Reviews of Family Eyecare Associates (Optics Shop)

Cindi Martin

Established patient for several years. Could not get an appointment in Sparks for over 3 months. They absolutely do not need patients. Could travel to Mt. Rose location and get an appointment in 2 months. My husband was in an explosion. Glasses saved his eyes but terribly damaged. Can’t wait 3 months. Scheduler was advised of situation.

Amy Toland

My daughter absolutely loved her first exam with Dr. Becky Humphreys. She was kind, caring and thorough. We will definitely utilize her services again in the future!

Jim Merlino

My family has been going to Family Eyecare for quite a few years and I would definitely recommend them!

Kathleen Zegers

I love the "family" feel at Family Eyecare Associates! Our extended family all go there! Thank you Sallie for working for such a great place!

Clyde Frolich

I have been a patient of Dr. Becky Humphreys at Family Eyecare Associates for many years. I have always received excellent care and service with the utmost of courtesy. I highly recommend this practice to my friends and anyone seeking a very high level of eyecare. The facility is always clean and sanitary and the staff is friendly, efficient, and prompt.

Eric Stutzman

Every time I go to Family Eye Care Associates I have received the best possible care. From their relaxing waiting area to their above and beyond helpful staff, they always provide top-tier assistance.

Larry Greenleaf

I'm a new patient of Dr. Umari Duffus. He was very thorough and very professional. He's a very smart man and he takes your vision care very seriously. He is great with kids, my daughter liked him. The front desk ladies are first rate and the Optician was awesome and very personable. I absolutely recommend Family Eyecare Associates!

Adam Welmerink

My family has been going to Family Eyecare Associates since I was 2 years old. For the past 33 years they have taken great care of me and my family. We have seen all of the doctors in the practice and have had amazing experiences with all of them. I would highly recommend them to anyone looking for caring, quality care.

Edward Salcido

The Doctors are fine. It's the young rude and condescending girls you have to interact with to schedule appointments etc. are a nuisance.

Ann Eastwood

Dr. Cooper and the entire staff is great - they seem to really understand that OUR time is important as well as theirs and I really feel I've gotten top-notch service with this office.

Kathleen Murphy

I have never had a bad experience at Family Eyecare. The front desk staff are always friendly and helpful, the Glasses and Contacts staff are professional and thorough, and what can I say about Dr. Becky? She's the best!

James Alexander

This is an amazing office. It had been quiet a few years since my last eye exam, I wasn't nervous but didn't know what to expect as a new patient. Dr. Cooper and the whole staff put me at ease as soon as I walked in, there has been a lot of changes over the years and they all took the time to explain everything they were doing and why. Dr. Cooper is very friendly, personable and really takes her time during the exam, you can tell she truly cares about her patients. Thank you Dr. Cooper, I'll be a patient for life. James

Don Robertson

My experience, for over 30 years, has always been exceptional. Dr. Dennis Humpreys and his entire staff are all professionals. The level of courteous, friendly, and effecient service is outstanding. Family Eyecare has always been willing to invest in new technolegy to stay on the cutting edge.

Holly Bromley

I've been a patient of Dr. Denis Humphries since he first established his practice years ago (you'll have to look that up since I'm not volunteering how long ago that was!) My kids are the third generation in my family to enjoy the exceptional care of the Humphries family. The care is exceptional and the staff friendly and professional. I've recommended Family Eyecare Associates to many friends over the years and none have been disappointed.

JeanieandGene Hall

The best, most nurturing, comprehensive eye care I've ever received. Dr. Cooper is such a joy and I always leave feeling happy. Thank you, Eye Care Associates!

Gail Perry

Friday 2/8/19 was my first appt at this office. I LOVE this place! Cori Cooper was my doctor and Melinda guided me on frames. Love the both of them as well, along with the young women that work the front office. Very happy with your service. PS: Gus did a great job as well.

Dody F

This is the best eyecare professionals I have ever worked with! I absolutely Luv, Luv Dr. Troy! I would recommend them to anyone.

