Reviews of Kaplan, Jonathan D OD - Family Eye Care Service (Optics Shop)

Maria

Funny people when it comes to ordering contact lenses, many appointments are needed at diffrent times, attendants seem to be uncomfortable discussing much aboit contact lenses as if the subjevt was something "forbiden" in this clinic. All of that, even when you are paying out of pocket for the contact lense ecam, and ordering contacts trhough them. Eyeglass exam experience was great, but when ot came to the contacts, even the Dr. Asks "detective" questions on regards of how they were aquired.

Lee Hinton

Dr. Kaplan and his staff are wonderful! They have always been kind a courteous every time we go. I cannot recommend them enough.

Janet Petrini

My last eye doctor was an absolute nightmare.. I found family eye care through Google and they immediately made me an emergency eye appointment with Dr. Kaplan. I am and have been suffering for months with severe chronic eye dry to the point of not being able to work..Dr. Kaplan and his support staff are superb. He examined my eyes and I told him every medication I have tried through another eye doctor who just kept putting me on the same OTC type meds that did nothing. Dr. Kaplan prescribed me Restasis and my insurance wanted a pre-auth which was done the same day and was approved within 24 hours.. Dr. Kaplan did say that it will take 4 weeks or so to feel a difference which is understandable. He also explained if for some reason this med doesn't work for me. I am to call the office and we will take it from there. Everyone there was so very polite, professional and thorough and I thank you all so much. They do everything there so for all your eye needs, please call them. They will go above and beyond and NOT leave you hanging or ignore your needs...THANK YOU !!!!

janette lopez

Friendly staff...and never a long wait

jen27 abram

Wonderful service and the office staff is fantastic.