We offer you all the feddbacks of real people who are purchasing the products and services of Costco Wholesale (Optics Shop) in the state of Michigan.
Currently this firm receives a score of 4.6 stars over 5 and the rating was based on 2190 reviews.
You may have noticed that its rating is practically the best, and it is founded on a very high number of reviews, so we can think that the score is quite faithful. If people have bothered to give their review when they are happy, is that it works.
You know that we don't usually bother to set feddbacks when they are positive and we usually do it only if we have had a problem or issue...
This Optics Shop is included in the category of Warehouse store.
My favorite ❤️
Rest room is not conveniently located for shoppers. Any male over 60 has to hate shopping at Costco. A good shopping Trip is a two pee trip, or 3. Is it your aim to get people in to shop and out more quickly? It works.
Nice new store, product selection different then Sams.
Better than Sam's club
This place although a sensory overload is one of the most amazing places. If they don't have it then you don't need it. The atmosphere is amazing, the workers are so very helpful. And the taste tests they are the very bestest with friendly people who prepare them. I give this store a give star rating.
High quality staff and products. Pharmacy staff is especially helpful!
Awesome store. Plenty of parking. Very clean.
Always well stocked and many good quality products
Very nice and the pharmacy has very helpful and friendly staff , thanks.
My only complaint is the amount of packaging that is used. Espically with produce. The quality is top and price tags are low. The amount of waste generated from packaging is concerning.
Great place great deals
Best price in prime brisket
Wonderful store . It's wonderful because of every employee there. The service is amazing, very clean store. Great prices. Photo dept best in town.
Great prices and selection of food and items for your home
The prices are great, with a wide selection of products. If you go during prime time on a weekend, expect lots of shoppers, and free samples in the foods sections.
Yes I love Costco. Who doesn't?
Great place to shop.
Alot of good product at costco
They don’t stand by the products sold when they are damaged. We live over an hour away and they won’t do a price adjustment at all. We would have to disassemble the desk we purchased, find a way to get it transported back to their location, and do the whole process over again. It would cost more for the gas then to do all of that. We paid over $200 for a desk they are selling and there was rust on it. They are rude on the phone and the managers do not have the backbone to speak to you on the phone. They have their associates so the work for them. Corporate is no better because they don’t want to deal with it either.
Great place to shop
Can always find what I need and more!
Costco has great gas prices. You get a lot for your money but if you live alone and don't have a lot of people to feed or need anything else major to buy I'd go to your local smaller stores.
I asked employees for help they were awesome!
Tried to get a basic membership. Service staff was pushing executive plus credit card hard. I felt pressured to the point it was not worth joing up at all. Sorry Costco you lost a sale today I was in the mood to stock up.
Our company ordered a couple hundred pumpkin pies and everyone who helped was amazing! Ginny from the bakery was very helpful in getting us checked out with no issues. Then, 2 other employees helped load all of the pies into our cars. Couldn't ask for better service.
For delivery - the best route there is to take exit to 28th St from I-96, then left to Patterson and left to 33rd St, and left to Hotel St. You’ll be at the backyards of the all supermarkets. Easy to reach there and back in. Could they unload a bit faster?
Used to go to Sam's Club...this place is almost identical, except that it's Crazy Busy, no matter when I've gone there! Can't beat their checkout process!!! Very fast & friendly
Gas price is always low for Members which is awesome! They have good meat and seafood as well! It is a good member wholesaler, did wish they had self checkout though.
Got in and out quickly. Dinner for today and tomorrow. And of coarse s few snacks while shopping.
My favorite go to place
Clean and uncluttered, great prices, some unique products, top notch guarantee, best gas prices, quality dog food. Not so good - when they stop stocking a favorite product.
Top- class quality with low prices. I love this place
Good selection of food at a great price. Wish they still had the peach mango salsa.
Nice place. Love all the organic, gluten free foods.
Awesome deals on everyday items!! Helpful employees and speedy check outs!! I love it!!