Vonny Manna

My first appointment on 2/21/2019 was an excellent experience. Cindy was very kind and personable performing all the preliminary exams, and Dr. Katie Braganza was equally kind and very professional. Kristi assisted me with frames, and was very warm & helpful. Kudos to the entire staff. Really great bunch of people. The name is very appropriate because it felt like visiting a family. Looking forward to future appointments and will update my review as needed.

Benjamin Wood

Great optometrist. They treat you great and know what they are doing. Would recommend to anyone.

Lynford Disbrow

My dog ate my glasses and they were unusable with scratches and bent frame. I needed some pretty quick so I could drive. It has been a few years since I had my eyes checked or had new glasses. I was able to get an appointment for an eye exam right away so I went right in. The people I had contact with were very nice and professional. I selected a pair of frames, paid for them and assumed (the ass of you and me) that they would be finished in a day or two. This is day six and still no glasses. If you need glasses right away, this is not the place to get them.

Tim Naughton

I have been a patient of the doctors at Family Eyecare Associates for over thirty years. They and their staff cannot be more professional and pleasant. They have cared for three generations of my family and we could not be more pleased with the treatment and service we have received. As an example, when my mother was stricken with cancer and bed ridden, Dr. Denis Humphreys came to our home after office hours with the necessary equipment and devices to perform an exam so she could be fitted with new glasses as her physical condition deteriorated. That's the type of caring, dedication and respect I have witnessed. I would recommend Family Eyecare Associates to anyone without hesitation.

Doug Thomas

My wife and I are both patients of Dr. Troy. He is very profession and we would not go anywhere else.,

Duane Kellogg

I have been going to Family Eye Care Associates for almost 15 years now. They have been wonderful and Dr Troy is great. I run into him outside of the office and he still remembers me. My wife is now going there as well and has nothing but wonderful experiences. Their staff is very helpful and informative with glasses and helping you find frames that you enjoy.

Sylver and Gold

This whole office is amazing!!! My husband and I have been going to this one for 3 years, and I can say that they have always had the most respectful and fun office staff. We have seen different doctors within the office but I love that I can go to whoever has an appointment available when I need it. My husband is a truck driver so he can only come in on the weekends, so having Saturday appointments are awesome! Thank you all so very much for what you do!!

Annette Lucero

I have been coming to this office for 10 years and I love it! I travel at times and have had to stop in a few places out of state and I have to say this family/office is the absolute best! They have the nicest office I have been in with the best up to date equipment and systems in place. The staff and the doctors are very knowledgeable and thorough. I recommend them to everyone I know that wears contacts or eyeglasses or just needs help with an eye emergency. They also have the best selection on frames hands down. Very current and a wide variety for all budgets. I can't recommend them enough!

Cherise Oleson

This was my first time visit to see Dr. Marchant at Family Eyecare Associates, but I have taken my children there for the last couple years. He is always very friendly and thorough in his explanations. The rest of the office staff is also friendly, attentive, and capable. I would definitely recommend Family Eyecare to anyone looking for eyecare.

Krystal Pyatt

I have been going to Family Eyecare Associates for glasses, contacts and annual eye checkups for almost ten years. This is the first year that I unfortunately had a bad experience. I was told an incorrect date to receive my glasses (it was several days later and I had to contact them), when they did call they had conflicting information from my previous visit (they wanted me to schedule an appointment and glasses appointments are only a few days and at inconvenient times) then they changed their hours without telling me (I had spoken to a receptionist the day before and she said they closed at one time but I then discovered they were closing much earlier and I was forced to leave work early in order to get my glasses.) It boiled down to communication and when I tried to voice these concerns the receptionist was flustered and tried to pawn me off on someone else. The ten years I have gone there shows that they "were" good. Based on this experience I may be forced to look for an alternate eye doctor.

Michal Moses

I would recommend Family Eyecare to anyone. The doctors and the staff are friendly, competent, and it is always a good experience to go there.

