Reviews of Macy's (Optics Shop)

14200 Lakeside Cir, Sterling Heights, MI 48313, United States Located in: Lakeside Mall

Average Rating:

DESCRIPTION

Here you have the reviews of real people who know the products and services of Macy\'s (Optics Shop) in Michigan area.

At the moment the firm has a score of 4.0 over 5 and this rating was based on 1056 reviews.

You must have seen that the average score it has is quite positive, and it's based on a very high number of scores, so we may conclude that the valuation is quite faithful. If people have bothered to leave their score when they've done well with the business, it works.

As you know, we do not usually stop to put tatings when these are correct and we usually do it only if we've had a problem or issue...

This Optics Shop corresponds to the category of Department store.

Where is Macy's?

REVIEWS OF Macy's IN Michigan

Jerome Griffin

I don't like them because they don't like me or my money. I was accused of being someone else and and had all my years of good credit revoked for ever because they say that they can't tell if this other person is me or someone else.

Jason Lowder

Boy Macy's has gone down hill, the service is non existent and the men's clothing is piled up like a clearance sale. So sad, used to love this place but doubt I'll ever go back, felt like I was at a warehouse sweat shop blow out sale. By Macy's :-(

Tiffany Mitchell

Went to the shoe department to look for prom shoes. It's basically turned into a self serve department like a DSW. No employees where there to assist you, so I had to find someone to see if they had a larger size in the shoe we where looking at. The gentleman was nice and was basically alone between the shoe dept and suits. They didn't have a larger size. He did locate it at 2 other Macy's stores. I miss and I mean I miss the days of shoe salesmen

La Trice R Herring

Very wide selection of items. Organization of the primary store not that great as you can find mini departments in odd places...like children clothes near some housewares and toys...these would be seen better as a subsection of their primary department. The last call/clearance section for women was wonderfully organized whereby it was color coordinated-hats off to whomever organized that area it was very helpful and inviting. I think perhaps the price checkers/scanners should be easier to locate. For the most part the store is maintained very well

Alicia Raszewski

Super deals were today. The last day dead of deals of the day.

Victoria Kubiak

Wanted new sunglasses, Sun Glass Hut in Macy's. Wonderful sales gal!!

mike hayes

So so so disappointing. A total cluster of over priced lousy gsrments, ZERO customer service in an area market stsrving for a retaler like this....they are handing it over to Kohls.....

Katrina Jackson

I love macys my fav

Kanisha Houston

Thank you for giving time to decompress and pamper and tend to my feet.

Lena McLean

Love it & great deals

Crystal Ward

I love the MAC counter at Lakeside mall. Brian made my day. I also Visited Sunglasshut ILve is amazing she was very helpful.

mick jorudd

starbucks was pretty good there, the clothing maybe a little overpriced but acceptable.

Bigg Dawg

if you missed it.! you missed.! ' black fri in july ' whoot.! whoot.!

EMurphy

Store is filthy as soon as you walk in.

Terry Aleardi

Associates are always friendly and I love the sales. The only major negative is the dressing rooms are always a mess, garments are all piled up in dressing rooms along with tons are on th return rack... I always just put my cloths back if I don’t want them

Patryk Paletko

Lakeside Mall Macy's Men's department used to be better. The store looks more and more like Sears...depressing, outdated, messy, and I also noticed that they are slowly replacing good designer brands with stuff I can get at any other store.

Sheri Figlan

WHAT HAPPENED OVER THE LAST YEAR!!! Macy’s used to be an enjoyable shopping experience. Both stores were a MESS!! I wish I would’ve taken some pictures. It looked like the stock people just dropped merchandise wherever. Boxes were everywhere. Out of order too. The only department that still resembles anything like the Macy’s just a year ago is the bedding department. Not enough cashiers in either store. I worked at this store for 5 years and everything was in its place. We would of gotten written up if a box was on the selling floor. Or carts full of junk on the floor. The cashiers barely have enough room to ring up customers because their counter is full of junk! No wonder everybody shops online. Horrible shopping experience. The only reason I gave this store 2 stars is because of the sales.

