these glasses at the lowest level. Not happy with that. Then one pair of glasses came back even darker, Iike sunglasses. They had to be sent off to be remade. Not happy with that. A week later I get a call everyday with a reminder my glasses are ready again. I live 1 hour and 10 minutes from the Stanton store. So I go to get my glasses.....again. So it takes a while for it to be my turn, always a Wait here. They look for my glasses. Then look some more. Then more. Then another Stanton employee helps with the search. Then a third one. Over an hour looking for my glasses. None to be found. Then one employee said there was a tray in the lab with my name on it but nothing in it. More searching. After a while I am told they were damaged upon arrival and sent out again to be remade. This inept business practices and I am very, very unhappy. Not a place I am comfortable doing my business. Well my husband walks in raising the roof after wait for me so long. I had to deal with his rant over the situation all the way home. I've not been offered any compensation for the bad business and delays. I am quite disgruntled with this place and their lack of appropriate customer service. I do not recommend them for your eye care needs.

Corey Jackson

Overall the place is great! The doctor the did the eye exam was very professional and there is a large selection of frames to choose from. The wait was a bit long but that is the only reason I gave it 4 stars instead of 5. The nice lady that took care of us, Liza, was excellent! She clearly explained the options when purchasing glasses and was very friendly. I am very pleased with my experience at Stanton!

Kitty Squad

Everyone was courteous and service was fast and friendly. Very helpful with frame choices.

Julia Huddleston

Liza was great! She was informative and very helpful!

Clayton Tronco

Got gouged for glasses even they’re advertising on TV said this much. That’s shoddy just to get people through the door.

Chris Blanks

I brought my mom by to get a eye exam Monday, the staff answered all our question.. everyone seem sincerely concerned about her well being.. I was very satisfied Liza was a great help

Alphonso Mccollum

They are horribly understaffed. I've been here for 40 minutes waiting for a pickup and they are seeing customers out of order. A family that just walked in is being seen before me. I'd give this place zero stars if I could. They don't care about you after they have your money.

Anwar Robertson

Wanted to give these guys an honest review. I own my own business so I know how annoying customers can be. Went in for the free exam and 2 pairs of glasses. Something was wrong with my prescription the first time and I have to say even though I went back a few times they stuck with it until it was absolutely perfect. All I needed to do was be human and show a little reserve and they took perfect care of me. So thank you and I love the new glasses. So pretty sure if you're not an ARSS they will bend over backwards to help you.

Ashley Trivett

I went into today for my exam and was beyond pleased. Everyone is very nice and helpful. The doctor was efficient and polite. Alyssa at the front was more than helpful. She made sure we were taken care of. I will definitely being going back.

Zelda Leacock

My experience with Liza was so good. She was so professional, polite and she has a beautiful personality.

TANGELA STEGALL

Dr Holcombe was Awesome!! Very very thorough! Liza was Awesome too and very friendly and helpful!

ShiShi La Bruja

Great customer service!! Carl got me a great deal!

Jiles Bishop

Liza B. was extremely helpful and super friendly from the time I walked in the door. She helped guide me towards a pair of frames that was exactly what I needed while still looking good. I will definitely a return customer thanks to her going above and beyond with her service!

brook koumas

Liza is the best! She made picking out glasses so easy and fun. Full of compliments and so nice!!! So happy with my new frames that I got. She made the first time getting glasses stress free. Work with Liza if you go to Stanton optical!

Rebecca Cooper

Great selection of glasses and sunglasses. Liza was so helpful in helping me selecting the perfect pair!

Ciera Torres

Heather was amazing with my first exam Carl really helped me out with the price this was a great visit

Karenmarie Davis

Got me in same day and got 2 great pairs of glasses for a great price! Liza was exceptionally kind, friendly, and helpful!

adriana white

everyone is super nice & friendly! definitely coming back to get more frames & a free eye exam

Giana Declet

Heather, Dr.Zep,& Liza were excellent . Great environment we will be back. No pressure only assistance. I would recommend this location and staff

eyon brown

Service was speedy and Dr. Koerner was very friendly and helpful. Ms. Liza was very helpful with both me and my mom and was very friendly and personable.

Rose Petty

Jamaal helped me the whole way through! He was very patient and helpful! Thank you! I love my glasses

Destri Zoe

I had a great experience!! Lisa was such a great help! Smooth process all around! Thank you so much for everything! <3 I highly recommend this place! Great selection and great prices! I will definitely come back!

