Reviews of Tru-Site Optical Co (Optics Shop)

Yudy Calixto

I've been coming here over a decade! Even under new management, the staff continues to be friendly, professional, and efficient. I always recommend Tru-Site Optical.

Amy S

So my 6 year old needed an exam, and I have to say the dr. was extremely caring and gentle with her. Kudos to the great selection of frames too

Marc S. Hill Sr.

" AMAZING " staff and Selection of eyeglass frames. Service is prompt in the workers are informative. Always a great experience every visit. Hands down this is home base for eyeglass frames for me.

Sarah Rody

They were very efficient and friendly. I could get an appointment right away, I didn't have to wait at the office, and my glasses arrived in only three day. They helped me sort out my insurance and the doctor seemed very competent. I would definitely recommend it.

shrenik shah

These folks are always friendly when I go in. They have adjusted my glasses for free multiple times, and the optometrist is great. I would recommend this place.

Michelle Catledge

Called office on Tuesday and had an appointment by Friday. Office was located next door to children's pediatrician and since I had an appointment to take baby to see doctor, I was happy that I could get an eye appointment for the same day. Made appointment for 10am, but realized on Thursday that my child's appointment for for 10am also. Called and rescheduled eye appointment for 12:30. I went to child's appointment and was finished by 10:30. Went next door to eye doctor and didn't have to wait until 12:30. They saw me right away. The doctor was very nice and professional and the office staff was nice as well. Had my eye exam and picked out glasses. Was walking out of the door by 11:10. I will definitely recommend this eye doctor to anyone. I had a very positive experience.

Thomas Mooney

This was my first time getting glasses, progressives in my late 40s so it was a bit daunting. The people at Tru Optical were amazing. The customer service was top notch. After going through 30 pairs if frames I finally found ones I liked. Having gone back yesterday for an adjustment the service level was the same. They will make the adjustments at no charge. I cant say enough good things about my experience. Tom CC Philly.

m valent

bad place to do business before u give up cash ask about their refund policies

Ian Jacobson

I thought they were very nice here at first... when I ordered my Acuvue contact lenses, they told me my order was $90. I asked if that total included boxes for both eyes and they said yes. I said great! Then when my contacts came there was one box. I don't think they lied but obviously the communications skills in this office are the pits. Plus $90 for a 90 pack of Acuvue Most Daily contact lenses is super expensive. It's usually $120 for 2 boxes. Even 1-800-contacts is cheaper than this place at $70 per box. Go elsewhere.

Jacqueline Robinson

Took frames I bought from store years ago in for a tint because I continue to like the frame. Was given very good customer service before minor work was done and I spent my money. Took frames back to store for possible adjustment and was treated with very negative attitude and demeanor from staff member who gave the good customer service before I'd spent my money. Very unprofessional and down right rude. They've lost me as a customer, I have bought several pair of glasses over the years from this location, I was very disappointed and will not recommend or return to this store.