Reviews of Optic Gallery Summerlin (Optics Shop)

Alyssa Anzilotti

I highly recommend Optic Gallery Summerlin to everyone! The staff is always so warm and welcoming, they make you feel like family! They also have a huge selection of glasses and I know I can always find the perfect frame! Dr. Jordan is very kind and is very thorough with his work!

Margie Gallegos

Dr. Andrea Radtke is PROFESSIONAL, CARING, KNOWLEDGABLE, and really showed CONCERN in guiding me with my contact lenses. Her efforts were way above average! If you're looking for someone with all the above PLUS PATIENCE, you need to see Dr. Andrea Radtke! I highly recommend her services!!

Cesar Diaz

Really friendly staff, it was a really good and fast experience

Myk Hollis

This place rocks! They have super cute and trendy glass frames for everyone in the family :-)

Marta Roth

Great place, lot of choices . Optical tech was helpful not pushy. Doctor was able to refer me to ophthalmologist for my glaucoma.

Michelle Reed

loved it

Vicky Huggins-Nelson

I had the most thorough eye examination I have ever had. The Dr and staff explained everything to me leaving to questions unanswered.. Very clean office and Dr and Staff very friendly. Definitely recommend this Practice

Sarah Bass

This place is great! Prompt service, kind knowledgeable staff, wonderful interactive doctor.

Ashley Lang

This will be my optometrist! For exams they are GREAT! However..... it took over 2 months to get my glasses as their lab kept messing up the lenses. I love the Tiffanys glasses that I got, very much, but I won't be getting glasses/lenses from them again.

Jairus Evangelista

Best just like brimhall eyecenter

Tamara White

Best around! I have been going to this office for the past few years and have always felt very comfortable and welcome. It feels like a family atmosphere at this office and I hope this review will bring in others who are looking for a great experience.

Diego Castillo

Great service.

Dorette Caldana

The Optic Gallery Summerlin is the only place to go for a thorough exam. Dr. Jordan has a fabulous team and uses state-of-the-art technology to complete your examination while providing quality service to clients. I highly recommend Dr. Jordan and his staff!

James Pollard

I recently called the Optic Gallery in Summerlin for an eye exam. They were able to get me in that same morning. The staff was very helpful and professional and the Doctor was excellent. Their office was quite comfortable and they had an excellent variety of frames to choose from. I will continue to use their services for my optometry needs in the future and recommend them highly to others. James Pollard III LtCol, USAF, MC (Ret.)

Saint Rutts

I arrived early and was seen early. The staff is friendly and competent. I requested dilation and digital retina photography (DRP) and both exams were conducted quickly. This was probably the most comprehensive and thorough eye exam I've had yet. The doctor took her time and completely explained the results of all the tests and examinations. I have a complete understanding of the health of my eyes and look forward to a follow-up in a year's time.

Verbal Flint

I went expecting the great customer service and warm and friendly staff everyone writes about. Lerner was rude and touched my child’s eye with unwashed hands and took phone calls and texts during the examination. From my seat near the door, I heard a staff member discuss HIPAA protected information very loudly. It goes without saying that we’ll never use or recommend this location again.

aceproduction22

Incredibly Customer Service, selection, and vibe! I went in to have high-end frames repaired. It was a simple repair and they didn't charge me. And offered me coffee on my way out even though I didn't buy anything. But I will definitely be going in there for my next eye appointment and to get my next set of frames/lenses

Jason M

Super polite, professional, and helpful staff at this location. The doctor did an amazing job helping my little girl. Will use this for all my vision needs!!

Dan Moore

I just left there a minute ago ... I read the reviewed and came in to fix my glasses ( bought somewhere else) - waited 10 minutes and was not charged for the repair !- thank you ! You earned my business ! Will be back to get my new prescription glasses later this year !

laura puga

Yes they are very nice when you come in, however when it comes to solving issues they are incompetent i waited a whole week after leaving 2 messages for someone to get back to me i finally called back and thank God i did no one had any idea i was suppose to get a call back WOW. Not to mention they ordered the wrong prescription the first time i had to reschedule a second appointment to get the right prescription overall it took them 3 weeks to get me the right contacts HORRIBLE!