Cheap high quality gas, great food, delicious samples. Plus there blueberries are cheapest anywhere!
I've been shopping at Costco for a couple of years now. I also get my gas here as they have competitive gas prices most of the time. They have a great selection of bulk products for the price. I love the food court and often grab lunch or dinner here. The food court prices are very affordable. The staff is always friendly and willing to help. I would definitely recommended this place.
As a mom of 4 I go to this Costco almost weekly. It’s my favorite place to get toilet paper, paper towel, diapers and wipes. I do like their food selection though it seems every time I find something I really like they stop carrying it after a while (Hershey’s Simply 5 syrup, salt & pepper chips, Danimals). Their return policy is awesome and my kids love getting a lemonade every time we go. I also love their double seat carts. The checkout is overwhelming and crowded. It typically moves pretty fast but it’s a lot of people crammed into an awkwardly small space.
Helpful employees and a very pleasant and clean store
Prices that make it worth coming back everytime
Great prices but for just two people it may not be worth it. I drive a lot for work so what I save on gas alone pays for the membership otherwise the mega sizes just isn't worth it without the great gas prices.
Great place to shop and save on large quantities.
I didn't actually go inside because I don't have a membership, but the parking lot was great!
It's Costco. Lots of stuff in bulk for good prices. Expect to spend a lot because you're buying in bulk. Never had an issue here and the staff always seems to enjoy working there. Food court still has decent prices.
We get our chicken and meat there because it seems fresh and clean. Prices is a little high.
A great place to buy gas and Shop in quantity or high value
I love Costco. One thing that's cool is there pretty consistent wherever you go in the country and shop at them. There are some items specific to the region. if you're not familiar with Costco you need to go check it out.
Just went there and got my membership. Also found an amazing set of Cuisinart chef's knives for only$13.00. what an amazing deal.
Great value! We love Kirkland brand products.
This location needs a big parking space. Present one is not enough to handle weekend busy. Except that everything is good.
Today I was at 28 th street Costco and at the bakery section a lady was promoting BUTTER CINNAMON SUGAR LOAVES and giving samples. My daughters went to try and liked it and I was picking up the pack since they liked it. And while my daughters were trying to pick the samples by mistake they touched other samples and the lady became so rude and she told my girls to pick up all the samples. It didn’t stop there, she started telling stupid things and joined other customers and started laughing at my kids. My kids are small and they felt so bad. It is very rude and racism what she did. We will never buy anything from that store and will tell our friends also what happens if you go to Costco on 28 th street.
Great prices and friendly employees.
Love costco
Enjoy shopping there, fun food court.
Seemed nice. Very busy Saturday morning. I not a big crowd fan. Might go a different time of day next time.
Was able to get in and out quickly. Store was clean and staff was friendly.
Good place, worth the membership fee
Like some brands but don't like huge lines to check out
It was G-G-G-G-G-G-REAT!✊
Very good customer service at this Costco. I only wished pumping gas was faster but not terrible.
My husband and I recently purchased a membership at Costco. We purchased some camping chairs that have a handy attached side table to hold drinks,phone and strong enough for my husband. Also like the Kirkland TP and paper towels. The gasoline is cheaper to. All though Costco carries some made in the USA I hope they will stock more for consumers to help American workers!
The gas has top tier detergents and it is cheaper than any gas elsewhere in the area... Not to mention everything in the store! But seriously, the wait at the gas pump here is worth it!
Costco is a great place to get eyeglasses and get your eyes checked by Annie Oisch. She's a highly respected doctor. Plus you can get all the bells and whistles without the expense.
Love Costco but not the location of the bathrooms in the Grand Rapids area locations. It is not located where you can use it easily upon arrival. Even using when you are leaving is difficult since you have groceries/purchases. I travel 35 to 40 minutes to shop at Costco.
Lived up to the hype. Great prices with great quality. Far better shopping experience than Meijer. I'm single so it takes some planning, sharing and freezing to deal with the large size of parishable products. Overall well worth the membership.
