Reviews of Concord Eye Center (Optics Shop)

2 Pillsbury St #100, Concord, NH 03301, United States

Average Rating:

DESCRIPTION

You have all the opinions of real people like you who purchased the products of Concord Eye Center (Optics Shop) in the area close to New Hampshire.

Nowadays the business receives a rating of 3.4 stars out of 5 and that rating has been based on 19 reviews.

As you can read, its rating is average, and it's founded on a large number of opinions, so we may say that the assessment is quite credible. If many people have bothered to rate when they've done well, it works.

As you know, we do not usually bother to place tatings when these are good and we usually do it only if we've had a problem or incidence...

This Optics Shop is classified in the category of Ophthalmologist.

Where is Concord Eye Center?

REVIEWS OF Concord Eye Center IN New Hampshire

Lauren Metzger

I've gone to The Eye Center of Concord for about 6 years and never had any issues with them until last year. I lost my glasses which I am legally required to wear while driving, and my old glasses were too weak of a prescription for me to feel comfortable on the road. All I needed was a simple eye exam so that I could get new ones. But when I called and explained the urgency of my situation to them they didn't seem to care and offered me an appointment about 3 months away. They refused to offer me anything sooner even though I told them multiple times that I really need to get in ASAP and this was a matter of my ability to safely drive. When I called a second time, this time to ask about trying contacts to see if I could get in any sooner, I received the same treatment. It wasn't until I finally threatened to go someplace else that they offered me an appointment the next week. I have no idea why they didn't offer me that appointment to begin with, but I was so put off by my experience with them that I will be going someplace else for my eye exam this year.

Bobbiejo Downs

You can get your eyes tested and pick out new glasses at the same location. Very informative and they take the extra steps to make sure you have the correct strength of script for glasses. They also take Medicaid.

Arielle Slam

the phone number all over their website doesn't even work. it says it is not in service

Ron Jobel

Go in immediately and they got me into lazer surgery later that day

Nicci S

I had no problem with the drs or nurses they were great. The only problem i had was when i went to pick out my new glasses the woman i had was rude and had her nose in the air because my medicaid was covering it. She practically through the box of medicaid approved glasses on the desk and rudely said pick one.

Debra Syrene

I have Dr Hall he is excellent, professional and follows up with with preventative care. First problem do this last visit and inconvenient as I travel . hopefully they will improve.I got call reminding me of Dr eval visit .I did d not get reminder for 30 min sooner the yecjniqion and evaluation periphery So I miss it .reschedule. Was not able to review in person results test. So hopefully both departments will coordinate in future.

madison allard

Not easy to work with..... i went in 2 weeks ago and spoke to the manager (Rob) to have lenses made for my glasses, i then left and live about an hour away.... and still DO NOT have my new lenses..... and nobody picks up the phone when a patient calls. I am gettin super annoyed with trying to go here and getting glasses/ lenses. I spend a good amount of money here.... its very frustrating. Ive left messages and they must never check them! Pretty disappointed overall.

Sherrie Fontaine

As I moved and needed a new, local eye Dr and my prescription for contacts was running out, I called in Sept for an appt, and I received one 6 weeks later. My appt was for 2 pm and I received a call at 10 am on that day that they needed to reschedule. I couldn't get another appt for 4 weeks. Meanwhile, my prescription had run out and I had no more contacts on hand. My appt with Dr. Bryant went EXCELLENT and I loved her! However, she gave me a lesser script to try and told me leave a message if they worked or not. I did leave a message within her requested two days and to give it time to get logged or whatever, I then waited almost 2 wks to order through 1-800-Contacts. Now, as I see several days later, the status is "verifying prescription with Dr", I have called the Eye Center. They said I needed to call 1-800-Contacts, who told me they had TRIED contacting the Center with no results. I called BACK to the Center requesting my prescription be sent to me so I could sent it to 1-800-Contacts myself and was told they would call me right back. Two hours later, I call and the receptionist just put me to a voice mail, but as the message is cut off, I don't know with WHOM I left a voice mail. So...beginning in September, I did what I could do and still haven't received my contacts. Not happy.

