Reviews of Heart of America Eye Care (Optics Shop)

mary king

Dr. Stephanie Erker was very professional and thorough in her examination of my eyes. I felt that she definitely cared about my eye health and educated me on what I needed to understand about them. Thank you, Stephanie!

Juan Roque

I have been a patient of Dr K for nearly 20 years. He as well as his staff have always been great to deal with and keeping my eyesight in excellent shape.

Linda May

That so called Dr. Laura J Beamer is terrible every time I see her she prescribe more drops that are very expensive and I’m not getting better and when you try to question her terrible decisions she ignores you. This place sucks..... very rude doctors and staff they act like it’s a privilege to be treated by them. My dry eye is worse than ever. I will never go there again.

Carol Anderson

I have seen Dr. K for nearly 20 years. Because of severe myopia, I have always seen an ophthalmologist rather than an optometrist. He recently did cataract surgery on both my eyes with excellent, almost life-changing outcomes! I was impressed with the surgical process, attention to detail and the care pre-during-post surgery. As part of the post-surgical care I have been seeing Dr. Stephanie Erker and have been equally impressed with her - she spends the time necessary to answer your questions and has a warm, cordial personality. I guess you could say I'm a happy camper.

Daniel Breitenstein

Dr Chang is amazing! She spent as much time with me as needed to help me understand my situation. She is very personable and caring about her patient’s welfare. I would highly recommend her.

Jarvis Dokken

I definitely won't be going there again, I didn't care for there attitude,.

Ashley Allen

Dr Erker is amazing!

Suze Stricker

I cut my eye at 8:15 am and they had me in to Dr. Chang by 9:30. Whether it's a routine visit or an unexpected visit, I've received nothing less than stellar treatment by Heart of America Eye Care.

Christina Mock

If I could give a lower score I would. Husband injured his eye and was told he could be seen at 1015 an hour later was still waiting. In pain just left him in room. He came out and asked why nobody has seen him. Nobody apologized or seemed to care. Will not come back. Just chit chatted at front desk ignoring customers. Manager was even at the front desk. After complaining she said "what wAs I supposed to do". Please don't go there. They don't care about patients.

Rodney Meyer

I had a great experience. Dr. Erker was very personable and knowledgable. She was very thorough with her exam and did an excellent job of explaining her findings. Would highly recommend!

Didi C

Perhaps there are good doctors at this practice, but most of my appointment involved interactions with office managers and assistants. I would not recommend going to this practice based on their lack of transparency about the actual cost of the appointment. Prior to my appointment I had my insurance confirm with Heart of America that my annual vision exam would be covered under my plan, but when I went in for my appointment, the front desk staff still asked that I pay a copay, so I reminded them of the previous day's conversation with my insurance provider. A week later, I receive a large bill in the mail for some sort of laboratory service performed during my appointment. This came as a total shock, as at no point in my appointment was it made apparent that one of the tests they were running was a laboratory test. Additionally, the new prescription I received after this appointment gives me a terrible headache. Previously, I had almost always gone to an optometrist for my vision exam, but due to an underlying medical condition, I decided to see an opthamologist instead. After my experience at Heart of America, which wound up costing much more than anticipated and which failed to deliver even the minimum quality of care, I wish I had chosen to go to an optometrist instead.

Karen Stephens

Very thorough, comprehensive and professional service by Dr. Stephanie Erker.

Kathy Kottenbrock

My experience at Heart of America Eyecare was 5-star. My optometrist took the extra time to understand my vision issues and prescribe the best contacts for my situation. The staff is responsive, always nice and very helpful. I would highly recommend this location for your vision needs.