Reviews of Optical Shoppe (Optics Shop)

Alisha G

This place is no joke! I went three different times to find the right frames and the gentleman who works there was super nice, knowledgeable and knows his trends! He even special ordered me a pair of Paul Smiths... impeccable service! A must go, seriously!

Gupfee .

I can't buy glasses anywhere else now. Tom and his cohort are the best at helping me find frames that flatter my face, and their customer service is always exemplary. The worst thing about this shop is that it is so popular, if you go when it's busy you may have to wait a while for your turn with that stunning customer service, but it's worth it.

david hamilton

Took a lot of time to look at glasses with us. Great selection and friendly service.

Rick Kugelman

Pat Musto was really great! As a first time customer I had the usual concerns but Pat was very professional and put me at ease. He listened to me, took my order and most importantly delivered as promised.

Sharon Faith Graves

I love eyeglasses, and this shop has some of the most exquisite and beautiful eyewear in the area. The selection is unique and the brands are top of the line. The LaFont and the Ann et Valentin lines are my favorites in the shop. The optician, Beth, is professional, skilled, and very knowledgeable. It was a joy to work with her. I've never been more excited about my eyeglasses!

Jesse Neuman

The staff are very helpful, patient, and absolutely no 'up' selling. In fact, the salesperson actually agreed that a less expensive lens would be just fine. I have subsequently gone back and they have fixed things for free, etc. I highly recommend them.

Michael Curran

I have been a patient for regular eye care and Lasik surgery for over 13 years with Princeton Eye Group, and Dr. Michael Wong. The group is professional, friendly and provides high quality care. I appreciate the time Dr. Wong spends to provide clear explanation of any symptom or condition. I would highly recommend Princeton Eye Group, and especially Dr. Michael Wong, for any eye care need.

Curtis Grimstead

I picked out a spectacular frame made out of vinyl records. It is very solid and the shape is a perfect fit. Thanks to Beth, Pat, and Cynthia's recommendation. I highly recommend purchasing your glasses from Carytown Optical if you want to support a great local business and get quality service.

Sean Murray

Best experience I have ever had selecting frames. They really took the time to help me pick the right pair and weren't shy about letting me know when my picks did not work on my face. You're in excellent hands here.

Ted Fogarty

Best customer service experience I have ever had. I learned more about quality products and how newer technology in eyes glasses just isn't typical available through "insurance shops". My overall eyesight is GREATLY improved, as well as my comfort and confidence that if anything isn't just right, these guys will make it right. Go here - you're welcome!

Leonard Grossman

Sam gave great service, glasses are perfect, and arrived quickly. Very happy!

AJ Shriar

This is a fantastic store! Excellent service, fabulous selection and prices, and extremely knowledgeable staff. Don't buy glasses anywhere else until you've checked out this place...a learning process!

Lisa Ann Schraffa Santin

An industry insider gave me the name of Tom Collins from Market Square Optical Shoppe and said best retail and most fair prices. Well that was only the half of it. Great selection, great skill and great fair price for excellent products. I came to understand that not all lens are created equal and that Tom has vendors who produce the best grade possible for lens both in materials and coatings and RX. Winner on all fronts and great customer service in store. A must visit.

Micah Donahue

Have had only terrific experiences buying my last 3 pairs of glasses here. Good selection, and most importantly guidance based on glasses tech, your appearance, and your activities. One specific thing I loved about this last order is Tom didn’t ask 1,000 Qs about options like lens thickness, antiscratch coatings, warranties, etc. He just included what he thought I’d want and he was right. Highly recommended.

Nathan Page

Once again Tom and his market Square optical go above and beyond for his customers I broke my glasses and the suplyer were unable to get a replacement pair shipped in time so Tom gave me a loner pair wow what service I am happy to drive to Newburyport for service like that

Grad Rosenbaum

One of my favorites for sure- a great value given the exceptional selection and especially the service.

Melissa Bell

I really appreciate Dan he does a great job with my family. Supplying us with fashionable frames, he is very accommodating and fair

Tom F

I am very pleased with my Swiss Flex glasses from Carytown Optical. Cynthia showed me several other frames I liked, but the Swiss Flex frame was just too comfortable. I am a building contractor and tend to be hard on my eye glasses, but have been surprised at how durable the Swiss Flex are. For me, these are the best glasses I have worn. Thanks Cynthia

Susan Scartocci

Been going for many many years, now out of NJ and still going. They are ALL wonderful and always helpful. I always use Patrick because he's my guy when it comes to eyeglass frames. However, they are ALL great!

