Here you have the reviews of real people who know the products and services of Macy\'s (Optics Shop) in Michigan area.
At the moment the firm has a score of 4.0 over 5 and this rating was based on 1056 reviews.
You must have seen that the average score it has is quite positive, and it's based on a very high number of scores, so we may conclude that the valuation is quite faithful. If people have bothered to leave their score when they've done well with the business, it works.
As you know, we do not usually stop to put tatings when these are correct and we usually do it only if we've had a problem or issue...
This Optics Shop corresponds to the category of Department store.
I don't like them because they don't like me or my money. I was accused of being someone else and and had all my years of good credit revoked for ever because they say that they can't tell if this other person is me or someone else.
Boy Macy's has gone down hill, the service is non existent and the men's clothing is piled up like a clearance sale. So sad, used to love this place but doubt I'll ever go back, felt like I was at a warehouse sweat shop blow out sale. By Macy's :-(
Went to the shoe department to look for prom shoes. It's basically turned into a self serve department like a DSW. No employees where there to assist you, so I had to find someone to see if they had a larger size in the shoe we where looking at. The gentleman was nice and was basically alone between the shoe dept and suits. They didn't have a larger size. He did locate it at 2 other Macy's stores. I miss and I mean I miss the days of shoe salesmen
Very wide selection of items. Organization of the primary store not that great as you can find mini departments in odd places...like children clothes near some housewares and toys...these would be seen better as a subsection of their primary department. The last call/clearance section for women was wonderfully organized whereby it was color coordinated-hats off to whomever organized that area it was very helpful and inviting. I think perhaps the price checkers/scanners should be easier to locate. For the most part the store is maintained very well
Super deals were today. The last day dead of deals of the day.
Wanted new sunglasses, Sun Glass Hut in Macy's. Wonderful sales gal!!
So so so disappointing. A total cluster of over priced lousy gsrments, ZERO customer service in an area market stsrving for a retaler like this....they are handing it over to Kohls.....
I love macys my fav
Thank you for giving time to decompress and pamper and tend to my feet.
Love it & great deals
I love the MAC counter at Lakeside mall. Brian made my day. I also Visited Sunglasshut ILve is amazing she was very helpful.
starbucks was pretty good there, the clothing maybe a little overpriced but acceptable.
if you missed it.! you missed.! ' black fri in july ' whoot.! whoot.!
Store is filthy as soon as you walk in.
Associates are always friendly and I love the sales. The only major negative is the dressing rooms are always a mess, garments are all piled up in dressing rooms along with tons are on th return rack... I always just put my cloths back if I don’t want them
Lakeside Mall Macy's Men's department used to be better. The store looks more and more like Sears...depressing, outdated, messy, and I also noticed that they are slowly replacing good designer brands with stuff I can get at any other store.
WHAT HAPPENED OVER THE LAST YEAR!!! Macy’s used to be an enjoyable shopping experience. Both stores were a MESS!! I wish I would’ve taken some pictures. It looked like the stock people just dropped merchandise wherever. Boxes were everywhere. Out of order too. The only department that still resembles anything like the Macy’s just a year ago is the bedding department. Not enough cashiers in either store. I worked at this store for 5 years and everything was in its place. We would of gotten written up if a box was on the selling floor. Or carts full of junk on the floor. The cashiers barely have enough room to ring up customers because their counter is full of junk! No wonder everybody shops online. Horrible shopping experience. The only reason I gave this store 2 stars is because of the sales.
Went to get a suit at Macy's. I've purchased a few suits pants jackets at this location over the last 10 or 15 years I'd say. Every time I've come I've always had good help and helpful staff to find what I was looking for. Not today. No help, I spoke with the person working and he didn't offer any help just could not be bothered or have the slightest interest to assit. Anyways I also found out that the store location is closing so I guess that could be why as well. Probably the last time here.
Very nice sales people and a good selection of jewelry to choose from.
I love getting frozen yought
Nice and clean, evening gown area was very organized even though it was in the middle of prom season.
The store was okay, but I guess by it being the holiday season everything was in disarray. I don't know if it's just me or if Macy's is losing their luster. The clothes really didn't do very much for me very drab but hey if that's what they're wearing for fashion these days. Good thing I only went in for a little Mac lip gloss.
Great variety, very pricey.
Store personnel was very friendly and knowledgeable about their product that she was trying too sell me. She did her job. I did not buy her product because that was not the purpose of my trip to Macy's.