Lucas Jones

Upon arrival I walked in the store with no real expectation of what to except. I read previous reviews regarding Stanton Optical only to find out what everyone says is true. You’ll never get any good service here. The mrs system they use is trash. I over heard employees talk about where the people on the screens are actually at. Turns out they’re all out of the country!! They’re in nicaragua performing our eye exams!? Of course they’ll tell ya different. That’s not even the worst part. It’s all the false promises they give. They’ll tell ya it’ll take 10-14 businesses days to receive and will call you once ready. Lies. I had to wait almost A MONTH to get back my glasses which were ordered with the wrong prescription. Please go some where else.

John Dee

A wonderful place for glasses and exams, I will never go anywhere else. Was met by a wonderful man in the back who helped me every step of the way.

staci murray

Great Service! Cheap glasses❤️

Alyssa Jones

Don't bother making an appointment. You'll wait over an hour when walkins get seen before you. When you call you don't talk to someone at the actual Omaha location either. I don't know where their call center is. There is no in house doctor so if doing tele-medicine is an issue for you I recommend going elsewhere. There was only one technician and she was being pulled in 10 different directions. Meanwhile there were several employees in the front of the store pushing people to buy glasses. Horrible, horrible customer service. Was prepared to buy glasses from them but will instead be leaving with just the prescription. I read a review about them not giving the full prescription to you (leaving out the pupil distance) until you purchase glasses or contacts from them. So we will see how that aspect goes when it's time to go. (If the prescription is even correct).

Thomas Nelsen

Great experience. Streamlined process made this a fast and thorough transaction. Short wait for glasses same day. I would recommend.

lcac31

Outstanding service and prices. The eye exam is very cool you have to go there to experience it. Bernice was awesome she helped my wife and I, the whole experience was smooth. When you need glasses go to Stanton you won't regret it.

AZ Naee

Avoid Avoid Avoid for your eyes sake. I called them and made an appointment for eye exam for 2 of my daughters and wife. I gave them all of the information including date of births etc.over the phone. The day of appointment, while at location (drove 1/2 hour to get to their location) was informed that they wouldn't test my 7 year old. Minimum age is 8. I asked them why I wasn't told that over the phone so I wouldn't drive that far, I was told, lady making appointments was not aware. Who's responsibility is it to train your employees. I went without any test. This location does not have a doctor on site. I went to their West Allis location for test the next day. Be aware that none of the locations have doctors. You are basically taking a test alone in the room while talking to a foreigner so called doctor on the TV screen, who barely speak proper English. Unknown from where or if that person is actually a doctor. After trying anyways, my wife and daughter were given new prescription numbers which were incorrect. The lady at the location was then trying and guessing new numbers and she wasn't a doctor. My wife and daughter could see better through the old glasses then new numbers given by tv doctor. When asked why, They have no clue because they aren't trained for that and are not doctors. Also it talked 3 time longer then having an actual doctor on site. Horrible Horrible experience.

Ann Thieman

I walked in just wanting to get more information. Eric greeted me and got me in for an exam right away. A very pleasant experience. He noticed that I am allergic to the metal on my current glasses! He helped me pick out new frames that were best suited for me. The staff was also very helpful and pleasant. I felt like they were family! They know their stuff and are very willing to help. Thanks Eric and staff!! Ann Thieman

Kai Burns

I absolutely loved my experience at Stanton Optical. I haven't had to wear glasses and or contacts in over 16 years and I was not happy about it. However, Barb and Christina at the Brookfield location made me feel so comfortable and eased all of my fears. The manager Chris H. should be proud of his staff and the leadership that he has exhibited. I also had to speak with him directly regarding some concerns and he took the time out to answer all of my questions, point out a few things that I did not think to ask and most of all get me exactly what I needed. Great job!

Erik Eisenman

I came here to get my glasses in September and the service was amazing Eric helped find the right frames for me and get me the best deal on everything got me 2 for the price of one even got me transition lenses without it costing anymore... Then just took my mom there and he got her an even better deal... Eric remembers faces and is always the first to jump to anyone's help

Bryan Fitzpatrick

Joe, the ASM and Jacob, the GM did a great job helping me to select the right frames, with the right vision requirements.

Missael Rivero

Stanton optical has been the best expierience for me. Jake took great care of me and got me the best deal in town!

Dianne Edwards

Visited the Brookfield location today and had a wonderful experience with Jake and Cheyenne. They were AWESOME and provided excellent service. If you are in need of eyewear, consider the Stanton Optical experience.

