Reviews of EyeWorks (Optics Shop)

474 West St, Keene, NH 03431, United States

Average Rating:


We offer you the reviews of people like you who are consuming the services of EyeWorks (Optics Shop) in the state of New Hampshire.

Currently the firm receives a score of 4.4 stars over 5 and the rating was based on 44 reviews.

You must have seen that the average score it has is high, and it is based on a very high number of scores, so we can conclude that the score is quite credible. If many people have bothered to give their review when they've done well with the service, is that it works.

As you know, we don't usually stop to give tatings when these are positive and we usually do it only if we've had a problem or incidence...

This Optics Shop belongs to the category of Eye care center.

Where is EyeWorks?

REVIEWS OF EyeWorks IN New Hampshire

Bill Earley

Very good professional

craig bourassa

Great place to do business with, i have never had an exam that made sure i was seeing correctly, wow what a difference

Linn Herron

chaotic billing practices . Office visit was 9/13/16. 6mos later bill still unresolved. No help from NE Eyeworks. we will seek another provider.

Wink Faulkner

Robin was most friendly and helpful in getting me to try a some new frames, which I resisted initially. With all of the compliments I receive about my glasses, even six months on, her recommendation is proving to have been spot on. I've never felt better about wearing glasses! Thank you, Robin!

Erika LaBarre

janet penfield

I have been using Eye Works for many years, the staff is just the best. They take care of every small problem with a smile. Dr Higley is very thorough and all of the equipment is the most up to date as it can be.

Jennifer Stanowski

I switched my eye doctors and they are amazing !

Eleni Sousa

For years my eyes have been bothering me and I could never really pinpoint why. Dr Higley and staff took the time to figure out my issues. Unless we move, I don't see myself going elsewhere!! I am beyond grateful!

Titi Kolawole

Just to let you all know, they don’t accept VSP (third party insurance) and will bill as medical instead. Chaotic billing process to be quite honest. Most practices let you know right away if the claim goes through or not. Also should aim to collect all patient info so that patient is aware of any billing issues ASAP for convenience sake. Came in to purchase glasses couple weeks after my appointment and was told i had to first pay a balance they didn’t inform me of at first visit. Ended up with a $290 payment outta pocket for one routine visit. Thank you but no thanks! Staff seemed really nice though, just billing system sucks!

Jay Raynor

Another terrific experience. I had to have my lenses replaced in some sunglasses almost 2 yrs after I purchased them. They were still under warranty. Eyeware is a pay for what you get situation and these guys have a great selection and range.

Vonn Ray

Barbara Kasper

Dr McMahon has been our family's eye doctor for more than 20 years. He is unfailingly kind, gentle, and thorough. He's exceptionally competent and is always abreast of the latest technological advances. He is always willing to explain what he is doing and to answer any questions. His enthusiasm for his profession and his concern for his patients is obvious in all he does. His advice has always proved correct - and he's also lots of fun. I cannot speak highly enough of him, and I recommend him unreservedly.

Jason Halverson

my daughter had come here and if she hadn't we wouldn't have found out anything about her eyes. Thank you, Dr. Mcman

Bruce Monroe

The staff and doctors care are always second to none. No matter what kind of day my daughter is having.

Daniel Liberatore

I wanted to take an opportunity to thank Dr. Higley and his wonderful team at EyeWorks. I needed an urgent visit, and they were over-the-top accommodating and flexible. Everyone was very pleasant, professional, caring and efficient. Dr. Higley quickly identified the source of my eye discomfort and painlessly removed it. I am very grateful and an appreciative, and I would highly recommend EyeWorks! They are exceptional!

Michael Alon

After being mistreated and ripped off by another eye glass place in manchester,vt a friend suggest eyeworks. AWESOME! My last exam I had 4 year son with me. They treated both of us like family. Thorough, friendly and good selection of glasses. Had my glasses you over a year and needed adjustment. They adjusted them perfect and as soon as I walked in. I live nearly an hour away and it's definitely worth the trip for there professionalism.

Kerry Wisner

Very friendly people. They listened to my concerns, and the glasses I ended up with are great. I can't say enough good about my experience there, or in the service they provided. I have already recommended them to family members.

Liz Prevost

Only bought glasses here, did not have the exam . Came in here after not even being acknowledged until my way out the door at the un- named optician across the street. Excellent customer service. I would recommend for anyone. It was nice to be acknowledged as soon as I walked in the door. Excellent frame selection and quality glasses. I would recommend to everyone.

Stanley Hutchings

Wayne Hartz

Excellence- from eye exam to final product. Quality and service surpassed my expectations through process, including standing behind their product. Would return and recommend to family, friends. Thank you.