An easy shopping experience. I hope people get out to the mall and shop!!
This place is a joke, Ive tried calling the store about an order for pick up and not a single person answered. The operator kept transferring me with the same result 7 times! I've known been on hold for over 30 mins with customer service....still waiting. I'll never buy another thing from here again.
Omg! The store has a reasonably priced section when you first come in with a lot of popular brand names that we look for. The second floor is like makeup and skincare heaven a lot of the workers were very courteous but there were a few that was a little skimpy on the samples. I feel like when you spend a substantial amount of money in the store you should be able to get some nice samples, I only experienced that at the Clinique counter....what I must say that the young ladies at the Estee Lauder counter and the people working at the Mac counter or absolutely fabulous!
Selection was pretty decent.
Out of all the stores at Lakeside Mall, Macy's had what we were looking for and the sizes needed. This was the only store in the mall where I encountered a nice white employee who wasn't making me feel uncomfortable. The customer service rep. In the 2 departments I made a purchase from made me feel good about spending my money there.
My friend bought cosmetics. She was pleased with her service.
Great sale prices on designer stuff.
Nice sale price and VERY helpful staff..but the sections are spread out over the mall
Had a wonderful waitress. She was very happy to wait on me that makes a difference. Food was good had my Maurice Salad happy camper am I!
Clothing is not stylish enough. This site caters to the " more mature" woman.
The five stars are for the service from Mira in the Ladies shoe Department. Lakeside Mall
Lakesides Macy's is different because it is two different locations and backstage is in the Macy's women store
Macy's at Lakeside Mall in Michigan is the BIGGEST disappointment!The store was actually disgusting!!! . From the clothes being piled up "under" the racks to being thrown on top of the racks and out in the walkways. It actually reminded me a a subpar flea market. Just a complete mess. The store manager and clerks should be ashamed of themselves!!! When I walk into a Macy's, I expect to find a clean, organized and classy store. NOT this particular store...my only regret is not getting pictures. Trust me it would have been worth it.
Macy's always have great deals for everyone and their store is clean.
No one know where nothing was at and or they was pretending not to know but far as the store set up it was really good but they helped me to be more knowledgeable
Look for deals....they do exist. Too bad it's in this relic of a mall.
Pretty overpriced and they dont have that good of a selection. I do personally like the champion section and usually they was 25-50% off
Macy it's okay, but some clothes are overrated. The men's shoe department need more leather sole shoes. And need to get rid of skinny pants for men. They look too feminine. Real men don't wear skinny tight pants.
Saleswoman very helpful. Didn't buy anything though.
I enjoy shopping at Macy's for Men's Wear, especially dress shirts
Winter coats Wonderful. The domestic kind.
The food at Macy's restaurant is always good. My wife buys all her clinique makeup at the store
I have never experienced cashiers who are so rude in the men's dress suit department at the Lakeside Mall Macy's in Sterling Heights on Sunday, September 22 at 2:15 p.m. The cashier was rude and the manager had the audacity to "chime in" instead of correcting the situation. I left without making the purchase and I will NEVER return. No wonder Macy's stores are closing their doors.
I ordered an item I was not sure if I would be keeping and called customer service to make sure I could still return it if I opened it. When I got to the store to return it I was sent to 4 different counters, because no one knew who could do my simply return for me. When I finally got to the watch counter 30 minutes later, before even inspecting my item I was told by Maria, the apparent manager that she could not return it because I wore it. However, I only wore it around the house for a couple hours and there was absolutely NO visible sign other than the charger was not wrapped back up in its case ( all pieces were there though.) It was an absolutely waste of my time and employees should be taught where items need to be returned because this is not the first time it happened.
They give you coupons and then make you jump through hoops to get to use them. The deals otherwise are good though
Macys is one with the Best and also my favor one shoping place in all Mi .
Best place to shop
Package pick up was a breeze... customer service at the Fur Vault was Awesome..I Love Macy's always a pleasure to shop Online or at the Mall.
Great sale underway, not much staff on a Saturday night. Women's fitting room has dozens of dresses etc waiting to go back on the racks. Love this story and sad to see retail struggle so.
They have a great shoe dept.
Great Clarence and always nice staff.
I mean, how much can you like a department store?
Absolutely the BEST men's store. They treat you like you are at a first rate tailor shop. They have great sale items, and really make you feel like a million bucks!! Always think of Macy's first!!
