Reviews of Optical Shop (Optics Shop)

emely collants

Very good experience Mrs. Margaret is very kind and friendly. I'm so happy and satisfied with the glasses for my baby girl, I absolutely recommend OPTICAL SHOP OF WESTPORT (Y me senti como en casa hoy porque tambien habla español

Gianluca Derossi

I am a 2 minute drive from Costco, and I am so glad I drive the extra 15 minutes to buy my first prescription here. Was not really sure how to go about this but the owner was super nice and helped me through the whole process and picked out the perfect pair! Only going here for glasses from now on! Great service!

Andy Phelps

Helpful and knowledgable.

R. Private

The shop is special, and the owner is very helpful. She replaced some scratched lenses for me in favorite glassed that I did not even buy at her store and they were much better than the originals. Sadly, I lost those glasses, but found another special pair at this shop

Kathleen Setian

My favorite place to buy glasses. They have frames that are different from all the other optical shops. Appreciate the attention given by the staff.

Livia Bassett

First time at the Optical Shop of Westport...first impression? Really beautiful, tasteful, relaxed and welcoming décor and atmosphere. I notice they have a lot of glasses for kids, in a very fun display. Also see displays for sunglasses and various goggles. Then a very nice woman came up to me to help me (never did get her name!). I needed to get my sunglasses repaired, it required just a small piece/nut to fix the hinge that broke. They were a very good, but very old pair. She was very sweet and helpful, told me to wait a bit while she looked to see if she had the necessary piece otherwise she could order it...good and positive feeling, that they were going to get fixed! Waited a short while, she brings them out and tells me she had the part and they were all fixed and tightened. "Thank you! How much do I owe you?" "Oh, no charge", she said! I will definitely come back here for all of my glasses, etc needs. So refreshing to find a place that still knows the meaning of 'customer service'! Thank you, whoever you were!

Eliza Camp

I love this shop! Not only are the frames unique but the owner does such a great job of providing so many stylish options. She has such flair! I really trust her judgement in terms of what looks good on me.

Ellen Wulf

Kimberly was extremely professional, helpful and efficient. She fixed my mother's glasses - even though it was the first time I was in the shop. In addition, the shop is beautiful.

Vinicius Pecora

Great service. Brought in my broken pair and they fixed it in under 10min.

Nataliya Lalor

We needed glasses for my son ASAP and Optical Shop of Westport had a large selection of kids frames. It was super easy (the visit took about 15 mins) and they had the glasses ready later that week. Since then, we’ve had to replace the lenses twice. Both times, it was a same-day turnaround and my son only had to go about 2 hours without his glasses. Other places I called said it would take a week.. so I am forever grateful that Optical Shop of Westport is able to handle this so quickly. Their customer service is the best I’ve seen, not just for an optical store, but for a small business in general. They seem to really care about their customers and will go above and beyond to accommodate client needs and make things as easy as possible (which is so important for a busy parent!).

curtis sutro

I recently dropped in at the Optical Shop of Westport because one of my lenses popped out of my glasses (that I bought elsewhere). They were extremely polite, fixed my glasses quickly and actually did more than I asked. In addition, they straightened out the frame and cleaned the lenses. Excellent service!

Al D

What a great find, really cool frames, delightful service

Mark Moskovitz

all the screws in my glasses loose.....walked in, 30 seconds later all screws fixed....no charge.... a very nice place, as well...

Russell Wayne

This is the place to go for fine service. I stopped in for a small repair on my 20-year-old reading glasses. Five and minutes and several smiles later, I got them back, all better, at no charge. Highly recommended! Thank you.

Aaron Klemow

The optical shop of Westport has amazing customer service. I didn't even buy my frames here and they were extremely helpful in adjusting them!

Rebecca Fretty

Margharet has created such a fun and fashionable place to find my glasses. Now that I can't see anything without them, I need to them to feel good and look good! Thanks Margharet!

Wiremill Academy

Margaret is wonderful. Such a pro...and she has such GREAT taste!