Chris Gogos

Went to get a suit at Macy's. I've purchased a few suits pants jackets at this location over the last 10 or 15 years I'd say. Every time I've come I've always had good help and helpful staff to find what I was looking for. Not today. No help, I spoke with the person working and he didn't offer any help just could not be bothered or have the slightest interest to assit. Anyways I also found out that the store location is closing so I guess that could be why as well. Probably the last time here.

Michelle Green

Very nice sales people and a good selection of jewelry to choose from.

Megan Kouza

I love getting frozen yought

Angela Jam

Nice and clean, evening gown area was very organized even though it was in the middle of prom season.

Natasha Powell

The store was okay, but I guess by it being the holiday season everything was in disarray. I don't know if it's just me or if Macy's is losing their luster. The clothes really didn't do very much for me very drab but hey if that's what they're wearing for fashion these days. Good thing I only went in for a little Mac lip gloss.

Pastor D Weems

Great variety, very pricey.

Carrie McConnell

Store personnel was very friendly and knowledgeable about their product that she was trying too sell me. She did her job. I did not buy her product because that was not the purpose of my trip to Macy's.

Michael Emshwiller

An easy shopping experience. I hope people get out to the mall and shop!!

Mike Awwad

This place is a joke, Ive tried calling the store about an order for pick up and not a single person answered. The operator kept transferring me with the same result 7 times! I've known been on hold for over 30 mins with customer service....still waiting. I'll never buy another thing from here again.

MZ. GOLDEN GLAMOURZON

Omg! The store has a reasonably priced section when you first come in with a lot of popular brand names that we look for. The second floor is like makeup and skincare heaven a lot of the workers were very courteous but there were a few that was a little skimpy on the samples. I feel like when you spend a substantial amount of money in the store you should be able to get some nice samples, I only experienced that at the Clinique counter....what I must say that the young ladies at the Estee Lauder counter and the people working at the Mac counter or absolutely fabulous!

Jeff Niemi

Selection was pretty decent.

Tanya Smith

Out of all the stores at Lakeside Mall, Macy's had what we were looking for and the sizes needed. This was the only store in the mall where I encountered a nice white employee who wasn't making me feel uncomfortable. The customer service rep. In the 2 departments I made a purchase from made me feel good about spending my money there.

Grace Velardo

My friend bought cosmetics. She was pleased with her service.

Carolyn Messina

Great sale prices on designer stuff.

D Reynolds Sr

Nice sale price and VERY helpful staff..but the sections are spread out over the mall

Mary Ann Saliba

Had a wonderful waitress. She was very happy to wait on me that makes a difference. Food was good had my Maurice Salad happy camper am I!

Eugenia Smith

Clothing is not stylish enough. This site caters to the " more mature" woman.

Frank Tiberio

The five stars are for the service from Mira in the Ladies shoe Department. Lakeside Mall

robert Ransom

Lakesides Macy's is different because it is two different locations and backstage is in the Macy's women store

D. Burch

Macy's at Lakeside Mall in Michigan is the BIGGEST disappointment!The store was actually disgusting!!! . From the clothes being piled up "under" the racks to being thrown on top of the racks and out in the walkways. It actually reminded me a a subpar flea market. Just a complete mess. The store manager and clerks should be ashamed of themselves!!! When I walk into a Macy's, I expect to find a clean, organized and classy store. NOT this particular store...my only regret is not getting pictures. Trust me it would have been worth it.

Audrey F

Macy's always have great deals for everyone and their store is clean.

Janice Dowtin

No one know where nothing was at and or they was pretending not to know but far as the store set up it was really good but they helped me to be more knowledgeable

Big Poppa

Look for deals....they do exist. Too bad it's in this relic of a mall.

BigTrev .

Pretty overpriced and they dont have that good of a selection. I do personally like the champion section and usually they was 25-50% off

Mario Hardy

Macy it's okay, but some clothes are overrated. The men's shoe department need more leather sole shoes. And need to get rid of skinny pants for men. They look too feminine. Real men don't wear skinny tight pants.

Maria C Moceri

Saleswoman very helpful. Didn't buy anything though.

Bob Maurer

I enjoy shopping at Macy's for Men's Wear, especially dress shirts

Lillian Lindquist

Winter coats Wonderful. The domestic kind.