Kevs Hi Tek Tanks

After going through the Lasik procedure with them, and them not completely correcting one of my eyes. They are extremely hard to keep in touch with. I never get any of my calls returned. It's very frustrating to have to deal with one eye not being 20/20. I was very patient with them at first. As it is, I had to wait 3 months just to re do the surgery. Now its going on a additional 3 months that they can't get the laser back to fix my eye. I'm not impressed by any means. Go elsewhere for Lasik and possibly any other eye care need...

Lisa N

Went for contacts in June. It took until 3rd week of Sept to receive them. While we did have to try a couple of different kinds, the primary holdup was that it is impossible to schedule these folks- you may need an appointment in 3 days, but have to wait 2-3 weeks to get in. It is horribly frustrating, if you have an immediate need to see. I also feel like I was gamed. I hung with these folks for months because they had my money. Imagine my surprise when after FINALLY getting a prescription for contacts, I got presented with yet another unexpected $150+ bill. I was livid. So to summarize, it took 3.5 months to get contacts; the cost for contacts + exam was over 2x what I have paid locally at other private doctors. Oh, and to top it off? They would not give me a receipt for the contacts when I paid for them, claiming they could only mail it. So I have to wait, wait, wait, yet again, before I can hope to be reimbursed by my insurance company. No one in the office really seems to care about customer satisfaction. The last time I went in for an office visit, a gentleman and I walked in about the same time. As soon as we got to the reception desk, the clerk inexplicably got up and walked away. We were left standing there for several minutes. We were both kind of surprised, to say the least. They also do not take most insurance. I will go elsewhere next time. I have no special eye needs- there is no reason I need to pay this much money and experience this much frustration for a simple set of contacts and glasses.

Sheila V

I came here looking for green, semi rimless frames for trifocals. Gary went through several catalogs for me and found the perfect ones. However, I had a difficult time getting used to the tri-focals. He sent them back 3 times to be adjusted and then we determined I should try a pair of single vision for distance and a pair of bi-focals for computer work and reading. What a difference it has made, and I didn't pay anything extra for the several pairs they remade for me to make sure they were exactly what I needed. I highly recommend the Eye Center of Concord Optical Center!

Sarah Duval

J Johnson

Emma DeGregorio

Caitlyn April

Thier retinal "specialists" dont dont operate on monday and refuse to give medicine on fridays, so that dr d. Can improve his golf swing. He preys on the elderly, mostly, but refuses to do a darn thing about helping a working girl keep her vision. Treatable, yet he refuses. This place is a joke and has cost me more then half my vision with their petty golf swing games. They dont listen to thier patients!

Peggy Sharby

Dr. Wasserman recently performed cataract surgery on me. He is easy to talk to, clear with information, and an excellant surgeon. I was nervous about surgery to my eye and pain involved with it etc. The medication used relaxed me and blocked out all memory of what occurred. I was thrilled! Nurses were attentive and thoughtful. It was an all around excellant experience. Plan to have my other cataract done with him as well at the Concord Eye Center. Thanks to all involved for their skilled care. Margaret Sharby

Tabby Tabs

I had a very poor experience today would I care I let my father go in at 82 years old being an Alzheimer’s patient not knowing or understanding what’s going on with his eyes I got handed a piece of paper with two symptoms were in on it I want my father had basically into words I was told that my father will not see soon I don’t know how soon because I never get to talk to the doctor

أبو عهد الحداد

Sean Dunker-Bendigo

Business Hours of Concord Eye Center in New Hampshire

SUNDAY
CLOSED
MONDAY
8AM–6PM
TUESDAY
8AM–5:30PM
WEDNESDAY
8AM–5:30PM
THURSDAY
8AM–6PM
FRIDAY
8AM–5:30PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Concord Eye Center en New Hampshire
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