Good place. Love the backstage area
Disappointed in Macy's Lakeside today; drove past several discount stores (T, K, W) to come to Macy's for a "nice outfit" for a special occasion on Sunday. Racks are trashed, nothing in the right place, no salespeople in sight. "Intimates" is one small wall section. Shoes are trashed. Step up, people! Looked like I was in a closing Kmart or Sears!
It was pleasant and salespeople were helpful.
Very friendly and helpful staff, and the selection of clothes is great!
Service was terrible. I was sent all over to find a price of a coat. Then 2 women ignored me. I was told to find a similar coat with a price, no help. I didn't buy the coat. I might have, but no one wanted to help me.
Big variety right now. Love this store.
Csr's weren't very good with English customer. It took forever to place my order and I spoke with two different people within 1 hour and both were really slow and not great with speaking or understanding English. It was pretty awful and took much longer than it should have.
Great store been around for years good deals pretty reasonable
This store is in very poor condition. Please move your store to Partridge Creek. People still need good Brick and Mortar stores.
Felicia @ Mens and Home Online Service Pick Up was very pleasant to talk with and very helpful! Thank you, Felicia :)
Its Macy's I love it here staffs great check outs everywhere I love that there is a sale everytime I'm there they need a bigger Ralph Lauren section though.
The store was clean and organized. I was able to find what I was looking for. Great sales/prices. Cashier was my only negative, she wasn't very happy or friendly.
So frustrating! Placed an order on Monday that said pick up in-store tomorrow. Never got a confirmation email went to pick it up and said they didn't have it and there were none available in the store but I went down and there were five of them there. Such a waste of valuable time!
Went looking for slim fit juniors dress pants because they showed on the web that they had them the store was in complete disarray and the only dress pants that I could find were Plus sized no one on staff to help and only one cashier open will not be returning any time soon
Happy to get a discount coupon today. The silverware I purchased is amazing, quality and easy to handle
Decent selection. Good cosmetics department. Rarely anyone available for assistance. Not at all like Hudson's or Marshall Field's where the adage was "give the lady what she wants". I truly miss that and now shop at Saks Fifth Avenue for the great service.
Another great place to shop for your needs.
Nice huge store I love it
This Macy's had a lot of very good merchandise, and some very good sales, while I was here, it was a clean and nice and bright store. Everything was neatly organized. The store personnel were very friendly and knowledgeable about the merchandise that they had available. It is in a good location, right in the mall.
Left the store prices too high
Macy's was wonderful had a good sale and they gave me a birthday present said I'll go back you should go
So confusing! They separated the store into 2 locations, with no maps/directories or effort to educate shoppers. Long walk between mall locations to get to women's makeup, perfume & clothing -- which are in different stores! Ugh.
STOP SELLING ABUSES AND BEATEN LEATHER AND FUR! I'M DONE SHOPPING AT ANY OF YOUR STORES.
It was not a good experience. Not enough help. Needed more help on the floor an at the register. No boxes for Christmas gifts. No perks at Macy's
Not to much help, but the store was clean and stocked well. Not to busy. For all of you women that were true Hudson's, Dayton Hudson's and Marshallfield's shoppers, everything that was back then in women's fashions is back in style. I hope that you saved those Lauren wool wide leg pants especially with the cuffs. And your Chenelle sweaters, and stirrups, THEY'RE BACK!
No one was willing to help me with my return when an issue came up. Won't be shopping here again.
Just went for cologne, great selection.
Messy....stuff is everywhere in the women's department and there is no one around to help.
My shopping experience today was so pleasant that I am writing the review while still in the store. My check our clerk, Heidi, on the lower level in the juniors section, was an absolute pleasure today. Not only was she warm and welcoming as she greeted me at the counter, she was in the spirit of St. Patty’s Day, & kept a smile on my face the entire time I was at the counter. I will be back because of employees like Heidi!
The customer service was terrible today. Clinique counter as well as another check out. The attitudes are horrific. We did eat at the restaurant and that was much better.
Mainly a girls store..didn't really appeal to me but I'm not a big clothing shopper. Store was large clean
Macy's is broken down into two anchor stores at this mall, one for women's clothes, the other for men's clothing / home furnishings. I've gotten some good clearance pricing lately as they're trying to move stock after the holidays.
Dress shopping! Great experience!
Good collections...but the prices are little higher compared to similar shops
We were looking at a set of luggage we saw advertised on TV. The atmosphere was quiet. Service was professional and pleasant. Did not like the luggage. Some seams were not seen well, already bulging apart and thread showing. It was a five piece set that did not look like it would hold very much not would it hold together.