Kent Morse

I recently picked up my first pair of no line multifocal lenses in November. Cynthia advised me to make the change from my line bifocals. She also updated my look with a really cool lightweight rimless frame by Swissflex. The adaption to the no line lenses took about two weeks but now I am so glad that I was advised and helped to take the leap. The frame is absolutely amazing. I've never worn anything so comfortable and I love the polarized clip on too. From order to pick up I had them in a week. I can highly recommend Caytown Optical. You won't find anything like Swissflex at a Lenscrafters or Pearle or the like. Carytown Optical is such a relaxing place to go too, another thing I really like. Kent Morse

kathleen markowitz

Don't buy a pair of glasses until you check out Carytown Optical. The best eyewear selection. The best team.

Terry Caserta

Carytown Optical fitted me with a pair of glasses to use specifically for working on the computer. I was constantly struggling with my bifocals to focus on the computer screen and experienced a sore neck also from tilting my head back. I can’t believe the difference that the new eyeglasses make. I wish I had known about this option sooner. Carytown Optical fitted me with a really cool looking pair that I keep at work only. They were so helpful in explaining the difference this prescription would make. I love their selection. They offer a boutique selection you won’t find in any other optical store in Richmond. The pricing is reasonable and the personalized service was great.

Karen Long

The best experience I have had when buying glasses. I am not terribly good at fashion choices, so I appreciated the sincere and tasteful suggestions for frames that seemed to fit my face structure the best and made me feel pretty. I felt confident in the glasses I purchased because Cynthia did not encourage me to just look at the higher priced frames, in fact the ones she felt looked best (and I purchased) were in a very comfortable price range for me. Also, Cynthia and the whole shoppe are hip and fun! The lightweight lens felt great after a slight adjustment. I highly recommend Carytown Optical if you love lots of lovely frame choices and/or are fashion challenged like me and need to rely on advice you can trust.

Farouk Chaabi

I HAVE PURCHASED EYE GLASSES THROUGH CARYTOWN OPTICAL SHOPPE. THE STAFF WERE HOPEFUL. I GOT MY EYES CHECKED UPSTAIRS AND I ORDERED MY GLASSES DOWNSTAIRS. WHAT A WONDERFUL EXPERIENCE. SHE OFFERS GREAT PRICES FOR FASHIONABLE EYE GLASSES. I REALLY RECOMMEND HER.

Joanna Longo

Best place in Richmond for eyewear and eye care. Cynthia and her team make choosing glasses and contacts easy, expedient and fun. Their customer service and professionalism is evident throughout the process and beyond. While out of state for a wedding, I realized that I'd left my contacts home. Cynthia was able to "contact" another business in the area and i was able to get another pair just in time. Simply the best!

Don Parker

Been coming here for years. Always great service

Samuel Tack

Best customer service! Very friendly! Will recommend to family and friends!

Haley Yates

About a year ago, I went to Cary Town Optical to talk about getting my first pair of contacts. After I was informed of the different options I went up to Dr.Gates's office to get my eye exam. Before contacts I was very squemish when it came to my eyes so I was a difficult patient, but he was very nice, and we finished the exam quickly. Then Dr. Gates pulled out a box of lenses for me, sat me down in his office and informed me on how to use the contacts. He was very helpfull but i just got tired of continuosly poking my eye with no results, so Cynthia from Cary Town Optical helped me. It turns out that before owning the shop, she used to help small children that needed contacts learn how to use them. Miraculously she was able to put my contacts in for me. I was happy with that but they all said that they needed to make sure I could put them in myself so Dr.Gates and his assistent put on my favorite song and eventually I was able to do it all on my own. Everyone was so kind and really seemed to care about me. I will definetly go there again.

Fiorella LoCurto

Take a LOOK at Market Square Optical in Woodbridge! I’ve been wearing prescription glasses for over 40 years and the service given by Joanne and her staff is outstanding. They asked for my prescription before trying to sell their product and they made professional suggestions from their high quality eye wear. I appreciate the passion and the expertise and I highly recommend Market Square Optical!

Elaine Barosin

After your first transaction you will become a customer for life. Over 12 years ago, after shopping and trying on glasses all over the place and just not getting that "this is the one" feeling, I entered the Market Square Optical Shop. Within 5 minutes I was introduced to the frames I still wear to this day. Tom has an amazing talent for knowing exactly what looks best, feels best. It's like magic. Very pleasant and immediate service without charge anytime we need a fix. I'm writing this as I am returning to replace my existing pair of specticles which I have had for many years and realized the best way to thank Tom is by telling my story.

Sandra Houle

THE best customer service you will find. Excellent selection of frames, personalized attention and service unlike any other that you will find!

