Reviews of Jackson Davenport Vision Center (Optics Shop)

Scott Barfield

Cant say enough about this place. The people remember your name every time you go in there. Just because its downtown, dont think its going to be more expensive- because its not. I have no reason to go to any other place for sunglasses or my eye care. I drive from Summerville and refuse to go any where else.

Claire Bellinger

I've been going to Jackson Davenport for about 10 years and they're absolutely great. Very friendly people. Glasses and contacts don't take long at all. Great service!!!

Dom Eagan

Quality service and selection of eyewear.

Kandus Voorheis

I love this place and Nancy was awesome. I walked in and they helped me right away.. Beautiful office, everyone was friendly and they fixed my glasses within 10 minutes...Nancy is going to make me a custom pair of Lindbergh glasses...I can't wait to go back... It's an hour drive but definitely worth it.....I will be back Nancy..

Alexis Dixon

Came in looking for a specific type of Ray bans. Not only did they have a very large selection but the lady Lyndsey went above and beyond to help me find them. Very pleased with this place. Will be back

Tres Dausey

Many thanks to Lyndsey yesterday for all of her help...My wife had some new lenses for her glasses that came in and stopped by to pay for them...Somehow I managed to leave my wallet at home...Lyndsey said "No problem, just call me when you get home with your card number"...My next stop after JD was the grocery store so I needed my wallet anyway, so I ran back home and got my wallet and then headed back to JD...Paid for the lenses and then showed Lyndsey how the rubber piece around the frame of my Costas was coming apart..."No problem" she said...Pulled out a spare frame and popped my lenses into them and I was on my way... Thank you, Lyndsey!!!

Michael Haverstick

Horrible customer service and extremely overpriced stay away

Mike Masciarelli

Great selection. Frames you just won't find elsewhere. Downside, you pay heavily for them. Service is good.

James Loures

Very disappointed with the service at this establishment. They had horrible recommendations and the staff was not helpful at all. My last visit, i was "helped" by a women named Barbara who was extremely unpleasant and rude. Will not be returning.

Maria Moore

Best sunglasses buying experience ever! A combination of an entire wall of Costa's, honest feedback, and Lyndsey's vivacious personality will have me coming back!

Katie Casey

We were visiting from out of town and I forgot all of my contacts at home. I called them and they were SO helpful and got me through the rest of my stay with some new contacts! I honestly couldn’t be more grateful and they couldn’t have been nicer!

Laurie Kornahrens

My husband bought me a pair of sunglasses for my birthday but they did not fit correctly. Returned them and bought a much cheaper pair that fit correctly. I heard the sales clerk tell the clerk that was helping me to tell me they were the same cost. Not very ethical or very good business. Will not be back.

Matthew Filter

I was visiting Charleston from out of town and had a contact emergency! These nice folks helped me right away and were fantastic to work with. Great people!

TODD MASHBURN

My wife and I came to this beautiful city for our anniversary. So ready to get here, I left home without a spare pair of contact lenses. Of course, I tear one that night before we head out to explore the sights. The next morning my doctor back home contacted Ms. Barbara and within minutes she had me set up with a new lense so I could enjoy my stay! Nothing but great things to say about this place and the staff! Southern hospitality at its best!

ShaNya Wilder

I called to book an appointment and told the young lady what kind of insurance we had. I asked her if they accept that insurance and I was told they do. My husband and I both took the day off and hired a babysitter for this appointment. We were a little early for our appointment. I figured we could fill out paperwork and look around. I am then informed that they do accept my insurance but not the plan I'm on!! The young lady at the desk said this happens from time to time with certain plans with my insurance. Well if it has happened from time to time you would think she could check just to make sure I'm covered, right?? Well no!! She didn't and I wasted a whole day along with money for my babysitter!!

Thomas Drazan

The employees here are always so helpful, whether I am sending sunglasses back to be repaired or purchasing new glasses, it is always easy. I feel as though they give honest feedback on how pairs look and are able to explain each manufacturer's repair policy and procedure.

John Natolly

While on vacation, they took excellent care of me and they were very fast/friendly even though I didn't have an appointment.

Ray Stenstrom

Great service made appointment day before Dr. Fazzary was vary helpful and informative.

