Reviews of OCB Optical (Optics Shop)

Allie Fletch

Horrible place overall. Fantastic dr. The wost staff on earth. I have lived all over the country. Worn gas perms for 25 years. Never ever had the office not just promptly order them! These guys say the optic shop will call me to pre pay. No one even mentioned this to me until I called them!! They haven't. No one seems to have seen the order. I had a morning appt. All my other eye drs would have ordered by end of day. It is not that hard...like a prescription. It's a two week order, with multiple iterations on fitting usually. The staff seems perplexed by this; do none of their patients wear complex gas perms?? I am travelling for four months starting one month from now. The dr was very nice and positive, said theyd order right away, and we would get iterations done before I leave. His staff seem like utter idiots who seem confused why I am trying to pay and get the order going the day after the appt. It is weird and bizarre. Yes I would like my.contacts ordered asap. Why on earth would that be surprising????

Nadya Stoyanova

How hard is it to see your patients timely? Seriously? Every time I've visited, I've waited at least an hour. This is a ridiculous waste of time. And the service is severely over priced too.

Ed Taylor

I had cataract surgery done just this past week. The entire team was competent and caring. I was made to feel as at ease as was possible and the results so far are excellent. I am very happy with the service. If I need the other eye done I will not hesitate to return.

Laurie Levy

I have always received great care for my chronic Uveitis!!

Cinthia Cruz

Time wasted. The frontdesk clerks are very incompetent. Took a full 60 minutes for them to figure out my insurance, even after I had the insurance representative talk to them directly. Not to mention they charge 1.5x the regular prices -- If you have time and money to spare this is your place--

Peter Schalock

Tried to make a physician to physician referral for an established OCB patient for an urgent/acute visit with any provider. The triage secretary didn't recognize the name of the common acute eye problem and the manager wasn't willing to coordinate a visit even though there was an MD present in the suburb location. They did offer my elderly patient a visit in Boston clinic (patient goes to a suburb clinic, limited transportation) 3 days later for a problem that should be seen same day.

Elizabeth N.

I love this place,my experience was very nice here..ordered my CL and they came in the next day...Dr Ip is still my doctor and love her to pieces...The front desk checks and verifies your insurance as a curtesy, its not their job and if your paying monthly for your insurance and you dont know your own policy then your the stupid incompetent one.

Travis McCauley

HORRIBLE !!!!! Doctors are good but the wait time is crazy long. They screw up your insurance and they just sit around talking and waking around. Been waiting for over 2 hours just for a half hour worth of test/doctor time. Get ready to spend $$ on either tickets/parking cause you won't be here for a short time.

Bill Phillips

The person I spoke with was very professional.She was very pleasant and a joy to work with.

Linda Agerbak

My cataract surgeon sent me to an eyelid specialist at OCB, Dr Mark Hatton, who drained the stye and took a biopsy, reporting "no signs of any problem whatsoever." A year later I was diagnosed with eyelid cancer.