Great merchandise with really good promotions always. Very busy because of it allowing for wait times to be a bit long. But big deal I like bargains and will wait. People expect to much. I’m very happy with the store and cordial service.
I love visiting the makeup counter and getting to try new things and the ladies there are so helpful with finding what's best for your skin!
Love going here. I forget to give out my number for my rewards. Then when I go back to ask for them to put my rewards in they look at me funny and say "Yeah I don't know how to do that." They don't even ask or call anyone else over to help me out. I think I am going to stick to my online shopping.
Lots of good sales.
Clothing there is not that expensive.. They have a nice variety of bedding,towels, and much more
Great deals, every section has a special section with good deals.
Macy's at Lakeside mall is a sad excuse for a Macy's department store. There were clothes on the floor , almost every rack you look at the clothes were not organized and on the wrong racks. It appears that not many employees care to make it resemble a quality Macy's department store. My wife and I have shopped at many Macy's stores but I cannot believe that Macy's at Lakeside mall allowed itself to become a bizarre… it was no different than a disorganized flea market. Not sure how management allows the store to become a flea market type of situation or allow their employees not to care but perhaps management is the same… after all it starts at the top doesn't it?
Amazing deals. Love their variety.
O wow I love Macy's//M.A.C.
I have breathing problem. I went Xmas shopping. No baskets. I went to women section. I found good deals, but had to stop because I couldn't carry my oxygen and the clothes I wanted to buy. The men's section I had to drive around the building about 3 minutes. It's not very hadicapp friendly
Went to the Fur Vault the guy there was very helpful as I was looking for something to wear to a funeral. He gave me very helpful tips and advice.
Would be nice if they had more cashier's in the home section took forever to check out and they weren't that busy with the holiday season. Also would be helpful if they posted prices on the items. Cause the signs didn't clearly identify the same items.
I love Macy's! Just presaled a pair of Timberland hiking boots. Saved $33.00 by doing so.
Wish they had more staff. Only saw staff at registers. Messy store. Starbucks is good though.
Best salad I think I have ever had! Excellent service!
I love that I can order online and make returns at the store.
Lots of good sales on the lower level.
I usually don’t shop here but when i do i always have the best customer service from Haley, i think shes from bcbg. But she always comes to help me. I had asked another worker for a item and they never came back. While Haley found me the perfect outfit. Very much appreciate it. Ask for haley.
Alot of cluter. Dressings rooms were disgusting
Every time I come to Michigan I go to this location. I always find a good deal at this place and even if I didn't find a good deal it would not matter. The staff is so nice and friendly that I feel satisfied everytime I go there. The store itself is well organized and neat
Great sales very nice sales lady by the name Mrs.ursala great discount and l had Alot of choices too plus l drive all the way over there glad l did
The sales were great. The young man Johnathan was such a great help to us; helping to locate comforters. He was so patient and kind. He's such an asset to Macys. I just hope he not just holiday help.
Great deals today. Sales associates were friendly and helpful
Love their clothes. Clothes people tried on were piled all over. Service desks were closed. Store looked like it was closing. We need it to clean up and stay open.
Great food. Top Notch
I like the location of this Macy's store and if you wish you can double check with other stores close to Macy's. It is easy to find the parking and the great thing is the parking is free! in the huge parking lot... You will get anything whatever you like to have as per RMG/Accessory/Clones from different famous brands.
Love shopping here when I can
i actually enjoyed shoping there now we dont have one
The store is clean and organized. They have some very good clothes and prom dresses to choose from. They also carry high name brands as well. I love that this Macy have Starbucks inside the store even when the mall itself already have one.
It's a nice place to shop.
When I went here I didnt expect to meet anyone named Macy. Over my 2 weeks of coming here to learn more about the store I met 12 people named Macy. They all love me and we now meet up on Wednesdays at the local thrift shop to talk. I would reccomend coming to Macy's, formed great friendships and great products =).
It was great however I could not return a birthday gift from my grandma and get store credit because of no receipt. I thought that was what cases like those were for? So now I'm stuck with gold hoops I can't wear and it kinda sucks!
My daughter and I went Christmas shopping and was not disappointed. I got quite a few great deals for the people on my list.
Nice leather jacket inventory, nice staff
Super nice cashiers, great clothes, great prices!(:
Had exactly what I went for