Reviews of Bala Eye Care (Optics Shop)

501 Belmont Ave, Bala Cynwyd, PA 19004, United States

Average Rating:

DESCRIPTION

We've got the opinions of people like you who are using the services of Bala Eye Care (Optics Shop) in the state of Pennsylvania.

At the present the business gets a score of 3.9 stars over 5 and the rating has been calculated on 14 reviews.

You must have seen that the average score it has is quite high, and it's founded on a more or less high of reviews, so the valuation is more or less accurate, although it does not have a enough number of valuations to grant it total credibility.

As you know, we don't usually bother to put reviews when they are correct and we usually do it only if we've had a problem or incidence...

This Optics Shop corresponds to the category of Eye care center.

Where is Bala Eye Care?

REVIEWS OF Bala Eye Care IN Pennsylvania

Steve S

Great service, pleasant staff and optical store with great frames.

Steven Cruz

AWEFUL SERVICE! My wife called to make an appointment for the both of us on Tuesday 11/4, the lady she spoke with said the next available appointment was Monday at 8:30am, so we took the 8:30am and 8:45am appointments for the two of us. We arrived at 8:25am on the following Monday 11/10, the blonde receptionist greeted us with a scowl and asked our names (after we already gave them) and the began looking through things as if we were putting her out, she then went on a computer and exclaimed in a nasty tone "your appointment if for next Monday, the 17th". We explained that is not what we were told, and my wife told her the conversation she had when the appointment was made, her response "I don't know what to tell you, your appointment is next week". If her attitude was at all pleasant or apologetic we would have been more understanding, but her belittling us and extremely poor customer service prompted us to cancel whatever appointment they had in the system for us. Please keep in mind if this "error" was in reverse and we missed an appointment over a misunderstanding most doctors charge a substantial missed appointment fee. I have been informed that this establish does not charge missed appointment fees which is a pleasant change from the industry norm, but I think my point of time value is understood. I see in Yelp reviews, that a reviewer from 4/3/2014 had a similar if not even worse experience with their staff, please do not support a practice like this and go to an ophthalmologist's office that actually cares about you and your experience. We are new to the neighborhood so when we do find a good ophthalmologist we will be sure to post a review for them.

Azy Kia

I have been going to Bala Eye care for a few years now, both doctors are friendly and provided good service. However, I have frequently experienced rudeness from the optical shop. I will not be coming back for any of my eye care needs since the optical shop and the doctor's office are linked together. For a business that doesn't accept many insurance policies, and has high priced frames you would hope that you would get decent customer service.

Darryl Hayward

Great Dr. Greenbaum & wonderful staff!!!!

Leslie Sellers

I am not a patient but I stopped in today after work, without and appointment, just as they were finishing for the day. I explained the problem I was having to the woman at the front desk, and that I was worried it might be serious. She let me know that they don’t take walk-in patients, but she would check with the doctor and ask if he was able to stay a little longer and see me. Dr. DiGiovanni agreed and examined my eyes. He assured me that it was not serious and gave me samples and recommendations on how to take care of the issue. I highly recommend a visit to Bala Eye Care for great service and expert care. I know we expect medical staff to be professional and thorough, but everyone here was kind as well.

gp

Not a bad place, and but not a great place either. I would not count on high-rated reviews below. They might be doing good job for treating eye diseases, but in terms of customer service, the word "patronizing" describes this office well. I don't want to come back again to this place. Definitely subpar experience in terms of the staff's and doctor D's kindness and the way they treat the patients. One of the staffs in the glass shop had bad attitude. She appeared wanting to constantly repel people and get them out of her attention, somewhat rudely. Apparently customers who spoke with this lady seemed uneasy.

James Yan

I went to this office because of the past good reviews. Now it's my turn to share my experience. The entire experience would be neutral, not so bad or not good either. I give them 2 stars for their expensive contact lens. Both the doctor and the front desk staff told me their prices are competitive compared with online stores. It actually is not the case at all! I found the prices of several online retailers are less half of theirs ($60 vs $140). Can you believe it? So if you plan to order contact lens from them, do your homework first.

David Baker

Dr. D gave me the best refraction I've had in thirty years and V made my lenes with the perfect tint. Plus, everybody is very nice and seems to like working there.

Amanda Swiger

This local eye care shop is THE BEST! I highly recommend them.

Krystle Holmes

This shop has some of the best eyewear, including hard to find European brands!

Breann Postus

I can't say enough about how great this office is. The office staff is so friendly, and the Doctors are top notch. Whenever I have an issue for me or my children, they get me in right away. The optical shop has an amazing selection of frames, and I am always greeted with a smiling face and a kind word. I would highly recommend this practice.

Sue Ellen Colter

The first time I visited here I only saw the doctors and took my prescription to another place to get my glasses. The second visit I saw the doctors and purchased my glasses from them. I liked the wide selection of glasses they had. The staff has been pleasant and efficient each time I have dealt with them.

Rebecac Clymre

Joshua Carle-Friedman

Doctor was very kind and helpful.

Business Hours of Bala Eye Care in Pennsylvania

SUNDAY
CLOSED
MONDAY
7:30AM–5PM
TUESDAY
7:30AM–6PM
WEDNESDAY
7:30AM–6PM
THURSDAY
7:30AM–5PM
FRIDAY
7:30AM–4:30PM
SATURDAY
9AM–1PM

PHONE & WEBPAGE

Bala Eye Care en Pennsylvania
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