Reviews of Mainline Optical (Optics Shop)

David George

I stopped in the other day with my father to get his glasses fixed. The owner, Richard, greeted us and was extremely friendly and helpful. He fixed my father's glasses while we waited and even took the time to adjust my glasses that weren't even purchased there. This business clearly cares about their customers, something that has been lost in society lately. I highly recommend this establishment for your optical needs.

Jamie Saam

Great service and very kind people. Highly recommend!

Kimberly Berger

Amazing service. My son broke his glasses yesterday which we purchased here last September - because they are closed Monday's I went somewhere else last night to get a quick fix - only to walk out because they provided no help, service or selection. I am back at Main Line Optical today and they are fixing the glasses. Can you believe? Instead of just rushing to sell me a new pair - they are fixing the old to get us through until he gets a checkup and new prescription. They have guaranteed my return business again and again. Take note local businesses - this is how it's done.

Parker Bond

Staff is wonderful. Went with glasses emergency and they fixed in 2 hrs for me. Tyty

Carol Georgini

Super great optical place. Richard the owner is extremely customer service oriented. I needed repair on my nose pad and stems that my dogged chewed on. He fixed 2 glasses for me, I thought I had to throw my favorite glasses away! They came out as good as when I had first bought them and he wouldn't charge me for his 30 minute service and replacement pieces. I would definitely recommend A+++

Kamille Rose

Great shop and great experience. Really cares about the customers. Best optical shop for miles around the main line!

Twinsmombb

Went in to have my daughters glasses fixed-nose cushion fell off. Fixed it in minutes with a smile and no charge. Will be back for future purchase and eye care needs......the gentleman who helped me was handsome too, lol.

T Overton

Incredible assortment of frames and exceptional customer service!

Susan Coll-Guedes

I drove 51 miles in the rain to get here based on awesome reviews. My 5 year-old daughter needed glasses. Local places along the Jersey Shore had a few dozen frames for kids...Mainline Optical had 700 pairs of kids frames. Other places tried to sell me poor fitting frames telling me, "She'll grow into them." Mainline Optical worked with my daughter to find more than 10 colorful and stylish frames she liked. I purchased 2 pairs of glasses for my girl that fit perfectly, we're made while we waited...in less than an hour.

Thomas Di Nardo

After years of bouncing around with eye experts, surgeons, opthamologists, and other doctors, with no success at easing severe eye fatigue, Dr. Roger Tsai took the time to assess my problems, ensure that he would solve them, and referred me to Main LIne Optical. Luckily for me, Richard Boehm took Dr. Tsai's recommendations as a personal cause. He invested the years he had spent studying prisms in my several glasses, and has basically allowed me to read and play the piano for more than ten minutes without requiring a nap. Rich's dedication, interest, and willingness to explain the details of my complex prescriptions were unique, and I feel so lucky to have found him. If you have any need for someone who is an expert, who will care about your needs, and who will take care of you gracefully, don't fool around, head immediately to Main Line Optical and see Rich!

Michael Rahn

I had a wonderful experience at Main Line Optical. My wife is very hard on glasses and they constantly need adjustment and repair. In my immediate neighborhood, the opticians told me that the frames needed to be replaced. I went to Main Line Optical and they were able to repair the frames at a very reasonable charge an in an expeditious manner. The proprietor is truly an expert in his field and very friendly. I plan to purchase all of my eyewear at this store.

karen reynolds

I have been wearing glasses and/or contacts for over 40 years and the service and prices here are the best I've ever experienced!

Jesse Royer

Long established independent shop, got me into a new pair of glasses on very short notice, and worked with me on the price. Thanks!

Kelli Artis

I had a wonderful experience here. They were super helpful! The owner was really knowledgeable. I had some old school glasses that needed a part. They had it and I was back on my way in no time.

Cassie Slane

Love them. They are amazing. They repair my daughters glasses for free. Excellent selection and extremely knowledgable

Sophia Cisler

Stopped in yesterday to have my glasses adjusted (not even a pair purchased from them), and the owner was warm and friendly and totally willing to take twenty minutes out of his day to help refit my glasses perfectly and chat with me. What a wonderful experience with a fantastic local business owner. I wil absolutely be back next time I need glasses!

steve orlov

Personalized, professional, value added experience!

Kristen Hinckley

100% Recommend. Rich will work with you until your glasses are exactly right with no complaints. Unbelievable experience. Rich is so helpful, understanding, and accommodating. He is always eager and ready to help, especially with adjustments. He truly cares about his customers and is very charismatic. Definitely recommend!

