Reviews of Eyes of the World (Optics Shop)

Willem Griffiths

Eyes of the World provided me with excellent prescription lenses for my favorite sunglasses. The store employees were very friendly and reliable for communication. Highly recommended.

JAVIER QUINTERO

They were great people to deal with. Too bad I moved outta state. Irregardless, they still called and wished me a "Happy Birthday"! Class act! Thank you Doc Jerry and staff

Ken Moszeter

Great exam. Competent, very friendly, informative staff.

Kristina Sheppard

Great vision with my first progressives. Complements every day on my new specs. Thanks for all your help.

Lila Walsh

I'm prone to eye inflammations for whatever reason and I'm in front of a computer a lot. They always see me right away whenever I call (which is usually after a day or two of mulling it over hoping the problem will go away), and have always been so sympathetic and helpful. Can't recommend this place enough!

Art Brunson

Professional. Patient. Friendly. Excellent service and selection. Great local source for getting your vision right.

S.S. Buckley

Cool-ass optometrist. Nice reception too

Rebecca Arnoux

This is my absolute favorite office; I'm sad I only get to see them once a year! All of the staff members are excellent. Cherish, Jeremy, and Amber are helpful, understanding, and genuinely kind. Dr. Phillips is professionally silly, and I really value his expertise and humor. Dr. Phillips also has an eye for picking out frames you may not consider at first. If you're lucky enough to have his help, definitely give those frames a shot!

Sarah Andersen

One of the few places in Eugene that accepted my vision insurance. Happy to have given them a try. On time, thorough exam. Lots of great frames to choose from. Did not feel pressured to spend more than my budget. Nice staff. Received the glasses yesterday...fabulous! Will be sending in the rest of my family.

Holly Schaefer

Great service all around! The fellow who helped me pick out my glasses has amazing taste--best pair of glasses I have ever owned!

Keith Franchetti

Danny and Gary will fix you right up! Best frames, best service, best taste. I’ve bought dozens of pairs of glasses from them by now, and referred many friends. Simply the best.

Irene F

I would have to say two things - excellent customer service (they really know what they're doing), and superior selection of glasses! Great space too. I would recommend this great place to anyone with need for eyeglasses simple or unique!!

Michael Jeans

I have had problems with glasses since I started wearing them. I decided to give Eyes Of The World a try and have never been treated better elsewhere. They are very professional and friendly and I love my glasses now. Thanks Eyes Of The World team, you have a customer for life!

Jake Charlson

I cannot say enough good about the service here. They really go above and beyond to take care of their customers well. I honestly don't think I will ever go anywhere else for my sunglasses. Fantastic communication, friendly staff, good prices, and local! I remember I was hesitant to walk in the first time because of the name, but I am glad that I did. Just go visit them and see what I'm talking about. Regarding the review below saying they only care if you are spending hundreds on frames, that's absolutely not true. I've had multiple pairs of glasses purchased from here and they have been incredibly helpful with figuring out fsa and insurance payments as well as recommending less expensive options, and even calling vendors to see if they can get a better price. I've never had so much help figuring out the financial piece of my glasses.

Carolina Flores-Perez

So helpful over the phone and in person!

Scott Morris

Recently moved to Eugene. Decided to give Eyes of the World a try. Great eye exam with Dr. Phillips. Very open to questions and discussion and very helpful with some of my vision issues. Nice selection of frames and friendly, helpful staff. My new specs were surprisingly ready in 3 days!

Billy Thur

Helpful, knowledgeable, quick

darryl vcoen

Absolutely the best service I have ever received! !!!!!

Rexan Booher

We had a great experience here today. They were knowledgeable of our insurance and were more then willing to explain our benefits. Will for sure be coming back here in the future .The best part is that they were able to get our glasses down super quickly. Even the day before a holiday.

Jean Craig

I've been seen at Eyes of the World for both glasses and contacts and I think their service is friendly and well-priced. Love my new glasses!

Dawna Miller

Shout out to Eyes of the World! Staff - excellent! Dr. Jerry Phillips, Optometric Physician - excellent! Locally owned and operated - cool! Eye ware selection - excellent! Prices - excellent! Our whole family had our eyes examined and got our glasses here. Stop by, right next door to Market of Choice at South Willamette, you just might be pleasantly surprised.

Kyra B

I love going to this place. Every time I have walked in, I have been helped graciously and without pressure nor upsell of services. Dr. Phillips is always thorough, honest, and to the point. I feel as though I am receiving quality care, which in this day and age, can be hard to come by. Thank you Dr. Phillips, and all staff at Eyes of the World, you are excellent! :)

Scott Garretson

I initially liked eyes of the world for contact prescriptions but will no longer go here due to the ramifications of a misinterpreted test result. I have a rare retinal disease and the doctor wanted to use some of his new equipment to evaluate it. He misinterpreted the results and took away my driver's license (via the DMV). There was no offer of referral or sympathy for this devastating news. Two years and several thousand dollars later, I found a great specialist that has retested my vision and restored my driver's license. Unfortunately, the DMV now requires annual testing which means I have a yearly expensive reminder of this mistake. This has not only been a huge financial undertaking but also an emotional drain. Do not go here for anything beyond the basics.