John Keville

My family and I have been customers for many years, Tom is the best and we're very happy with his attention to detail and wonderful service.

Carla Hauck

They have tons of affordable sunglasses! I got my first pair of bifocals this year and realized that as an outdoor aquatics director I need to be protecting my eyes. After walking out of lensecrafters in tears because they had one pair of frames that kind of fit my face but were ugly and $300 I felt hopeless. But Tom was kind and helpful and worked with me to find the perfect pair to fit my petite face. They sont break my bank, but still look good. And now I know that I can safely do my job this summer.

Annie Norman

We had an awesome experience picking out prescription Rayban sunglasses for our 93 year old Daddy. What a fun place. Daddy sports his cool shades every day. He insisted on aviator sunglasses like he wore his 25years in the navy. He's a lot smaller now and none fit but Cynthia special ordered a small small size with long temples. We Colohans greatly appreciate her attention to detail and TLC.

Rick Peng

They helped restore my crushed glasses perfectly without any charge. Very helpful and patient, this place is my destination if I am to have another pair of glasses.

CHRISTOPHER Turner

Great quality, great service, the best people.

Caleb Hill

Beth couldn't have been more helpful!

Thomas Zmudka

From my first step into Carytown Optical, I knew it wasn’t your everyday eye glass store. It has a small town feel combined with the comforts of home and the classiness of a New York designer store. There is an incredible selection of high quality eyewear at surprisingly affordable prices. I have nothing but praises for the staff that are helpful and very knowledgeable and they provided very personal service. I recommend Carytown Optical to anyone looking for a new eyeglasses or a pair of stylish sunglasses.

seth stolz

Carytown Optical in Richmond Virginia is amazing, the coolest, funnest staff ever! Incredibly knowledgeable of both the fashion side and technical side of optical to bring you the best in your new pair of glasses. They have some of the most unique, fun, fashionable eye wear that Richmond has to offer. It is a really relaxing atmosphere, great energy, great spirit. You will absolutely love your next experience at the eye doctor, and getting that fresh new pair of specs if you go here, trust me!

fred hefer

The girls at Carytown Optical Shop provide great service and definitely deserve 5 stars. I am extremely satisfied with my prescription eye and sunglasses. They did a great job assisting me with my frame selection, positioning and adjustments. Throughout my years, I have gone to several optical shops but found Carytown Optical to be the best. The staff is chivalrous, clued-up, cool and very friendly. My total experience was terrific and highly recommend them!

Mike Schwartz

Professional, courteous staff. I occasionally try other stores because the limited frame selection here doesn't always have something to my taste, but routinely wind up regretting the poor-to-average service I receive elsewhere. The prices here seem fair, too, especially for the area. But really, this optical shop is all about the customer service.

Marta Stewart

I really like this optical store. I have found that the glasses available there are a lot more stylish and flattering than what you'll find at the big chain optical stores. What's more, the personal service is genuinely helpful. It's a pleasant experience to go there. They are good at what they do and they work hard to make sure that you're happy with with your purchase and the entire experience. I'm very pleased with my glasses and happy to have a business nearby that I know I can trust and count on.

Vickie Henshaw

I could not be happier with my experience here. Tom and staff are amazing and professional. The prices are very fair. Compared to my two older pairs of glasses there is simply no comparison. I can see with ease with progressive lenses with the transitions and anti-glare. I got two pairs ....an every day pair.... and a cool “fun” pair....with. Discount on the second pair. (1/2 price on lenses) He also offers a 14 day warranty. My husband has now ordered glasses. High hopes! I won’t go anywhere else now. I’ve been wearing glasses for 40 years.

Dick Geary

Tom has the best at service, products and his attention to detail is unmatched!

Suzanne Fogel

I was looking for a new pair of sunglasses and my girlfriend, Kristin told me about this shop. She brought me to the Market Square Optical shop and Tom was extremely helpful. He just knew what style would look good on me. I ended up buying a pair of Kaenon Georgia sunglasses and absolutely love them. Two days later we went back because she was picking up glasses she ordered. Then I decided to get a pair of reading glasses. And again, Tom found a pair of Tiffany and Co. glasses that I absolutely fell in love with. He was so nice and was very honest about what looked right on me. Thank you Tom for your great service. I'll definitely be back!

Andy Simonds

I've been going to Tom's for 20 years. He's the best in town and probably on the North Shore. I look forward to working with him for another 20.

Andrew Milstein

Great service and product!