It's Costco, as always they don't disappoint and if you're feeding a family it's the best way to go.
The gas is certainly cheaper. But the woman's restroom was in serious need of cleaning and restocking of toilet paper. Stalls were out of toilet paper and at least one door was broken you couldn't use it. The walls were dirty as the floor. They should hire someone just to clean these high traffic areas every two hours.
This store, like any other Costco, is chock full of all the big box offerings you would expect from any other analogous institution. That said, the staff at this location are unendingly friendly and helpful, and the lines are never excessively long.
All around great values. No hassle on returning items.
This Costco and all Costcos are pretty great. Not feeling the weekend crowd though.
Hard to beat the deals at these stores, it great that there is always new and different stuff in the isles. And when it's new they usually are giving out free samples so you are not just going off the picture on the box to see what it's like. They carry some of the best jewelry and electronics you are looking for , at a price better then most anywhere else and they usually throw in extra warranty and accessories for item.
The pharmacy here is fantastic with generally fast service and very knowledgeable professional staff. Dena was particularly helpful and very quick with her service.
It's a Costco - good prices, good products, good service. Love how fast lines can go most days. I do tend to avoid this place on the weekends when it gets too packed, but if you don't mind the crowd, enjoy your free samples.
Always a great experience at Costco. The employees are so helpful and friendly.
Great place to shop helpful staff always willing to help.
As much as I try to like this place as a Costco it is at best average. It last lacks the refinements of the bigger ones. Good enough for Western Michigan.
I had a great experience this afternoon. I had several people help me find items that I couldn't find. They were very kind and readily available. I was very pleased with my experience to day.
My Costco has the friendliest and most helpful people on the planet, well as far as I have traveled anyways
Best place to buy electronics, TVs, etc. Bought a smart TV...promotion this month is that is comes with a 5 yr. gaurantee. Thank you.
Much better than the Grandville location. Employees actually say hi and aren't dismissive. Lots of stuff here that Grandville doesn't bother stocking anymore (i.e. organic unsalted butter). Definitely worth driving a few more minutes to get here. Great job Costco staff!
The food place is a joke. You can’t buy a whole pizza out of the warmer for some reason. You can only buy a slice. You can’t add or remove toppings. You can’t even get extra pizza sauce. I offered to pay for it and they said no. I’ve never seen a place turn down money before in my life. Seriously 2 people in a row walked away because they wouldn’t sell a full pizza unless you ordered it ahead of time. But they had 6 full pizzas in the glass for slices I guess? Then on the way out the guy checking the receipts wouldn’t give my 4 year old son a smiley face. He wouldn’t put one on his hand or on the receipt. Really?
Costco is an amazing store with some of the best items available and many are bulk. Love the layout and gas station as well
Always have the best service when we shop here! Never had a poor experience, though I wish they carried more variety in their cat foods.
Love the deals here and the food court is always fast, affordable, and good.
Clean. Super fast checkout. Bit crowded on weekends, as expected. Fine store
Typical Costco! Excellent service! Dr Annie Oasch OD, in the optical dept, but separate entity from Costco, is an excellent eye doc who takes the time to listen to any concerns and answer all questions. I’ve noticed that she now has associates, but I’ve only seen Dr Oasch who, in turn, scheduled appointments for me with a very reputable ophthalmologist in the west Michigan area due to concerns she had from my examination. My ophthalmologist retired several years ago and I have since bounced around from one ophthalmologist to another, trying to find one that I was confident and comfortable with. When my brother in law recommended Dr Oasch at Costco, I thought he was nuts but, then, other friends and family members also recommended her. I’ve seen her for three exams, over a three year period and I’m very satisfied. Add to her service the huge cost savings ordering glasses from the Costco optical department and this discovery is a real gem.
A great tec in the hearing aid dept.
Great prices, great people! If you don't have a membership, talk to AJ at the service desk and he will help you the best!
Huge place with good prices, totally worth it, especially with the gas. And did you know you can buy liquor here even if you don't belong? it's true!