Ilerion .

Amazing service and devour! My glasses were fixed immediately and perfectly in less than a minute!

Adrianna Matsumoto

If you come here, you never regret! She is so nice, friendly and she will give you many options! Furthermore, she always gives you the best way! I love this place.

Pat Hedley

A wonderful assortment of fashionable eyewear with high touch customer service. The owner really cares about each and every customer and works hard to make sure the experience is delightful. If you want beautiful glasses that fit you well, this is the place.

Dwight Brooks

Delightful shopping. They kept to the budget and gave me a good selection of choices. The glasses I purchased were a slightly new style I hadn't imagined. I am quite pleased. They really know their product and listened to my desires. A joy to shop at Optical Shop of Westport.

Sally Rodriguez

My mother just left this store a couple of hours ago after being Pretty Woman’ed, racist edition. She walked in to no employees and started looking around, and then the employee (or owner, who knows) came out to greet her. My mother started to explain what she was looking for and before she could even finish explaining, she was told ‘we don’t have what you’re looking for, you should go to a LensCrafters’. She tried to explain what she wanted in another way, concerned that the woman was misunderstanding what she wanted, but to no avail. Once it became clear that the employee was not interested in having my Hispanic mother spend her money at this establishment, she politely left. Don’t worry - If you’re white and don’t have an accent, I’m sure you’ll have a perfectly nice experience. That said, if you don’t want to support a bigot, you may want to spend your money elsewhere.

Teic Fiofam

Love this place. Great frames - traditional & chic - many options. They carry unique styles not found elsewhere. Great service and very pleasant environment. I've bought prescription lenses and sunglasses - always love the final selection. Not rushed and very helpful in every respect.

Robert Gallihar

GREAT SERVICE!! I feel bad it has taken me a month to say thank you to my new go to place for glasses. I stopped in early in the morning after the lens fell out of my prescription sunglasses. I couldn't see without them. I was greeted with a smile and helped quickly. I love this place and cannot wait to get another set of glasses so I can go back.

Jeff Ja

Great Experience, I came in for an adjustment and they were extremely helpful and patient. I would highly recommend going to the Optical Shop of Westport

Emily Hadin

Great customer service! Fixed a pair of glasses for me (that I didn't even buy there) for free in about 5 minutes.

Lauren DiBartolomeo

I highly recommend the Optical Shop of Westport for all of your eye-wear needs! The owner, Margharet, is always extremely helpful and will work with you to find exactly what you are looking for. I have gone there on numerous occasions and have always come out with unique and stylish frames that have gotten me many compliments. They also do customization and repairs - truly a one-stop shop! If you are looking for a an optician who is accommodating and knowledgeable, look no further than the Optical Shop of Westport!

bea nash

just bought a great pair of shooting glasses here. have been looking for a nice pair for forever; it is difficult to find a place with eyewear specific to the sport. this place has a frame for any sport as well as cute everyday ones too. will return if I need a pair of regular glasses or sunglasses.

David Levin

Needed a minor repair. The owner was very gracious. She fixed them on the spot and did not charge me. I would highly recommend the shop.

Marybeth Wise

I just picked up my new frames from Westport Optical and absolutely LOVE them!! The owner was so professional and spent extra time with me making sure my frames fit perfectly and I was 100 percent satisfied!! I would never get new glasses anywhere else!! I wish more retail shops mirrored Westport Opticals product knowledge and superb customer service!!

Pat Advaney

The owner clearly has a passion for her business and loves helping customers find exactly what they're looking for!

Terri Stangl

Stopped in for the first time for a repair and adjustment. Efficient service, relaxing atmosphere. A pleasure!

Will Nash

Incredible service, beautiful glasses, really nice store.

Francis N

Great inventory, esp on the sports side of the shop. Stuff I haven't seen elsewhere. Good service--the owner will even come to your home to fit/deliver glasses. If you are a dog person they have a nice dog who mingles with customers.