Jen Joslyn

Walt & janet Gliem

Recently while in New Hampshire for a wedding my nose piece on my Silouette eyeglasses began to separate. I stopped in Eye Works to see if they could help before my glasses became unusable. Staff was friendly, courteous and extremely helpful. Within 10-15 minutes the not only replaced the faulty clip but also the opposite side. On top of this they would not accept any reimbursement. Thank you Eye Works for all your help. The weekend wedding was totally enjoyable thanks to your kindness. If I lived nearby you would be my new eye shop.

Monadnock Shopper News

Gabe Shakour

Great service. They really strive to make sure you get the glasses or contacts which suit your lifestyle and wallet.

Web Coder

Experienced team, courteous staff, nice office, affordable rates. What more can you ask for?

Joseph Meagher

Dr. Dexter's fixed my glasses at no charge even though I did not purchase them there. Danielle was extremely courteous and helpful. Thank you

Frank Fezishin

No wonder EyeWorks is number one in NE providing excellent service

Rachel Butler

Amazing service! I needed an exam and glasses before leaving for vacation the same day as my appointment. They got my exam done, suggested awesome new contacts, and I walked out with new glasses in my hand. Highly recommend

Aron Carrier

Nice and courteous. Also it is important that they did not pressure me into an expensive pair of glasses. Just informed me. What else could you ask for.

Daniel Yang Zhao

I haven't been to the optometrists for a few years and my visit today was seamless. I had blurriness in my left eye and I was worked into their busy schedule the following day. My first impression was that the office is comfortable and welcoming. The staff was incredibly hospitable and I was promptly seated into the exam room shortly after arrival. After almost no wait, Dr. Higley arrived and preformed a very efficient and thorough exam. I was really impressed by Dr. Higley's knowledge and his ability to empathize with my situation. Overall, this is an outstanding practice and one of the best medical appointments I've ever had. I will for sure recommend Eyeworks to friends and family.

Cileia Vieira

Wonderful people! Wonderful service! Every time!

Kerry Monteiro

Eyeworks has always been awesome to me and my whole family. They are friendly, knowledgable and professional. They are also very PROGRESSIVE, which I feel is super important. Every time I go to Eyeworks, there are new and improved products and methods that they share and explain to me. This makes me confident that I'm in good hands. I also love their selection of eyewear, and although the high end brands can be expensive, I appreciate that they offer all of the top designer names (in addition to the normal and lower priced brands). Great job Eyeworks!

Eric Devine

Elwood Hodge

It was the first time I have had my wife and me have I exam that was so detailed and everybody there after work from the receptionist to all the staff the doctor very informative and I will be going back there every year until I go see my maker I was very impressed I'm used to going to Walmart but never again thank you

Steve Brown

Had metal removed from my eye this evening and never had a better experience with an eye doctor, didn't feel a thing and was in and out in under an hour as a walk in customer. I found my new eye doc

Trevor LaBarge

This was my first visit to Eye Works, and my first time ordering a pair of prescription glasses. I was very impressed with their online tools, which made it easy to schedule an appointment and fill out the new patient paperwork ahead of time. The people there are very friendly and great at explaining things and answering questions. They have modern equipment and a very good setup for moving through the screening process in an efficient manner, and also provided helpful guidance in selecting the best frames and lenses to meet my needs. Though I have not received my glasses yet, I could not be happier with the experience so far.

Amy Atchinson

Carrie Chandler

Sandy McGuirk

Amazing! They were so knowledgeable with every step. Can't wait to pick up my glasses!

Shawn Lund

I continue to go to Eyeworks because the service is exemplary. They take their time and truly want to help you with your eye care and eye wear. I always leave feeling more than satisfied.

Justina Vasiliauskaite

Sheryl Ann

I recently had an eye exam, and I found out that my eyeglasses prescription from Eyeworks from two years ago was way off. I’d been wearing the wrong prescription for two years. So, I had to pay close to $1,000 all over again because of a mistake Eyeworks made. Although I can’t say that I’m surprised, because when I picked up my contacts at Eyeworks two years ago, the prescription was incorrect on those, as well! I would not recommend going here at all.

Thomas Clukay

Robin is a sweetheart. She put up with fine tuning the fit on my glasses for over half an hour and never once threatened me! LOL. Thanks Robin! :-)

John Boudreau

My family eye doctor for a while but they dropped my kids when they changed ownership because it was CHAMPVA Military insurance and NH Healthy kids, checked in a year later after changing my kids to Keene Eye Care and they still would not take the kid's insurance. When I went in today to the pile of paperwork and reading for my exam I decided to leave for my kids doctor also. The check in is fast and they don't ask you the same pile of questions everytime that having a computer should avoid you doing. The people at EyeWorks are great, the actual exam is great, the repetitive paperwork is a pain and having to use two different doctors was a pain. So I changed to my kids eye doctor. Both places are great!

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