Reviews of Botwin Eye Group / Oculus Optical Downtown (Optics Shop)

rest relax

I went in just to browse and the lady working straightened my glasses for me :) great service.

Donna LaBombard

This is a great place to get your glasses. Sierra and Martha made sure they found the best glasses for my face, age and budget. Really cool French model with just enough spark . They were terrific- patient, funny and totally respectful! Go there- you won't be disappointed!

Cat

The office Downtown and on St. Michaels are beautiful, welcoming staff, very informative spectacular selection in glass's!! Dr. Mark Botwin is a great optometrist.

Adam Howell

Saw Dr. Micayla and ordered glasses; they arrived quickly, perfect fit. Great service and excellent staff, especially Lucia and Marinda.

Pl Dillon

I love Occulus. I love both stores in Santa Fe. Lucia at the downtown Store is the one I trust to assist me in picking out my frames. For me, she has the final word. Sarah has a good eye as well. Sarah actually introduced me to Lindberg frames. The frames are light as a feather! Everyone is professional, knowledgeable, patient & thorough. They carry a diverse selection of eye wear! Everyone at Occulus, thank you! Thank you Lucia for your patience & kindness assisting me.

Jerry Birnbach F I S P Assoc A I A

If you want great eye service and don't want lip service this is the place to go In the Santa Fe tradition a hardy welcome while doing a 911 repair in minutes Thanks

Carl Brune

I was visiting Santa Fe from out of town and one of the nose pads on my glasses broke off. My hotel was a couple of blocks away, so I just walked in. They fixed me right up in to time, free of charge. Good Karma.

Y Montoya

Congratulations on new office, LOCATION, LOCATION, LOCATION LOVE

Sarah Albarracin

I had such a good experience here. I highly recommend this place. They are very friendly and professional. I was able to get an appointment quickly. They have great selection of glasses. :)

Jac Burak

Helpful and kind staff, professional atmosphere, and wonderful selection of glasses. I will definitely be making this my primary eye care destination.

Torje Thoresen

Fantastic service! Nice, helpful and friendly people! Had everything I needed.

Daniel Solis

I have been with Botwin eye group for years. Always great service. Fast friendly service.

Kiko Rivera

The location was beautiful and the service was top notch. Their employees are well trained and very friendly. I highly recommend this practice for all of your eye care needs!

henri bijaoui

It was my first time visiting Santa Fe and my only pair of glasses I brought of course broke , looked for an optical closest to our hotel and came across Oculus. When I walked it I was impressed with the beautiful store and the two young ladies that were there Sarah and Marinda . I showed them my glasses and luckily it was an easy fix! They replaced all the screws in my glasses adjusted them perfectly and they felt brand new again! They Went above and beyond their service , were super friendly and professionally made me feel like I was one of their own customers! When I return to Santa Fe I will definitely come back and get glasses from Oculus because of the amazing service.

Patrick Jurney

Incredibly nice optometrist in a majestic setting. Really helped me out in a pinch.

Cynthia Laubacher

In Santa Fe on business and the glass popped out and in couldn't fix. The lovely woman at Oculus/Botwin to the rescue! Wish I had time to try on some eyewear. Great selection!

lizette rivas

Great service! I recently broke my glasses and went in for a new pair. The exam was quick! The technician was friendly and helpful. She helped me pick a great pair of glasses that fit my face shape! The doctor was knowledgeable and patiently answered all of my questions!

L

came to oculus for a read on my current prescription. had time to kill before my appt but was shooed upstairs by the downstairs eyewear person. when i had finished my appt, i was shooed out the door by the downstairs eyewear person. just a thought guys, you might want to make someone feel a tad better than an insect

Britt Becker

I visited Oculus while we were in town for vacation. They were SO nice and helped me adjust my glasses even though I wasn't a patient! Plus they have a great selection of really cute frames.

Jamie B

Friendly and helpful service!! Beautiful store.

Magda Prus

Great service, high level of competence and care. Wide range selection of frames and sunglasses. Overall, highest level care starting from eye exam, lenses selection and delivery of finished product. Getting new glasses can be exciting and fun!

Frank Murray

I had a wonderful experience at Botwin Eye Group today. Dr. Micayla Fisher-Ives was outstanding and answered all my questions with thoughtful consideration. I was nervous because this is my first prescription. Now that my vision requires glasses I feel confident that choosing Botwin Eye Group was the best choice. Additionally, Ashley, the receptionist, was professional and efficient at assisting me with my frame choice. The earliest appointments from the three other optometrists I inquired into was two to three months away. Therefore, I was pleasantly surprised that Botwin Eye Group was able to schedule me in less than a week of my initial inquiry. Save time and schedule you vision appointments today, I'm confident I made the best choice.

Michael Romero

Great place.

Roland Perez

I had a lense come out of my glasses and walked into their water street location to have them repaired. The friendly and welcoming staff quickly made the repair and my glasses were as good as new. This is a really nice location...

Miki Li

Very knowgeable and patient staff. They accept Medicaid and are very helpful and prompt in helping you know if and how you are covered. Excellent selection of glass models to choose from! My visit lasted almost an hour and no detail or question was left out. The reason for my five stars.

Juan Carlos Martinez

My experience with Oculus was fantastic! Sara, Miranda, Dr. Pop Botwin were friendly, funny, knowledgeable and professional. Entering their new space downtown off Water Street; I was greeted by Sara, who is beautiful, stylish and very helpful. Their selection of glasses is overwhelmingly exceptional for any style. I am extremely pleased with my purchase! Thank you! :)

annamarie eckerstrand

Dr. Johnathan Botwin, provided a professional and comfortable experience. His confidence and care as an optometrist was stellar. I highly recommend Botwin eye group.

Dave Weeks

Really pleased with my experience here. Great selection of frames, and terrific help from Lucia. Exam, and new lenses are have been right on target.

Amanda Rose

My entire experience at Oculus Eye Group was phenomenal! As soon as I walked in I was greeted by lovely and professional staff. Dr. Mark is great, and I find myself looking forward to my next visit to my eye doctor. The selection of eyeglasses did not leave anything to be desired, and I was taken care of from the moment I walked in the door, to the moment I left!

Erin Bingaman

Went in one morning with a very bent pair of Ray Bans, and Marinda fixed them perfectly for no charge! She was so sweet and it’s a very cool space, it was fun to try on the different sunglasses!