Reviews of Columbus Optical Services (Optics Shop)

Becky Ogle

I have always been very satisfied with the personal care and service I have received at Columbus Optical. I ALWAYS leave feeling like part of their family.

Melissa Cavanagh

Easy to book an appointment, office is in a great location, convenient hours, friendly and competent staff. Dr. Hernacki is amazing; she is the only eye doctor I can ever remember actually being so kind, caring, and go to such great lengths to make me comfortable and relaxed. A good selection of frames available once you get to that step. My glasses were ready within a couple of days. Definitely will go back for future vision care services.

Heather Whaley

I am from Columbus, Ohio and I was stopping in Columbus, IN to see family on my way to Evansville, IN, when I woke up and realized I forget my contacts at home. I called Columbus Optical and once Madison received my prescription, she called me to let me know they had some contact lenses that would work for me and got me all taken care of very quickly. Thank you so much!

Susanne Elisabeth

After several trips in(over a month), still could not see properly, wasted money on the appointment and contacts and ended up going to another Optometrist in town, who fixed my prescription (one eye was too strong causing blurring). I can see now, but I'm out DOUBLE the money for 2 appointments & 2 sets of contacts and they will not make it right or refund my money. Very disappointing, very expense and beyond frustrating.

A Strickland

Dr. Trish is awesome she takes great of my eyes, I'm so happy I switched to Dr. Trish!!!

Banana

Had someone that worked there take a photo of personal information of mine and then send it to my in a message on messenger telling me how stupid I sound after repeatedly making comments about people with mental illness. When I called to make a complaint, a man by the name of Scott was not helpful and also rude. Police have been contacted to see what can be done about a clear breach in security with employees taking pictures and using personal cell phones to harrass potential clients. Terrible customer service. I was told to call the police with any complaints. So that's what I did. I hope they stand by their great suggestion on where to submit my complaint.

Tim Jordan

Very professional staff and willing to go the extra mile to make sure that you are a satisfied customer

Melissa Scott

I have trusted the Oliver family business ever since opening back in 1964. Married in 1966 My four daughters grew up going to Columbus Optical and now their families are keep the family tradition going. No optical chain for us.

Yang Wang

This store has a great selection of glass frames and a friendly staff. New frames never fit me right and the doctor took time to adjust them until they fit perfectly. I will definitely go back!

Brad Wedan

!!! Awesome Family Owed Business !!! Very Good Customer Service

Trina Newton

I love Columbus Optical. They are all so nice. I immediately felt like family when I walked in. They introduced me to some super cool techniques that help me with lights at night when I am driving by putting a special coloring on my lens so I don’t get the blinding feeling I have always had before when I drove at night. Highly recommend them for all your eye care needs.

Edith Gonzalez

The receptionist Mary was very rude. I had many questions about my daughter's contact lenses and she talked me rude. I hope the contact lenses work for my daughter.

John Arnold

THE ONLY PLACE YOU CAN GO AND GET YOUR EYE GLASSES MADE ON THE SPOT ~ VERY VERY VERY HAPPY WITH THEIR SERVICE[S]. This makes my 3rd pair in roughly 3 years. Only one needed replaced out of the 3; distance and upclose prescriptions. I have been to other places and just didn't seem like they had what these guys got. I mean they know how to make a good eye glass. Reasonable prices but most of all, on the spot (within about an hour) they can make your eyeglasses. Highly recommend them for your eye wear.

Macie Martin

They worked with me to get contacts. I forgot mine and was out of town. Only charged me $2. Another place around the corner, wouldn't do it, they wanted to give me a vision exam themselves and would not take my dr's script

Renada Pyatt

Horrible customer service. We have double insurance and they "say" they billed the primary. When I call primary they have not. I work in insurance daily and I know it's not that difficult. The office staff are very immature and smell of cigarette smoke. I will not be returning.

Jerome Farnsley

I used columbus optical for years. I no longer live in the area but have stopped in and they have always been willing to do adjustments even if they didn't sell the glasses I had.

Lisa Garvey McMinds

I have been a satisfied customer for long time. 30 plus years, long time! There's nothing better than feeling well taken care of by a family owned business year after year! Columbus Optical and the Oliver's are definitely a wonderful asset to Columbus! They have the biggest selection of frames in Columbus and are the easiest on the wallet! Kudos to them & their team!!

sasanka wijesekara

I had 3 glass picked up from them and every time I had a bad experience. This would be the last time I will go to that place. Zero customer care and will not deliver as promised. Took 3 weeks to get my glass and even with that, they made it wrong. This place is expensive and if you value your eyes, don't go there.

Elizabeth McCarty

Dr Mangas is as laid back as they come. The Optical dept was very helpful. I'm picky and they were very patient with me. I asked lots of questions and Scott was super chill. I felt like family! Thanks for making my 1st experience an easy one! I'll be back!!