Carrie Gretenhardt

This was the first time my Husband and I had ever been to a Stanton Optical. We thought we would just stop in and find out if they took our vision insurance, but ended up staying and both getting eye exams right away. We walked in 30 mins before closing time BUT never felt rushed with the exam or picking out frames. Jake and Joe were amazing! They did their best to see if our insurance was the best deal or the deal that they could give us was better. We were also very surprised at the cost of the frames, at these prices we were able to walk out with glasses and sunglasses! Great value and great customer service.

TomiAnn Reeder

I like going to Stanton Optical bc the staff is always friendly and I can usually get in the same day I call. I went yesterday 12/14/18 and had the pleasure of working with Jamal who was fantastic. He took real good care of me and gave me a great deal for a new pair of glasses.

Brendaahh Ortiz

Love love loved this place! Maria helped us today and fixed my grandmas glasses. Meanwhile answering questions and concerns I had about my own glasses. Can’t wait to come back and get some contact lenses! She told me about some great deals for contacts that aren’t so harsh on the wallet if anyone is interested!

Chris G

After spending some time reading these reviews I'm really worried my glasses wont be useful. I went in this past week since I really need glasses so I'm still waiting for them to be made. Upon arriving they helped me get set up and was a pleasant process till I entered the room.. I didnt expect a person on a tv to do my exam. I'm really doubting they got my prescription right. Most likely I'll be heading to pearl vision in a week to redo this process. I went for the free eye exam an deals on glasses but maybe you get what you pay for. If it's not 100% right I'll be asking for a full refund in person.

Jamie Bertsch

Went to Stanton Optical this morning for a contact lens eye exam. First things first, the store does not appear to have an optometrist on staff. Second, the eye exam is conducted remotely, by a third party, who is somewhere unknown. Now, after the exam, I waited for my prescription, only to discover that it had gotten better, so much better, that apparently, now at age 41, my vision is better than at 15!! Then, I was not given any trial lenses, wasn't given any instruction on how to insert my contacts, how to care for them, etc. I was, however, pressured to buy a year supply of contacts, even though I had expressed concern over the prescription being so far off. After stating that I was unhappy with the prescription, I was given the paper RX, and sent on my way. I then went to three different eye centers to speak with optometrists about this situation. All three were adamant in their opinion that my vision could not get better, without having surgery. I took off work, and drove all around town trying to get answers. I will be back there tomorrow, to attempt to obtain a refund. Update forthcoming. Also, while I was there, another customer came in with glasses that had the wrong lense in one side. Obviously a mistake on the part of Stanton Optical, right? Apparently not, as they made him pay to correct the mistake, despite the "warranty" coverage that he purchased. Never will I return to this store, save for attempting to obtain a refund.

Brian williams

I went in for an eye exam and was "examined" by a doctor over a tv screen with poor audio and poor picture quality. I never saw a doctor in person which was very odd. I had to ask him to repeat himself multiple times because of his accent plus the poor quality of the audio system. A machine in front of me kept changing lenses and he would ask how it looked, I repeatedly said.... the letters look bigger but i see double or they are blurred and the doctor kept saying the double and blurriness didnt matter. I was never offered a chance to ask questions. I truly felt that the exam was not of proper standard. I got the script which was electronically signed by a doctor I didnt even see. I said I was leaving, paid for the so called exam and walked out. I made an appointment at a different facility two days later and i showed the script front Stanton. The script was extremely inaccurate according to the doctor who did a complete, thorough, in person exam and not over a tv screen. In all fairness though, the two guys working the store were nice and did offer me to come back for an exam when the doctor was in but i respectfully declined.

Mariah Frahm

Tim was very great and helpful in picking out my new glasses and sunglasses and was able to secure me a great deal. Would recommend them to anyone buying glasses. The eye exam part was a little rough and the wait is long, however, but the purchasing frames part was fast and easy. Will definitely be back next time I need new frames.

Valerie J. Yelk

I I called to see if they take my insurance and they gave me a vague answer. They also asked when I wanted to schedule an eye exam. I calmly declined. He asked another way. I calmly declined again. Then the person asked me, What is holding you back from scheduling an eye exam? At that point, I feel they crossed the line. I understand the world of sales and customer service, however, I felt he was too aggressive. I felt bullied. It truly left a bad taste in my mouth. I will go elsewhere.

lisa eberhardy

Joe & Nick did a great job helping find new frames. I got 2 new glasses and after get fit for them both I waited a total of only 30 minuets for both. I walked out with 2 new glasses and i am very pleased.