Mary Allison

I had a great experience at Jackson Davenport Vision today. Barbara at the front desk was super helpful in making sure I got in for a first-time appointment before work after I lost a contact lens and my old prescription was expired. Everyone at Jackson Davenport provided superior service and was kind, knowledgeable, and helpful. I was greeted with tons of smiles and great personalities during my semi-blindness. :) Nancy made me feel very welcome. I saw Dr. Kelly Summers today and she was amazing! I did not wait long at all. My exam was relatively quick, but Dr. Summers is highly skilled and does not miss a thing. It turned out one of my eyes had gotten a little better and she picked that up fast! She also diagnosed a stigmatism that was either new (or was previously missed by other docs) in my other eye. There is even free parking for patients across the street! No worries that the location is downtown. Great vibes! I could not be happier with my exam here. Will definitely return. Thank you to everyone at Jackson Davenport for helping me see again!

Ed K

Just arrived in Charlestown when a lens fell out of my frames. Cate not only repaired the frames but would not take any money. What a class act.

Gordon Smith

I went to Jackson-Davenport Vision Center to have a pair of sunglasses fixed. As soon as I entered the store, I was greeted warmly by Cate. She was wonderful. She had my sunglasses repaired as I waited (five-minutes). After that, she gave me a fitting for the vintage eyeglasses I was wearing. Her 25-years of experience in the eyewear business (I learned this in passing conversation) told her that my eyeglasses sorely needed adjusting. When she was through, they felt like new. Cate was nice, thorough and professional. I couldn't have asked for better service.

Jack Handegan

It is so important to shop local on King Street, bought a pair of glasses eight years ago from Jackson Davenport. Lynn’s finally Brooke walked in this morning have them installed, glasses cleaned with a handshake and no charge. Let’s see a chain store do that!

big bear

While the dr’s have always been great the desk help has been far from helpful. Over the years I have been given the completely wrong prescription, had contacts I ordered not shown up and most recently was told my prescription was good til the end of the year. When I showed up I was told my prescription expired in the beginning of December. I’ve tried to stay local, and forgive them for staff short comings but I will no longer be a customer

Michael Andino

The best in town for style, quality, and cost. Very fast repairs. I send everyone in that direction for glasses and sunglasses.

Lindsey Phillips

I am so grateful to Jackson-Davenport vision center! They totally saved my vacation!! After a contact lens mishap they were so eager and willing to help me with replacements (at no cost!!!)to get me through the rest of my trip! The staff appeared so willing to help and extremely friendly! I would highly recommend them!

Kyle Crago

How every business should be run. Same day appointment and the best customer service. Thank you Jackson Davenport!

Tia Daly

Horrible experience with large woman who broke my glasses but wouldn't admit to it. Horrible woman. Will never go back. Over priced frames too!

Joanna Nixon

Great selection, amazing service, and super friendly staff!

Stiles Harper

This is by far the best spot to buy sunglasses around. Lyndsey was so great and helpful! She was patient, attentive, and listened to our needs. Thank you for the awesome customer service, fair pricing, and huge selection. We will be back soon!

Chad Mayberry

Amazing kindness and hospitality. I was in Charleston on a short stay over and ruined my contact lenses. They set me up with a new pair and travel kit. Not only did they treat me like the most important customer they ever had, they would not accept any payment. Once again thank you for your sincere kindness.

Scott Britton

Went into Jackson Davenport with some scratched lenses on my Costas and left with brand new lenses. Lyndsey is by far the best at keeping her customers happy. I've purchased a few pairs from there and will continue to give them my business based solely on her.. Thanks a lot Lyndsey!!!

Tom Kelechi

This place is great, I took two pairs of broken sunglasses there and they fixed them for free even though I didn't buy them there, and were so nice about it. Its was so nice to be treated like I was important, that is rare these days. They had so many nice sunglasses I decided to go back and get another pair, also because of the warranty they come with since I am so good at destroying every pair I own.

Sarina Charugundla

I walked in and asked if someone could fix my sunglasses. Not only was I met with the kindest people, but they fixed my sunglasses at no cost! Amazing staff, great atmosphere, and really friendly people. Highly recommend!

Ashly MILLER

I was given a pair of glasses off the wall. I asked for a new pair not a pair that has been tried on 100 times. When they had to order a new pair the clerk was not pleasant!!

Celtic Bear

First impression are lasting impression. They look at you or going rip them off. If could give them zero stars

Conor Donnelly

Fantastic service and selection! Wonderful place for eye care needs. Everyone was extremely friendly and quickly assisted me with a contact issue that I was having while traveling from Boston.

Rex Danzker

If I could give a 0 star review I would. The receptionist was extremely rude. I think her name was Barbara. I am in pain because of the contacts they prescribed and will never be going back there ever again.