Reviews of The Optical At 50th And France (Optics Shop)

Cheri Yasgur

I've bought two pairs of glasses from The Optical. My latest pair, an $800 pair of glasses (more than I've ever paid for glasses in my life), broke in half after four years. The Optical did not offer me any help other than to check to see if the manufacturer still made the frames and to possibly make me a "front," for one-half the price of the frames. I had also bought sun glasses ($100) to specifically fit these glasses, and am no longer able to use those. I'm very disappointed that The Optical didn't offer to compensate me in some way. I will not go back!

P_Diddy_1

$750 for fishing glasses get serious. I have 2 pairs of Costa Del Mar’s for fishing, I wanted my prescription put into one of them. These sunglasses were $200+ as sunglasses, now they wanted $750+ to put the prescription into my sunglasses, and their was no explanation about the special glass and the special film etc.. that was going to justify $750 for a prescription into a pair of sunglasses. I left the store and called my optician and told him what they wanted to charge for my sunglasses and he was shocked also. I went to a big box store the exact same day and they put in a green mirrored, polarized, scratch resistant, tri layer lense , in a progressive for $250 and I had them back in 10 days. I have fished with them in the ocean and the mountains this year and they are perfect. Look around before you pay way too much for a prescription.

David Dies

Great customer service. I like to buy high-quality glasses and the owner held the shop open late for me to come down from St. Cloud and meet with a representative from a line that not many optical places carry. Amazing customer service. Absolutely the best I've ever had from an optical place.

Mary Holtze

Wanted to charge $10.00 to tighten my glasses, ridiculous! I also wanted to buy prescription sunglasses but went elsewhere, they lost an $800.00 sale!

Tom H

Always excellent service and quality frames/lenses. Very personable staff, too.

Kimber Schnepf

I have been getting my eyeglasses here for 10 years and have had fabulous service. They have fun and functional styles and get so excited to fit you with something that not only fits well but looks great. I recently bought a pair of sunglasses that just didn't look good on me and they took them back and got me an awesome pair that I love. I highly recommend The Optical-you guys are the best.

Emily Beisel

I've had a phenomenal experience with this place. Last fall I purchased a pair of beautiful frames that were unfortunately defective. After repairing the frames for me twice, the defect happened again. I requested to get an entirely different pair of glasses, and Diana (the manager) was more than accommodating. She and Michelle were very apologetic for the inconvenience (although the defect was not their fault) and worked with me to find the perfect replacement pair, which I LOVE. The service I received was second to none. Thank you, ladies! :)

Sanela Arnautalic

Great experience-staff was very friendly, and the process of ordering high quality lenses couldn't be easier! Everything was explained well. My glasses were ready in less than a week and I am very happy with the feel and clarity of my lenses. Thank you!