Filmore Found

I have been going to Carytown Optical for about 20 years now. This shop is like the type of optical shop you would expect to find in Soho or the Village in NYC. Cynthia is always on top of the hottest new trends. And she has a lot of patience because I seem to love every frame she has. But please check this shop out. She is the only shop I know that actually carries Vinylize. Yes! Glass frames made from vinyl records by a company in Bucharest. I recently purchased a pair of Vinylize frames as well as a pair of Italian frames by Vanni. Hottest shop in Richmond. Lou Ann

David Anthoff

Walked in with slightly cracked/bend glasses, they fixed it in five minutes, didn’t charge anything and were extremely friendly!

Timothy Burke

The service at Carytown Optical was outstanding! Cynthia's knowledge, advice, and expertise were phenomenal - she spent a lot of time helping me by reviewing the best choice of lenses, advising on frames, and adjusting sunglasses i had purchased elsewhere. I am a first time customer at Carytown Optical, and my decision to go there was based on the stellar reviews i had read - i must say that those reviews were correct. Friendly/unhurried/high quality service - what a great concept! Based on my experience I would say that you can't go wrong by taking your eyewear/optical needs to Carytown Optical. May 26, 2015: I went back today for new sunglasses. Beth assisted me and provided the same friendly and high quality service as I experienced during my 1st visit. Outstanding! Carytown Optical continues to provide 5-star service.

Alexander Soulas

Great customer service!!

susan riemenschneider

Google Review For your next pair of glasses, I highly recommend going the Princeton Group Optical Shoppe and asking for Patrick Musto. Patrick takes the time and detailed attention to ensure that every measurement is correct, and every aspect of the fit is addressed to provide an optically perfect and comfortable fit. Patrick provides this service with great skill and professionalism, and goes the “extra mile” to give an outstanding professional service. And above all, Patrick is so cordial, and makes it a pleasant experience!

Hunter quade

love the shop, love the owner, and love the selection. this truly is a great place!

Amanda Seamster

Great

Paul Zayas

The friendliest shop you can go to. Great selection of lenses and the staff will help you find the perfect pair of lenses to suit your style. Loved the whole experience. One of Richmond's true gems. They have a customer for life.

Natalie Franzi

Great service! Replaced my scratched lense in minutes and adjusted my glasses. I was also searching for new glasses. Craig was so patient and helpful!

Janet Borges

Best eyewear-shopping experience ever, with very kind, funny and sincere professionals who will ALWAYS make sure you are happy with your choices. Would not dream of going anywhere else in RVA for my optical needs!

Deron Yates

I've been going to Carytown Optical since it first opened. Now living in Florida it is still the only place I go for eye ware. Cynthia, Beth and the rest of the staff are awesome. I was torn up when her shop was destroyed by fire several years ago. Thank you Cynthia for rebuilding. You're shop is even better than before. And tell Dr. Gates he's awesome too.

Mara Steiner

Patrick Musto has been my optician for many years. He has helped me in more ways than one can imagine. He is not just a professional and extremely knowledgeable optician. He has been there for me and tried in as many ways possible to find answers to my eye problems with compassion and patience that I would never have found elsewhere. I can't say enough about Pat. He's always tried his hardest, to make me feel better and help me look at a situation that at times was so trying in a positive way.

Joe Reyes

Cynthia is awesome, they are very personal, working with you to find the best frames and lenses, don't go anywhere else! truly a great experience!

Chance Ploegstra

Amazing establishment! They have an incredible selection frames, as well as various kinds of lenses you can get for said frames. I got the prodesign|denmark frames and not only are they plastic frames, but they also have adjustable rubber nosepads. Highly recommend this place for new glasses, especially ones that'll last for a while.

Channing Spiegel

Absolutely the best optical shop in all of Virginia! Amazing frames from all over the world and expert service! A+++

Matt Basilone

They repaired 2 pairs of frames not purchased there for free. They are very friendly and very helpful.

Christian Schick

Wonderful experience. I appreciate how they give you their input on what they think looks best. It isn't very easy to see for yourself what you look like when you put on demo glasses. Their opinions were a lot better guide than the way I typically squint at myself in the mirror when I have visited other establishments (I even once picked out ladies glasses back in High School and didn't realize it. It was a little embarrassing).

Elli Morris

LOVE the shoppe! Excellent selection, very patient & helpful staff. Took me what felt like forever to decide on the right frames but Cynthia and Beth were so friendly, helping me narrow down the choices that looked good on me - and why those were the right frames. The shoppe has more variety of cool frames than any store within hundreds of miles, including DC. Amazing!

Trina Weingarten

Customer service is outstanding and the glasses are quality! My father is in a local nursing home. Both Sam (the owner) and Lydia have gone to visit him and provide him with new glasses/adjustments. Both of these individuals did so much more than I expected! And the new glasses were made quickly.