David Myers

The food at Macy's restaurant is always good. My wife buys all her clinique makeup at the store

Kim's Phone

I have never experienced cashiers who are so rude in the men's dress suit department at the Lakeside Mall Macy's in Sterling Heights on Sunday, September 22 at 2:15 p.m. The cashier was rude and the manager had the audacity to "chime in" instead of correcting the situation. I left without making the purchase and I will NEVER return. No wonder Macy's stores are closing their doors.

Marina Stojanovski

I ordered an item I was not sure if I would be keeping and called customer service to make sure I could still return it if I opened it. When I got to the store to return it I was sent to 4 different counters, because no one knew who could do my simply return for me. When I finally got to the watch counter 30 minutes later, before even inspecting my item I was told by Maria, the apparent manager that she could not return it because I wore it. However, I only wore it around the house for a couple hours and there was absolutely NO visible sign other than the charger was not wrapped back up in its case ( all pieces were there though.) It was an absolutely waste of my time and employees should be taught where items need to be returned because this is not the first time it happened.

Leonard Dorazio

They give you coupons and then make you jump through hoops to get to use them. The deals otherwise are good though

Zbyszek kramiszewski

Macys is one with the Best and also my favor one shoping place in all Mi .

Dorothy Hunt

Best place to shop

Katherine Murphy

Package pick up was a breeze... customer service at the Fur Vault was Awesome..I Love Macy's always a pleasure to shop Online or at the Mall.

Griff Potter

Great sale underway, not much staff on a Saturday night. Women's fitting room has dozens of dresses etc waiting to go back on the racks. Love this story and sad to see retail struggle so.

Wanda Harris

They have a great shoe dept.

Paulina Kray

Great Clarence and always nice staff.

brian hamlin

I mean, how much can you like a department store?

daniel j. kunnath

Absolutely the BEST men's store. They treat you like you are at a first rate tailor shop. They have great sale items, and really make you feel like a million bucks!! Always think of Macy's first!!

Space Ricee

Good place. Love the backstage area

Laurie O'Meara

Disappointed in Macy's Lakeside today; drove past several discount stores (T, K, W) to come to Macy's for a "nice outfit" for a special occasion on Sunday. Racks are trashed, nothing in the right place, no salespeople in sight. "Intimates" is one small wall section. Shoes are trashed. Step up, people! Looked like I was in a closing Kmart or Sears!

Trisha Tarzan

It was pleasant and salespeople were helpful.

Don

Very friendly and helpful staff, and the selection of clothes is great!

Dani Cybulski

Service was terrible. I was sent all over to find a price of a coat. Then 2 women ignored me. I was told to find a similar coat with a price, no help. I didn't buy the coat. I might have, but no one wanted to help me.

Kathleen Czyz

Big variety right now. Love this store.

Mr. LeShan Alexander

Csr's weren't very good with English customer. It took forever to place my order and I spoke with two different people within 1 hour and both were really slow and not great with speaking or understanding English. It was pretty awful and took much longer than it should have.

Yvonne Mazzonne

Great store been around for years good deals pretty reasonable

Michele McCulloch

This store is in very poor condition. Please move your store to Partridge Creek. People still need good Brick and Mortar stores.

Nancy Patterson

Felicia @ Mens and Home Online Service Pick Up was very pleasant to talk with and very helpful! Thank you, Felicia :)

Boochy AK

Its Macy's I love it here staffs great check outs everywhere I love that there is a sale everytime I'm there they need a bigger Ralph Lauren section though.

Carol Voakes

The store was clean and organized. I was able to find what I was looking for. Great sales/prices. Cashier was my only negative, she wasn't very happy or friendly.

Ada Roeser

So frustrating! Placed an order on Monday that said pick up in-store tomorrow. Never got a confirmation email went to pick it up and said they didn't have it and there were none available in the store but I went down and there were five of them there. Such a waste of valuable time!

Sandy LaCourse

Went looking for slim fit juniors dress pants because they showed on the web that they had them the store was in complete disarray and the only dress pants that I could find were Plus sized no one on staff to help and only one cashier open will not be returning any time soon

CJ Doan

Happy to get a discount coupon today. The silverware I purchased is amazing, quality and easy to handle

Barbara Delisi

Decent selection. Good cosmetics department. Rarely anyone available for assistance. Not at all like Hudson's or Marshall Field's where the adage was "give the lady what she wants". I truly miss that and now shop at Saks Fifth Avenue for the great service.

