Reviews of Price Optical (Optics Shop)

Christina Carey

Very helpful and friendly.

Auna Ruland

I've been doing business with Mike and his team for 20+ years and have always had exceptional service. My son started wearing glasses when he was 5 and Mike really helped me to pick out glasses for him that could be easily replaced in the event they broke. Needless to say his glasses broke A LOT! Thanks to Mike and the team I was saved the headache of costly replacements with their exceptional knowledge up front and their willingness to find my son a pair of frames to pop his lenses into. The style selection is far beyond anyone's wildest dreams. There is truly something there for everyone! Value pack frames made buying multiple pairs for my son affordable and the professional advice on lens types keeps his eyes protected the way they need to be. Even when I moved out of state Mike went above and beyond to keep my business and make sure I had glasses and contacts. The personal service you receive from Price Optical is unmatched. They take the time to learn about you in order to assist you in making the best decision for your eye wear. I will never take my business elsewhere! A million thanks to Mike and his team for always making the process as painless as possible!

Paula Seiwert

Mike and his staff are wonderful. They worked with my oldest daughter, who is out of town at college, and made sure she was taken care of. They contacted a trusted glasses company close to her, so that she didn't have to make the trip back to Wichita, or wait to address her glasses issue. Mike is the BEST!

Stacy Swope

Never received my glasses. This company claims they submitted my claim to insurance but according to my insurance company it was never sent to them. I was told it would take no longer than 2 weeks for my glasses. After 2 weeks they didn't even bother to call and tell me they'd heard nothing from insurance company. They offered to mail my glasses to me since I moved out of state. Well guess what they never even came.

Katie Joslyn

I had a terrible experience here because the guy that owns it is a complete jerk. He was constantly treating me like a child, and assumed I didn't know what I was doing. When I went in to get new frames they offered me a clear pair for $30, and that was amazing, so I took up the offer. They were quick taking the lenses out of my old pair and putting them in the clear pair which was great, and I was very happy when they did that, but then not even a day later they were falling out because they didn't fit in the frame correctly which was the whole point of me paying for the lenses to get switched. Then I called them and the man who owns this store quickly started blaming me, and said there was no way to get it fixed, and I had to buy a whole new pair with new lenses. I found this absurd, so I called a different place and they put my lenses in correctly and they fit in my new pair. I am never going to come back here and I suggest no one goes here because I am not the only person that has had a problem here. There are much better places in Wichita that can do the same job, but cheaper and better. 0/10 recommend.

Kylie Hammer

Love Price! The people are wonderful and very helpful.

Luke McGaugh

Good price, nice selection, finished quickly.

D Rock

I have been to a lot of places but this is best place for service and glasses not the cheap stuff you get from the big stores And if your kids break them they can fix them 25 year customer

Bethany Harper

This is the only place I go for glasses! For almost 10 years they have taken their time, assisted me in finding each perfect pair! They have amazing quality and the best customer service I have ever experienced!!

Donell Leopold

Great customer service, very knowledgeable, and very helpful regarding every aspect of your eyeglass purchase.

shametra Regular

I just stopped by because had a few questions. The open sign was on and the door was unlocked upon walking in I'm getting looked at crazy by other people. The the man helping them said rudely we're closed. Wow bad customer serive . I bet I want go back during working hours because of this treatment. Just FYI if your closed turn your sign off and lock the door. Common sense.

Dezarae Kelly

Mike and the ladies here are great! Friendly accurate service

Stacie Coleman

I love this place. Ive been getting my glasses here since I was 12ish. Great place. Awesome customer service

Bruce Gilder

They are awesome. Having a bad day, dog chewed up ear piece of my expensive prescription glasses and my vehicle would not start. Dude fixed my mangled ear piece like new at no charge! Thank you from a very happy repeat customer.

Paul Farmer

The staff is extremely kind and patient with my elderly mother and wife. They have never charged us for adjustments and minor repairs. I couldn't recommend this company more.

Debora Coleman

Mike and the girls treat you like family here. I have been getting my glasses here for 10+ years. They have discount deal packages that can really save a lot of $$$. Anytime something didn't feel just right all I had to do was stop by for an adjustment at no charge and back to normal. I would recommend them to everyone!

cheri mckay

They have always been great.

Jack creekmore

Been doing business with Mike for 10+ years. Mike has always been very professional and has helped me several times when I got in a bad spot with broken parts or frames. Highly recommend Mike and his crew!

tl k

My husband thought the sales person was a little pushy about getting the more expensive lenses, but I thought they were pretty awesome. I just wish I can get my glasses a little faster is all, but I would have to wait regardless of where I went. :) I liked the selection as well.. :)

Debbie Kirk

I needed glasses after chemo. I spent an hour picking out my frames here. When I went to pick them up...they were not even close to the frames I had picked out. I told the man. He made me cry in front of the whole store. He said he could reimburse my insurance or I could take the frames. I had no choice. The paint was already chipped in several places.

Realityofperception

I have used them for at least 10 years and don't plan to change anytime soon. They are helpful and nice people.