Reviews of Ultimate Eyecare Santa Fe (Optics Shop)

John C Freeman

I have been wearing glasses for over 51 years. If your glasses need adjustment, Ken takes the time needed to assure the highest quality vision outcome with the most comfortable fit. Ken has adjusted multiple pair for me and the outcome is always better than expected. Ken and Mona work very hard to exceed the vision expectations of their clients.

Robin Franke

I was looking for a new Eye Doctor to fill my prescription for reading glasses and happened on Dr. Rasmussen's practice by chance. I agree to pay an additional fee for their Optical Coherence Tomography which allowed me to avoid dilation. The amount of eye health intelligence that came from the OCT was amazing. I was so impressed that I have urged my wife to shift eye doctors over to Dr. Rasmussen.

Laura Ware

Dr. Rasmussen always checks my eyes thoroughly and explains things so I can understand them. He is very professional and has the gentle touch.

Pauline De Santiago

My experience with Dr. Rasmussen has always been great. Will definitely return.

Zaya Armijo

Dr. Rasmussen takes the time to get to know you and your eye care needs. He is extremely informative and give a detailed explanation of what is going on with your eyes. Th optical shop has a wonderful selection of frames and will go out of there way to make sure you get exactly what you need. The front desk is very helpful and welcoming. Additionally, Ultimate Eye care is now offering the Optos Monaco to decrease the necessity of dilation. The Monaco not only takes about a 200 degree photo of your eyes, but it can also scan through your retina so that Dr. Rasmussen can evaluate the health of your eyes where the naked eye can not. Overall, Ultimate Eye Care is Ultimate Eye Care

Rick Silver

Welcoming office and excellent diagnosis by Dr Rasmussen. Will return

Lisa Ortega

Dr. Rasmussen is the best eye doctor. I won't go anywhere else. His staff is friendly and professional.

jerome ginsburg

this was my first appointment and his ability to explain what was happening with my eyes was understandable and informative.

Ken Shaw

Hooray! I get to have cataract surgery! This really is good news, as I will soon be able to see much better. Thanks for the excellent care,

Joan Viele

For 20 plus years I have relied on Dr. Rasmussen and his staff for yearly eye care and excellent advice on keeping the world looking sharp! I am happy to recommend Ultimate Eye Care.

Ruthbeth Finerman

A number of locals recommended Dr. Rasmussen - and for good reason. Short wait time, courteous and skilled staff, and a thorough and detailed checkup. Dr. Rasmussen took time, not only with tests, but in explaining every test and result. The glasses shop has an excellent selection of frames and specialists in both progressive and photochromic lenses and explain your options in great detail. Not inexpensive but not outrageously expensive either. I'm waiting for my new prescription but am optimistic that my vision will improve with their care in evaluating my needs.

N A

***REVISED April 1st, 2017: I was contacted by the practice manager via email who offered a partial refund and an opportunity to find a lab that would produce the progressive lenses correctly at no charge. ___________________________________________________ After 3.5 months waiting for correct glasses (and I still didn't get what I paid for)*** Bottom Line Up Front: nice people who work hard, but lack ownership for their mistakes and lack the technical expertise to provide progressive lenses. GO IF you require straight-forward single vision glasses. DO NOT GO IF you want progressive lenses. ---------------------------------------------------------------------- TIMELINE OF WHAT WENT WRONG: Eye Exam -- excellent 4 weeks later (holidays delay)... 1st Glasses -- lenses PERFECT, frames assembled INCORRECTLY fell apart as I walked out the door. 3 weeks later... 2nd Glasses -- (different lab) frames PERFECT, right eye lens INCORRECT. (told to have prescription re-tested) 4 days later... 2nd Eye Exam -- excellent (same prescription as before) 2 weeks later... 3rd Glasses -- (same lab) frames PERFECT, right eye lens INCORRECT (same issue as before). GAVE UP on progressive lenses, requested straight-forward single-vision lenses. 2.5 weeks later... 4th Glasses -- single-vision lenses PERFECT, frames PERFECT. Requested partial refund for less expensive single-vision lenses. Staff refused, saying that cost was absorbed by the re-make of glasses. Told staff member how I felt about it, and her response was, "...well I'll pass it along..." CONCLUSIONS: December 2016 to March 2017. SIX trips to this office. Ignored by office manager as I came in the door on final two visits. Now it feels like visiting State Revenue Office. No continuity of client information between staffers. I worked the HARDEST for these $800 glasses, which AREN'T what I paid for. Personally I paid for this office's mistakes in time, money, gasoline, and positive composure until now... What other recourse do I have? I challenge anyone from this office to take ownership and make this situation right. I will amend this review if that occurs.

Andrea Adams

Very nice office and staff is friendly and helpful.

M Pottern

Best eye doc in town!

A A

Wonderful experience