Kisha Marie

I was very pleased with my trip to Stanton optical. Great customer service and the staff was very friendly and professional. I love my frames and Jake made sure I loved the price as well. He was very professional and understanding. This was my first time at any Stanton location and now it is the only one I will be visting!!

Houkouin _San

Jake, Nick, Joe and shyann were amazing! They were so kind and funny and assisted me with affordable lenses and an exam that was outstanding. I can finally see again! Great place if you need glasses or contacts. Thank you Stanton Optical!

Christina Christensen

My experience here was right down incredible!! The customer service i received was AWESOME!! The staff was helpful and very nice. I would recommend this location to anyone!! HUGE SHOUT OUT TO ERIC!!! He was so helpful and hooked me up in a time of need. My glasses were broken and he made it possible for me to leave with glasses that weren't broken. Thanks again Stanton Optical and Eric for the great customer service and great experience with it being my first time there!!!

Tiara Butler

Great experience. The lady that checked me in was so personal. Loved her vibes! Jake hooked me up with a awesome deal!! Loving my glasses!!

Jesus Navarrete

Alright forget any other place to buy glasses they can have all the sales and special offers they want, but they don't have Eric. This man takes pride in what he does and you can see it. If you want the best service hands down Eric is your guy. Will be a customer for life now.

Greg Vacek

Bill at Stanton was extremely helpful. He fixed a current pair of eyeglasses, found a frame for another damaged pair of glasses and made sure a 3rd pair of new glasses were fitted and in alignment for me to wear. He spent over an hour with me and was very attentive. Go to Stanton and ask for Bill!

Lisa Steininger

Richard just got a great deal on 2 pair of glasses Now we wait 2 weeks for delivery. Very friendly people great service. Everyone stop in ❤️❤️❤️❤️❤️❤️

Delaney Mayhew

I went to Stanton Optical the other day and they were seriously so helpful! Jake and Crystal helped me with everything I needed including a fast eye exam and helped me walk out for super cheap!! They stayed open later than their close date just to help me out. Thanks so much!

Rachel Moragues

Would not recommend Stanton optical. It has taken over three months to get my glasses/prescription correct. Guessing this has to do with the fact that you don’t see a doctor in person, as other reviews mention the doctor is remote video chatting into your exam room. Seems this may have caused them to get my prescription wrong. The only good thing about Stanton is they do everything they can to make the issues right however it’s a pain to continually go back to their office and it’s taking way too long.

Holly Henninger

Poor business model. Staff on sales floor were not able to answers simple questions (location address), deliver glasses (handed box, frames not fitted/eye pieces or nose pieces, and staff wanted me to sign for receipt), watched as two pair were being fitted and technician broke the frames and customer was told they'd be sent back to get fresh frame. A female staff member with plenty of attitude snippily stated she knew how to fit glasses wanted me, an adult, to "shake my head" to check for fit". (Seriously, I've had glasses since I was 12 and NO ONE EVER gave me that set of instruction. Sign on door states there is a doctor available from 9 am to 4 or 5pm (forgot exact time) and at NO time was I seen by a physician while there for either visit. Please, go to licensed eye doctor.

Sienna Athy

The only plus I've found when working with Stanton optical is that it is cheap. The staff is relatively nice, but their customer service and quality of the lenses/contacts are lacking. Whomever answered the phone got belligerent when I asked for my previous prescription to take it elsewhere. You get what you pay for here.

Henry Watson

Stanton optical is a good place to go for your eye needs. I was greeted by Lisa at the 124th capitol location and she was very helpful. she even knew which glasses fit my style and the ones that didn’t. The eye exam was a bit weird because the letter chart was not in front of me across the room but was placed diagonally across the room from me. However, my glasses seem okay, I still have to get used to them but all seems fine. Thank you Stanton optical!

Robert Paddock

Joe the ASM was very helpful. Made the selection process quick and easy. Gave me the bottom line price from the start. Would recommend

S Tamez

Thanks to the great staff at Stanton. I had a great experience great customer service and all my questions answered. They were all very helpful, polite and caring about my satisfaction and of all my vision needs. Thanks Stanton Staff out on Capital Dr.

Pam Boldt

Very quick turn around on glasses. Friendly staff. Upsell is not aggressive. Loved the virtual tech

Denise

In this day and age it is important to be customer focused. Can't say that is true of Stanton. I purchased a frame, no lenses. Two weeks later (after showing to friends and family) i wanted to return. Not willing to refund my money. Skip Stanton and go to Warby Parker, they really get the concept of service.

