Reviews of Eyes on Rosemont Old Port (Optics Shop)

152 Middle St, Portland, ME 04101

Average Rating:

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Here we offer you all the information of people who are purchasing the products of Eyes on Rosemont Old Port (Optics Shop) in Maine area.

At this moment this firm has a rating of 3.8 stars out of 5 and that rating has been calculated on 16 reviews.

As you can see its rating is very positive, and it is founded on a very large number of scores, so we may say that the valuation is very reliable. If there are many people who bothered to evaluate when they are satisfied, it works.

As you know, we do not usually bother to give opinions when these are correct and we usually do it only if we have had a problem or issue...

This Optics Shop is classified in the category of Optician.

Where is Eyes on Rosemont Old Port?

REVIEWS OF Eyes on Rosemont Old Port IN Maine

Bizarre’s Harper

I love this place! I have never, ever had an eye appointment before, so I was nervous, and did not know what to expect. I got there about 15 mins early, the very nice lady Patricia gave me my paperwork to fill out. I filled it out, and not even 5 mins later I went it for the initial check up, and pictures. I looked around at some glasses for a minute, and then a very sweet doctor took me in. She was so sweet (she said she was new to this office and of course I forgot her name...) she took her time with me, and answered any questions I had, and made me feel very comfortable. She even took an extra step that wasn't initially apart of the original work she was supposed to do, and advised I should get dilated. The girls out front were AMAZING! They were so relaxed, and laid back, but very knowledgeable. The only girls name I can remember right now is Erin, she is awesome! They all came out to help me pick glasses, and were honest about how they looked :) It felt like a family, and I will always come here when I need anything for my eyes, AND it was all covered by my insurance so that made it even better! Thank you ladies for making my first experience, a great one!

Dylan Frisbie

My experience with Jess and Justin as well as Dr. Johnson was nothing short of exceptional. This was the first time I’ve ever had an eye appointment and the staff were attentive, caring, helpful, and professional throughout the whole process.

Kevin Ridlon

James Barner

Great selection of glasses, and I had a great visit with the optician. Sure do wish they could find a way to be open on weekends! Very inconvenient.

BRD

I was visiting Portland, Maine for a vacation in June of this year. When I was on a boat tour, one of the screws for the hinge on one side of my glasses decided to fall out. I was highly distraught because I can't see at all without my glasses, and I still had another three days before I was returning home. I was afraid I'd have to spend the rest of my vacation only being able to see blobs of color. Luckily I had a friend with me who could help me walk to a shop (which would have been impossible on my own because I couldn't read street signs alone.) We had looked up another shop, but had gotten really turned around; this turned out to be a huge positive twist of fate. We walked in, and the staff had some customers there for appointments already. When I explained my situation they let me know I may have to wait a little bit so they could finish the appointments they had there, which I more than understood and was just happy they were willing to try to help in the first place. Shockingly it only took about 5-10 minutes, which was much quicker than I expected. A lovely staff member took a look at my glasses, and informed me that they didn't have the exact screws to fit my glasses, but if I was ok with it she'd be able to use another type of screw to fix them at least until I could get home. I was elated, and she set to work repairing my glasses. It only took her about five minutes to make the glasses just like new again. I was expecting a hefty bill for emergency repairs but to my delight the staff only charged me a very small amount, and still to this day nearly 6 months later the repair is still functioning exceptionally well. I don't live in this area but would recommend this business to anyone who does as their staff alone is enough to show how well their business is run. Additionally for any unlucky tourists who need emergency repairs I would highly recommend giving these lovely people a try!

EllaMinnow Pea

As the friendly & helpful owner told us upon entering the shop, most of their clients are repeat clients & local word-of-mouth business. The shop is nothing fancy, but they had a nice small selection of modern men's eyewear -- something other downtown shops seem to lack. The prices were extremely reasonable for frames (no big markups), and are pretty standard for the lenses. They are extremely fast in ordering and can have your glasses ready within a day or two! MY ONLY WARNING: They do not do eye exams there, so be extra careful that your glasses prescription is received to them & then ordered out by them correctly by your optician. Double & triple check and also bring in the paperwork directly if you can. Somewhere someone took our prescription down incorrectly and the order was delayed. (They seemed to be less friendly after that, haha). Coincidently, that same week, we ran into a co-worker who had the exact same thing happen there! His numbers were also taken down incorrectly. They are super nice and friendly, and I believe in supporting local “ma & pa” shops in Portland – but you may have to monitor this transaction a little more closely than those bigger businesses.

Mathew Brown

Very friendly, knowledgeable, and caring staff. Really does right by the customer.

Jeff Mercer

Not impressed. Arrived for my appointment early and had all my ID cards, etc. Then I had to wait over 45 minutes (during my appointment time) for a walk-in to finish. Then Dr. Tricia Pirone was noticeably rushing through my appointment. I don't trust the updated script I got. I also did not receive the dilated eye test which my insurance paid for. The front desk people were great; however, the quality of service during my actual exam was far below what anyone's expectations should be. Next year I'll probably go back to my old Doctor even if it is out of network. He actually gave me time (my scheduled time!).

Arthur Fink

I'm astounded at the last such negative review. I've been dealing with Priscilla and Chuck for longer than I can remember, and have only had very positive experiences. DO go there!

dean botthree

DO NOT GO HERE! I came here to get a script filled for a pair of black Ray Ban Wayfarers. I told these morons to match the original lenses; dark black. Everyone has a pair of these and what they're supposed to look like is common knowledge. They gave me brown/red lenses instead, and they weren't cut well; the lenses popped out with ease. I had to argue with them to re-do them properly. When they did, they gave me the exact same lenses, but instead of cutting the lenses properly this time they melted/warped the bottom of the frame and ruined my brand new glasses. ARE YOU TELLING ME YOU CAN'T MAKE A PAIR OF BLACK WAYFARERS?!? Don't go here. There's a place across the street go there instead. Patricia and Chuck do not care about their customers.

Kevin Hudon

Molly Gant

Not only is everyone here knowledgeable and friendly, you can tell they all love what they do. They're all wonderful, and Margaret is a gem!

Honnie Goode

Elena Kirillova

Jamie Phillips

Deborah Silberstein

Business Hours of Eyes on Rosemont Old Port in Maine

SUNDAY
CLOSED
MONDAY
8AM–4PM
TUESDAY
8AM–4PM
WEDNESDAY
8AM–4PM
THURSDAY
8AM–4PM
FRIDAY
8AM–4PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Eyes on Rosemont Old Port en Maine
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