S. Schorr

Had two pair of glasses I bought from MAINLINE OPTICAL and they were great and faily priced. They had Eyeglasse cases that are very nice. Pricing was excellant. Robin and Rich were pleasure to deal with. ★★★★★ Once went to chain and Rx was wrong and misleading us on pricing. MAINLINE GREAT!

Paige Lucente

I had an amazing experience at Main Line Optical. Roni was extremely helpful and pleasant. She got me two pairs of glasses within 30 minutes and gave me information on how to take better care of my glasses!

Michael Tratner

Mainline Optical provides phenomenally good service and has a great selection of beautiful frames. I have bought glasses from them for many years, but what has led me to finally write a review is that I accidentally broke a pair of glasses twice, and they replaced those glasses twice without charging me anything. I also should say that over the years I have had experts analyze my eyes and prescribe glasses that I ordered from Main Line which did not turn out to work very well and Rich has figured out what was wrong and replaced lenses, again for no cost. In other words, they stand behind their products better than any other business of any sort which I have encountered.

C Straub

Mainline Optical is the very best and finest optical shop I've ever visited in my 65 years of wearing glasses. Turn around time is the shortest I've ever experienced ( 2 days ) for severe prescription lenses. Everyone who needs glasses of any type should visit this extremely friendly optical store

Elle D

Absolutely extraordinary establishment! I was helped immediately with my wonky sunglasses, not to mention they were extremely sweet to the toddler I was nannying while we waited! Even refused to charge me at the end. Such compassionate employees- truly a wonderful place! 100% recommended!

First Position Dance Arts

Service and selection are terrific! The staff is lovely, responsive and attentive! Love them! I have been using Main Line Optical for years!

Susan Glazer

This is the most extraordinary optical store. I have purchased several pairs of glasses there and have been highly impressed with the service. But today, after my glasses were over a year old, i broke a piece of the frame. When Rich told me they were not fixable, i hoped that he could order me another frame and figured that it could cost a few hundred dollars. Imagine my surprise when he said there was no charge. If the company wouldn't make good on them, he said, he would absorb the cost. You cannot get better service, experience and competitive prices than Mainline Optical. I cannot recommend them more highly.

Ken Doubleoseven

I can’t say enough about the excellent service I got from Rich who is the owner. He is totally customer oriented and highly skilled. His staff is very friendly and share his vision for customer satisfaction. When I began searching for my ideal frame I wanted a flexible frame with no frame on the bottom of the lens and magnetic sunglasses and visited several local opticians and came up empty. An internet search led me to the Flexon 806 mag set frames. Upon searching Flexon’s site for a local optician I came across Main Line Optical. When I met Rich he said he would order the frames at no obligation and there was absolutely no sales pressure. Two days later they were in and I loved them and went forward with the purchase. The lens needed to be tweaked slightly and Rich has done everything in his power to make these perfect for me. I will never go anywhere else.

Pavel Greenfield

I have a complicated prescription. After all other places told me that it will take 10 days to make my glasses and I shouldn't bother trying to find a place that would do it faster, Mainline Optical had it done in less than 24 hours. They did a perfect job, too. The staff are extremely knowledgeable and helpful. I don't see myself going to any other place ever again!

Dean Chia

Unbelievable, truly. My wife came here after we were burned by chain stores. Again, nothing the stores did were necessarily wrong (okay, maybe the lens were not crafted right around the bezel),but nothing right. We decided to cut our losses and come here. Boy we should have earlier. 38 years in business, and it shows. Excellent service. Owner brought over a cool toy for our toddler. The lady helping us was professional and showed us what it means to have a professional who knows a lot. She got to showing us glasses. Every pick my wife loved. And in the meantime they fixed our old glasses (I mean, isnt that bad business? Maybe we won't need to buy glasses!) But they were awesome, fast and to the point (without feeling rushed), and the price was excellent. Much lower than we thought luxury service would cost. If we ever move out of the area, we will miss this place. We won't go anywhere else, if we can come here.

Marie Loiseau

This is a wonderful place. I called ahead of time to confirm they could put a new screw in my sunglasses. "We'll take care of you - no problem." When I walked in, he smiled at me and took my sunglasses without a word (as he was talking to other customers), and returned them in perfect working condition - in less than five minutes! He assured me there was no charge, and that was that. If only everything in life went as smoothly and pleasantly as my trip to Mainline Optical! A true day-maker.

Teddy Starling

I walked in, in a panic because I had broken my only pair of glasses and after being treated rudely at another optical shop I was floored by how gracious, polite, and willing to help the staff were. They were so kind and accommodating and even though it was a tough repair, they came up with a creative solution & I walked out with my glasses fixed.

james greim

Knowledgeable, Nice & Helpful...a great combination. Thank you Rich for all your help!