Dell Pratt

Another great place to shop for your needs.

Chloe Games

Nice huge store I love it

Saundra Kiczenski

This Macy's had a lot of very good merchandise, and some very good sales, while I was here, it was a clean and nice and bright store. Everything was neatly organized. The store personnel were very friendly and knowledgeable about the merchandise that they had available. It is in a good location, right in the mall.

Con Bac

Left the store prices too high

Allen Ward

Macy's was wonderful had a good sale and they gave me a birthday present said I'll go back you should go

Uniqua C

So confusing! They separated the store into 2 locations, with no maps/directories or effort to educate shoppers. Long walk between mall locations to get to women's makeup, perfume & clothing -- which are in different stores! Ugh.

MySpartapictures kitty

STOP SELLING ABUSES AND BEATEN LEATHER AND FUR! I'M DONE SHOPPING AT ANY OF YOUR STORES.

debra girgenti

It was not a good experience. Not enough help. Needed more help on the floor an at the register. No boxes for Christmas gifts. No perks at Macy's

Carolyn Foster

Not to much help, but the store was clean and stocked well. Not to busy. For all of you women that were true Hudson's, Dayton Hudson's and Marshallfield's shoppers, everything that was back then in women's fashions is back in style. I hope that you saved those Lauren wool wide leg pants especially with the cuffs. And your Chenelle sweaters, and stirrups, THEY'RE BACK!

Cooper Stevens

No one was willing to help me with my return when an issue came up. Won't be shopping here again.

Joe Pash

Just went for cologne, great selection.

Diya Blanchard

Messy....stuff is everywhere in the women's department and there is no one around to help.

Miranda Casias

My shopping experience today was so pleasant that I am writing the review while still in the store. My check our clerk, Heidi, on the lower level in the juniors section, was an absolute pleasure today. Not only was she warm and welcoming as she greeted me at the counter, she was in the spirit of St. Patty’s Day, & kept a smile on my face the entire time I was at the counter. I will be back because of employees like Heidi!

G Amato

The customer service was terrible today. Clinique counter as well as another check out. The attitudes are horrific. We did eat at the restaurant and that was much better.

Christian Goddard

Mainly a girls store..didn't really appeal to me but I'm not a big clothing shopper. Store was large clean

Keith Meyers

Macy's is broken down into two anchor stores at this mall, one for women's clothes, the other for men's clothing / home furnishings. I've gotten some good clearance pricing lately as they're trying to move stock after the holidays.

happy mellish

Dress shopping! Great experience!

maria john

Good collections...but the prices are little higher compared to similar shops

Ella Gadie

We were looking at a set of luggage we saw advertised on TV. The atmosphere was quiet. Service was professional and pleasant. Did not like the luggage. Some seams were not seen well, already bulging apart and thread showing. It was a five piece set that did not look like it would hold very much not would it hold together.

Mickey Flip

Great merchandise with really good promotions always. Very busy because of it allowing for wait times to be a bit long. But big deal I like bargains and will wait. People expect to much. I’m very happy with the store and cordial service.

Kayla Lappin

I love visiting the makeup counter and getting to try new things and the ladies there are so helpful with finding what's best for your skin!

Laura Sotelo

Love going here. I forget to give out my number for my rewards. Then when I go back to ask for them to put my rewards in they look at me funny and say "Yeah I don't know how to do that." They don't even ask or call anyone else over to help me out. I think I am going to stick to my online shopping.

Kathy and Dave

Lots of good sales.

Dody Hofer

Clothing there is not that expensive.. They have a nice variety of bedding,towels, and much more

Chris Prieto

Great deals, every section has a special section with good deals.

Roman Berehulka

Macy's at Lakeside mall is a sad excuse for a Macy's department store. There were clothes on the floor , almost every rack you look at the clothes were not organized and on the wrong racks. It appears that not many employees care to make it resemble a quality Macy's department store. My wife and I have shopped at many Macy's stores but I cannot believe that Macy's at Lakeside mall allowed itself to become a bizarre… it was no different than a disorganized flea market. Not sure how management allows the store to become a flea market type of situation or allow their employees not to care but perhaps management is the same… after all it starts at the top doesn't it?