Quinton Thomas

Dr. Troy is very well-trained, articulate and very thoughtful in recommending his eye cares. Thank you for your help.

Mike Strem

Dr. Marchant and his staff are very professional, competent and a pleasure to deal with. The facility is immaculate and service is superb. They also back up every thing that they sell.

Michelle Parvin

I would not hesitate to recommend Family Eyecare Associates for your vision needs. I have been a patient of founder Dr. Denis Humphreys for over 30 years and have witnessed the evolution and advancement of the practice since its humble beginnings on Baring Blvd, east of its present location. The "Family" in the name refers not only to patients served but to the composition of the practice; consequently, my kids are now patients of Dr. Denis' kids! The staff are professional yet caring and the office is very clean and comfortable. I also appreciate the fact that underlying health issues which may affect vision and eye health are considered prior to treatment. If you seek professional eye care and optical services, Family Eyecare Associates is for you.

Eberle Eberle

Complete excellence from service to professional knowledge. Would not go anywhere else!

Sarah Riley

I fully trust Family Eyecare Associates with me and my families vision. I know that keeping our vision at best is their #1 priority. They have cutting edge technology that most optometrist offices do not offer so I definitely feel more confident when I go in every 6 months so they can monitor the health of my eyes. Plus everyone that works there is extremely helpful and is so friendly! Their frame selection is very wide so you know that you can choose the perfect frame to fit your face shape even if they don’t have it on their boards they can order it in for you. I am also a contact lens wearer, so when I do order my contacts they arrive within a week.

Ruth Holland

I am new to this practice and am so very impressed with the entire experience. I have been to see the doctor twice for scary eye issues and each time everyone was professional, friendly and helpful. Everything was explained to me so that I could actually understand what was going on. I recently moved here from California and saw a doctor who's office treated their patients similar to cattle...very efficient I guess but made you not want to go back. Family Eyecare office is completely the opposite and I look forward to having them care for my vision needs for years to come.

Chuck Madcap

Dr Troy Humphrey is always professional and cares very much about my welfare . i have been coming to Family Eyecare for years and recommend them highly to everyone.

Rachelle Patterson

I've been going here for most of my life. This last time the staff was not very kind or helpful. First they got my order wrong on my contacts, and then They did not call to let me know my contacts were ready, but for one bad experience over all these years I can't complain too much. Dr. Cooper is wonderful and super helpful! The office is is clean, classy and makes for a very nice visit. All in all I really like this place.

Steve Bussa

Thank you for taking such good care of my family with their eye health since I am not in town to do it myself. I know you guys will take care of them just as good as I would.....maybe even better??? Sending warm thoughts from Florida, Dr. Bussa

Marliss Andrade

The staff was always friendly and helpful! They had a great selection of frames, and they also are very helpful with tips or different methods on how to put on contacts if your a first timer.

Cory Buchanan

We have been going to Family Eyecare Associates for years. Dr. Becky and the entire staff are amazing! We love them like they are family.

Alexandraa Pipitone

I have been with Family Eye Care Associates since my very first eye exam with Dr. Marchant. He has been my optometrist for 30 years. I have always been treated efficiently and couteously by all the staff. Dr. Marchant is by far the epitome of professionalism combined with genuine care. I suggest Family Eye Care to all I know. Thank you all so much!! Alexandra Pipitone

Laurie OMeara

Excellent place to go!! I highly recommend it!! Thank you for all you do!

Terry Sexton

I was treated with respect from the moment I walked in the door. Everyone on staff cared how I felt and listened to me. The Doctor, Evan Marchant was very informative and saw to it I understood my options..his associate was very informative of my options. I left feeling very good about my visit. I would recommend Family eyecare to anyone........

Billie Garrow

We've been seeing Dr. Denis for almost 30 years, and have always had the most professional experiences with him and his staff. When our dad moved to Reno from New York, late in 2011, we took him in to see Dr. Troy for a complete evaluation. He, too, was very pleased by the respectful, yet friendly, treatment. We highly recommend Family Eyecare Associates.