Billy Klingman

Best place to get glasses in Milwaukee. Highly recommend then that is looking. Please see Chris or Lisa and they will take care of you

KIND Massage & Yoga

I recommend Stanton Optical to everyone I know. Compared to the mall place, they have cooler frames and lower prices. I just got a broken pair repaired, and the process was very easy. They are conveniently located on Dodge street, just west of Lowe's hardware.

J.C. Christian

I had never been to Stanton Optical but I was looking for a place that offered Saturday appointments to avoid hassles with my work schedule and was reasonably close to home. We don't have vision insurance so glasses are always a big bill. So we went there thinking we could get my glasses at a doable cost. WRONG! THE ONLY REASON they get two stars is because they do have some lovely glass frames and I found one I just loved. I haven't gotten my glasses yet and reading the issues others have had makes me VERY NERVOUS if I will get them and will they be done correctly and in a quality manner. The eye exam made me feel like I was nothing more than a number, just one of the many sheep they run through. There is NOTHING PERSONAL ABOUT THE WAY THEY DO THE REFRACTION. Sitting alone in a room with a person on a TV screen. When I asked this woman if she was an Optometrist, she replied she was "a certified refractionist " a term I have never heard. Further, It was clear this person was in what sounded very similar to a call center set up because I could hear others around her asking the same questions. Honestly, I wanted to leave but my current glasses have a broken hinge which is becoming quite bothersome so I really need some new glasses. However, it was clear to me this place does a volume business. People are nothing more than cash cows for this place. First, you get to talk to the lady on the screen who will not remember you 5 minutes after you leave and does not even use your first name.Then you get to talk to Jamal, Mr. Personality Plus, who does his best to get as much money out of you as possible. I would not have purchased the glasses except that I really do need them and the frames were just so damn cool. IF MY GLASSES ARE NOT DONE EXACTLY RIGHT and IN THE TIME FRAME I WAS PROMISED (two weeks), I will demand an immediate refund and I will accept NOTHING LESS than a full refund of the cost of my glasses and take my business elsewhere. I need a full exam which I can only imagine they do not truly provide in the manner most professionals do it. Oh, they told me they have a doc, an actual human being, that comes in on Thursdays. However, given the way people are shuttled through the refraction exam, I shutter to think how this might be done. Its a frightening thought. I have signed up with an actual eye doctor who is actually in the room and actually takes the time to get to know who the patients are, what their needs are, and provides the kind of service that respects how incredibly precious our eyes are. In other words, this doc actually cares. Once I get either my new glasses done EXACTLY RIGHT or a full refund if they are not, I will NEVER BE BACK TO STANFORD OPTICAL AGAIN.

Jo Gillmore

Tom was amazing! Really enjoyed conversing with and on top of that he got me an awesome deal for two pairs of glasses! Thanks so much !

Mia Carlentine

Wonderful service!!! They were all awesome, especially Jamal! Great customer service and helped me out tremendously! Would recommend to everyone!

Brenda Armenta

Awesome Service! Highly highly recommend this place:) I didn't feel rushed picking glasses out. Employees were very nice. Shout out to my salesman Tom he was super and eager to help me out. He gave me a sweet deal on my glasses so that was lovely!!

tim boon

Excellent service. Very happy with the selection of glasses. Also I purchased my first contact lens and they were very patient in showing me how the whole process of putting them in. Would definitely recommend.

Morgan Moore

I stopped in today in hopes of getting lenses replaced in frames that I love. Despite being busy, I did not have to wait long. Jamaal was very friendly and helpful with all of my questions. He was eager to order new lenses instead of pressuring new glasses. My lenses were able to be replaced with no problem. I cannot wait to pick them up! I would recommend Stanton Optical to everyone.

Allen Baylor

Great Business and will be back to support!. I worked with Joe, the Assistant Sales Manger, along with Joe, the Lab Manager and Nick. Customer Service was their priority and they really took the time to walk me through their selection, current deals, and just overall answering all of my questions. Thanks for you guys assistance and helping me pick out my eyewear!

Will Hughes

I had a wonderful experience here. From the exam to the picking & making of frames/lenses, I never felt at a loss. Christine & Lisa were especially helpful with choosing the right style and making sure that I was taken care of in every way customer service employees should. Would highly recommend as they made my experience smoother than I could have wished for. Thanks ya'll!

