Reviews of Eastgate Optical (Optics Shop)

939 W Beacon St, Boise, ID 83706

Average Rating:

DESCRIPTION

Here you will be able to see the reviews of real people like you who buy the products of Eastgate Optical (Optics Shop) in the state of Idaho.

Currently this business gets a score of 3.8 out of 5 and this rating was based on 17 reviews.

You may have noticed that the average score it has is quite good, and it's based on a very high number of scores, so we may think that the valuation is quite faithful. If many people have bothered to value when they've done well, is that it works.

As you know, we do not usually bother to place tatings when these are positive and we usually do it only if we have had a problem or issue...

This Optics Shop is included in the category of Optician.

Where is Eastgate Optical?

REVIEWS OF Eastgate Optical IN Idaho

Andrea Gordon

My husband had been going to Boise from Weiser just to see this doctor. The doctor doesn't come in and there's no phone call. The gal said "we didn't get a response via text message or email". Really? Pick up the PHONE!! we won't be going back.

Melissa Skinner

Been to several other doctors with just okay results. They diagnosed my astigmatism when no one else did. They also helped work with my insurance to make sure they would give me the best lenses. The ladies at the front, ladies in the back, and Dr. Winbigler are amazing and have restored my faith in this profession! This is the first time I've had perfect vision in my whole life, I never thought it was possible.

L Kelly

Eastgate Optical provided incredible service!! I would definitely recommend going to them! It's been a great experience!

Anthony Diep

Brian Julian

First time visit..This was the best exam I have ever had. Appointment was prompt, thorough and professional.

B Heinz

Adam Wollman

My family has been going to Eastgate Optical and Dr. Winbigler for years. He and his staff have always been very professional and helpful and we always see the same faces which speaks volumes. Our exams are always very thorough and any questions are answered on a level I can understand. The last time I was in was a bit of an emergency in that I had a small sliver of wood in my eye. I can't thank Dr. Winbigler enough for getting me in, taken care of, and for the follow ups.

Tracie Lee

First time customer. Great experience. My appointment happened to be on a day that the doc was sick, so they texted and called, leaving a voicemail. Friendly, knowledgeable staff, the doc walked me through what he saw in the eye scan, explained my options for progressives, computer glasses, etc. I had seen a review complaining that someone was charged for a particular type of scan; I didn't have that experience, at least 3 people made sure I knew how much it would cost to have a particular kind of scan. Since it took the place of having my eyes dilated, I was all in. I love how insurance doesn't cover a scan which is painless and fast, but sure it covers dilating my pupils, which ruins my vision for 8 hours, which puts me out of work for a day. Thank goodness for my health savings account, because it was a spendy visit, but I don't feel they're out of line with their competitors. Plus my new glasses are the bomb and arrived fast.

Kristine Bockenstette

I have been going to Eastgate optical for years! Dr Winbigler puts you at ease right away. He was able to diagnose my astigmatism & I can see so much better! Also I apprciate that he checks the eye heath throughly. The staff are great at what they do and the office is very comfortable to be in. Best of all, the frames! They have a great selection of cutting edge fashion frames and really help you to find the best look for you! I always get asked “ wow! Where did you get your glasses!” And I happily tell them Eastgate Optical & Dr Todd Winbigler !!

Kathy Coprivnicar

Drumjod

Ryan Packard

Poor customer service. They just wanted my money. They rushed me through the process of getting contact lenses for the first time. When I found a brand that I liked they ordered the wrong ones. Teresa was extremely rude throughout the entire month I spent trying different lenses. 10 out of 10 will never go back.

Casey Herriott

Dr. Winbigler is so great at what he does! His office staff are all really great too! I've been going to him for several years. He has really been helpful after some negative experiences with other optometrists in the area. It's always great to go see him.

Keri Christie

This is one of House's hidden gems for sure! Dr. Winbigler took time with my exam and answered questions without me feeling rushed. His assistant Trina helped me find top of the line frames when I couldn't decide which pairs to purchase! I received my sweet high end darling frames and people keep asking where I got them !I look forward to my next appointment!

Jim De Boer

Eastgate optical has a fantastic doctor who is knowledgeable and wonderful personality. He does great work to ensure you are seeing well on the way out the door. However that is where the pleasure ends. The staff have made multiple errors on billing and failure to disclose costs prior to rendering services, changing their “standard” eye scan from a $35 procedure to $115 without disclosing the change. One would not expect additional cost year to year, especially since the test is exactly the same and only done as an additional review by the computer. When asked about additional cost they were unwavering and unapologetic. I basically asked them to waive the fee as i didn’t ask for the additional scan and i would pay the $35 for the remaining scans as in previous years. I told them that if they say no, i would pay the bill and then take my business elsewhere. They chose to hold strong, as is their right, so i have pulled my business, which is myself and 3 family members, as is my right. The products are good but very pricey.

Santiago Rodriguez

Tried many other places in Boise without success, and assumed the nature of this business was to have poor service. UNTIL I finally went to Eastgate Optical. Their attention to customers satisfaction is fabulous. I had the most positive experience.

Heather Reeves

I have a nice pair of sunglasses that I love. I had LASIK and no longer needed the prescription lenses. I stopped at Eastgate and they were able to switch out my lenses for the originals and it took less than 5 minutes and they didn't charge me anything. I really appreciate the friendliness and quick service.

Business Hours of Eastgate Optical in Idaho

SUNDAY
CLOSED
MONDAY
9AM–1:30PM 2:30–6PM
TUESDAY
9AM–1:30PM 2:30–6PM
WEDNESDAY
9AM–1:30PM 2:30–6PM
THURSDAY
9AM–1:30PM 2:30–6PM
FRIDAY
9AM–3PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Eastgate Optical en Idaho
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