Tammy Novacek

It was time to face the fact that I needed reading help. Scheduled and eye exam with Eyes of the World. Dr. Phillips did a very thorough exam. I found a great frame and ordered my progressive lenses. Great help from the ladies out front. Love them!

Dave Gibson

There is only one place I shop for frames in Burlington, and I've been loyally going there for at least 15 years. They have the best selection of unique frames you'll find anywhere between Montreal and New York. They also provide excellent service - if I ever have an issue with a lens or frame, they make it right and don't charge me extra. Good people.

Tim Stroope

I was visiting from out of town and damaged my glasses pretty bad. Advanced Vision Care up the street wouldn't even touch them but the gentleman at Eyes of the World was able to make them more than wearable. Skip the chain store and go here.

Dávid Füssy

Ridiculous variety and a really small ship. Upon realizing they dont have what I am looking for - they were also busy at the moment - instead of offering me alternatives, she got rid of me by saying that they have no available appointment to do an eyesight exam. Be that as it may, she could have offered alternatives and still save the sale. That is another $700 I spend somewhere else.

Natasha C. Hopkins

If you're not going to spend hundreds of dollars on frames then they will treat you like scum. They have no respect for people looking to get the frames & lenses covered by their insurance. Selling frames to college students is their goal and as a college student wanting glasses & exams covered by insurance, they never wanted to respect me enough to make my experiences at least decent. They have a lot of "sales" intended to encourage kids to spend more money. Money is clearly more important than customer service. Went here when I moved to town because they had such high reviews, but ending up having a terrible experience time & time again, for years. When I had to have emergency surgery and reschedule an appointment they left me a very rude voicemail saying "Please don't bother coming back here ever again." So I went in to address the voicemail after I had recovered, and was told it was a mistake, but that I shouldn't ever reschedule in the future. To say they were not understanding about my medical circumstances would be an understatement. They were consistently inappropriate with their attitude towards me whenever I came in. When I brought my fiance in with me to pick up frames, he also commented that they were extremely nasty towards me, something I had been trying to convince myself wasn't actually happening for months. But it was blatant rudeness, every single time. It took me a long while to figure out why they treated me like garbage but once I put it together, I stopped going here and have been so much happier. They have a rather limited selection and even more limited number of frames covered by insurance. Everytime I needed new glasses they would ask me to look around at the other frames but when I politely declined, asking for glasses covered by my insurance, they would audibly sigh very loudly before pulling out the eligible glasses. The interaction would end there, they wouldn't check in on how I was doing, and if I had questions or concerns they would be dismissive and find things to do around the store instead of help me. Needless to say I never ended up getting glasses that fit comfortably because they didn't view me as a customer worth helping. When frames came in that needed adjustments they would tell me to figure it out later when I got home. People using insurance shouldn't be treated as lesser people... I've been wearing glasses since I can remember and the staff at Eyes of the World have given me, by far, the worst customer service experiences for vision services I've ever had in my entire life.

Lacy Banks

Cool products for the boise area....but high prices.

Alicia Balfrey

I have been going to Eyes of the World since I first moved to Eugene in 2013. Dr. Phillips and his staff are so kind and helpful! All of my exams are run smoothly and I appreciate that they have the machine that scans your eyeballs (clearly I am not well-versed in optometry jargon) so that you don’t need to get your eyes dilated. They never push me to order anything I don’t need, which I appreciate. The most amazing thing they’ve done for me recently is hand-deliver my contacts to my house because I wasn’t going to be around to pick up my order for a few days! So thoughtful. They also have a great frame selection and have knowledgeable staff to help you pick the best pair! Thank you Eyes of the World!

David Smid

I send all of my family and friends to Jerry with Eyes of the World.

Barbi McLain

I brought my 11-year-old daughter to Eyes of the World recently and had an excellent experience. Our appointment started exactly on time (which I appreciated since I had to take her out of school), the doctor communicated well, the choice of glasses was excellent, and they had them ready for her the same day! Also, when they called the day before to confirm her appointment, they told me what to expect in terms of time and copays (all of which was accurate). I can't recommend them enough and plan on scheduling an appointment for myself in the near future.

Jennifer Esparza

Excellent service. Amber was very helpful and patient. I will absolutely recommend this to anyone and will return for future exams and replacements. Best prices with friendly employees!!

Kevin Kreilein

Friendly staff, Dr. Phillips was incredibly precise, left no stone un-turned when it came to my exam, he took the time to make sure that my prescription would be PERFECT. They took my PeaceHealth insurance which paid for 75% of the exam, contacts, and glasses total!

G Walker

Great customer service and frame selection. The eye exam was, by far, the most thorough I have ever experienced. The place feels more like a cozy coffee house than an office. Very comfortable and friendly environment.

