Reviews of Optix Eyecare (Optics Shop)

Madison Glen

This was my first time with Optix Eye Care... They were great!

Beth Haymore

Recently, I was fortunate to obtain Vision Insurance. I did not want to return to the provider I had been seeing. So, I found Optix through my insurance carrier and scheduled a new patient appointment. From that first call and all through my visit, Dr. Newman and his staff were amazing. I appreciated how they took their time not only with me but other patients. They treated everyone with dignity and respect. I believe I will be a long time patient at Optix.

shaneka williams

The Doctor and his staff were awesome!

Cheryl bock

Excellent and thorough doctor, great staff and awesome frame collection! My glasses were made quickly.

Yvonne Emory

I spent 20 min looking at glasses and nobody even acknowledged I was there. I finally said something and the girl behind the desk was very rude to me.

Kyle Nordike

Went in on December 30th, 2017 to get some new eyeglasses to claim for the year for insurance purposes. We did wait until the last minute, but one of the staff members (April) was incredibly patient and very helpful. They also had quite a selection of frames available for purchase. Will visit again!!!

Ali G

Dr. Newman and his staff are everything you hope to find in a medical practice and a retail shop. They provided stellar customer service, from finding a time to fit me in for a vision exam (as a new patient, within 1 hour of calling!) to patiently coaching me on how to insert and remove contact lenses for my second grand attempt at becoming a contacts-wearer. They even worked out all the numbers (on paper) so I could maximize my health FSA benefits before making a final decision on glasses frames. After a less-than-positive experience at MyEyeDr--what a positive surprise! I only wish I had found this practice sooner. Excellent.

lewis winstead

Friendly staff, excellent doctor and up to date glasses. The best in the area! Lauren is the face and it's a pretty one!

Alex Kaysin

Excellent customer service. Walked in with a prescription for eye glasses and a staff member helped me immediately. Ran the insurance, helped me pick a pair of frames at a good price, took measurements and completed the check-out. The glasses were ready in just 1 hour, amazing!

Stephen Harward

An excellent experience!!! I highly recommend Dr. Newman and his staff to anyone in need of basic eyesore. His office was comfortable and conveniently located. His staff was friendly and courteous and he took great efforts to run on time. Plus, his eyewear selection was very good. I have gotten both glasses and contacts from his office and will continue to do so in the future.

Shannon Arnette

Super friendly and helpful staff. The lady that helps you pick out your preferred style and best fit glasses is the best! I would’ve been in there forever without her assistance. Overall great experience. Will be going back as needed.

Nell

I have going to Optix for several years. They are the most patient, kind people you could ever hope to find. I have serious vision issues and Dr. Newman has been the best doctor to work with and April takes the time to make sure your glasses are fitted correctly.

Norman Stallings

I have been going to Dr. Newman since he was at South Square in the late 80's, I think, and have received the best eye care one could hope for. He is thorough in his examinations and has a real concern for the patient. I don't feel like a patient when I have an appointment; I feel like a friend.

Thelma Jernigan

I have been going to Optix Eye Care for several years now. They are great and very responsive to any need you have. They also have a great selection of glasses. Highly recommend Optix!

Shereese Daniels

Returned today to pick up glasses for my 7 yr old it was his first pair and he was very nervous. Picking up his glasses was quick and easy and they looked great and are very suitable for his age and maturity level. The staff was pleasant and helpful. Thank you!

Keith Flynn

Amazing customer service. Recently had my frames adjusted by Tammy, who was patient, kind, knowledgeable and friendly. Wearing glasses isn't fun to me, but the recent "fitting" for my frames makes it more enjoyable. No more sliding down my nose! All other staff is super helpful. I always receive appointments that work for my schedule. Doctor Newman is throrough and gentle. I feel secure in their care.

Emily Hostetter

Dr Newman and his staff are always courteous and helpful. Dr Newman is a gem. I would recommend his practice to anyone looking for a great optometrist.

Mikaela Roberts

This was my first time coming in for my annual eye exam. The staff was extremely helpful, professional, and friendly. Thank you all for helping me with my eye care needs and looking my best! I highly recommend this eye care center to others. You won't be disappointed!

Luke Dary

The staff at Optix are a level above when it comes to customer service and friendliness. Dr. Newman doesn't hesitate to answer what are probably mundane questions from me about my eyes and the care that they should be receiving. They have a large, but not exhaustive selection of designer frames at competitive prices. See what they can do for you.

Elinor Dashwood

I will never go back here again. I moved here and randomly selected Optix, based on its good reviews. Staff was amazing, however, I had to wait an hour to be seen to by the optometrist. He was nice, but not even slightly apologetic (Staff totally was). He insisted, even though I had signed a waiver to avoid it, on dilating my eyes. After dilating my eyes, I went back to the waiting room where the Dr made me wait ANOTHER hour to check my eyes. All in all, spent 2.5 hrs here where usually I can get in and out of an optometrist in half an hour.

David Scholnick

Very Highly Recommend. Great service and great care !! Dr. Newman is the best......

Terry Ervin

Dr. Newman and his staff have consistently, year after year, taken great care of me and my family since we moved back to the area over 15 years ago. We are grateful for their professional attention to our vision needs over the years!