BigAnt Snapped

Only problem i had is today is my due date to rrcieve my glasses and i called n they sent them to florida and dont know were they are but know there done and have to send a help ticket i paid over 1300$ for my glasses this is not a good thing to hear

Samantha Glenn

Tom was one of the best salesperson I've had this far. He was a delight. :) Love stanton optical!!!

Suzanne

My first experience at Stanton and I am Very satisfied. I had an eye exam and needed glasses. The store manager was so helpful in selecting my frames and lenses. I would recommend this place to everyone that is looking for a good and decent price for an eye exam and glasses.

William Brown

Not a good place for me glasses gave me headaches .did refund and it takes two months to get your money back zero stars

Devin L

Contacts don't fit immense pain. I would go to a real doctor not a computer person on screen. What a mistake. There is no way the person on the screen was certified by the way these contacts have been hurting me.

Anna Jansson

I took my daughter in for her very first pair of glasses and we worked with Lisa. She was absolutely wonderful in helping us find the right pair. Lisa also went above and beyond in making sure my child had the best lenses and frames at a price that I could afford. I am so grateful for her help and would definitely recommend this store.

Ricky Garcia

I was told my glasses would be ready in 2 weeks, the latest, and they would call me. I called them after 10days, they told me things are fine. I called them 16 days after not getting a call from them. They said sorry, glasses are out of stock. Couldn’t I’ve been told this in advance instead of waiting, calling? They do not keep track of your glasses, orders, or you as a client, unless you call. Disappointed. We are the ones buying, not selling. They’re the ones supposed to check on your order and call you.

Alexander Schultz

They constantly tried to upsell me. I had picked out a pair I wanted on the rack before my exam and the lady helping me kept walking me around showing me glasses that were 2-3 times the cost of the ones I had picked out. Still was charged an outrageous price. Came to pick them up 30 minutes later, and over heard a lady purchasing the same package I had and was quoted a price over $100 less than me.

shaun flow

My Gf needed glasses and I came across Stanton Optical 2 for $59 deal randomly on line. I schedule an appt. and was surprised by how quick and efficient the staff and process was! We worked with a helpful lady and there GM, Jake Grooms! Both were professional and courteous. I was very satisfied with my experience at Stanton Optical and would recommend them with no doubt! Just call me their returning customer!

Nathan Littrell

Great service from the manager Dan and the entire staff. My son loves his glasses, I love mine and how much they cost. Can’t recommend any higher.

Jocelyn Reed

They told me i have a disease developing in my eyes. I cannot believe how many negative reviews are listed on this page. Went in to get a routine eye exam, only to have the office withold my perscription and then tell me that the doctor, who existed on a screen, wouldnt sign off on my perscription. I waited, after having picked out my frames (which i thought would be $59 with the advertised "deal" but ended up being $300), for 2 hours when the staff told me that i may have a disease developing in my eyes. The doctor tested my right eye for all of 30 seconds before moving on, even though the screen was white and blurry. Obviously, I went home and freaked out. The next day their office in Nicaragua called and said that I could go back in and get my perscription redone because their machine had failed. I decided to go back in and waited for 30 minutes when the staff told me the same thing i had heard yesterday. "You may have a disease developing in your eye." They never gave me any proof of this alleged disease. I have worn glasses since age 2, and will be turning 22 this fall. My right eye has always been worse than my left but i have never had any issues. I don't know if it's illegal to claim that someone has an illness without providing proof, but I'm looking into it.

Derek Pinkos

“Guaranteed” glasses in 2 weeks, took a month. They sold me a pair of frames that they no longer had so they took the ones of wall and put lenses in. I asked to be compensated for their mistake and they tried to sell me another pair of glasses! If I’m not satisfied with how you handled my first purchase why would I spend more? Overpriced poor customer service is what you will get here. Not recommended!

JourneyToMedicine

Had a great experience coming here! Joe the assistant manager was very helpful and professional. Definitely the best vision center over a phelthora of others!

Jason Hunter

Always friendly service, good prices, highly recommend!

Tom R

Very satisfied with the entire experience. I wasn’t sure about the “video” optometrist, but I can say he hit my prescription right on and with bifocals. Good quality frames, friendly staff!

Brooke VandeBerg

Service was excellent and we had glasses in hand very quickly! They have a great warranty policy as well in case of breaks or damage!

PK Lor

I came in today in dire need of new glasses since my broke in half yesterday. I was immediately greeted by Nick (assistant manager) and he assisted me throughout my entire visit. I’m left in awe with How attentive he was to meet my needs and I’ll continue to come back for my optical needs!