Redrock Coop

Awesome staff that hooked us up with solar glasses!!

Jessica Monje

My family and I have been coming here for years. Doctors and staff are friendly, knowledgeable and always helpful!

Tiffany C

I do not recommend this place! I had an appointment on 7/08/19 and was told it normally takes 7-10 days to receive my glasses, but they will put a rush on it and it will take about 3-5 days! Here we are 7/18/19 and yet I still have no glasses and not sure when I’ll have them. I work early mornings 4am and it’s dark at that time of hour, I’ve been taking risks driving without my glasses and not happy at all. I’m so upset and should have went elsewhere.

Beauty Ellis

Love this place they are professional sweet patient and kind!

omid A

KNOWLEDGE AND AMOUNT OF THE SERVICE TIME YOU RECEIVE IN THIS OFFICE IS AMAZING. DR. JORDAN IS VERY KIND AND ANSWERS ALL MY CONCERNS AND QUESTIONS. DURING MY ENTIRE VISIT I NEVER FELT HE IS IN RUSH TO FINISH AND LEAVE. HE GOT US INVOLVED IN MAKING DECISION ABOUT CHOICES WE HAVE AND HE RESPECTS YOUR FINAL DECISION. THANK YOU AND GOD BLESS.

Charmaine Connor

This is the first eye doctor I had seen when I moved into town and it looks like the only office I will go to. The staff is always friendly....wonderful staff, and the doctor doesn't make you feel like he is rushing you through the appointment. Often times you feel like cattle being rushed in and rushed out, not here. Dr. Jordan explains everything and took the time to listen to my questions and did not leave the room until I was totally satisfied. This is a rarity in the medical field. This office is a keeper for me.....thank you :)

Kim Davis

I had a very good experience at Optic Gallery Summerlin. Dr. Radtke and the staff are very courteous and professional. I felt as if my satisfaction was of the utmost concern. When I arrived I was greeted promptly and after filling out paperwork, I was pretested by Nikki, who was very friendly. Dr. Radtke gave me a very thorough exam and explained in terms that I could understand what my prescription indicated about my eyesight. Following my exam the doctor informed the optician, Cindy what my needs were. Cindy took the time to help me pick out several frames for my consideration. She also fully explained to me what my insurance covered. I would highly recommend Optic Gallery Summerlin to all of my friends and family.

Kortney Crowley

Amazing office with personal staff!!! So grateful for them to offer solar eclipse glasses! ❤️

Mike Merrill

I was very pleased with my exam and glasses. Everyone was very friendly and easy to understand as well as helpful. I will be going back! Dr. Wess Jordan was awesome and explained things better than any other Optometrist I've seen in many years along with very useful information. Most pleased indeed.

Michael Moorshead

Helpful, friendly, professional, quiet.

Dina Harrell

Everyone was awesome! Very warm. I felt like family :-) would definitely recommend to any one concerned about there eyes. Dr. Wess Jordan is very precise and caring. I am truly excited about picking up my glasses!!!!!!

Joseph Romero

I have a new awesome optometrist! Shout out to Wes Jordan and his staff. All very professional and courteous bunch of people!

Lexi Fears

The staff here are very friendly and polite and the office is clean and pleasant. They have a wide selection of frames available at a good price range. I will definitely be back!

James G. Davis

very professional...extremely polite and gentle

Julius Gray

Super nice facility! Everyone was so helpful in assisting me with my questions regarding insurance and contacts! This is my second time here and the only place I'll go for eye care in Las Vegas! Everyone contributed to a comfortable environment and made the experience pleasant. Thanks again!!

Anne McGuire

Very nice people here. I was in and out in under an hour and had my glasses ready in just a few days.

Dale Haney

Waste of my time I booked an appointment last week as soon as I got there this morning they couldn't find any appointment booked and said that my plan doesn't cover vision when I set up an appointment with them not even a week prior gave them my member number and everything not only did they not call and verify that I couldn't be seen the lady at the front desk let me fill out the forms and told me I'm not covered and to be seen for a normal exam would be $99 very unprofessional if you have Health Plan of Nevada Stay away from this office

Elizabeth Sanford

Friendly, understanding, patient; just a fantastically great experience from start to finish. The staff is very knowledgeable, accommodating, and just a fun conversation. It was a pleasure to have Optic Gallery service my optical needs.