Got what I needed and got out
Always have what I need.
Love Costco, they always have everything.
The Place to buy in bulk for a midsize Family with quality and cost effective stuff.
Huge inventory. Competitive prices. Through Membership, if you make careful choices you can save money.
Love Costco! Especially because gas is always like 20 -30 cent cheaper there. My only complaint would be the lines but it's not too bad.
Great bargains on high quality items. Come prepared to spend some money, I have a hard time leaving with less than a $300 receipt.
Great Gas prices
The only bad thing about CostCo is that every time we end up buying additional items that are a great deal.
Friendly staff, clean store and quick check out lanes despite being busy.
Great prices, high value, great return policy. You will save money here if you have a family. Maybe not if you are single. Lots of sample stations so trying before you buy in bulk is helpful. A little crowded at times due to being in a high traffic location. Service is neither great or poor, I think they are just trying to do their jobs and it can get very busy for them. No one seems friendly or rude just very busy so sometimes you feel like you just get the bare minimum service. You're not going to get the high quality service like at a local grocery store. it may be difficult getting help if you can't find an item in the store, Not because they don't want to help but because they're probably running very lean (understaffed), it's a business I get it.
Clean, fast and friendly. I would like to see the sample stations in a single location so they could be avoided and not cause jams in the aisle but I understand how retail works.
Don't shop hungry.. gets me EVERY time!! I ❤️ Costco
Great organic, healthy choices. And great prices on everything your family needs. We have never been disappointed on anything we have purchased. Of course in large quantities.
Got tires put on today and filled up with gas. Great service, good prices, good selection.
I love their service
Great deals on food and toiletries. Real good and cheap food court! Seasonal items at great pricing! Clothing sales are awesome! Membership required. Worth it to our family! Plus cheapest gas!
You want to buy something cool? How about a million of them, for like.. $3. Costco is a wonderful store, where you can spend an entire afternoon shopping, they even have a food court if you find yourself hungry. The prices are all at wholesale, so it's relatively cheap, and everything is decent to great quality. Costco is the place to go. Only downside, you need a membership that you have to renew every year. So, that's $60- $120 you are required to spend up front before shopping.
I was a member of Costco for almost seven years up until a manager was not available at all to renew my membership. (Due to my renewal which was supposed to have taken place not until May they had a renewal date of April) it was a big fiasco so I chose to end my membership with them. the distance traveled is not worth the hassle I received.
Wish Costco would accept more credit cards besides Citi. I like the products offered but Gordons Foods has equally good foods. Closer also to the city.
Went there for gas and fruit. The cashier was very nice although my cherries were molded. Had to walk to the back and grab a fresh batch. They didnt look to great neither
Great place to shop good prices
I love this Costco. My only complaint is that every time I get apples here, doesn't matter what kind, they are absolute mush. I got some today that I've never seen there before and I regret buying them.
Very rude people who work here and portly designed Tells me I can’t take my cart past the check out. Also is very rude about how I walk past check out to use the restrooms !! How else do you get there if your all ready in the store !! Oh and then best part about this place they think ur stealing !! When your trying to take your 8 your old son who has autism to the restroom ! Place needs to re think how they treat there guests
Good deals I do a lot of shopping here.
It has all the things. In giant quantities. Usually at reasonable prices.
Impeccable service and great selection of products.
Nice and clean. Fresh meats, fruits and veggies a bit pricey. Some clothing looks good but cheap, jeans look like factory rejects.
good customer service
It is always an adventure for me to go to Costco. I like the whole concept of this store and am always well satisfies with the purchases I make. Today was my first experience in Costco not having what was advertised and that was regular aluminum foil which I needed. The personnel st Costco are always extremely nice and helpful.
I would give Costco five stars, but we love the Washington bagged red delicious apples and they are always out. Other than that it is excellent!
Great selection of stuff but not a lot of variety because it is a bulk store so they obviously carry what will sell more so not many reduced fat/healthy options. Very surprised it closes early at 6pm on a Saturdays. This one's food court is not quite as nice as the other's: no kiosk for fast ordering and the onions in the machine were bland and kind of slimy.
