Reviews of Kmart (Optics Shop)

TheReaperFoxx

One of the workers was rude to us

Toney Family

Store clutter, no electronics or video games. In the 90s it was great....now it's a glorified consignment shop. Lined are the slowest I've ever seen. Only thing this place has worth it is the little Caesars.

John Moog

Our cashier was rude and made lots of mistakes on checking for right prices that she scanned.

robin smith

Employees aren't happy, sad place

Colin Olmstead

A bit spartan

Joe Blanchard

Kmarts for commies

margie wood

Prices are high and very slow lanes

Betty Langston

Great customer service

Michelle Gibson

Left our stuff sitting, stand in the check out for 10 minutes and didn't move!!! They were more worried about getting the lady in front of us to get a credit card than to ring up the customer!!! Absolutely Crazy!!!! They are losing so much business, and have now lost ours!!!

James Fox

The most inattentiveness group of people I have seen

Amber J

Slow and rude service.

Naomi Gonzalostein

It's a decent sized K - Mart but it didn't have what we were looking for. I don't think any K- Mart would have had the item in question. We can't blame ourselves for the mistake completely; like other K-Marts, this one was very disorganized, and apparently they don't pay their staff to be very knowledgeable about the products they're selling. Then again, very few K-Mart employees get paid a living wage, so I bet job training is out of the question, too.

Trish Darling

LOVED IT!!! WE TRAVELED OVER AN HOUR TO GET HERE AND WILL DO IT AGAIN AS LONG AS THEY ARE HERE! SUPER CLEAN STORE AND YOU CAN'T BEAT THEIR PRICES.

Jonathan Shearman

Everything is really close together. I'm not claustrophobic, but this store makes me. Prices are high, even when on sale. Only clearance items offer a good price.

Michael Jackson Jr.

This is the best Kmart I have been to in the last 5 years. The store is very clean and well taken care of. The store manager Randy does an excellent job at running this store. My wife and I have invested over $1,000 in purchases at this store in the last 2 years which tells you how much we love this store. Also as a plus, this is one of the few Kmarts left in the country that still has a Little Caesars restaurant inside! My wife and I will definitely keep coming back to this store as long as it is still open.

Curtis Glover

Good

Balllacious Estep

Always really slow! Like seriously, takes 30 minutes to get through the line sometimes.

John Quigley

Clearance prices are really good.

Kathy Grooters

I would give zero stars, but Google won't let me. I placed an order online to be picked up at the Marshall Kmart. When I placed the order, it said "pick up today in store", and that I would receive both a text and an email letting me know when it was ready to be picked up. After waiting most of the day for that notification, I decided to call the store. The clerk at the service desk who answered the phone told me that they didn't have a specific person assigned to fill the online orders and that they 'filled them when they had time", and that she was "pretty sure that there are probably orders from yesterday on the pile that haven't been filled yet". Frustrated, I told her that it would have been nice to know that before I placed the order, since I could have just walked into the store and taken the items off the shelf and paid for them without waiting all day (although I was trying to avoid all of the check-out nonsense by ordering online). I asked if there was some way for me to leave a review or comment to that effect and she asked if I wanted to speak with a manager. I said yes. When Randy, the manager, picked up the phone, he was all business. He asked me what name was on the order, told me that it would be ready soon, and that I would get a text letting me know when it was ready. Then he hung up on me. He didn't let me say anything beyond my name, let alone complain about how long it was taking them to fill my order (which was 2 items). He didn't apologize or even try to give an explanation for why it had taken them 5 hours to pull 2 bottles of bug spray off of the shelf and text me that they were ready. He didn't even say goodbye. He just hung up. I wasn't a fan of the Marshall Kmart before, and really only shopped there if I didn't have time to make the drive to another store, but I don't think I will be shopping there again. Not until they improve their customer service and teach their employees some common courtesy and phone etiquette.

cody Smith

A place clearly on its last leg. Severely understaffed and ran by idiots

Kathleen D

Never had a bad experience

Ian Heim

Little Ceasar's. Great service. Great breadsticks. Bacon topping is not tasty.

Renee Ingraham

Horrible customer service. I will never shop here again.

Thomas Ackerman

Have always loved this Kmart. It is now the last one within worth driving distance of us. They have everything that we look for, with pleasant help when needed!

Franklin Dolliver

Very poor service and rude store manager. No wonder K Mart is going out of business.

toni kleinmeier

No return or store credit after 30 days...day 32....that's why you loose customers...

Qiana Woods

Love shopping there

Marci Legg

Great prices, awesome deals and friendly employees.

Becky McCrumb

Shelves were bare in some areas. Limited selection of items. Waited a long time to check out. No one available to ask a question to in the electronics area.

K Size

It's convenient for a smaller town to have a decent shopping option. K-mart won't put any money to the location, well maybe that's partially the property managers, and you can tell it's aging. Getting through checkout is painful as K-marts process is super long and slow. I'm sure the management here tries, but K-mart/Sears really sucks at managing their businesses.

Misty Holsinger

Great deals on clearance!

Richard Compton

Most Kmart stores I feel like aren't worth going to. This is one of the few that is though. Always clean, friendly, with a good selection. Pizza place in front is cool too.

AimHigh Homestead

Good sales, helpful staff but slow lines.

Shirley Dipietro

Nobody assisted me had to keep looking until I found what I was looking for. Nobody on floor to even ask.

Rhonda Calvert

Small store.

Kenny Vest

Can't find thing. cheap thing in stor

Georgie

I LOVE KMART!! This one opened in November(?) of 1990, so it has the bland building design and format typical of Kmart's opened in the late 80's and beginning of the 90's. Very, very pleasant place to shop! Nice, clean, organized, uncluttered and check-out was easy-peasey.

Jean Gibson

Don't like Pharmacy, every time I go to get a Rx they are on a break!

Sabrina Nolan

I love Kmart

Elizabeth Parker Bearman

Clean friendly shopping trip

Amy Gaiski

Horrible customer service!!! We bought a 3 person tube and realized as soon as it was blown up that it had a small hole in the seam. I don't think that I should have to patch a brand new product nor do I think a patch would work on a seam so we took it back only to be hassled by the customer service person. She initially refused to return the item stating that she couldn't because it was a pool item. While waiting for her to consult with everyone on whether or not she could return a damaged item the same day it was purchased and after she insisted we could only exchange it (why would we at this point?!?!), we finally did her job and read her their own return policy where it states that only pool items over $150 can only be exchanged. And they wonder why all kmart will be closed soon....

Anna Youngs

Great place to shop.

Zack Isaac

A garbage place to work and shop

Blessed ChildOfGod

A great place to shop and find sales!

Edward Bethel

A large store for anything you need

A google user

Why is this place still here? It did it’s job back in the day but now it’s the biggest hassle. Takes an hour to get through a line. 100 question test just to checkout and god forbid you ask for a paper receipt, you get a trees worth of paper.

N C

Typical K-mart store. This store was clean and well stocked. Cashiers are helpful and friendly. Wide variety of items at a reasonable price. Would recommend it to anyone looking for a great deal at a fair price.

Saved By Grace

Personally I absolutely love Kmart! I loved this place basically because it was a kmart. Yet, I feel the biggest disappointment was their technology section it was under stocked and the place need a more modern vibe. Otherwise shopping was great and all the employees were nice and checkout was fast. I hope kmart’s ceo will focus on Kmart just as much as he focuses on sears.

Nunyabiz ness

After visiting Kmarts all over the area for years, this location is surprisingly clean and well kept