Herb F

I have had many eye exams in the past 60 years.And I have never had such a professional exam in my life. Dr. ANDREA RADTKE, is the without a doubt the BEST OPTOMETRIST. AND THE MOST CARING DOCTOR THAT I HAVE EVER BEEN TO. I WISH HER WELL AND GOD BLESS HER And the staff at OPTICAL GALLERY ARE GREAT. I WILL REFER HER TO ALL MY FAMILY AND FRIENDS WITHOUT ANY HESITATION. MR. Herbert Faerberg

Dave Bonderenko

Staff was polite, the quality of the glasses we're terrible. Even with the help of insurance there was a lot of out of pocket expence. The lenses were supposed to be non scratch and prevent night blindness. I had to make many trips back to address problems and they were never solved. They did offer half off to fix the problems. I have worn glasses for over 25 years and never experienced any problems as I have here. I will pay full price elsewhere and eliminate the hassles experienced here.

Kevin Alvarado

The staff and everyone are very welcoming , caring and friendly. I will definitely be refferring my family and friends.

Kyla Ferentz-Hughes

Worst opticians I have ever experienced in my life! I made my first appointment, which I had to cancel due to a migraine. The female that I spoke to was not happy that I cancelled and told me in no uncertain terms that if I cancelled another appointment then they would charge me. I was so upset I hung up, she made me feel as though I was lying just to get out of an appointment, people that suffer with migraines know that it would be pretty useless turning up for an eye appointment with migraine! My husband talked me into making a second appointment, which I kept, and I liked Dr Jordan. At the time of the contact lens fitting Dr Jordan did say that it wouldn't be perfect, which I put his comments down to me having the start of a migraine. I ended up getting the trial contacts anyway, the only thing is when I was able to wear the contact, I noticed I couldn't see, anything. So I called to make a appointment to go back in. I was told they couldn't get me in, I told them I could wait until they had an appointment it wasn't urgent as I had my glasses, again I was told they couldn't get me in, but I could go in to sit and wait. I asked what the point of this was as I could waste a whole day without being seen, the person then said oh we'll make sure we see you before closing! If you make sure you see walk ins, why can't you get me in any other time? At this point I asked for my prescription to be emailed to me, and I've gone elsewhere to fill it. I will not waste my time, energy or money with this optician again. Not only was I made out to be liar, my trial contacts aren't right, and the person that took my call wouldn't give me an appointment.

Dani Arnold

Overall a great experience here. Everyone was really friendly and eager to help me with my vision concerns.

Gary Hosea

Optic Gallery Summerlin has Superb Doctors and the Team of Tech's really take care of the Patients!

Samuel Deimos

A very good place for eye exams, definitely reccomended.

arte nathan

These guys are great: quick, easy to understand, very professional and nice.

Daniel Coronado

I have seen many optometrists over the past 10 years and it has always been for contacts. A few days ago for the first time I went and got fitted for glasses. From start to finish, my overall experience was better than I had anticipated. From the eye tests with the puff of air in your eyes to seeing the actual optometrist for the eye exam, I was very pleased, at the least. The optometrist was very knowledgeable (I would hope) and he pointed out a few things I did not know about. Also, his recommendations for glasses and contacts were very much appreciated. Sadly, I am moving to NY in 1 week so I won't be returning to this office but if I weren't moving, I know for sure that this office would be the only office I would ever return back to for glasses, contacts and eye exams. I definitely recommend this office hands down, without a doubt!

Ian Rogers

Simply put, Dr. Jordan is amazing. Getting my first pair of glasses was a whole lot easier than I expected. They have tons of choices for frames. Friendly staff as well. Great value overall.

Kelley Belisle

They were very friendly and helpful.

J W

I love Dr. Jordan & his staff! My son & I have been going there for years! They go above & beyond to try and help you.