Drusilla Winters

Front staff was excellent. Exam was not. I told the doctor that I had trouble with the test that uses a puff of air. He tried twice and gave up. I have never had a doctor do that before. They always tried until they were able to do it. The main reason for going to an exam is health and I felt the exam was poorly done in that respect. I will not return.

Duane Peterson

Wonderful local business, that has delivered great quality and service to my family for 20 years. I wouldn't think of going anywhere else for eye glasses. Really great people.

Douglas Beagley

Best place for frames in Chittenden County. We checked.

Martha Hull

Absolutely love these guys. I wear vintage frames because they flatter my tiny face. They have lots of pairs that I covet, and everything else in the shop that's new is gorgeous too. Everyone that works there is fantastic, and there are usually cute dogs too. I started buying vintage glasses from Danny right after he opened many many years ago. Even when I lived far away, I'd still stop in to see them when I came back for a visit. Can't say enough nice things about this shop.

Sam Alpert

Best, most caring, and stylish place to go for your glasses. Bar none.

Serge Lazarev

Eyes of the World is one of these places that really understands customer service in a way that is rare to find these days. They also happen to have the most diverse and classy selection of frames that I have encountered except maybe in some of the more interesting eyeglass stores in New York City. It's one of these places that as you step in, makes you feel like you just discovered a hidden gem. If you are looking for more sophisticated frames in the likes of Theo or Lindberg, or you just like to enjoy the "art" in eye ware styles as much as I do, this is the place to go. These guys know how to bring back the fun in waring glasses and you can tell they love what they do. They also happen to be really good with setting up prescriptions in these super fun frames. I have been going there for a long while now (years actually) and I highly recommend them, especially if like me, you're tired of seeing all the boring looking eye ware circulating on everyone's noses out there. Even if you don't need any at the moment, just go there to check it out, it's worth a visit.

Avinash Bala

Dr Phillips is a caring, knowledgeable and skilled physician. I've been going to him for my family's eye care for almost 20 years now.

Scooter Neben

Had a great experience at Eyes of the World. Best exam in 40 years of wearing glasses. Friendly staff who helped my get the most out of my insurance benefit. Will be back next time.

Lon Turner

Dr. Jerry Phillips is excellent at what he does. He's always kind when I come in and very helpful with everything when I go in. I highly recommend getting glasses through eyes of the world and I highly recommend to stay away from Vision works in Vally River mall there awful. :) Keep up the Excellent work Dr. Jerry!

E Radza

I have been wearing glasses for over 45 years. The glasses that I got from them were by far one of the best ever. The lenses are great. I am not a easy case and have had bad prescriptions before but they got it right the first time. The frames I got are light and flexible and they had lots to chose from.

K F

We have been coming here for the last 4 years. The staff is friendly & helpful. Dr Jerry is mindful of any health issues that will affect the eyes. They have a great selection of frames at prices less than other places in town. They replaced the lenses in one pair at no charge because I had an anti-scratch coating. We use insurance & never have been pressured into purchasing anything!

Robert Chavez

Was very professional and fantastic staff, I would recommend them to anyone who ask me!

Nick Carter

Dr. Phillips did a great job for myself and my son. Does a great job taking care of his clients!

Aly Zahariev

I feel a little guilty that I've waited so long to write a review because I had such a good experience here. I'm a UO student, and after noticing I had trouble reading slides that the people next to me didn't, I came to eyes of the world for my first eye exam. Dr. Phillips was so thorough and easy to talk to, and clear about what my insurance would cover. I was especially impressed with Jeremy, though! This is my first pair of glasses and I've honestly never even worn sunglasses before because I've never been able to find a pair I like. I'm so picky! I must've spent almost 2 hours trying on almost every pair in the store, I felt so bad being such a pain of a customor but Jeremy was EXTREMELY patient with me, I can't believe he spent so much time with me helping me find the perfect pair! He even picked out pairs for my boyfriend to try on to keep him entertained. EXCELLENT customer service, and I'm so happy with my new glasses! I get so many compliments and my life is so much better now that I can see. I had no idea my vision was getting so poor. As a bonus, I get dramatically fewer migraines now. Overall, very happy! Thanks eyes of the world!

Richard D. Owens

My visit to Dr. Phillips couldn't have been better Great service, highly recommended.

Jeff Zekas

Excellent service, kind staff, and they go beyond the call of duty in helping customers. My wife broke her frames one week out of warranty, and they honored the warranty anyway. Wow. I am gobsmacked.

Sam Underwood

Awesome place! They're really helpful with figuring out what your insurance will cover, they have a good selection of glasses, and everyone is really friendly. Definitely recommend!

Nexus Properties

Best service, best help, best selection....the best in BTV by far!

Cody Regan

Best frames. Excellent service. Major designers, major retail buyers major celebrate artistsa and more asked me where I found-purchased my frames- glasses. They now know: Eyes if the World! At best prices. Best selection. On target designs. No other place to go. When I'm in tge north country...it's a stop at Eyes if the World. Thanks for everything!