Would love this place more if it were closer to Rockford. Great selection & prices
It's Costco. They're pretty much all the same and who doesn't love Costco?
The best warehouse store out there.
Hotter then hell in here place cheap to turn the air on thermometer said 82 degrees in the store all the time
I like to shop at Costco, but only go there occasionally anymore. We have downsized our house so buying the Costco size items makes no sense to me unless it is their big bag of corn chips for four dollars. We ordered some new glasses for one of us and found the price to be much better than at our optometrist office.
Good place great people cheap stuff
Great deals on supplies during camping season.
Saving so much money for gas!! Love Kickland vitamin waters!! Great rotisserie chickens too!!
No bus to get there, the only downside.
Not crowded, very friendly staff, great products. Need to carry liquid laundry spot remover again.
Always dependable. Great quality products, many services, even a snack bar! Membership required.
Very easy to get in and out of, prices are great for the amount you get, service is very friendly and checkout is generally pretty speedy.
Awesome staff, good selection, and good prices.
It is clean with lots of options and available organic options. Great sales, my only complaint is that the lines do get long. Just plan for a longer check out. You do see that the employees are doing everything possible to get everyone through the lines as quickly as possible. Which makes you feel better for waiting. Employees are kind and helpful. They do uses every line possible when lines become long!
Nice people, easy to ask for help, good prices- of course, and easy to shop. Plus hot food served out front.
Great classic Costco. Friendly staff, wonderful products.
Love Costco. Their stuff is always amazing. But when you fall in love with a product they carry, and you can only find it there... suddenly it isn't there anymore. I know I know, they rotate products to bring more things in, I get it. But it's frustrating. I loved that darn soup and now I'm craving it and can't find it anywhere! :p P.s. my dogs also resent that you no longer carry their special treats.
Very clean and always has good prices. Plus their gas is top tier which is a perk!
We were trying to get 2 rugs out of box and there was a box on top of it. Wife and I could not move the top box, so I asked a Costco person if he would help. He got a team member and they very kindly got them for us. Exceeded our expectation.
Loved it felt like a kid in a candy store lol. They had everything.
They’ve got it all! Always a smiling face upon entering.
Great place to buy in bulk.
Way better than rival Sam's Club. But this location rocks. Great people whom have been there for years. A customer even gave me a jump start during the winter storm!
Wonderful place to shop.
Alot of foot traffic but very fast and friendly staff
My ultimate favorite store!! Hood prices for bulk stuff, decent parking, large carts, food inside.
fast in and out.
Costco is amazing, wife likes to go here to get all our wants and needs, I go here just for the pizza at the Cafe!
It is exactly like every other Costco, always busy, long check out lines most times. Friendly staff always willing to help you out. Membership required except for alcohol purchases. Always find new food items to try, mostly the larger quantities are the same price as a smaller quantity from the grocery store. Produce is worth the membership.
Love this Costco, usually pretty busy. I had my tires replaced while I shopped. Great tire prices!
Foods was great had everything at great price.
They have really good baby formula here at a good price. Also, the all beef hot dog is really good. And you can get a free drink with it for a dollar fifty and and it comes with a drink.. if you're an organic Shopper, this place is loaded with Organic items. If it's a quick visit a long visit this place will have whatever you need
This Costco in Kentwood, Michigan is awesome. Easy place to shop & bargains for sure.
Terrific prices on home goods, electronics, clothing (limited) and groceries. Some items are stocked regularly, while others are available seasonally or for a limited time only. We especially appreciate all many organic food options and growing availability of gluten-free items. The in-house bakery items are delicious and we've always been pleased with the meats, too. The prices and service at the Costco pharmacy are amazing - the staff is both knowledgeable and very kind.
The cakes are great here, minimal customisation though.
Generally helpful staff and good selection. Best gas prices in the area. Good options for fast dinners, especially chicken and salad.