Ashley Jones

Amazing deals. Love their variety.

Danielle Hankins

O wow I love Macy's//M.A.C.

Liana Allen

I have breathing problem. I went Xmas shopping. No baskets. I went to women section. I found good deals, but had to stop because I couldn't carry my oxygen and the clothes I wanted to buy. The men's section I had to drive around the building about 3 minutes. It's not very hadicapp friendly

Brande Jackson

Went to the Fur Vault the guy there was very helpful as I was looking for something to wear to a funeral. He gave me very helpful tips and advice.

Nicholas Leonardi

Would be nice if they had more cashier's in the home section took forever to check out and they weren't that busy with the holiday season. Also would be helpful if they posted prices on the items. Cause the signs didn't clearly identify the same items.

Jacqueline McLean

I love Macy's! Just presaled a pair of Timberland hiking boots. Saved $33.00 by doing so.

bon kas-mikha

Wish they had more staff. Only saw staff at registers. Messy store. Starbucks is good though.

Nana Robyn

Best salad I think I have ever had! Excellent service!

buzz zub

I love that I can order online and make returns at the store.

Jeanette Azar

Lots of good sales on the lower level.

Mary

I usually don’t shop here but when i do i always have the best customer service from Haley, i think shes from bcbg. But she always comes to help me. I had asked another worker for a item and they never came back. While Haley found me the perfect outfit. Very much appreciate it. Ask for haley.

Mary Higgins

Alot of cluter. Dressings rooms were disgusting

Jinan Essa

Every time I come to Michigan I go to this location. I always find a good deal at this place and even if I didn't find a good deal it would not matter. The staff is so nice and friendly that I feel satisfied everytime I go there. The store itself is well organized and neat

Robin Tuner

Great sales very nice sales lady by the name Mrs.ursala great discount and l had Alot of choices too plus l drive all the way over there glad l did

D. Jackson

The sales were great. The young man Johnathan was such a great help to us; helping to locate comforters. He was so patient and kind. He's such an asset to Macys. I just hope he not just holiday help.

Michelle Dion

Great deals today. Sales associates were friendly and helpful

Emily Gougeon

Love their clothes. Clothes people tried on were piled all over. Service desks were closed. Store looked like it was closing. We need it to clean up and stay open.

Jay Capp

Great food. Top Notch

Muhammed Rasheduzzaman

I like the location of this Macy's store and if you wish you can double check with other stores close to Macy's. It is easy to find the parking and the great thing is the parking is free! in the huge parking lot... You will get anything whatever you like to have as per RMG/Accessory/Clones from different famous brands.

Lisa Lysa

Love shopping here when I can

Sam Cortes

i actually enjoyed shoping there now we dont have one

MsMoua01

The store is clean and organized. They have some very good clothes and prom dresses to choose from. They also carry high name brands as well. I love that this Macy have Starbucks inside the store even when the mall itself already have one.

Samuel Makun

It's a nice place to shop.

H.J. Burger Sauce

When I went here I didnt expect to meet anyone named Macy. Over my 2 weeks of coming here to learn more about the store I met 12 people named Macy. They all love me and we now meet up on Wednesdays at the local thrift shop to talk. I would reccomend coming to Macy's, formed great friendships and great products =).

Nikki

It was great however I could not return a birthday gift from my grandma and get store credit because of no receipt. I thought that was what cases like those were for? So now I'm stuck with gold hoops I can't wear and it kinda sucks!

stephanie Blue

My daughter and I went Christmas shopping and was not disappointed. I got quite a few great deals for the people on my list.

Carlos Benitez

Nice leather jacket inventory, nice staff

Liea Wilczek

Super nice cashiers, great clothes, great prices!(:

Cindi Lee

Had exactly what I went for

Business Hours of Macy's in Michigan

SUNDAY
11AM–7PM
MONDAY
10AM–9PM
TUESDAY
10AM–9PM
WEDNESDAY
10AM–9PM
THURSDAY
10AM–9PM
FRIDAY
10AM–9PM
SATURDAY
10AM–9PM

PHONE & WEBPAGE

Macy's en Michigan
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